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Avantree Relay Setup Manual
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Avantree Relay Setup Manual

Avantree Relay Setup Manual

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Relay
Interactive
Setup Guide
Version 1.3
Advanced Setup & FAQs
Buttons & Indicators
Initial Setup

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Summary of Contents for Avantree Relay

  • Page 1 Relay Interactive Setup Guide Version 1.3 Advanced Setup & FAQs Buttons & Indicators Initial Setup...
  • Page 2 ⚠ ↗ �� ↗...

  • Page 3: Buttons And Indicators

    Start < Back Over Buttons & Indicators ON / OFF Volume adjustment Multifunctional button(MFB) Connection indicator Battery status indicator Next...
  • Page 4 Over Buttons & Indicators Button Functions Button Fuctions Switch to turn the Relay on / off Press once or hold to adjust volume Press & hold both for 6 seconds to clear pairing history Press & hold for 2 seconds to enter pairing mode ...
  • Page 5 Start < Back Over Set up before flight We suggest setting up before your ⚠ flight to ensure everything works smoothly. Continue...
  • Page 6 Start < Back Over Turn Bluetooth OFF on nearby devices Your headphones might connect to other devices ����.  Turn Bluetooth off on nearby devices for each use. Continue...
  • Page 7 Start < Back Over Select your device AirPods (Pro) AirPods Max Bose Beats Sony Samsung Other...
  • Page 8 Start < Back Over Turn the Relay on �� Slide the power switch to "ON" – the LED will light up ��. Continue...
  • Page 9 Start < Back Over Is the Relay in  pairing mode? Is the       LED flashing & blue?
  • Page 10 Start < Back Over Put the Relay in pairing mode manually ⏳ Press & hold the MFB for 5 seconds until the LED flashes & blue. Continue...
  • Page 11 Start < Back Over AirPods Pairing Guide 1. Open the lid (AirPods in the case). 2. Press & hold the button on the back of the case until the front LED flashes white. Continue Not sure how...
  • Page 12 Start < Back Over AirPods Max Pairing Guide Press & hold the noise control button (on the right ear cup) until the LED on the bottom flashes white.  Continue Not sure how...
  • Page 13 Start < Back Over Bose Headphones  Pairing Guide 1. Turn the headphones on. 2. Slide & hold the power switch to the      position for 5 seconds until the front LED flashes blue. Continue Not sure how...
  • Page 14 Start < Back Over Beats Headphones Pairing Guide 1. Turn the headphones on. 2. Press & hold the power  (or "mode") button until the LED indicator flashes white. Continue Not sure how...
  • Page 15 Start < Back Over Sony Headphones  Pairing Guide While your headphones are off, press & hold the power button  for 7 seconds until the indicator light flashes blue (or red & blue) rapidly. You’ll hear "Bluetooth pairing." Continue Not sure how...
  • Page 16 Start < Back Over Galaxy Buds Pairing Guide 1. Put the earbuds in the case. 2. Close the lid and wait for  5-6 seconds. 3. Take the earbuds out again. They will automatically enter pairing mode. Continue Not sure how...
  • Page 17 Start < Back Over JBL Headphones Pairing Guide 1. Turn the headphones on. 2. Press & hold the Bluetooth (or power) button until the LED flashes blue & red alternately (Tune 770NC flashes blue only). Continue Not sure how...
  • Page 18 Start < Back Over Search for headphones pairing mode Settings vary by model.  Please check your headphone's user manual or search on Google. Visit Google Continue...
  • Page 19 ⚠ ↗ �� ↗...
  • Page 20 Start < Back Over Wait for connection �� Wait for 5-10 seconds. �� Once connected, the Relay's LED will turn solid blue ●. Connected Troubleshoot...

