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Volkswagen AG strives to continually improve all of The Commission reserves the right to make changes. its models and models. We therefore ask for your The right to make changes is reserved. No liability understanding that design, equipment and whatsoever can be assumed for the data, technology changes may occur.
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Please contact your Volkswagen dealer if you have any questions about your vehicle or if you feel that the on-board documentation is incomplete. They will be happy to answer your questions, suggestions and criticisms.
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Index About this handbook Steering wheel instructions – Adjusting the position of the steering wheel manually Explanation of symbols – Adjusting the position of the steering wheel electrically Instruction manual Seats and head restraints – Front seats Vehicle overviews – Rear seats –...
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– Hubcaps – Rear Seat Entertainment (RSE) – Changing a wheel Mobile online services – Puncture repair kit – Volkswagen Car-Net Maintenance Transport of objects – Service – Loading luggage and cargo – Vehicle maintenance – Luggage compartment cover –...
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– Delivery and scrapping of vehicles to the end-of-life – Important information for vehicles of category N1 (vehicle of category N1). light commercial) Technical data – Notes on technical data – Distinguishing features of the vehicle – Dimensions – Undercarriage data –...
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Please refer to the documentation supplied with your vehicle for details of the equipment and contact your Volkswagen dealer for more detailed information. All data provided in this instruction manual correspond to the information available at the time of going to press.
Explanation of symbols It refers to a section of a chapter with important safety information and instructions which must always be observed. The arrow indicates that the section continues on the next page. The arrow indicates the end of a section. This symbol indicates situations where the vehicle should be stopped as soon as possible.
Vehicle overviews Front view Fig. 2 Overview of the front of the vehicle. Legend to fig. Glass roof ............................... Windscreen: – Vehicle identification number ....................– Heated windscreen ............................– Windscreen wipers ....................138, 295 – Viewing window for the traffic sign detection system (Sign Assist ) ....
Side view Fig. 3 Overview of the right-hand side of the vehicle. Legend to fig. Fuel filler cap ........................Window with integrated antenna........................– For radio and TV mode notebook RCD 550 or notebook RNS 850 → → – For central locking ..........................
Rear view Fig. 4 Overview of the rear of the vehicle. Legend to fig. Roof antenna..............................– For independent heating ......................– For telephone notebook RCD 550 and navigation notebook RNS 850 → → Third brake light: – Thermal bezel ..............................
Driver's door Fig. 7 Overview of the controls on the driver's door (left-hand drive vehicles). For right-hand drive vehicles, the arrangement is symmetrical. Legend to fig. Central locking control lamp ....................Memory keys for saving the driver's seat and rear-view mirror settings external resources ......................
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Driver's side overview Fig. 8 Driver's side overview (left-hand drive vehicles). Fig. 9 Driver's side overview (right-hand drive vehicles). Instruction manual...
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Legend to fig. 8 fig. Air diffusers ..............................Indicator and high beam lever ................– With control and buttons to operate driver assistance systems ........37, 204 Tiptronic shift paddles .......................... – To shift up and down gears + - –...
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Front of centre console Fig. 10 Overview of the upper part of the Fig. 11 Overview of the lower part of the centre centre console with navigation function. console (4MOTION Terrain Tech - left-hand drive vehicles). Legend to fig. Air diffuser for indirect ventilation ....................
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Keys for: – Electronic parking brake ..................... – Auto Hold function -........................Keys for: – Parking and manoeuvring assistance systems ................– Selection of the driving profile -, ......................159, 185 – Vehicle lift mode ....................... Rotary knob for differential lock..................
Passenger side Fig. 14 Passenger side overview (left-hand drive vehicles). For right-hand drive vehicles, the arrangement is metric. Legend to fig. Air diffusers ..............................Location of the front passenger frontal airbag in the instrument panel ......Key switch inside the glove compartment for deactivation of the front passenger airbag. companion................................
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Legend to fig. Buttons for operating the garage door opener ............... Three-key module notebook RCD 550 or notebook RNS 850 → → – Voice-operated – With information from – With assistance call Interior light ................................Buttons for operating the interior lights ......................
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Information for the driver Symbol Meaning excessive or there is a malfunction in the system. Table of warning and control engine cooling system p. 34. → tell-tales Do not continue the march! The engine oil pressure is too low → Warning and control tell-tales serve to warn the page 324.
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p. 251. → There is a fault in the electronic parking brake p. 231. → Vehicle overviews...
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Symbol Meaning Symbol Meaning There is a fault in the hill start assist OR: steering column does not p. 180. unlock or will not lock → p. 182. → There is a fault in the automatic If it lights up: the pressure of the gearbox p.
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Symbol Meaning Symbol Meaning There is a fault in the vigilance Service interval indicator system Front Assist or the adaptive p. 35 → cruise control (ACC), they are not The power consumption has been active p. 208. → switched off p.
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Symbol Meaning Symbol Meaning If flashing: there is a fault in the The Start-Stop system is not engine management (diesel available. engine). p. 173. OR: The Start-Stop system has → started the engine automatically The diesel particulate filter is → page 174.
Volkswagen recommends that you Introduction to the topic visit a Volkswagen dealer for this. Some menu items can only be opened when the After starting the engine with a deeply vehicle is stationary.
Explanations on the instruments fig. → Engine coolant temperature indicator page 325 → Revolution counter (revolutions per minute of the running engine) The beginning of the red zone of the rev counter indicates the maximum permissible engine speed for all gears after running-in and at operating temperature. Before reaching this zone, shift to the next higher gear, move the selector lever to position D or lift your foot off the accelerator →...
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The trip meter shows the number of kilometres The display also shows which gear is currently travelled since the last reset. engaged in D and S and in Tiptronic mode. Outdoor temperature indicator Secondary speedometer (mph or km/h) If the outside temperature is below approx. While driving, the speed can additionally be +4 °C (+39 °F), the "ice crystal symbol"...
■ Tyre pressure WARNING ■ MFA from exit Ignoring the warning lights and messages ■ MFA from refuelling may cause the vehicle to stall in traffic and could result in serious accidents and injuries. ■ MFA total calculation ● Never ignore warning lights that come on ■...
Vehicle Menu Please note at the beginning of this chapter on page 24. Menu Function Display and saving of current warning or information messages This menu item only appears when there are messages of this type. The display shows the number of existing messages. Example: 1/1 or 2/2. Condition of the In addition, a yellow warning symbol may be displayed in the main Vehicle vehicle...
Submenu Function Trip Distance in km travelled since ignition was turned on After switching the ignition on, the average speed starts to be displayed once Average speed The first 100 metres or so of the route. Up to this point, the guidance is displayed.
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If there are several warnings, the The warning shown on the instrument cluster corresponding symbols shall light up one display can be confirmed by pressing the after the other. The symbols are displayed for a few seconds. of the multi-function steering wheel page 24.
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The symbol fig. 17 is then saved in → the status bar at the bottom of the screen. Operating conditions Driving behaviour is only assessed at speeds between approx. 65 km/h (40 mph) and 200 km/h (125 mph). Switching on and off Depending on the equipment, the system can be switched on and off in the Assistants menu in the instrument...
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WARNING Traffic Sign Detection System (Sign Assist) The intelligent technology incorporated in the fatigue detection system cannot overcome the Please note at the beginning of this chapter limits imposed by the laws of physics and only on page 24. works within the limits of the system. The increased comfort provided by the fatigue detection system should never lead to any risk to safety.
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Sign Assis available only with limitations on these mo- No End of speed limitation signs are not displayed. ments. If the speed of the displayed speed limit sign is data is being transmitted by the navigation exceeded, no warning is given. The relevant system.
● If the camera's field of view is dirty, covered Fuel level indicator or damaged, the operation of the system may be adversely affected. Please note at the beginning of this chapter on page 24. WARNING Driving recommendations and traffic signs displayed by the traffic sign detection system may differ from the actual situation.
As a result, the catalytic converter could be NOTICE damaged! Never fill the fuel tank completely. If the fuel supply is irregular, this can lead to fuel supply The small arrow located on the fuel level failures. gauge next to the symbol The fuel pump nozzle points towards the side of the vehicle where the fuel filler cap is located.
Viewing service messages maintenance work required. Thanks to the Service messages can be displayed in the technology used by Volkswagen, in the case of infotainment system. the Flexible Oil Change Service, an oil change service only needs to be carried out when the –...
Reset the service interval indicator If the service has not been carried out by a panel Volkswagen dealer, the indicator can be reset in the infotainment system as described below : Operation via the multifunction – Switch on the ignition.
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Back to menu Switching all driver assistance systems on and off - Via the menu: in the submenu select the Back option and confirm by o es- - Press the fig. 22 clockwise for more than → pressing the pere key for a few 1 second to switch on or off.
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Before using the device for the first time, the WARNING following steps must be taken in order to operate Connecting, inserting or removing a data the device safely and to take full advantage of its carrier while driving may distract attention functions: from traffic and lead to an accident.
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● When inserting a data carrier, make sure that NOTICE the carrier is in the correct position ( → If foreign objects are attached to the data 550 or RNS 850 notebook). → carrier or if the data carrier is not round, the ●...
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Legend to fig. Rotary pushbutton – Press to turn the equipment on and off. – Turn to change the basic volume. Arrow keys always act on the currently active audio source, independent of the audio source. regardless of which menu is displayed RCD 550 booklet, chapter Radio and Media Mode.
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Controls overview: navigation system RNS 850 Please note at the beginning of this chapter on page 38. Fig. 24 Overview of rotary push buttons and infotainment buttons. Above the infotainment buttons is the infotainment system display. The screen is touch-sensitive and is operated by pressing with the fingers or otherwise touching the screen surface.
