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Getting Started
The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and
get you started with basic phone operations.
Introduction
The following topics describe the basics of using this guide and your new phone.
About the user guide
Thank you for purchasing your new SN509A/C Smartphone.The following topics explain how best to use this guide to get the most out of
your phone.
Before using your phone
Read the Safety Information Guide that came with your device thoroughly for proper usage. Accessible services may be limited by
subscription contract conditions.
Descriptions in the user guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions
begin from the phone's Home screen, which is displayed by pressing the Home butlon. Some operation descriptions may be simplified.
Screenshots and key labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels are simplified for description purposes
and differ from your phone's display.
Other notations
In the user guide, the phone may be referred to either as "phone,""device," or"handset." A microSDIM or microSDHCTM card is referred to as
an "SD card" or a "memory card."
Set up your phone
The following topics give you all the information you need to set up your phone and wireless service for the first time.
Parts and functions
These topics illustrate your phone's primary parts and key functions.
Note: Your phone's screens and app layouts are subject to change. This user guide uses sample images only.
Part
Fingerprint sensor
Eject SIM tray
SIM tray
Flash
Front camera
SN509A/C User Manual
Description
Unlock your phone with a touch of your finger.
Insert the SIM Card Tray Pin into the card tray slot
and remove the SIM card tray.
Insert your Nano SIM card and microSD for
service and additional storage.
Brighten photos taken indoors or at night. Use as a
flashlight to see in dark areas.
Take pictures and record videos while facing the
screen with a 8MP lens.
1 /

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Summary of Contents for Cricket SN509A

  • Page 1 The following topics describe the basics of using this guide and your new phone. About the user guide Thank you for purchasing your new SN509A/C Smartphone.The following topics explain how best to use this guide to get the most out of your phone.
  • Page 2: Battery Use

    Part Description Take pictures and record videos with an Rear camera 50MP+5MP+2MP lens. Plug in a headset(sold separately) to listen to music or for convenient, handsfree Headset port conversations. Transmit your voice electronically for a call, voice Microphone recording, or Google AssistantTM Press and hold to turn the phone on.
  • Page 3: Charge The Battery

    Charge the battery Follow these instructions to charge your phone's battery using either the included AC adapter or via USB connection on your computer. Charge using the AC adapter 1. Connect one end of the data cable to the USB port located on the bottom of your phone. 2.
  • Page 4 Mount an SD card 1. With an SD card inserted, swipe up from the Home screen to access Apps and tap Settings. 2. Tap Storage and select DISK from the drop down menu. 3. Tap SET UP and follow the prompts to complete the set up. Unmount an SD card Always unmount an SD card before removing it from your phone to avoid corupting or damaging the files on the SD card.
  • Page 5: Complete The Setup Screens

    Tap or touch Tap or touch with your finger to type characters into the on-screen keyboard, select and open applications and settings, or press on-screen butons. Touch and hold Touch and hold an item to view available options (for example, a contact or link in a Web page), or to move icons.
  • Page 6: Phone Settings Menu

    Phone settings menu You can customize your phone's settings and options in the Settings menu.There are two ways to access the Settings menu: · From the Home screen, swipe up to access Apps and tap Settings. · From any screen, swipe the Status bar down twice and tap Settings. For more information, see "Basic settinas"...
  • Page 7 Tap Apps>Default apps>Opening links. 2. Tap the app you want to set and slide the Open supported links switch to the On position to allow web links to open in the app. Disable an app You can disable some default apps which can't be uninstalled to avoid them running in the background and downloading data. 1.From the Home screen, swipe up to access Apps, and tap Settings.
  • Page 8: Phone Number

    Function/Service Determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Maps Messages Send and receive text messages. Place and receive calls, use voicemail, set up and manage contacts, and more. Phone Manage your photos and back them up to your Google account. Photos Download new Android apps, books, movies, and music to your phone.
  • Page 9: Create A Google Account Online

    Enter text You can type on your phone using one of the available touch screen keyboards or Google Voice Typing. Touch screen keyboards Your phone offers Google touch screen keyboards for entering text. The keyboard appears automatically on-screen when you tap a text entry field, and can be used in either portrait or landscape mode.
  • Page 10 Create and confirm a password. d. Add a phone number for securily, or tap Skip. Review your account info. Tap Next to confirm. Tap l agree to accept Google's Privacy and Terms and finish your Google account setup. Sign in to your Google account If you have a Google account but have not yet signed in with your phone, follow these instructions to sign in to your Google account.
  • Page 11 View notifications for incoming messages, missed calls, application updates, and more. Notification area Drag the Status bar down to display the Notification panel. Tap to display a list of recently used apps. Double tap to swap between your last two used apps. Recent Apps button View phone and service status information such as signal strength, battery status, WiFi and data connectivity, ringer status, and time.
  • Page 12 Main notification icons (Left side) 12 /...
  • Page 13 Note:Additional notification icons may appear. All notifications may be accessed through the Notification panel Notification panel Your phone's notifications appear at the left side of the Status bar. Access the full Notification panel by dragging the Status bar down to check notifications, download updates, open messaging apps, access the Quick Settings menu, and more.
  • Page 14: Making Connections

