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DDMALL HEV-2KWPlus User Manual

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HEV-2KWPlus User
Manual
V1.0(Update Time: 2024-09-18)

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Summary of Contents for DDMALL HEV-2KWPlus

  • Page 1 HEV-2KWPlus User Manual V1.0(Update Time: 2024-09-18)

  • Page 2: Table Of Contents

    9. Parameter Settings ............13 9.1 Login Settings ............13 9.1.1 Log in to the HEV-2KWPlus Web UI in AP Mode ....... 13 9.1.2 Log in to the HEV-2KWPlus Web UI in Client Mode ....14 9.2 Status Introduction ........... 14 9.3 Audio Settings ............
  • Page 3 10.1 The HEV-2KWPlus SSID Cannot be Searched......51 10.2 Users Cannot Log in to the HEV-2KWPlus Web UI......52 10.3 Users Cannot do Any Operation When the HEV-2KWPlus Indicator is in Solid Green ............... 54 10.4 The HEV-2KWPlus Has No Video Input ........54 10.5 The Decoder Has No Video Output When Pulling the HEV-2KWPlus Stream ..

  • Page 4: Hev-2Kwplus Introduction

    SRT, HLS, RTP, RTSP, RTMP, RTMPS, UDP, and TCP etc. The HEV-2KWPlus is perfect for those live productions, which need 2K video long- haul wireless transmission or broadcasting, such as live lecturing, outdoor live streaming, and done aerial photography etc.

  • Page 5: Parameters

    13, Firmware online upgrading: Support firmware upgrading to add new functions. 3. Parameters 3.1 General Power supply 5V/1 A （USB cable powered ） Power consumption Work temperature -10~50℃ （14~122℉） Storage temperature -20~85℃ （-4~185℉） Work Humidity 10%- 90%RH (Non-condensing) Weight Dimension 75mm(L)*32mm(W)*15mm(H) MTBF(mean time between failures) 30,000h...

  • Page 6: Audio Parameters

    The points people care the most in the outdoor live broadcasting are network issue and video transmission method. The HEV-2KWPlus is borne out of such concerns. It is a professional and portable hardware HDMI streaming solution for outdoor live broadcasts. in the help of our IP- based encoder, the live broadcast won’t be limited by space.
  • Page 7 1, Power the encoder by a mobile power bank. 2, Use the mobile hotspot of a tablet/laptop/mobile phone/portable router to let the encoder join the Internet. 3, Encoder encodes and compresses the camera video into IP stream and push to live platform for broadcasting.

  • Page 8: Packing List

    5. Packing List Picture 2 6. Device Appearance Introduction Picture 3 6.1 Indicator Status Status Red light Yellow light Green light...

  • Page 9: Set Button Introduction

    1, By default, the HEV-2KWPlus is in AP mode. Users can switch the encoder to Client mode by pressing the device button for about 3s until the indictor turns to red, and the device will search the Wi-Fi saved automatically.

  • Page 10: Once Click To Start/Stop Rtmp Live Streaming

    2, In Client mode, press the device button for about 3s until the indicator flashes in yellow. The encoder will be switched to AP mode. 3, Please note that don’t long press the set button exceeding 10s, or the HEV-2KWPlus will reset factory settings (the indicator flashes in red and green alternately).

  • Page 11: Network Settings

    HEV-2KWPlus web UI in AP mode to configure the network settings. And then users can switch to Client mode for AV transmission or live broadcasting. 1, When the HEV-2KWPlus is in AP mode, the indicator flashes in yellow. If the device is not...
  • Page 12 HEV-2KWPlus. Picture 5 Note: if a mobile phone works as the AP hotspot for the HEV-2KWPlus Client mode, providing wireless network connection for the encoder, then this mobile phone cannot connect the HEV-2KWPlus AP mode SSID. Users please change the other mobile phone or laptop to connect the HEV-2KWPlus SSID to load the encoder web UI in AP mode.
  • Page 13 Picture 6 4, Click the “Network” icon on the left menu on the encoder web UI to head over to Network setting page. Users need to add the mobile Wi-Fi hotspot or Wi-Fi router that the encoder need to connect in Client mode and set Client mode IP address on the Network/Client setting page.
  • Page 14 Picture 7 1） Network Name (SSID): the mobile Wi-Fi hotspot or Wi-Fi router that the HEV-2KWPlus need to connect in Client mode, and 5G network is preferred. User can type SSID of the hotspot or router, or select the SSID required from the ...
  • Page 15 Users can log in to the router’s management interface to check the assigned IP to the HEV-2KWPlus; or switch the encoder back to AP mode and log in to the web UI to check the assigned Client mode IP on the Network page.