Some functions of the infotainment system can be executed with commands oral RNS 850 booklet, chapter Introduction , → Voice control The infotainment keys are operated by pressing Switching on and off or holding them down Please note at the beginning of this chapter on page 38.
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infotainment buttons. infotainment system for playback of an audio source, turn down the volume before switching to another audio source Instruction manual...
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function buttons indicated Using the function buttons on the instructions by the word "function button" and display the key symbol ..Please note at the beginning of this The function buttons activate functions or open chapter on page 38. submenus. In the submenus, the currently selected menu is displayed in the title bar.
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Functions activated by means of checkboxes Open list entries and search in lists can only be deactivated by pressing the corresponding checkbox again. tooth. Please note at the beginning of this chapter on page 38. Moving objects and changing settings Please note at the beginning of this chapter on page 38.
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RCD 550: search in lists (scroll the screen) Additional indications and options If more entries can be selected in a list view for indications than can fit on the screen, a "scrollable tick" is displayed on a "scrollable bar" fig. 28 →...
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Main menu Settings (CAR) Please note at the beginning of this chapter on page 38. Fig. 30 Infotainment system with navigation function (RNS 850): main menu Settings (CAR). Fig. 31 Infotainment system without navigation function (RCD 550): main menu Settings (CAR). Function button: Function Explanation of fig.
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Function button: Function Hybrid Menu : Indication of the power flow and Power flow Please note at the beginning of this state of charge of the high voltage battery. chapter on page 38. : Display of various vehicle values, e.g. Trip data average speed and fuel consumption.
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Both the instrument cluster display and the infotainment system display the energy flows of the hybrid drive system with symbols and arrows. Explanation of the symbols of the energy flow display when the vehicle is stationary fig. 32 fig. Representation of the combustion engine on the instrument cluster display Display of propulsion on the instrument panel display Display of the high voltage battery on the instrument panel display Display of the combustion engine on the infotainment system screen...
Function button: Function Settings menu : To make adjustments to the front Adjusting the seats Please note at the beginning of this seats page 54. → chapter on page 38. : For making adjustments to the Vehicle key comfort opening and closing page 106.
RNS 850 Main menu Settings (SETUP) Function button: Function Please note at the beginning of this : To select the desired language for Language chapter on page 38. texts and acoustic indications. - Press the infotainment button SETUP : To set the units of measurement of the Units open the main Settings menu.
Security – Scroll down the list and click on the last function button Factory Settings – In the Factory Settings selection menu, activate General indications the checkboxes in front of the entries to be deleted. Driving preparations and driving safety –...
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Information on lamp replacement parts required for maintenance and repair p. 295 → work available in the country concerned? Are there Volkswagen dealers in the country of DANGER destination? Please note the important safety information Is fuel of sufficient quality available p.
NOTICE voltage components are live. This can be Volkswagen accepts no liability for damage to the case even with the hybrid drive system the vehicle caused by poor fuel quality, and ignition switched off.
157. → battery, Volkswagen standards and ● When leaving the vehicle, make sure that guidelines must be observed. the selector lever is in the P position. ● Keep the vehicle key in a safe place and at a...
– Never put your feet out of the window. ● Always keep your feet in the footwell when driving. Never place them on the seat or on – Never put your feet up on the instrument the dashboard, for example, and never put panel.
– Position the seat backrest almost vertically so when seated in the correct position. that the back rests completely on it. Volkswagen recommends that this be done by a Volkswagen dealer. – Move the seat as far back as possible so that...
Volkswagen for this vehicle. After an throughout the journey. This applies to all accident, have a specialised workshop occupants of the vehicle and also for urban replace any seat belts that have been journeys.
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If the safety belts are not fastened or are Frontal accidents and the laws of unfastened at a speed of approx. 25 km/h (15 physics mph) at the start of the journey or if the safety belts are unfastened during the journey. Please note at the beginning of this chapter While driving, an acoustic signal will sound for a...
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The occupants of the vehicle who are not wearing seat belts are not 'attached' to the vehicle. Therefore, in the event of a frontal collision, they will continue to travel at the same speed as the vehicle was travelling before the collision until something stops them! Since the occupants of the vehicle in our example are not wearing seat belts, in the event of a...
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It is also very important that rear seat kinetic energy. This reduces the energy occupants wear their seat belts correctly, generated and thus the risk of injury. otherwise they will be thrown uncontrollably The examples described are from frontal through the passenger compartment in the event crashes.
● Keep seat belts clean at all times. How to use and maintain seat ● Avoid chafing the belt webbing with sharp belts in good condition edges, pinching or damaging it. ● Keep the seat belt buckle and the seat belt tongue slot free of foreign objects at all Please note at the beginning of this chapter...
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In this way, the belt slack can be reduced as ● Removing the seat belt while driving can much as possible. cause serious injury or death in the event of an accident or braking. Wearing seat belts Always wear your seat belt before driving. –...
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Volkswagen recommends a Volkswagen dealer. WARNING If the seat belt webbing is not correctly B e l t height adjuster...
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The seatbelt height adjusters in the front seats When the critical situation passes, the two belts can be used to adjust the position of the are loosened again. The proactive occupant protection is again ready for operation p. 65, seatbelt in the shoulder area according to the →...
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If the vehicle or system components are to P r o a c t i v e occupant protection be scrapped, the following must be done The relevant safety regulations must be observed. Please note at the beginning of this chapter The specialist workshops are familiar with these on page 56.
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Activate pre-tensioning and reversible tensioning Control indicator seat belts Proactive occupant protection is not infotainment system available. Have the system checked by a The pre-tensioning and reversible tensioning specialist workshop. of the struts can be activated in the info- WARNING tainment system: Intelligent technology incorporating proactive –...
● Have any triggered airbags and affected the front seats are equipped with front airbags. system parts replaced immediately with WARNING new parts approved by Volkswagen for this vehicle. Never rely on the airbag system alone for ● Repairs and modifications to the vehicle protection.
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Please note at the beginning of this chapter on page 67. There are two different front passenger airbag systems in Volkswagen vehicles: Features of the front passenger frontal airbag Features of the front passenger frontal airbag that only be deactivated in a specialised workshop...
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Control Witness Please note at the beginning of this chapter on page 67. Fig. 47 On the upper part of the centre console: front passenger frontal airbag deactivation control tell-tale. It lights up Place Possible cause Solution There is a fault in the airbag Immediately go to a specialist Table of and seatbelt pretensioner...
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It is therefore not possible to cover all Description and operation of conceivable types of collisions and collision angles airbags that would trigger airbags. Some important factors for the triggering of airbags are the Please note at the beginning of this chapter nature of the object (hard or soft) against which on page 67.
– Side airbags for the driver, front passenger Front airbags and, if necessary, for the rear side seats – Head airbags on both sides of vehicle Please note at the beginning of this chapter on page 67. – If necessary, airbag for the driver's knees –...
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When triggered, the front airbags occupy the Manually activate and deactivate areas framed in red (deployment zone). For this the front passenger frontal airbag reason, never place or attach any objects in with the key switch. these areas . Factory-fitted accessories are →...
– Insert the emergency key into the key ● Deactivate the front passenger frontal switch located in the glove compartment. airbag only if, in exceptional cases, a child fig. 50 up to the second detent. Approx. 3/4 → seat is attached to the front passenger seat. of the key is then inside the switch →...
● Hang only light clothing on the vehicle's coat hooks. Do not leave heavy or sharp objects in the pockets of these garments. ● Do not mount any accessories on the doors. ● Never use seat covers or seat covers that have not been specifically approved for this vehicle.
When triggered, the head airbag occupies the Knee airbag area marked in red Fig. 53 (deployment → area). For this reason, never place or attach any Please note at the beginning of this chapter objects in this area → on page 67. In the event of a side-on collision, the airbag is deployed on the side of the vehicle on which the impact has occurred.
78, Fitting and using a child seat. → Volkswagen recommends the use of child seats from its range of accessories. These child seats have been designed and tested for use in NOTICE Volkswagen vehicles.
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Types of child seats Group Child's weight Group 2 From 15 to 25 kg Please note at the beginning of this Group 3 From 22 to 36 kg chapter on page 76. – Weight group 0/0+: From birth to approx. 18 months of age, it is best to use a rearward- facing car seat fig.
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which require additional testing. Child Country-specific provisions restraints with semi-universal approval The rules and regulations on the use of child include a list of vehicle models on which they seats and their attachment options vary from can be fitted. country to country. Not all countries allow children to be transported in the front passenger –...
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If, after An up-to-date list of approved child seats is installation, the child seat is in contact with the available at Volkswagen dealerships. vehicle's head restraint and therefore cannot DANGER be attached to the backrest, raise the vehicle's...
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Please note at the beginning of this chapter on page 76. Recommended child seat attachment systems Volkswagen recommends fixing child seats as Depending on the country, different fastening follows: systems are used to mount child seats securely. – Rearward-facing child restraints or child Overview of fastening systems seats: ISOFIX and support leg.
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Attaching a child seat with the ISOFIX system Please note at the beginning of this chapter on page 76. Fig. 60 Schematic representation: installation of an ISOFIX child seat with connectors. Fig. 59 On the vehicle seat: marking of the ISOFIX anchorage points for child seats.
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– Size class: The indication of the size class Use of insertion guides corresponds to the permissible weight of the If the anchorage points for the child seats are child seat. For child seats with universal or not directly accessible, insert guides can be used semi-universal approval, the size class is to facilitate installation and removal of the child indicated on the ECE type approval label.
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– Raise the vehicle seat head restraint as far as Securing a child seat with the it will go or remove it. Top Tether top tether belt – Position the child seat centrally on the vehicle seat bench. – Insert the child seat connectors into the Please note at the beginning of this ISOFIX anchorages in the direction of the...