    Remove apps from a folder 1. Tap afolder to open it. 2. Touch and hold an app in the folder and drag it to the Home screen or to Remove at the top of the screen. Making connections The topics in this section will explain how to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
  • Page 15: On-Screen Options

    On-screen options Place call from Contacts You can place phone calls directly from your Contacts list. From the Home screen, tap Phone. Tap Contacts to display the Contacts list. 3. Tap a contact. 4. Tap a contact's number to call to place a call. 5.
  • Page 16: Call Settings

    · You can tap a contact in the Call Log to display more options. · Call: Make a call to the selected contact number. · Send a message:Send a text message to the contact/number. · Call details: View detailed call information. ·...
  • Page 17 · Select Device t o save your contact on your phone only; they will not be synced with your Google account. · Select an account such as Google to save the contact to that account.These will be synced automatically with your account. · Select your SIM card or SD card name to save the contact to your SIM card or SD card.
  • Page 18 Edit contact Add or edit a contact's information, assign a photo, customize with a unique ringtone, and more. From the Home screen, swipe up and tap Contacts. 2. Tap a contact to view their details 3.Tap Edit. 4. Tap the field you want to change or add. Add or edit the information, and then tapto SAVE.
  • Page 19 Tap Start chat. 3. Fill in one or more recipients.See "Send a text message (SMS)"on page<OV>for more information on entering recipients 4. Tap the text box to compose your message. 5. Tap to the left side of the text box. 6.Select a multimedia item to attach to your message: ·...
  • Page 20: Internet And Social Networking

    Email settings You can access setings for the Gmail app and for your individual email accounts from the Gmail Settings menu. From the Home screen, and tap Gmail. Tap Menu>Settings. 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific email account. Note: Available settings are subject to change.
  • Page 21 Description Method Transfer files between your phone and PC such as photos, videos, and music. File Transfer Share an Internet connection on the phone or tablet with another device. USB tethering Connect your device to a computer or musical device with MIDI(Musical Instrument Digital Interface) MIDI Transfer photo and video files between your phone and PC.
  • Page 22 Description Function Audio output Wirelessly listen to music. podcasts,etc. Call handsfree, using Bluetooth-capable hands free devices and headsets. Handsfree calls Data exchange Exchange data with Bluetooth devices Enable Bluetooth enable Bluetooth 1.From the Home screen, swipe up to access Apps and tap Settings. Tap Connected devices>Connection preferences>Bluetooth.
  • Page 23: Apps And Entertainment

    See "Share pictures andvideos"on paae<QV₂ and "Share a contact"on paae<QV≥ Receive information Bluetooth 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. Tap ACCEPT to receive the file. ·...
  • Page 24: Camera Settings

    Note: Camera options vary based on mode, camera in use,etc. Take photos record videos The following topics explain how to take photos and record videos with your phone's camera. ! Camera cautions If the lens is dirty: Fingerprints and smudges on the camera lens may result in blurry photos or videos. If this happens, wipe the lens with a soft dry cloth.
  • Page 25: Edit Photos

    · Anti flicker:Select the anti flicker setting. Choose auto, 50Hz, or 60Hz · Photo quality: Tap to set the quality of the photos your camera will take. Choose High, Standard, or Low. · Custom: Customize a filter color. Customize a camera sound. Reset: Tap to restore camera default settings.
  • Page 26: Calendar Settings

    In order to sync with your Google calendar, you must sign into a Google account on your phone.See "Gooale account" on paae<QV≥for more information on signing in or creating a Google account. Calendar view 1. From the Home screen, swipe up to access Apps and tap Calendar. Tap Menu.
  • Page 27: Google Search

