Avantree BTDG-45 Manual

Wireless USB
Adapter
Model No.: BTDG-45
IMPORTANT NOTICE
step-by-step video tutorial
*Please watch
from https://avantree.com/dg45/video before installation.
support.avantree.com
User Manuals, FAQ, Video Tutorials and more
Email: support@avantree.com
Chat: www.avantree.com
Live Zoom Clinic: https://us02web.zoom.us/j/6855732479
Time - 11AM - 12PM PST || 2-3PM EST || 7-8PM GMT (EVERY WEEKDAY)
Dispose of the packaging and this product
in accordance with the latest provisions.
1
Disable built-in
Bluetooth & Uninstall
other 3rd party drivers
Ignore this step
if you don't have
these on your PC
How to do this?
See 1 below
Note: If there is no sound, please adjust Windows & your meeting software sound settings:
•
Right-click
for streaming music, choose "Hands-Free" for calls on Win 7 / 8/ 8.1 / 10
•
Repeat the above steps in your meeting software (i.e. Teams, Zoom, Skype, etc.)
TROUBLESHOOTING:
1. Cannot install the driver
This is often caused by a driver conflict - please try the following:
•
Disable your computer's built-in Bluetooth (if any). This can be done via "Device Manager"(accessed by
pressing the Windows key + X) or contact us for support via our Online Clinic / Email / Call (see below info).
•
Uninstall other third party drivers: search for "Add or remove programs" from the
Bluetooth-related drivers such as BlueSoleil, CSR Harmony, Widcomm. Right-click and 'uninstall' that you find.
2. Unable to Pair with my Bluetooth Device
More than 90% of pairing issues are due to the device not actually being correctly put into pairing mode. Please
refer to your device's user manual or search on Google for how to do this (search for ''your product + pairing'').
Example of pairing mode for headphones: typically, either the LED will flash quickly or two colors of LED will flash
alternately.
For more detailed troubleshooting, please visit: https://avantree.com/product-support/BTDG-45-BLK.
Live Zoom Clinic: https://us02web.zoom.us/j/6855732479
Email: support@avantree.com (Reply within 1 working day)
Call: + 1 800 232 2078 (PT 8-5)
Z-PKQG-DG45-V5
English
Avantree DG45 Quick User Guide
Plug in the DG45
For Windows 8/8.1/10/11:The driver installation
will automatically start when connected to the
internet.
For Windows 7:
1. Download driver from:
2. Unzip the file > Double- click
> Reboot PC
Cannot install?
See 1 below
on taskbar > Open Sound Settings > Set default sound output / input device > Choose "Stereo"
2
Pair & connect
1. Put your device into
PAIRING MODE
2. Click
"Add a Bluetooth Device"
> follow the on screen
instructions to pair &
avantree.com/dg45/driver
connect
to install
icon on taskbar. Look for
3
in taskbar > choose
Doesn't work?
See 2 below