Passenger seat Rear seat Front passenger Group Child's positions frontal airbag front passenger weight ford sactivate frontal airbag acti- passenger frontal airbag de- Group 0 Up to 10 kg Group 0+ Up to 13 kg Rearward From 9 to 18 kg facing Group 1 Forward facing...
Emergency flashers shall be switched on, for ● Never park the vehicle in such a way that example: any component of the exhaust system – When vehicles in front of you suddenly slow comes into contact with easily flammable down or when you reach the end of a traffic materials that may be underneath the jam.
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● Always secure the first aid kit, warning First Aid Kit triangle and fire extinguisher securely to Depending on the equipment, the first aid kit the vehicle's brackets. can be located in the luggage compartment in ● Store the reflective waistcoat in the holders an object holder, on a stand or under the to keep it handy.
Opening and closing Checklist on how to act in case of fire (continued) Vehicle key set Notify the fire brigade of the fire. Inform the fire brigade that it is a hybrid vehicle. Wait at a sufficient distance from the scene of Introduction to the topic the accident for the emergency services to arrive.
Button battery subjecting them to knocks. Volkswagen recommends having the battery Press the keys on the key only when you replaced by one of its dealers or a specialist really need the corresponding function.
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– Insert a new button cell battery into the vehicle key. Inside the vehicle key, there is a key for the vehicle. flat side facing towards emergency to unlock and block below. the vehicle manually. Possible – Insert the battery compartment functions: fig.
Several keys can be enabled for the same – The ignition has not been switched on. vehicle. – The tailgate has not been opened. New keys can be purchased from a Volkswagen – The vehicle has been unlocked via the lock dealership or a specialist workshop. cylinder.
Automatic Unlock (Auto Unlock) ● Depending on the season, very high or very low temperatures can be reached in If one of the following conditions is met, all a closed vehicle, which can lead to very doors and the tailgate are automatically serious injuries and illnesses or even unlocked: death, especially in the case of small...
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– In vehicles with the Keyless Access keyless locking and start system: Touch the sensing surfaces p. 93. The doors in question or → the entire vehicle are unlocked. – Press the key p. 101. The → tailgate. Vehicles with the "safe" security system: Press the key once to lock the vehicle.
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– Press the key . Keyless Access enables the vehicle to be unlocked and locked without the active use of – The vehicle is stopped and the key is removed the key. from the ignition lock. For this purpose, a valid vehicle key must be in –...
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Unlocking and locking the luggage NOTICE compartment door The sensing surfaces of the door handles could When the vehicle is locked, the tailgate unlocks be activated by a jet of water or high-pressure automatically when it is opened using the steam if there is a valid vehicle key in the button on the handle if a valid vehicle key is proximity zone.
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The use of a limited number of filters is limited if they are heavily soiled. Opening and closing...
The vehicle can only be locked if the – Press ass p. 91 of the vehicle key → twice. selector lever is in the locked position. cation P. – In vehicles with the Keyless Access keyless locking and start system: double-tap the If the sensor surface is touched twice, the sensor surface on the outside of the door entire vehicle is unlocked, even if the...
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When does the alarm go off? If the doors are still locked, the "safe" safety button on all doors will be activated and the The anti-theft alarm emits audible and light central locking button will be activated. signals for a maximum of approx. 5 minutes if the following occurs while the vehicle is locked: If the 12-volt battery is low on charge or discharged, the burglar alarm will not...
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Depending on the equipment, the hydrobinnacle monitoring and the anti-trawling system can be temporarily switched off by pressing the key. fig. 73 or in the infotainment system → p. 37. → Instruction manual...
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Deactivate the passenger compartment – If any windows or the glass roof are partially surveillance and the anti-trailing system by or completely open. pressing the key. – If light objects are left in the vehicle such as, e.g. loose or hanging papers in the back of the vehicle. - Switch off the ignition and open the driver's door.
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There is a fault in the locking system: The red If the water or steam jet from the sensing LED flashes in short intervals and then stays surfaces of one of the handles is briefly on. Contact a specialist workshop. sprayed and the handle is pointed at them again, all the windows will probably open →...
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The handle is permanently attached to one of the handles. If you move out of the way, all windows shall be closed. If you move out of the way, all windows shall be closed. Opening and closing...
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Indication on the display WARNING The doors, even when held by the retainer, Please note at the beginning of this could close by themselves if the wind is chapter on page 98. strong or if the vehicle is on a slope, causing injury.
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Special feature when unlocking the Manually unlocking and locking door manually: the driver's door – The anti-theft alarm remains active when the vehicle is unlocked. However, it is not yet triggered page 91. → Please note at the beginning of this –...
The passenger door and the rear doors can be WARNING locked separately in a manual mode. The anti- When the electric child safety lock is activated, theft alarm will not be activated in this case. the door in question cannot be opened from –...
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● Never open the tailgate if there is cargo NOTICE attached to it (e.g. bicycles). The tailgate Never use the opening mechanism to could close by itself due to the additional to secure the load or to hold on to. This could weight.
Opening the tailgate Opening and closing the tailgate – To unlock the boot lid, press electrically the key key. – OR: Pull up the button on the located Please note at the beginning of this driver's door fig. chapter on page 101. →...
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The gate can now be moved by hand. This will Boot lid with motion sensor (Easy require considerable force. Open) If you press the key again, the gate will move again in the exit direction. Please note at the beginning of this chapter on page 101.
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Performing an emergency Problems and solutions release of the tailgate Please note at the beginning of this chapter on page 101. Please note at the beginning of this Buttons for the tailgate without function: If a chapter on page 101. trailer is hitched, the tailgate can only be opened and closed using the push button and the button on the tailgate...
Windows Opening and closing the windows Please note at the beginning of this Introduction to the topic chapter on page 106. The keys are located on the doors p. 12. WARNING → Open the window: Press the button. Close If the power windows are used carelessly or the window: Pull the button.
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For this purpose, a valid vehicle key must be in Window lifter anti-trap function the proximity zone. Once all windows and the glass roof have been closed, all direction indicators flash once as a confirmation. Please note at the beginning of this The settings for the comfort opening are made chapter on page 106.
The glass roof consists of two glass elements, Problems and solutions one of which can be opened. The rear element is fixed and cannot be opened. Please note , at the beginning of this chapter, on page 106. WARNING Reset the auto-upload/download feature If the glass roof is used carelessly or carelessly, serious injuries can occur.
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– Adjust the deflector position as far as it will Opening and closing the glass ceiling go: Press the knob briefly in the direction of the arrow fig. 84 → Please note at the beginning of this chapter on page 108. –...
Anti-pinch function of the glass Problems and solutions roof Please note at the beginning of this chapter on page 108. Please note at the beginning of this chapter on page 108. The glass ceiling does not close The anti-squeeze function reduces the risk of –...
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● Always keep the vehicle key and key fobs Programming the garage door containing batteries, as well as spare opener batteries, button cells and other batteries larger than 20 mm out of the reach of Please note at the beginning of this children.
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Clear programming of all keys ● Only use the garage door opener when you Volkswagen recommends deleting the can see that there is no one in the functions programmed in the buttons when the operating area of the product in question.
Steering wheel WARNING Improper use of the steering wheel position adjustment and incorrect adjustment of the Adjusting the steering wheel steering wheel can result in serious or fatal position manually injuries. ● After adjustment, always press the lever fig. 87 firmly upwards so that the →...
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WARNING Improper use of the steering wheel position adjustment and incorrect adjustment of the steering wheel can result in serious or fatal injuries. ● Never adjust the steering wheel while driving. If you find that adjustment is necessary while driving, stop the vehicle using appropriate safety precautions and then adjust the steering wheel correctly.
Seats and head restraints ● Always adjust the front seat correctly and always sit upright with your back against the Front seats back of the seat. Do not place any part of your body directly on or too close to the air bag mounting location.
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The following is a description of all the controls WARNING that may be fitted to the seat. The number of If cigarette lighters are left in the vehicle, they controls may vary depending on the version of could be damaged or inadvertently ignited. the seat.
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Adjusting the electric front seats Please note at the beginning of this chapter on page 115. Fig. 92 Driver's seat: electric controls for adjusting the lumbar support , the side bolsters , of the bench and of the seat back The controls on the right front seat are WARNING symmetrically arranged.
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Adjusting the front seats in the infotainment system Please note at the beginning of this chapter Open the menu for the seat adjustment in the on page 115. infotainment system. – Press the infotainment button. – Press the function button . Settings –...
If the state of charge of the 12-volt battery is too low, it is possible that it will not be possible to charge the 12-volt battery. can adjust the seat electrically. Rear seats ● When the seat is moved forwards, objects can be pushed into the space between the seat and the floor of the luggage Introduction to the topic...
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Adjusting the rear seat – Pull up on the adjustment lever fig. 94, in the direction of the arrow. → – Move the seat forwards or backwards → under Introduction to the topic on p. 119. – Release the adjusting lever and engage the seat in the lock by moving it forwards or backwards a little.
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Raise the backrest of the rear seat ● When folded down, the backrests can – Unlock the backrest manually with the lever support a maximum load of 50 kg each. on the seat Fig. 96 or electrically with the → NOTICE corresponding button in the luggage compartment...
Adjusting the head restraints WARNING Driving with the head restraint removed or Please note at the beginning of this incorrectly adjusted increases the risk of chapter on page 122. serious or fatal injuries in the event of sudden impacts, braking and manoeuvring. ●...