    3. Enter an address, cily, facility name, etc., then choose a search result. You will see your location on the map. Maps operations · View current location: Tap to find your current location on the map. · Select map types for different views: Tap Menu and select a map view such as traffic, satellite, etc. ·...
  • Page 28 Alarm options Description Feature Add label Enter a name for the alarm. Select the days to repeat the alarm. Repeat Select a sound to play for the alarm Alarm sound Vibrate Activate alarm vibration. Google Assistant Routine Add alarm to your Google Assistant Routine. Delete Delete the current alarm.
  • Page 29: Basic Settings

    2. Tap Stopwatch to access the Stopwatch screen. 3. Tap to begin the stopwatch. 4. Tap to stop the stopwatch. · Tap to add a new timer to the current timer. · Tap Reset to reset the stopwatch to zero. 5.
  • Page 30 Network & internet Manage network and connectivity settings. Internet Connect your device to a Wi-Fi network 1. From the Home screen, swipe up to access Apps and tap Settings. Tap Network & internet. 3.Tap Wi-Fi. 30 /...
  • Page 31 4.Slide the Wifi switch to the On position to turn it on. · Your phone will automatically search for available networks, and you will be able to see the names and security settings of in- range WiFi nelworks. · To disable WiFi, slide the WiFi switch to the Off position. Tap the WiFi network you want to connect to, enter the password(if applicable), and tap CONNECT.
  • Page 32: Hotspot & Tethering

    Set data limit: Slide the switch to the On position to enable data limits. Data limit:Set a data limit. Your phone will turn off mobile data when it reaches the limit set. · Carrier video calling: Enable or disable carrier video calling. ·...
  • Page 33 · Unrestricted data: Tap to set up apps that will function with unrestricted access to data at all times. VPN(Virtual Private Networks) Note: You need to set a screen lock PIN or password before you can use a VPN. Add a VPN profile 1.From the Home screen, swipe up to access Apps and tap Settings.
  • Page 34: Connection Preferences

    3. Pair with a device shown in the Available devices list. View and manage all connected devices. Connection preferences Manage various connection preferences. Bluetooth Wirelessly hear calls, connect speakers, transfer data, and more. Activate Bluetooth 1. From the Home screen, swipe up to access Apps and tap Settings. Connected devices>Connection preferences >...
  • Page 35: Default Apps

    Cast Scan for nearby devices to connect to and set them up.A notification will appear when there are available devices to connect to. 1. From the Home screen, swipe up to access Apps and tap Settings. 2. Tap Connected devices>Connection preferences>Cast. 3.
  • Page 36: Special App Access

    Special app access 1.From the Home screen, swipe up to access Apps and tap Settings. Tap Apps>Special app access. 3. Tap to view app access for special functions, such as battery optimization, display over other apps, unrestricted data, usage access, etc.
  • Page 37: Battery Manager

    Battery Manager Detect when apps are draining the battery. 1. From the Home screen, swipe up to access Apps and tap Settings. 2.Tap Battery>Battery Manager. · Use Battery Manager: Slide the switch to the On position to enable the battery manager. Restricted apps: Tap to view and manage apps that are restricted from background battery usage.
  • Page 38 Dial pad tones Slide the switch to the On position to turn dial pad tones on. Screen locking sounds Slide the switch to the On position to turn on screen locking sounds. Charging sounds and vibration Slide the switch to the On position to turn on charging sounds and vibrations. Touch sounds Slide the switch to the On position to turn on touch and keyboard sounds.
  • Page 39 Lift wake Slide the switch to the On position to allow lift to wake. Your screen will turn on when you pick up your phone. Accessibility The Accessiblity settings menu allows you to manage accessibilityrelated apps. Accessibility services are special features to make the device easier to use for those with certain physical disabilities.
  • Page 40 Magnification 1.From the Home screen, swipe up to access Apps and tap Settings. Tap Accessibility> Magnification · Magnify shortcut: Slide the switch to the On or Off position to enable or disable zooming in on the screen by pinching or touching and holding.
  • Page 41: Hearing Aids

    · More options: Tap to set your language preference. Call Button 1.From the Home screen, swipe up to access Apps and tap Settings. Tap Accessibility > RTT Call Button. 3. Manage RTT call options. · RTT operation mode: Tap to set RTT preferences. Visible during calls: Allows access to the RTT call button during calls.
  • Page 42: Find My Device

    Slide the Scan apps with Play Protect switch to the On position to enable regular scanning for harmful apps on your device. Slide the Improve harmful app detection switch to the On position to enable sending unknown apps to Google for better detection.
  • Page 43 card lock 1. From the Home screen, swipe up to access Apps and tap Settings. Tap Security>SIM card lock. · Slide the Lock SIM card switch to the On position to enable SIM card lock. SIM lock will require you to enter a PIN to use your device.
  • Page 44 1.From the Home screen, swipe up to access Apps and tap Settings. Privacy>Autofill service from Google >CONTINUE. 2.Tap 3.Fil in the categories with information you'd like to autofill such as address, payment methods, etc. Google location history Tap to view your location history. Activity controls Choose the activities and information you allow Google to save.
  • Page 45: Emergency Contacts