  • Page 16: Parameter Settings

    9. Parameter Settings 9.1 Login Settings No matter the HEV-2KWPlus is in AP mode or in Client mode, users can log in to its web UI for parameter configurations through the browser of the control terminal such as mobile phone, laptop, or computer etc. By default, the work mode of the HEV-2KWPlus is AP mode.

  • Page 17: Log In To The Hev-2Kwplus Web Ui In Client Mode

    DHCP server (usually log in to manage page of the router) to see the assigned IP address to the HEV-2KWPlus; or users can switch the encoder back to AP mode, and log in to the HEV-2KWPlus web UI in AP mode to check the assigned IP on the Network page.
  • Page 18 HDMI cable to exclude the problem. ③ Is the HDMI output resolution of signal source within the supported range of the encoder? The HEV-2KWPlus can support maximum input resolution of 1920*1080@60Hz. 2、Primary Stream It shows the Audio, Video, and URL parameters of the Primary Stream (Picture 9).

  • Page 19: Audio Settings

    Picture 10 9.3 Audio Settings Click “Audio” icon on left menu on the web UI to direct to Audio page, where users can modify audio parameters according to the application requirements and click “Apply” to save the parameter settings. Picture 11...

  • Page 20: Input Mode

    Mic In, users can check “Mic Boost” to enhance the Mic In volume. 3、Encoding Type Users can choose AAC or G711u as audio encoding type. Note: when the encoder performs RTMP live streaming, please set the HEV-2KWPlus Encoding Type to AAC. 4、Bit Rate It is the audio encoding bit rate.
  • Page 21 Stream to some extent. We will recommend the total bitrate value of the Primary Stream and Secondary Stream not to exceed 24M. 3, The wireless video transmission effect of the HEV-2KWPlus is heavily affected by the Wi-Fi network and surrounding network environment. Users need to adjust the Video encoding parameters according to the actual application environment to achieve the best video effect.

  • Page 22: Encoding Setting

    users need to click “Apply” to save corresponding Video parameter settings. 9.4.1 Encoding Setting Picture 13 1, Input Status: Display the resolution of input signal source. If there is no signal input, it shows “No Signal”. 2, Encoding Type: H.265 and H.264 can be selected 3, Frame Rates: Mainly affect the video smoothness (higher the frame rate, smoother the video).

  • Page 23: Osd Settings

    6, Output Resolution: It is the video encoding output resolution. The Primary Stream supports maximum encoding output of 1920*1080, while the Secondary Stream supports maximum output of 1080*720. 7, Compression Profile: It is the video compression level. There are three level available for H.264—Baseline, Main, and High;...
  • Page 24 3）Location X/Location Y: Adjust the text position displayed on the screen. The value of X and Y are the position of the first letter of text label. For example, the content is “DDMALL”, and we set X and Y value to [100, 100], that means [100, 100] is the position of the first letter “D”.
  • Page 25 4）Font Size: Adjust the Text font size. 5）Font Color: Set the color of the text. 6）Alpha: Set the opacity of the text. 7）Click “apply” after finishing the configuration. The settings take effect then. 8）Click Apply, and the webpage prompts “Change Setting Successfully”. It means the settings are finished and take effect.

  • Page 26: Network Settings

    Please note that only 16-bit, 24-bit and 32-bit bmp format are supported, and the volume of the picture cannot exceed 1M. 6) Click “Apply”, and the webpage prompts “Change Settings Successfully”, It means the parameters take effect. 9.5 Network Settings Click the Network icon on the left menu to jump to the Network page.

  • Page 27: Network/Access Point

    IP address assigned to the HEV-2KWPlus; or users can switch the HEV-2KWPlus back to AP mode, and then log in to the encoder’s web UI to see the Client mode IP address obtained on the Network page.

  • Page 28: Rtmp Settings

    Picture 19 1, Network Name(SSID): the HEV-2KWPlus’s SSID in AP mode. By default, the SSID is HEV- 2KW-Plus, users can modify it accordingly. 2, Password: the SSID’s password of the HEV-2KWPlus AP mode. By default, it is 12345678, users can modify it accordingly.
  • Page 29 1), The HEV-2KWPlus connects live servers and pushes streams when it works in Client mode. If users log in to the HEV-2KWPlus web UI for RTMP settings in AP mode, please switch the encoder to Client mode after the settings are completed.
  • Page 30 Picture 20 1), RTMP/Primary Stream NO. 1 & NO. 2: Configure the stream settings for the 2 channels of the Primary Stream. 2), RTMP/Secondary Stream NO. 1 & NO. 2: Configure the stream settings for the 2 channels of the Secondary Stream. 3), Server URL: The URL address that the encoder pushes stream to.