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Longitudinal adjustment of the front head Head restraints with longitudinal adjustment: restraints Removing the front head restraints – Move the head restraint forwards or, while – If necessary, adjust the seat backrest so that pressing the button fig. 98 , backwards →...
Seat functions – Insert the flat object between the backrest upholstery and the head restraint bar cover until the head restraint unlocks. Introduction to the topic – Then pull the head restraint upwards out of its holder while pressing down on the The functions of the seats are described below.
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Depending on the vehicle equipment, only the Conditions causing the interruption of the driver's seat or the front passenger seat is memory key memorisation equipped with a memory function. Memorisation is interrupted if any of the following conditions are met: Saving the settings with the memory keys on - The state of charge of the 12-volt battery is the driver's door...
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Every time the vehicle is locked with the key - Activate the check box of the function the seat position, the position of the steering Vehicle key driver's seat wheel (in case you have a sándola fig. 103. → can be adjusted electrically) and the adjustment - The stored settings are activated when the of the mirrors, and are assigned to the vehicle's vehicle is locked with the key.
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WARNING To reduce the risk of injury while driving, the rear centre armrest must always be raised. ● When the centre armrest is lowered, never allow anyone to ride in the centre rear seat, not even a child. Serious injury can be caused by sitting in the wrong position.
Lights WARNING Incorrect use of turn signals, not using them Turn signals or forgetting to turn them off can confuse other road users. This can lead to accidents and serious injury. Switching the indicators on and off ● Always signal lane changes and overtaking and turning manoeuvres in good time by means of intermi- tents.
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Switching off the lights ● The rear lamps are not included in the – Switch off the ignition. daytime running lamps. A vehicle without its rear lamps on cannot be seen by other road – Turn the light control knob to the users in the event of darkness, precipitation corresponding position: or poor visibility.
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When the "Coming Home" function is activated, Functions of the lights no acoustic signal sounds when the vehicle is started to indicate that the lights are still on. Position light When the light control is set to the position, the position lights in both headlamps, certain areas of the rear light clusters, the number plate light Road light...
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When the high beam assistant is switched on, Dynamic Light Assist (Dynamic the control indicator lights up in the Light Assist) instrument cluster display. The high beam assistant automatically avoids Switching off the dynamic high beam dazzling oncoming traffic and vehicles travelling assistant in the same direction.
Parking light ● Always check the lights yourself and adjust them according to light, visibility and traffic conditions. Switching the parking light on and ● The dynamic high beam assistant may not detect all situations correctly and may only function to a limited extent in certain situations.
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Activate the "Coming Home" function WARNING Not valid in China If the vehicle is left parked without being sufficiently marked with the appropriate lights – Switch off the ignition. and other road users do not see it or see it –...
Headlamps Further information can be found in the relevant section of the website. Volkswagen recommends that you visit a Volkswagen dealership for this. L i g h t range adjustment The dynamic bend lighting and dynamic high beam assistant do not function when the travel When the headlamps are switched on, the mode is activated.
Curve light When the lights are switched on, the intensity of the illumination of the instruments, controls There is a fault in the dynamic bend and ambient lighting can be infinitely adjusted lighting. Contact a specialist workshop. by turning the dimmer fig.
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Interior and reading lights and ambient lighting Fig. 111 In the passenger compartment: ambient lighting zones. Switch the interior light on and off. To activate the ambient lighting, briefly press the button on the console of the vehicle. The interior lamps are switched on automatically when the vehicle is ambient lighting...
Page 147
Footrest area lighting Ambient illumination of centre console controls The footwell lighting illuminates the driver's and passenger's footwell when the position or The lights at the front of the headlining illuminate dipped beam is switched on. the controls in the centre console from above The intensity of the lighting can be adjusted in when the position light or low beam is switched the infotainment system.
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Visibility The short sweep is switched on. By keeping the lever pressed down for a longer time, the sweep becomes faster. Window cleaner Pull the lever to switch on the automatic windscreen wiper sweep. The Climatronic Operating the windscreen wiper switches on the air recirculation for approx.
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● You have carefully removed any frozen window-cleaning wiper blades from the pray window . Volkswagen recommends an anti- freeze airbrush for this purpose. Rain and light sensor NOTICE Do not switch on the wiper when the glass is dry.
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Adjusting the sensitivity of the rain and light – Windscreen wiper blades in poor condition: sensor The presence of a film or streaks of water due to poor wiper blades can lead to The sensitivity of the rain and light sensor can be prolonged wiper operation, significantly adjusted manually with the remote control.
Rear-view mirrors ● Curved mirrors cannot accurately judge the distance to vehicles behind, and their use when changing lanes can lead to accidents Introduction to the topic and serious injuries. ● Whenever possible, use the interior rear- view mirror accurately judge Through the exterior mirrors and the interior rear distance to vehicles behind or other...
If the incidence of light on the sensors is Interior rear-view mirror obstructed or interrupted, e.g. by a sunblind or hanging objects, the automatic interior anti- Please note at the beginning of this dazzle rear-view mirror does not function or chapter on page 141.
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The exterior mirrors can be adjusted using the – Adjust the passenger's exterior mirror so rotary control on the driver's door fig. 117 that, for example, he/she can see the → when the ignition is switched on. kerbside. – The position set for the mirrors is The exterior mirrors fold electrically automatically memorised and assigned to the towards the vehicle...
● Always ensure that you have sufficient visibility to the rear. NOTICE ● Fold the exterior rear-view mirrors whenever use an automatic car wash. ● Do not fold or unfold the electrically folding door mirrors by hand, as this could damage the electrical actuation of the mirrors.
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– If the roller shutter still cannot be closed due Glass roof sunblind to an obstacle or resistance, it will open again immediately. Once opened, it can be closed for a short period of time without the anti- trapping function. –...
Heating and air conditioning The sun blinds for the rear windows are integrated into the side trim of the corresponding window tanilla. Heating, ventilating and cooling – Pull the curtain up to the stop by pulling the tab fig. 121 upwards towards .
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NOTICE Do not place foodstuffs, medicines or other objects in a container. The air from the air diffusers can damage or render unusable foodstuffs, heat- or cold-sensitive objects. Air escaping from the diffusers may damage or render unusable foodstuffs, heat- or cold-sensitive items, or nstruments Operation via the front controls...
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- Automatic mode - Synchronise temperature settings With the the mo- With the the settings of the automatic Climatronic. temperature. The automatic mode is responsible for When the control lamp of the maintaining a constant temperature in the passenger The temperature, fan and air distribution compartment.
- Air distribution to the upper part of the body Operating the Climatronic via infotainment system - Distribution of air to the foot-rest area – Switch on automatic mode and select Please note at the beginning of this mild, medium and strong air-conditioning chapter on page 146.
Cases in which air recirculation is not possible Operating seat heating automatically switches off - Press the key of the control panel for The air recirculation is automatically switched off switch on the seat heating to maximum power. in the following situations →...
Manual steering wheel heating body without cooling the seat directly. Press the of the upper part of the conso Volkswagen recommends setting a low The steering wheel heating can be switched on or ventilation level on long journeys. off via the control unit.
Heated windscreen Tips and instructions for use Please note at the beginning of this Please note at the beginning of this chapter on page 146. chapter on page 146. The heated windscreen only works when the The following tips and operating instructions engine is running or when the propulsion will help you to use the air conditioner system is switched on (Hybrid).
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If the vehicle is frequently used in areas where When does the independent heating system the outside air is heavily polluted, the filter may heat and when does it ventilate? need to be changed before the next scheduled In summer, the independent heating system service.
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Ventilation at high outdoor temperatures Switching independent If the outside temperature is very high, the heating and ventilation passenger compartment can be ventilated on and off automatically when the engine is switched off by means of the independent heating. This Note at the beginning of this chapter means that the air in the passenger...
WARNING Program heating and ventilation independently Never set the independent heating so that it is switched on and operated in a closed or Note at the beginning of this chapter unventilated room. on page 153. The exhaust fumes from the independent heating system contain, among other The programmed start time determines the substances, carbon monoxide, a toxic,...
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Switching the independent heating Replacing the button battery in the radio on and off remote control – Switch on: press the fig. 124. – Remove the battery cover in a clockwise direction. → fig. 125 The independent function is switched on →...
Volkswagen recommends having the installation carried out by a Volkswagen dealer. Fig. 126 On the lower part of the centre console: WARNING button for driving in extended electric mode.
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Access, press the ignition button page 168 and therefore the electric motor cannot → Never leave the vehicle key inside the vehicle decelerate the vehicle. The combustion when leaving it. engine starts and rotates with the fuel supply interrupted (engine braking). Warning when leaving the vehicle –...
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Driving in electric mode can be recognised by Activation of the extended electric mode is the following indications: indicated by the symbol which lights up green in the instrument cluster display. – The fuel engine speed indicator is set to zero. The extended electric mode is interrupted and –...
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The combustion engine automatically Energy recovery is indicated in the instrument disengages and disengages. The vehicle glides cluster display or in the infotainment system. In without propulsive power. this case, the combustion engine can be switched off automatically. The rev counter in the Reduce speed by stopping acceleration in instrument cluster does not indicate the engine advance and not by braking.
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Winter driving Pedals Do not wait for the combustion engine to warm up when the vehicle is at a standstill. The Please note at the beginning of this chapter temperature of the combustion engine rises on page 157. very slowly while the fuel consumption increases considerably.
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Fuel savings can be achieved by selecting NOTICE the optimum gear. It must always be possible to operate the The recommended gear indication is pedals without difficulty. For example, if one of the brake system circuits fails, the brake pedal switched off when the lever is pulled out of travel required to stop the vehicle increases.