  • Page 21: Troubleshooting

    Start < Back Over Troubleshooting Press & hold both the - & + buttons for about 7 seconds or until the LED flashes pink. The Relay will then automatically re-enter pairing mode. Got it Contact us...
  • Page 22 Start < Back Over Reset the Relay Press & hold both the - & + buttons for about 7 seconds or until the LED flashes pink. The Relay will then automatically re-enter pairing mode. Reset...
  • Page 23 Start < Back Over Plug the Relay in Plug into an in-flight entertainment system or any 3.5mm AUX source (adapter may be needed).  Plug Transmitter In Continue...
  • Page 24 Start < Back Over Test for sound Turn your audio source on and check for sound through your headphones. If there's no sound, try adjusting the volume on either the Relay or the audio source.  Continue Experiencing audio lag...
  • Page 25 Start < Back Over If you notice a lag in sound It may be because your headphones do NOT support low-latency technology.  For the best latency performance, use headphones that support aptX Adaptive or aptX Low Latency.  If you're using a non-aptX device, such as AirPods, you may experience a slight audio delay.
  • Page 26 Start < Back Over Reach out to us for help! You can email us directly at support@avantree.com, or click the button below to redirect to our support page. We'll get back to you within 1 business day! Get support...
  • Page 27 ⚠ ↗ �� ↗...
  • Page 28 Start < Back Over Want to add a second pair of headphones? You can connect & simultaneously listen through 2 pairs of headphones if desired. Add another pair No thanks...
  • Page 29 Start < Back Over Put the Relay in pairing mode again Ensure Headphone 1 is connected  (do NOT put earbuds back in their case). Press & hold the MFB for 5 seconds or until the       LED starts flashing &...
  • Page 30 Start < Back Over Select your second device AirPods (Pro) AirPods Max Bose Beats Sony Samsung Other...
  • Page 31 Start < Back Over AirPods Pairing Guide 1. Open the lid (AirPods in the case). 2. Press & hold the button on the back of the case until the front LED flashes white. Continue Not sure how...
  • Page 32 Start < Back Over AirPods Max Pairing Guide Press &hold the noise control button (on the right ear cup) until the LED on the bottom flashes white.  Continue Not sure how...
  • Page 33 Start < Back Over Sony Headphones  Pairing Guide While your headphones are off, press & hold the power button  for 7 seconds until the indicator light flashes blue (or red & blue) rapidly. You’ll hear "Bluetooth pairing."  Continue Not sure how...
  • Page 34 Start < Back Over Bose Headphones  Pairing Guide 1. Turn the headphones on. 2. Slide & hold the power switch to the       position for 5 seconds until the front LED flashes blue. Continue Not sure how...
  • Page 35 Start < Back Over Galaxy Buds Pairing Guide 1. Put the earbuds in the case. 2. Close the lid and wait for 5-6 seconds. 3. Take the earbuds out again. They will automatically enter pairing mode. Continue Not sure how...
  • Page 36 Start < Back Over JBL Headphones  Pairing Guide 1. Turn the headphones on. 2. Press & hold the Bluetooth (or power) button until the LED flashes blue & red alternately (Tune 770NC flashes blue only). Continue Not sure how...
  • Page 37 Start < Back Over Beats Headphones  Pairing Guide 1. Turn the headphones on. 2. Press & hold the power (or "mode") button until the LED indicator flashes white. Continue Not sure how...
  • Page 38 Start < Back Over Search for headphones pairing mode Settings vary by model.  Please check your headphone's user manual or search on Google. Visit Google Continue...
  • Page 39 ⚠ ↗ �� ↗...
  • Page 40 Start < Back Over Wait for connection �� Wait for 5-10 seconds. �� Once connected, both of the Relay's LEDs will turn solid blue ●. Continue...
  • Page 41 Start < Back Over Test for sound You should be able to hear audio through both pairs of headphones. If there is no sound, turn off the Relay and both pairs of headphones, then turn them back on. Continue Troubleshoot...
  • Page 42 Start < Back Over Troubleshooting If both pairs are connected but one has no sound, turn off the silent pair and turn them back on. For AirPods, place the silent pair back in the charging case, wait for 3 seconds, then take them out again. If the issue persists, turn off the transmitter and both pairs of headphones.Then, turn them back on...
  • Page 43 Start < Back Over If you notice a lag in sound It may be because your headphones do NOT support low-latency technology.  For the best latency performance, use headphones that support aptX Adaptive or aptX Low Latency.  If you're using a non-aptX device, such as AirPods, you may experience a slight audio delay.

  • Page 44: You're Done

    Start < Back Over You're done! We hope you enjoy your experience with the Relay! If you ever need anything, please don't hesitate to reach out to us at support@avantree.com Add FREE 24-month coverage!