  • Page 31: Youtube Live Streaming Settings

    Picture 21 6), Status: Display the connection status of RTMP live. 7), Start: Start live streaming. A “Connecting” status means it is connecting to the live platform; a “Connected” status means the encoder has connected to live platform successfully and is pushing stream. 8) Stop: Stop live streaming 9) Save: Save RTMP live streaming parameters.
  • Page 32 5. Paste the Stream URL and Stream Key provided by YouTube to the corresponding field of the RTMP page on the HEV-2KWPlus setting page. For example, fill in the Stream URL and Stream Key to the RTMP/Primary Stream NO. 1 field. It means the first channel of...

  • Page 33: Facebook Live Streaming Settings

    Picture 24 6. Click Start to push stream to YouTube. When a “Connected” status is shown, it indicates the encoder is pushing stream successfully. 7. On the page of YouTube Live streaming, users can see the live streaming video. Picture 25 9.6.3 Facebook Live Streaming Settings 1.
  • Page 34 4. Log in to the HEV-2KWPlus web UI and direct to RTMP setting page. 5. Paste the Stream URL and Stream key provided by the Facebook to the corresponding field on the RTMP setting page of the HEV-2KWPlus. For example, paste to the field of RTMP/Primary Stream NO. 2, that means the 2 channel of the Primary Stream will be used for pushing RTMP stream.

  • Page 35: Misc Stream Settings

    Picture 29 6. Click Start to push stream to Facebook. When the Status is “Connected”, it means the encoder is pushing stream successfully. 7. On Facebook Stream Setup page, users can watch the live streaming video in the Video frame. 图...

  • Page 36: Rtsp

    By default, the Primary Stream protocol is RTSP unicast enabled for video transmission. Users can modify it to RTSP multicast, UDP unicast, UDP multicast, SRT or HLS according to actual application requirements. By default, the Secondary Stream protocol is RTSP unicast disabled for video transmission.
  • Page 37 default port number. 3, URL 1: It is generated automatically according to the encoder’s IP address and the port number of URL 1. 4, URL 2 Port: By default, the Primary Stream port is 554 while the Secondary Stream port is 553;...
  • Page 38 multicast for video transmission, please enable Multicast and modify the RTSP Multicast IP address, port and TTL according to the requirements. Recommend to use default settings. Picture 33 Note: 1), RTSP Unicast supports pulling up to 8 streams simultaneously. If users wish to pull more streams, recommend to use RTSP Multicast, which can pull up to 200 streams simultaneously.
  • Page 39 1), Copy the RTSP URL1 or URL 2 of the encoder. 2), Open the VLC software, click “Media” and choose “Open Network Stream”. Picture 34 3), Click “Network” on the “Open Media” page, paste the URL1 or URL 2 of the encoder to the VLC URL field, and click “Play”...

  • Page 40: Udp

    Picture 35 9.7.2 UDP Picture 36 1, Stream Protocol: Please chose UDP...
  • Page 41 2, Destination IP: If the Multicast IP is filled in (range 224.0.0.0-239.255.255.255), UDP Multicast is used for video transmission. All the decoding terminals in the Multicast IP range can receive the video stream from the encoder; if a specific encoder’s IP address is filled in (such as 192.168.1.65), then UDP Unicast is used for video transmission.

  • Page 42: Srt

    Picture 37 Picture 38 9.7.3 SRT Firstly, SRT has 3 modes to set up SRT sessions for video transmission: caller, listener and rendezvous. When the encoder is set to caller mode, the decoder need to be listener mode, and ...
  • Page 43 Tablet 6 We would use the HEV-2KWPlus and vMix to illustrate how to establish SRT communication as follows. Note: the computer running vMix software must be in the same local area network as the encoder, and the IP addresses must be in the same network segment.
  • Page 44 Picture 39 ① Stream Protocol: Select SRT ② Mode: Select listener ③ Source Port: Same value to the Destination Address of the Caller, we set 5000 as illustration here. ④ Latency (ms): Set the latency for video buffering. By default, it is 120ms. The modification range is 0-5000.
  • Page 45 Caller. ‘ ② Hostname: Type the IP address of the Listener (that is the Client mode IP address of the HEV-2KWPlus). ③ Port: The Source port value as the encoder (Listener) ④ Latency(ms): Same latency value as the encoder (Listener).
  • Page 46 Picture 41 图 42 2. Set the HEV-2KWPlus to be Caller 1）HEV-2KWPlus Settings Picture 43 ① Stream Protocol: Select SRT...
  • Page 47 ② Mode: Select Caller ③ Destination Address: srt://listener device IP address (IP address of vMix server here for illustration) ④ Destination Port: Same value as the port value of Listener (here 5000 for illustration) ⑤ Source Port: Not same value as the Destination Port, (here 5001 for illustration) ⑥...
  • Page 48 Picture 44 Picture 45 3. Set the HEV-2KWPlus to be Rendezvous Mode 1）The HEV-2KWPlus Settings...
  • Page 49 Picture 46 ① Stream Protocol: Select SRT ② Mode: Select Rendezvous ③ Destination Address: srt://listener device IP address (IP address of vMix server here for illustration) ④ Destination Port: Save value as the port value of Listener (here 5000 for illustration) ⑤...
  • Page 50 ① Stream Type: Select SRT(Rendezvous); the encoder is Rendezvous, then the vMix need to be set to Rendezvous. ② Hostname: Type IP address of the encoder (it is the Client IP address of HEV-2KWPlus here ). ③ Port: Same value as the Destination Port of the encoder.