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Energy-saving gear shifting Take tyre pressure into account Shifting up early when the engine speed has Tyre pressure that is too low not only leads to reached 2000 rpm saves energy. Do not rush tyre wear, but also increases tyre rolling through the gears and avoid high engine resistance and thus fuel consumption.
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If the brake pads are not used or are not used Information about brakes sufficiently, or if there is corrosion, Volkswagen recommends cleaning the brake discs and brake Please note at the beginning of this chapter pads by repeatedly applying the brakes sharply on page 157.
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Volks- wagen recommends that this be done by a dealer. WARNING Volkswagen dealership. If a vehicle is driven without a brake booster, the braking distance may increase considerably, resulting in serious accidents and Driving with a loaded vehicle injuries.
– Arrange objects in a secure manner ● Avoid braking and sudden manoeuvres, as p. 266. → open tailgate move uncontrollably. – Accelerate with particular care and caution. ● When transporting objects protruding from – Avoid braking and sudden manoeuvres. the luggage compartment, mark them –...
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– Check the depth of the water before driving Up to 1000 kilometres: through it. Under no circumstances may the – Do not accelerate hard. water exceed the lower edge of the body → – Do not run the engine at more than 2/3 of maximum speed.
Push start or tow start For technical reasons, the vehicle should not be NOTICE started by pushing or towing. Instead, use the ● Volkswagen accepts no liability for damage to starting aid the vehicle caused by poor fuel quality, p. 305.
The vehicle shall not be subjected to ● Never use engine cold start sprays. Cold flammable substances which may be start sprays can explode and cause a found under the vehicle, e.g., streams, leaf sudden increase in engine speed. litter, dry grass, spilled fuel, etc. ●...
Depending on the ambient conditions and the current operating status of the Hybrid vehicles: vehicle, either the combustion engine is switched on or it is possible to start driving in all- electric mode. In the latter case the combustion engine remains switched off for the time being. In both cases it is indicated that the propulsion system is switched on with the symbol which lights up green in the instrument cluster display.
If the ignition is switched on, an acoustic signal The ignition must be switched on or the sounds when the driver's door is opened. At ignition switched on to operate electrical the same time, the display in the instrument equipment, e.g. window lifts. panel shows that the ignition is still switched For diesel vehicles with the Diesel vehicles:...
Turn the vehicle key – Vehicles with ignition lock: WARNING in the ignition lock anticlockwise or clockwise Cold start sprays may ex- plore or cause a and release it fig. 131 → sudden increase in engine speed. – Vehicles with push-button ignition and starter: ●...
For this reason, the vehicle can only be started pressing the start button, an emergency with a correctly coded Volkswagen Genuine key. shutdown must be carried out. These coded keys are available from a...
malfunctioning of the electronic Switching on the Start-Stop system immobiliser This function is automatically activated when If an unauthorised vehicle key is used or there is the ignition is switched on. Information about the a fault in the system, a message appears in the current status is shown in the instrument cluster instrument cluster display.
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– The battery temperature is neither too low Each time the key is pressed, the system status nor too high. is shown on the instrument panel display. – The vehicle is not on a steep slope. When the Start-Stop system has switched off the engine, it starts up again immediately if the –...
In some cases it may be necessary to The brakes may overheat and possibly fail. Use switch the engine back to manual the brakes only when it is necessary to slow operation. down or stop Please note the message that appears on the screen of the instruction box.
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All upshifts and downshifts are performed WARNING automatically. Shift timing is a function of If the selector lever is placed in the wrong engine load, individual driving style and driving position, loss of control of the vehicle could speed. result in an accident and serious injury. : Sports programme ●...
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Using the Tiptronic with the selector lever Shifting gears with Tiptronic – Starting from the D/S position, move the selector lever to the right to the Tiptronic se- lection track. Please note at the beginning of this chapter on page 176. –...
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– Reduce speed. When the accelerator pedal is fully depressed, the automatic transmission downshifts to a lower – Starting from the D/S position, move the gear, depending on the speed and engine speed. selector lever to the right to the Tiptronic →...
vo with the green indicator light . To set the Problems and solutions selector lever lock, proceed as follows: Please note at the beginning of this Depress the brake pedal and release it again. chapter on page 176. OR: move the selector lever to position P or N and then select a gear ratio.
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The hill start assistant is switched off Power steering immediately: On vehicles with power steering, the power – If any of the conditions listed on p. 180 are steering is automatically adjusted according to → no longer met, the hill start assistant switches the speed at which the vehicle is being driven on automatically if the following conditions and the direction of the wheels.
Air suspension ● Never remove the key from the ignition lock when the vehicle is in motion. The steering column lock could become Introduction to the topic jammed and it would not be possible to control the vehicle. The air suspension allows the height of the NOTICE vehicle to be adjusted to different levels, thus If the vehicle is to be towed, leave the ignition...
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Off-road" level: Automatic and speed- NOTICE dependent adjustment. Standard setting for If you are using a trailer with a tandem axle off-road driving. and the vehicle is equipped with air suspension, Special terrain" level: Fixed level and at the select a level that ensures an even load on the same time the highest level for special trailer axles.
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Level "Cross-country Level "Special Terrain". – The maximum speed of the level is 70 km/h – Level for negotiating obstacles, wading and (44 mph). If this speed is exceeded, the rescuing vehicles that have been trapped Normal level is automatically set. with their undercarriages on the ground.
Padlock symbol Underneath the level indication is shown the padlock symbol as soon as it is connected speed limitation at the cross-country level . Deactivate speed limiting Speed limitation at cross-country – Lift your foot off the accelerator or drive level below 65 km/h (40 mph).
Sport Sport setting for e.g. a sporty driving Lowering the rear of the vehicle style. (charging mode) Normal Standard setting: Intermediate setting, e.g. suitable for everyday use. Please note at the beginning of this Comfort Setting for maximum comfort, e.g. chapter on page 182.
is switched on Switching the charging mode on and off There is a partial failure in the level control. – Open the tailgate. – Have the system checked by a specialist – Press the key until the rear of the workshop.
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When switching from OFFROAD mode to ON- ROAD mode, the ESC is switched on again if it had been switched off. The ASR, however, remains switched off. Switching on the ASR: press the briefly. Descent assistant The downhill assistant maintains the speed at which the vehicle was travelling at the start of its control intervention, whether in forward or reverse...
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● The hill descent assistant is only an unstable driving behaviour due to influence auxiliary system that in some situations on ESC, ASR, EDS and ABS systems. may not be able to brake the vehicle ● When you finish off-road driving and return sufficiently when going downhill.
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– With the LOW reduction stage engaged, the Switch off the LOW reduction stage maximum speed is approx. 70 km/h (44 mph). – Reduce speed until the vehicle comes to a stop. – In order to improve traction, EDS partially –...
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WARNING grass or fallen branches. Driving over these terrain features can lead to accidents, serious Off-road driving can be dangerous and can injury and vehicle breakdown. lead to accidents, serious injuries, damage to ● Before embarking on a foray into an the vehicle and breakdown of the vehicle far unfamiliar stretch, explore the route from help.
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to leave, without making any sudden ● Never use Front Assist off-road. movements, through the doors on the side facing the top p. 201. → WARNING WARNING If the fuel level is too low, the vehicle could The cruise control has been developed solely stall and serious accidents and injuries could for driving on solid roads.
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Check that the tyres fitted are suitable for the Before driving off-road for the first time, section of road to be driven. Volkswagen recommends a training course, Recommendation for difficult terrain: especially if you have little or no experience of Always equip the vehicle with special off- off-road driving.
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During good training, you learn how to handle – Drive slowly on difficult sections of road. On the vehicle in different off-road driving slippery surfaces, engage a high gear and situations and how to drive safely in difficult ensure that the vehicle is always in motion. terrain.
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Checklist (continued) – For smooth off-road driving on flat terrain, use position D on the selector lever. A 4 cm thick, approx. 1 m long wooden board or – When driving on soft or slippery surfaces, an aluminium support of similar length to moderate your speed and select the highest help pull the vehicle out if it is stuck in the possible speed in the Tiptronic.
Differential lock Please note on page 190. Fig. 147 On the instrument panel display: display of the different modes. LOW gear stage (off-road gear ratio) Centre differential lock Rear axle differential lock With the centre differential lock and rear axle differential lock engaged, traction is improved for off-road driving both uphill and on rough terrain.
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centre differential lock This can also be noticed by some noises. As the disengaged in a bend, a slight tyres "stick" to the surface, their wear increases considerably, especially on firm ground. pull. This is caused by increased stress on the transmission.
These guidelines can help prevent water from Crossing water entering the engine and damaging it. In addition, an air bubble can form in front of the Please note on page 190. engine to provide it with the necessary oxygen. Driving through flooded road sections can cause If you enter or drive through water at high damage to the vehicle page 193.
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● Soft surfaces, underwater obstacles and Driving in sandy and muddy terrain gullies can lead to accidents and vehicle failure in the water. This could lead to critical situations. Please note on page 190. NOTICE In this type of terrain, always maintain a Water can severely damage important vehicle constant speed and do not change gears components...
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If a slope cannot be climbed any further ● Never choose an unsafe route and never take any risk that could endanger you and – Never turn around when climbing a slope. your companions. If you doubt the safety – If the engine stalls, apply the brake and of the route, it is preferable to turn around restart the engine.
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This could result in an uncontrolled skid, ● If the engine cannot be started, press the rollover or spin. This could result in serious or brake pedal with steady force and allow the fatal injury to all occupants. vehicle to back up on its own steps. Maintain a slow and steady speed.
WARNING Never drive through ditches when the angle of ● When driving on a slope with the vehicle on attack/departure and pitch are too large for the an incline, the vehicle may lose grip, move vehicle and the ditch is too deep. The vehicle sideways, overturn and roll downhill.