    Medical information Tap to view and edit your personal medical information. Adding medical information can help first responders in an emergency. Emergency contacts Tap to view and edit your emergency contacts. Adding emergency contacts can help first responders in an emergency. Emergency SOS 1.
  • Page 46: Languages & Input

    Digital Wellbeing & parental controls Your Digital Wellbeing tools Use app timers and other tools to keep track of screen time and unplug more easily. 1. From the Home screen, swipe up to access Apps and tap Settings. Tap Digital Wellbeing & parental controls. Ways disconnect ·...
  • Page 47 · When more than one language has been added, you can touch and hold the language, then drag it up to the first position to set as the default display language. · To add alanguage, tap Add a language, then select the language you want to add. ·...
  • Page 48: System Updates

    · Set time: Tap to set time manually. This option is available only when the Use network/GPS-provided time function is disabled. · Automatic time zone: Slide the switch to the On position to automatically set the time zone. · Select time zone: Manually select your time zone. This option is available only when the Automatic time zone function is disabled. · Use location to set time zone: Slide the switch to the On position to use your device location to set the time zone.
  • Page 49: Getting Help

    SIM status: View your SIM status information, such as the Network, Phone number on SIM, Mobile network state, etc. · Model: View your device model information. · IME: View your IMEI · Android version: View your device's current Android version and other relevant information. ·...
  • Page 50: Specifications

    · Solution 1: Make sure the device has room for the app. Apps may not be installed with minimal free space on the phone or SD card.To check free storage space, see "Storaae"on paae<OV₂ · Solution 2:The app is not supported by your phone.Make sure your software version is up to date and download any updates. Problem: The phone will not unlock.
  • Page 51: Copyright Information

    Copyright information Google, Android, Google Play and other marks are trademarks of Google LLC.All other trademarks are the property of their respective companies. Safety and use The topics in this section will introduce how to use your mobile device safely. Please read before proceeding THE DEVICE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.DO NOT ATTEMPT TO REMOVE THE BATTERY PACK.
  • Page 52: Safety Precautions For Direct Sunlight

    · Avoid dropping the phone. If the phone is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. Improper battery use may result in a fire,explosion, or other hazard. If the battery leaks: Do not allow the leaking fluid to come into contact with skin or clothing.
  • Page 53 nterference with medical equipment functions This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics. If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy.
  • Page 54 · Do not expose your phone or its accessories to extreme temperatures, minimum-14°F(-10° ℃)and maximum 113°F(45 ℃). · Please check local regulations for disposal of electronic products. · Do not carry your phone in your back pocket as it could break when you sit down. Damage requiring service Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provide under the fdlowing conditions:...
  • Page 55: Repetitive Motion Injuries

    Repetitive motion injuries To minimize the risk of RSl, when texting or playing games with your phone: · Do not grip the phone too tightly. · Press the buttons lightly. · Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text.
  • Page 56: Fcc Regulations

    Regulatory gency identifications FCC Regulations This mobile phone complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 57: Fcc Hearing-Aid Compatibility (Hac) Regulations For Wireless Devices

    FCC Hearing-Aid Compatibility(HAC) Regulations for Wireless Devices This device has been tested and rated for use with hearing aids, with some of the wireless technologies that it uses. However, there may be newer wireless technologies used in the device that have not been tested yet for use with hearing aids. It is important to try the different features on your device thoroughly and in different locations whilst using a hearing aid or cochlear implant to determine if there is any interfering noise.
  • Page 58: Warranty

    Warranty With this manufacturer's warranty (hereinafter: the "Warranty"), Emblem Solutions (hereinafter: the "Manufacturer")guarantees this product against any material, design and manufacturing defects. The duration of this Warranty is specified in article 1 below. This Warranty does not affect your statutory rights, which cannot be excluded or limited, in particular in relation to the applicable legislation on defective products.
  • Page 59 4. Use of the product with accessories, peripherals and other products whose type, condition and/or standards do not meet Manufacturer's standards. 5.Defects associated with the use or connection of the product to equipment or software not approved by Manufacturer. Some defects may be caused by viruses due to unauthorized access by yourself or by a third party service, computer systems, other accounts or networks.
  • Page 60 60 / 60...

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