  • Page 51: Hls/Http

    Picture 48 9.7.4 HLS/HTTP When the encoder performs HLS/HTTP video transmission, users just need to open Safari browsers on terminal devices such as iPhone, iPad, and type the HLS/HTTP URL of the encoder on the web address field to watch the video stream from the encoder. No additional decoding software or players are required any more.

  • Page 52: System Settings

    Picture 50 9.8 System Settings Click System icon on the left menu to enter the System page, where users can see the HEV-2KWPlus device information, modify device name, upgrade firmware, reboot the device, reset factory settings, and modify the login credentials...

  • Page 53: System/Device Info

    9.8.1 System/Device info Picture 51 Device name: Type the custom device name and click Apply to take effect. Firmware upgrade: Upgrade encoder firmware to the latest one. Reboot: Reboot the device. Restore: All settings are reset to factory settings except Network settings. Reset: Reset factory settings.

  • Page 54: Faq

    1, Check whether the HEV-2KWPlus is powered properly and the indicator lights up? The HEV-2KWPlus takes power from the HDMI port of most HDMI sources directly. But when the output power voltage of some HDMI sources is too weak to support the normal working of the HEV-...

  • Page 55: Users Cannot Log In To The Hev-2Kwplus Web Ui

    10.2 Users Cannot Log in to the HEV-2KWPlus Web UI When the HEV-2KWPlus is in AP mode or Client mode, users can log in to the encoder web UI through the control terminal such as mobile phone, laptop, tablet etc. to set parameters.
  • Page 56 AP mode and log in to the encoder web UI to see the Client IP on the Network page. 3. Indicator is in solid red When the indicator is in solid red, it means the HEV-2KWPlus is in Client mode but it...

  • Page 57: Users Cannot Do Any Operation When The Hev-2Kwplus Indicator Is In Solid Green

    Use the control terminal such as mobile phone, tablet or laptop etc. to connect the AP hotspot of the HEV-2KWPlus to log in to the HEV-2KWPlus web 2）On the HEV-2KWPlus Network/Client setting page, add the mobile Wi-Fi hotspot or Wi-Fi router that the encoder Client mode needs to connect, and configure the Client mode IP.
  • Page 58 1）Please check whether the signal source output is normal? And whether the output resolution of the signal source is in the range of supported resolution of the HEV-2KWPlus? Modify the output resolution of the signal source (for example modify the signal source output to 1080P@30, 720P@60) to exclude the problem.

  • Page 59: The Decoder Has No Video Output When Pulling The Hev-2Kwplus Stream

    10.5 The Decoder Has No Video Output When Pulling the HEV- 2KWPlus Stream 1. Please check whether the HEV-2KWPlus is in Client mode, and it has connected the mobile Wi-Fi hotspot or Wi-Fi router successfully (the indicator is in solid green or flashes in green).

  • Page 60: Video Stutters

    No signal, then there is no signal input. Users need to check the signal resource connection and input resolution parameters to make sure input signal normal. Please refer to 10.4 HEV-2KWPlus Has No Video Input to exclude signal source input problem. 2）Please set the encoding type to H.264. almost the live platforms cannot support H.265.

  • Page 61: The Pc Decoding Software Cannot Pull The Encoder Multicast Video

    effect. Recommend to set the total video bitrate of Primary and Secondary Streams not to exceed 24M. 3. When the network environment is poor, recommend to reduce the video encoding resolution and bitrate properly. 4. When the Secondary Stream is disabled, recommend to set the 2K signal input source to be 1920*1080@60Hz;...
  • Page 62 Picture 53 Picture 54...
  • Page 63 Picture 55...

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