Remove dirt from the radiator grille a n d underbody – Repeat this operation until the momentum is p. 370. sufficient to unclog the vehicle. → Check the engine compartment for dirt that could – After unclogging the vehicle, switch on the impair the function of the engine p.
Driver assistance systems WARNING If it is not possible to drive with a sufficient Speed governor (GRA) safety distance and at a constant speed, the use of the GRA can lead to accidents and serious injuries. Introduction to the topic ●...
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There is a fault in the system fig. 152 If the GRA or the cruise control was → Switch off the GRA. Contact a specialised switched on when the ignition was switched workshop. When the ignition is switched on again, the GRA The GRA is switched on and active, the or adaptive cruise control (ACC) will switch on saved speed is kept constant.
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Please note at the beginning of this chapter on page 204. have the system checked by a specialist workshop. Volkswagen recommends that you The regulation is automatically interrupted. have the system checked by a specialist workshop. There may be several causes: Please contact a Volkswagen dealer.
Page 217
Adaptive Cruise Control (ACC) WARNING with Front Assist The intelligent technology incorporated in ACC cannot overcome the limits imposed by the laws of physics and only works within the Introduction to the topic limits of the system. The increased comfort provided by ACC must never lead to any risk to safety.
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(large). this Do not use them and have them checked by a specialist workshop. Volkswagen recommends Please visit a Volkswagen dealer for this. Indications on the display fig. 154 fig. 155:...
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● Special knowledge and tools are required to repair radar sensors. Volkswagen recommends that this be done by a Volkswagen dealer. ● Remove snow with a brush and ice, preferably with a non-dissolving anti-icing spray.
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Operating adaptive cruise control (ACC) Note at the beginning of this chapter on page 207. Fig. 158 On the left-hand side of the steering column: ACC distance adjustment. Fig. 157 On the left-hand side of the steering column: ACC control lever. Function Position and operation of the control fig.
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Function Position and operation of the control fig. 157 Effect → Press the lever briefly to the position to reduce the saved speed in 10 km/h steps. (5 mph) and save it. Reduce the saved Then, by pressing the key within 2 speed (during ACC seconds, the saved speed can be...
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– The vehicle shall not move backwards. as soon as the vehicle in front moves. The ACC ready for driving display can be reactivated or – No vehicle shall be stationary in front when extended by pulling the lever to the position .
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lerator. The ACC will then continue with the regulation. If an obstacle is detected automatically when the vehicle is set in motion, the instrument cluster display prompts the driver to inter- p. 207 and the vehicle vention → slows down. In some situations this may occur unexpectedly, e.g.
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ACC (adaptive cruise control) Time interval at 100 Distance level – Select list. in the km/h (62 mph) – Press the function button Distance the desired distance. and select Large Approx. 2.5 seconds Distance level se- Last Lastly Driving programme setting in the infotainment system: addition, vehicle's...
Page 225
The last distance selected and the last settings made are memorised. automatically and are assigned to the vehicle key used After approx. 5 seconds, an indicator symbol Front Assist surveillance system appears in the instrument cluster display. fig. 160. → Note at the beginning of this chapter on page 207.
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The distance control is activated. event of a collision, the system can increase the braking force and thus help to avoid the Volkswagen recommends always having the collision. Brake assistance only takes place as early warning function activated. long as the brake pedal is depressed firmly and not released.
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WARNING ● Special knowledge and tools are required to Failure to switch off Front Assist in the repair radar sensors. Volkswagen situations described can lead to accidents and recommends that this be done by a serious injuries. Volkswagen dealer.
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Indication on the display – When the radar sensor is faulty. The automatic deceleration by the city – If the radar sensor is hit violently, e.g. in a emergency braking function is shown on the rear-end collision → instrument panel display by the pre-warning –...
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● Special knowledge and tools are required to – No function to prevent overtaking on the repair radar sensors. Volkswagen right (country dependent): on two-lane roads recommends that this be done by a when other vehicles are slower in the Volkswagen dealer.
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Special walking situations Note at the beginning of this chapter on page 207. Fig. 162 Vehicle in a curve. Motorcyclist riding ahead outside the radius of action of the radar sensors. Fig. 163 Vehicle changing lanes. Vehicle turning and another stopped vehicle. ACC and Front Assist have certain limitations of Tunnel driving their own and are subject to the limits imposed...
Page 231
ACC and the Visit a specialist workshop, Volkswagen re- commends that you visit a Volkswagen dealership. Indications for the driver on the instrument panel display...
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Message Meaning If the electronic parking brake is engaged, if it is engaged ACC: Remove parking brake. or is switched off at that time, ACC is deactivated. To activate it, disengage the electronic parking brake. ACC not available at this time. OFFROAD mode is engaged and the descent assistant is activated.
● Keep your hands on the steering wheel at Warning and control lamps all times so that you are ready to intervene at any time. The driver is always responsible for keeping the vehicle in its lane. Note at the beginning of this chapter ●...
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If the indicator is switched on, no warning is – When the distance to the nearest line of deli- given, as the Lane Departure Warning Assistant mitation is too great. interprets that you want to change lanes – When the acceleration anti-skid control is voluntarily.
Page 235
Setting the warning time Lines of With the setting of the warning time, the width of delimita- the virtual lane is determined. The later the Explanati warning moment is selected, the earlier the No de- line is detected. limitation of the roadway. Cannot be virtual lane is set and the later the virtual lane is No colour set.
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Lane Departure Assist (Side ● Never use the lane change assistant on roads that do not have a firm surface. The Assist) with Parking Exit lane change assistant with parking Assist (Exit Assist) assistance is intended for use on roads with a firm surface.
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Control witnesses Note at the beginning of this chapter on page 225. The system or the sensor is faulty. Switch the ignition off and on again. If the indicator light remains illuminated after switching on the ignition, have the system checked by a specialist workshop.
Page 238
Optical indicator in the rear viewfinder Shutdown No vehicle detected in the vehicle's critical environment by the lane change assistant. Lights up briefly once. The assistant is connected and ready for operation. The assistant detects a possible critical situation (information level). Flashes several times with in- The indicator is on and the assistant detects a possible critical tensity (warning level).
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Switching on and off Adjusting the luminous intensity of the The lane change assistant can be switched on optical signals of the indicators and off in the Volkswagen Information System: – Press the infotainment button. Select the Assistants menu. – Press the function button .
Parking and manoeuvring During the setting, the lane change assistant is not active. Driving with a trailer Parking The lane change assistant is automatically switched off and cannot be switched on if the Parking the vehicle factory-fitted towing device is electrically Park the vehicle on a suitable surface →...
Page 242
● Never leave children or anyone who may WARNING require assistance unattended inside the If the vehicle is left improperly, it could roll vehicle. They could release the electronic away. This could lead to accidents and parking brake, operate the selector lever serious injuries.
Warning and control lamps Electronic parking brake Do not continue driving! The brake fluid Warning and control lamps level is too low or there is a fault in the brake system. Check the brake fluid level or, if necessary, seek the assistance of qualified personnel page 164.
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Disconnect If the electronic parking brake is activated by pressing the button , its function is not – Switch on the ignition. automatically transferred to the service brake. – At the same time, press the brake pedal firmly or, if the engine is running, press the Automatic engagement of the electronic accelerator pedal lightly.
If the 12-volt battery is discharged, it is not The green indicator light on the instrument possible to disconnect the parking brake. panel also goes out in this case. In this case, the green indicator light on the instrument electronic ignition. Use the help from start →...
Page 246
The Auto Hold function is automatically When operating parking systems, always deactivated if the following conditions are observe and follow the generally applicable met: safety measures. – If any of the conditions listed on p. 233 are WARNING no longer met, Conditions for holding the vehicle stationary with the Au- to Hold The intelligent technology that parking function:.
Volkswagen moulded spears, bars, fences, thin posts or recommends that you visit a Volkswagen dealer for trees, or an open or opening tailgate, which this. could damage the vehicle.
Page 248
Operating the parking aid Please note at the beginning of this chapter on page 235. Fig. 170 On the upper part of the console: variants of the button for switching the parking aid on and off. Switching the parking aid on and off Function How to run with the ignition switched on The parking aid can be...
Page 249
Special features of the parking aid When the selector lever is in position P or the electric parking brake is engaged, no acoustic – In some cases, the parking aid detects water signal sounds. and ice that may be present or fall on the sensors as if they were an obstacle.
On-screen display and acoustic signals Optical Parking System (OPS) When the vehicle approaches an obstacle in the sensor zone, an acoustic signal sounds. When the distance to the obstacle is sufficient, Please note at the beginning of this chapter an intermittent signal sounds. The shorter the on page 235.
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Rear View Assistant When driving with a trailer For vehicles with a factory-fitted towing device and an electrically connected trailer, a Introduction to the topic corresponding graphic will be shown on the infotainment system display . The values for the distance of the tra- sera part of the vehicle will not be shown.
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The driver must be familiar with the system. WARNING The vehicle must not be damaged in any way. image from cameras cannot Have the system checked by a specialist accurately estimate the distance to obstacles workshop if the position or mounting angle (people, vehicles, etc.) and their use could of the camera has changed, e.g.
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Operating the reversing assistant Note , on page 234, and , at the beginning of this chapter, on page 240. Fig. 174 Display on the infotainment system screen: Reversing assistant, mode 2 co nnected. Fig. 173 Display on the infotainment system screen: reversing assistant, mode 1 co nnected.
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Function How to run with the ignition switched on Re-display the image of Shift the selector lever into position or engage reverse gear. the reversing assistant: Press the function button . Vehicles with OPS: Yellow lines mark the late delimitations, Battery parking (mode 1) depending on the turn of the steering wheel.
