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Air conditioner User manual AC***DNCDKG • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this user manual carefully and retain it for future reference.
Contents Safety Information Safety Information At a Glance Indoor Unit Overview Main Parts Selecting the best location Adjusting the air flow direction Operation Features Operating temperature and humidity Cleaning and Maintenance Cleaning and Maintaining Cleaning the indoor unit exterior Cleaning the air filter Periodical maintenance Appendix Preparation...
If you have any questions, call your nearest contact centre or find help and information online at www. samsung.com. WARNING Hazards or unsafe practices that may result in severe personal injury or death.
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Safety Information FOR INSTALLATION Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line. • Extending the power line may result in electric shock or fire. •...
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This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. • Failure to do so may result in electric shock, fire, an explosion, or other problems with the product. CAUTION Install your appliance on a level and hard floor that can support its weight.
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Safety Information FOR POWER SUPPLY When the circuit breaker is damaged, contact your nearest service centre. Do not pull or excessively bend the power line. Do not twist or tie the power line. Do not hook the power line over a metal object, place a heavy object on the power line, insert the power line between objects, or push the power line into the space behind the appliance.
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In case of a malfunction, immediately stop operation of the air conditioner and disconnect the entire power system. Then consult the authorized service personnel. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power line. Do not touch the appliance or power line.
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• Since this may be dangerous due to a lack of oxygen, open a window at least once an hour. Do not use means to accelerate the defrost operation or to clean, other than those recommended by Samsung. Do not pierce or burn. Be aware that refrigerants may not contain an odour.
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If any foreign substance such as water has entered the appliance, cut-off the power supply and contact the nearest service center. • Failing to do so may result in electric shock or fire. Do not attempt to repair, disassemble, or modify the appliance yourself.
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Safety Information During transportation of the indoor unit, the pipe lines shall be covered with brackets for protection. Do not move the product with holding the pipe lines. • It may cause gas leakage. Do not install the product in a ship or a vehicle (such as a campervan).
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Do not cut or burn the refrigerant container or pipings. Do not point the air direction to the fireplace or heater. Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes.
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Safety Information FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discoloration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut-off the power supply and wait until the fan stops.
Indoor Unit Overview Main Parts Air flow blade(up/down) Air flow blade(right/left) Air filter(inside) Front grille Front grille Display Blue : Operating indicator Orange: Filter indicator Green : Schedule indicator Red : Error indicator NOTE • The indoor unit and its display may look slightly different from the illustration shown below, depending on the model and the panel type.
Indoor Unit Overview Selecting the best location This air conditioner is designed to be installed under a ceiling.Consider interior design, available space and the supply of cool air to select the best location. This product must be installed on the ceiling. (Do not make it stand up for use.) Under the ceiling Adjusting the air flow direction Manually move each set of vertical blades left or right to provide the air-flow direction you prefer.
Operation Features Operating temperature and humidity Indoor unit / Outdoor unit : AC***DN**** / AC***DX***G Mode Outdoor temperature Indoor temperature Indoor humidity -15°C to 50°C Cool mode 18°C to 32°C 80% or less -15°C to 48°C(AC060****** model only) Heat mode -20°C to 24°C 30°C or less -15°C to 50°C...
Cleaning and Maintaining Cleaning the indoor unit exterior Wipe the surface of the unit with a slightly wet or dry cloth when needed. Wipe off dirt from odd-shaped areas by using a soft brush. CAUTION • Do not use alkaline detergent, sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to clean the surfaces.
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3. Pull out the Air filter. Slightly press the air filter and then pull the air filter out. 4. Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
Cleaning and Maintaining If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain in best conditions. 1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug.
Internal protections via the unit control system This internal protection operates if an internal fault occurs in the air conditioner. Type Description While in heat mode, the internal fan will not operate while the indoor unit Cold air prevention coil is warming up to prevent circulation of cold air. While the heat pump defrosts, the internal fan will not operate to prevent De-ice cycle circulation of cold air.
Preparation Connecting SmartThings 1 Launch a QR code reader app and scan the QR code image on the product. 2 When the SmartThings app is running, tap ‘ A dd’ to connect the SmartThings app to the product. Registering the product / Reading the manual / Customer support 1 Launch a QR code reader app and scan the QR code image on the product.
1 To connect the product to a Wi-Fi network, Downloading the SmartThings app turn on Wi-Fi at “Settings > Wi-Fi”, and then and registering your Samsung account select the access point to connect to • Only alphanumeric characters are supported for 1 Downloading the SmartThings app wireless access point names (SSIDs).
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2 Registering your Samsung account 2) If the pop-up window does not appear, select “+”, and “Add device”. • A Samsung account is required to use the SmartThings app. To create your Samsung account and log in to your account, follow the instructions My Home displayed on the SmartThings app.
The software included in this product contains open The connection may fail temporarily due to an source software. installation location problem of the access point or The following URL http://opensource.samsung.com/ other problems. opensource/SMART_TP1_0/seq/0 leads to open • If the number of added indoor units is incorrect after source license information as related to this product.
Troubleshooting Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expense. Problem Solution The air conditioner • Because of the protective mechanism, the appliance does not start does not operate operating immediately to keep the unit from overloading. The air immediately after it conditioner will start in 3 minutes.
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Problem Solution The wired remote • Check whether the indicator is displayed at the bottom right of the control does not remote control display. In this case, turn off both the air conditioner and the operate. auxiliary power switch, and then contact a service centre. The air conditioner is not turned on or off •...
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Troubleshooting Problem Solution • Close the windows and doors to maximize the cooling and heating efficiencies. • If the Cool mode is stopped and then started immediately, cool air comes out after about 3 minutes to protect the compressor of the outdoor unit. The air is not cool or warm enough.
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I found a failure message again. in 99 percent of device addition process. • If your phone is not a Samsung product, check that you have entered a wrong Wi-Fi password. Try adding Adding device(s) devices again. The app displays an •...
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QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT MEXICO 800-SAMSUNG www.samsung.com/mx/support www.samsung.com/latin/support (Spanish) COSTA RICA 00-800-1-SAMSUNG (726-7864) www.samsung.com/latin_en/support (English) www.samsung.com/latin/support (Spanish) DOMINICAN REPUBLIC 1-800-751-2676 www.samsung.com/latin_en/support (English) www.samsung.com/latin/support (Spanish) ECUADOR 1-800-SAMSUN (72-6786) www.samsung.com/latin_en/support (English) www.samsung.com/latin/support (Spanish) EL SALVADOR 8000-SAMSUNG (726-7864) www.samsung.com/latin_en/support (English)
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