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In-line parking (mode 2) Note , on page 234, and , at the beginning of this chapter, on page 240. Fig. 176 Display on the infotainment system screen: Reversing assistant, mode 2. In mode 2, a three- Legend to fig. 176: Roadway page online help on the device can be accessed Rear boundary of the parking space, e.g.
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Parking with the reverse parking assistant (mode 11. Stop the vehicle at the latest when the red 2) (continued) horizontal line has reached the rear boundary, e.g. the parked vehicle. . 8. Please note the following message: Test the 12. If necessary, correct the position. trajectory! 9.
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In some cases, dirt and ice on the sensors may be detected as an obstacle. WARNING image from cameras cannot accurately estimate the distance to obstacles (people, vehicles, etc.) and their use could lead to accidents and serious injuries. ● Camera lenses enlarge and distort the field of view, and objects on the screen appear Fig.
Page 258
In order to familiarise yourself with the trailer. system and its functions, Volkswagen recommends practising the operation of the NOTICE surround- vision system at a place where you can ●...
Page 259
Activate the mode menu. Function button: Function Activate the settings menu. : By pressing the function - Brightness buttons or by moving the slider you can adjust the Settings on the infotainment brightness level. system screen : By pressing the function buttons - Contrast can be Pressing the function button...
Front camera views (front view) View Front camera display Cross traffic Left side of the screen: left side of the perpendicular street. at the front Centre area of the screen: area directly in front of the vehicle. Right- hand area of the screen: right-hand side of the perpendicular road. Battery parking The area in front of the vehicle is displayed.
– The vehicle is damaged in the area of the Electronic Stabilisation Programme (ESC) hulls, e.g. as a result of a parking impact. The electronic stabilisation programme helps to reduce the risk of skidding and to improve – The field of vision of the cameras is blocked stability in certain driving situations by braking by an accessory, e.g.
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before the electronic stabilisation programme To prevent the disc brake from overheating, the can intervene in any way, the electronic EDS is automatically switched off if the brake is stabilisation programme shall not be able to subjected to extreme stress. The EDS switches offer any assistance.
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The electronic stabilisation programme only WARNING works when the engine is running and includes The effectiveness of ESC can be significantly the anti-lock braking system, the electronic reduced if other components or systems differential lock and the anti-skid control during affecting the driving dynamics have not been acceleration.
Practical equipment (9-12 mph). If the control light remains on, contact a specialist workshop . If it flashes: ESC and ASR are regulating. Storage compartments Take your foot off the accelerator. Adapt your driving style to the road conditions. Introduction to the topic The anti-skid regulation (ASR) is switched p.
There is a storage compartment under the front ● Before adjusting a seat, always make sure seats fig. 182. → that there is no burner in the area of the moving parts of the seat. A first-aid kit can be stored in this compartment. ●...
DVD player (RNS 850) Glove compartment A DVD player with media library (HDD) and slots for SD card and SIM card are located in Note at the beginning of this chapter the compartment with hinged lid . To open on page 252. this compartment, pull the locking catch backwards.
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Storage compartment in the front centre armrest Note at the beginning of this chapter on page 252. Fig. 186 On the front centre armrest: opening of the storage compartment. Parts of the double armrest (depending on the WARNING vehicle) can be raised separately to gain access The centre armrest must not be used as a to the storage compartment.
● Always hang garments on hangers in such NOTICE a way that they do not reduce the driver's When on the move, do not leave open containers in visibility. the drink holders. If the drink spills (e.g. as a ● Hang only light clothing on the vehicle's coat result of braking), damage may occur.
Front ashtray Rear ashtray Please note at the beginning of this chapter Please note at the beginning of this chapter on page 256. on page 256. Fig. 190 At the rear door: ashtray. Fig. 188 At the front of the centre console: Open the ashtray.
● Only use electrical devices that comply with WARNING the applicable EMC directives. Improper use of the cigarette lighter can cause ● To prevent voltage fluctuations from causing fire, burns and other serious injuries. damage, switch off electrical devices before ●...
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Opening: Hold the cover by the lower recess, lift it upwards fig. 192, fig. 193 and hold it → → open. Closing: The lid closes when it is forcibly released. of a dock. Fig. 193 On the slide under the front centre armrest: opening of the 12-volt socket.
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115-volt and 100-volt devices and vice device to be used must first be disconnected versa. For more information on retrofit kits, from the socket. please contact a specialist workshop. Volkswagen recommends that you visit a Volkswagen ealership for this.
The corresponding DVD players and holders for Note at the beginning of this chapter on tablet computers are Volkswagen accessories and are available from Volkswagen dealers. page 261. WARNING Any driver distraction can lead to an accident and injury.
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Car-Net portal on the Internet. buildings, garages, sub-subterranean passes, mountains and valleys. On the Volkswagen website you will find ● In areas with sufficient mobile phone and information on the Car-Net services, existing GPS coverage where the mobile phone...
Failure to do so NOTICE may violate certain occupants' rights. Volkswagen accepts no liability for damage to the vehicle caused by the use of poor quality, GPS tracking: distinctive faulty or faulty apps, insufficient programming...
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Car-Net services are fulfilled, factors beyond the control services. of Volkswagen AG may interfere with or prevent the performance of the Car-Net services. These If you sell the vehicle or lend it for a long period...
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It may be necessary (apps): to re-register or re-activate the services. – The Volkswagen Car-Net app that can run Car-Net services in the vehicle and provide Registration required, user account information.
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– Always place luggage and heavy objects with all mobile phone operating systems. in the luggage compartment → The applications offered by Volkswagen can be – Place heavy objects in the luggage changed, cancelled, deactivated, reactivated and compartment as far forward as possible.
● Place objects to be transported in the ● When heavy objects are transported, the carrier in such a way that they cannot vehicle's driving properties change due to reach the areas where the airbags deploy the displacement of the centre of gravity. during the journey.
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- Press the unlocking button fig. 200 → downwards, in the direction of the arrow, and com- push the cover in the direction of the arrow. in the direction of the arrow. – Pull the housing cover upwards. Fitting the luggage compartment cover –...
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Boot floor Boot floor - Functions Fig. 201 In the luggage compartment: Open the luggage compartment floor. Closing the luggage compartment floor Opening the luggage compartment floor – Unhook the fastening strap fig. 201 from → – If necessary, open the luggage the upper edge of the luggage compartment cover.
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Separation netting Reversible load floor Unfold and fold the separation netting Fig. 202 In the luggage compartment: Raise the removable load floor. Removing the reversible load floor – If necessary, open the luggage compartment Fig. 203 Deploy the separation net. cover.
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Folding the separation net – Hook the partition net into the right-hand roof mounting by compressing the cross rod fig. → – Press the unlocking button fig. 204 → and fold the cross rod in the direction of the arrow while keeping the button pressed. –...
Fixing tapes, fastening tapes and straps are available in specialised shops. Mooring rings and suitable load securing systems. Volkswagen recommends that this be done by a Volkswagen ealer Sliding lashing eyes Fig. 206 In the luggage compartment: Deployable lashing eye.
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– Store the net bag securely in the luggage straps and load securing systems. Volkswagen compartment. recommends Please visit a Volkswagen dealership for this. WARNING To attach the elastic net bag to the luggage compartment lashing eyes, it must be stretched.
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Fastening strap ● Always hold the bag hooks securely so that they do not come loose uncontrollably from – Place the retaining strap holder in the recess the lashing eyes when hooking and of the guide system. unhooking them. – Press the bracket down fig.
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Opening the hatch for long loads WARNING – If necessary, lower the central head restraint. Never use the hook to tie down equipment or p. 121. → objects. In the event of braking or an accident, – Press the unlocking lever fig.
The attachment of a roof rack of any type to workshop. Volkswagen recommends that you vehicles which are not approved for the use of visit a Volkswagen dealer for this. roof racks can cause considerable damage to the vehicle. Only use roof racks that have been approved by Volkswagen for this vehicle.
● Always mount the cross members and the WARNING supporting structure correctly. Always Exceeding the maximum permissible roof load observe the enclosed installation may result in an accident and considerable instructions of the manufacturer. damage to the vehicle. ● Fasten the cross bars only at the points ●...
If the trailer is equipped with its own braking If the towing device has been retrofitted by a system, observe the relevant regulations. workshop other than Volkswagen, the start- stop system must always be switched off Trailer rear lights manually when towing a trailer. Failure to do so...
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The ball hitch of the towing device is located on WARNING the bumper. The electrically releasable ball hitch If the towing device is incorrectly or improperly is mechanically removed for use and cannot be mounted, the towing device could come loose dismantled.
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Meaning of the key control lamp Instructions for driving with a – If the indicator light in the button fig. 214 → trailer remains lit when the tailgate is open, the ball hitch is correctly engaged both when it is Please note , at the beginning of this removed and when it is retracted.
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WARNING consult a specialist workshop. Contact between the pins of the trailer socket Volkswagen recommends that you visit a can lead to short circuits, overloading of the Volkswagen dealer for this. electrical system or failure of the lighting...
280 kg. ● Never exceed the indicated values. ● The actual weight on the front and rear In the interests of safe driving, Volkswagen axles shall never exceed the maximum recommends that the maximum permissible permissible mass per axle. The front and...
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WARNING Driving with a trailer If a trailer is improperly towed, control of the Please note , , at the beginning of this vehicle could be lost and serious injury could chapter, on page 278. result. ● Driving with a trailer and transporting Particularities driving with...
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WARNING system will need to be adapted or heat shields The increased safety provided by the fitted. Volkswa- gen recommends a Volkswagen stabilisation of the towing vehicle/trailer dealership for this purpose. combination shall not lead to any risk to safety.
Fuel and exhaust gas Problems and solutions cleaning Please note , at the beginning of this chapter on page 278. Safety warnings regarding The ball coupling of the towing device is not locked or is unlocked, but is not engaged. fuel handling Do not use the towing device.
Fuel and refuelling ● Only use additives approved by Volkswagen and in the dosage approved in each case. Introduction to the topic ● If in an emergency you have to refuel with petrol with an octane rating that is too low,...
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● Do not use biodiesel, petrol, fuel oil or other unsuitable fuels. ● Only use additives approved by Protection against misfuelling Volkswagen and in the dosage approved in each case. When temperatures are wintry, the diesel Please note , on page 286.
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→ Fig. 217. This protection ensures that ● Park the vehicle so that no components of refuelling is only possible with diesel fuel the exhaust system come into contact with dispenser nozzles. readily flammable materials that may be under the vehicle, such as dry grass. If the protection does not give way, turn the ●...
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Close the tank filler neck Legend to fig. 218 fig. 219: – Screw in the filler neck cap until it clicks into Boot floor place. Plastic organiser – Fit the tank cap and the plastic organiser. Plug – Lower the luggage compartment floor. Tank filler neck cap Operations before continuing the march Refill bottle...
– Use only unleaded petrol In order to contribute to the regeneration of the p. 287. → particulate filter, Volkswagen recommends – Never fill the fuel tank completely. avoiding continuous short journeys. – Do not overfill engine oil During regeneration, noises may occur, a slight p.
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Reduce speed, drive immediately to the If diesel fuel of the aforementioned standard is nearest specialist workshop and have the not available, ask your Volkswagen dealer about engine checked. the diesel fuels that are suitable for your vehicle. Irregular engine operation and anomalies...
Various situations ● Before refuelling, check whether the fuel standard on the fuel pump complies with the On-board tools vehicle's requirements. . ● Refuel only with fuel of the standard mentioned to avoid damage to the fuel system and engine Introduction to the topic failure When marking the vehicle in the event of a...
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Chocks shall be placed directly in front of and behind the wheel and shall only be used on firm Wheel bolt adapter Volkswagen recommends ground. that the wheel bolt adapter is always carried in the vehicle together with the on-board WARNING tools.
– The engine bonnet must be closed safety should always be carried in the vehicle. p. 313. → Spare bulbs are available from Volkswagen – Switch on the ignition. dealers. In some countries, it is compulsory to – Press the infotainment button.
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If the rubber or plastic caps are not correctly Please seek the assistance of a specialist. fitted to the headlamp housing after a lamp has Volkswagen recommends a Volkswagen dealer been replaced, this may cause damage to the for this.
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Checklist (continued) Changing the headlamp bulbs 11. As a general rule, do not touch the lamp Please note at the beginning of this bulb with your fingers. Fingerprints chapter on page 296. evaporate with the heat of the burning lamp, are deposited on the reflec- tor and reduce luminous intensity...
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Always carry out the following operations in the Replace the lamps on the front order given: (continued) bumper 7. The assembly is carried out in the reverse direction of the operations described Please note , at the beginning of this above.
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Always carry out the following operations in the NOTICE order given: (continued) ● Make sure that the electrical connector is 8. Connect the plug fig. 224 to the socket → correctly positioned in the headlamp housing. . The connector must engage audibly. This will prevent damage to the electrical 9.
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Always carry out the following operations in the the bodywork. Make sure that the optical unit order given: (continued) is securely fixed in the housings. 13. Hold the rear optical unit in the mounting 6. Carefully pull rear light cluster position with one hand and screw in the backwards out of the housings.
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Fig. 228 On the tailgate: Remove the bulb holder for rear light clusters without LED technology and for rear light clusters with LED technology. Perform the following operations only in the order given: fig. 228 Please note the checklist and carry out the operations described in it. p.
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Number plate lights with LED technology The LEDs cannot be replaced by the user. Please seek the assistance of qualified personnel. Volkswagen recommends a Volkswagen dealer for this purpose. Problems and solutions Please note at the beginning of this Fig.
Dirt and moisture in the fuse detailed information on fuse assignment can be boxes can cause damage to the electrical obtained from Volkswagen dealers. system. As a rule, one fuse can be assigned to several There are more fuses in the vehicle than consumers.
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Replace blown fuses Note at the beginning of this chapter on page 303. Fig. 232 On the right-hand side of the instrument panel: Remove the fuse box cover. Open the fuse box on the instrument panel. - Fit a flat object, e.g. the screwdriver from the Fig.
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If you suspect that the 12-volt battery is Colour Amperage damaged or defective, take it to a specialist Green workshop immediately after receiving the jump- Light green starting aid and have it checked. For the starting aid, suitable starting cables are Previous steps required, e.g.
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glowing cigarettes. Never use a mobile phone Sockets for starting aid (positive when connecting and disconnecting the pole and ground terminal) jumper cables. ● Charge the 12-volt battery only in well- Note at the beginning of this chapter ventilated areas, as a highly explosive on page 305.
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3. Connect one end of the black jumper wire Legend to fig. 236: to a suitable ground terminal , to the Vehicle with discharged 12-volt battery, engine block or to a solid piece of metal which receives the starting aid. bolted securely to the engine block of the Vehicle with the 12-volt battery supplying vehicle with the 12-volt battery supplying...
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Variant : Connect the jumper cables only to WARNING sockets for the starting aid (continued) If the starting aid is used improperly, the 12- volt battery may explode and cause serious 3. Connect one end of the black jumper injury. To reduce the risk of battery explosion, cable to the socket for the starting aid observe the following: (ground) (-) of the vehicle with the 12-...
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Towing and towing WARNING During the towing of a vehicle, the driving behaviour and braking ability change Introduction to the topic considerably. To reduce the risk of an accident or serious injury, please note the following: ● As the driver of the towed vehicle: Towed starting means starting the engine of one vehicle while another vehicle is pulling it.
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If the vehicle is factory-fitted with a towing – More than 50 km must be covered. device, towing with a tow bar is only permitted if – Smooth wheel rotation or steering operation the tow bar has been specially designed for after an accident cannot be guaranteed.
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– Screw the towing eye into the housing by Mounting the rear towing eye turning it counterclockwise as far as possible fig. 238 . Use a suitable object with → → which you can screw the towing eye fully Note at the beginning of this chapter and firmly into its housing.
NOTICE The towing eye must always be on the towing eye. The thread must be fully and securely screwed into the housing. Otherwise it may come out of the housing during towing start-up or towing. Driving tips for towing Fig. 240 On the right-hand side of the front bumper: Screw in the towing eye.
Serious injuries can occur if work is . If necessary, have carried out improperly → all work carried out by a specialist workshop. Volkswagen recommends that this work be carried out by a Volkswagen dealer. WARNING Any accidental movement of the vehicle during...
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● When carrying out any kind of work, ● When replenishing operating fluids, avoid always be extremely cautious and prudent getting them on engine components or the and observe the generally applicable safety exhaust system. These fluids could cause measures. Never put yourself at risk. a fire.
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If your hair is long, it may get caught in NOTICE the rotating parts of the engine When replacing or changing operating fluids, compartment. Before working on the make sure that you use the correct fluids in engine compartment, remove any the correct filler ports.
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If the engine bonnet does not close properly, Opening and closing the engine raise it again and close it again. bonnet When the bonnet is closed properly, it is flush with the adjacent body parts. The engine bonnet is no longer highlighted on the instrument panel p.
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In the engine compartment page 313 must first case of uncertainty, Volkswagen therefore → be observed! recommends that a Volkswagen dealer should be consulted for removal. or seek professional help. Check and replace...
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Liquids and operating media operative. Volkswagen dealers are always informed in good time of any changes. All fluids and operating media, such as tyres, WARNING engine coolant or vehicle batteries, are subject to continuous development.
– Check if there is still enough liquid in the tank. in an environmentally sound – If refilling is necessary, mix clean water (not manner distilled) with a Volkswagen-recommended in the correct ratio as rinsing agent → indicated on the packaging.
The use of the right oil is important for the service that comply with the relevant function and service life of the engine. The Volkswagen standard may be used. The oils engine is supplied from the factory with a listed below are all synthetic multigrain oils.
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EN 228 (for petrol) and EN 590 (for diesel) or is equivalent. If you do not know whether the vehicle is equipped with a diesel particulate filter, please consult a specialist workshop. Volkswagen recommends that you visit a Volkswagen dealership for this. NOTICE ●...
, always have the engine oil and oil filter changed by a specialist workshop. Volks- Engine oil consumption wagen recommends a Volkswagen dealership for this purpose. Please note , on page 313, and More detailed information on service intervals see page 320 at the beginning of this chapter.
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Engine oil level is correct. 8. Add only the oil expressly approved by Engine oil level is too low. Add engine oil. Volkswagen for the engine in question, a little at a time and in small quantities (no more than 0.5 l).
Checklist (continued) Otherwise the catalytic converter and the engine could be damaged! 10. Check the oil level on the indicator on the info- tainment system display again before ● When replenishing operating fluids, make sure adding another small amount of oil. Never that you use the correct fluids in the correct overfill the engine oil filler ports.
. If necessary, have all work carried out → 325. by a specialist workshop. Volkswagen recommends that you visit a Volkswagen dealer A mixture of specially treated water and at least for this. 40 % of the coolant additive G 13 (TL-VW 774...
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G 11 (red coloured) or G 11 (blue-green Check engine coolant level and top coloured) significantly impairs corrosion up coolant protection and should therefore be avoided → WARNING Please note , on page 313, and If the engine cooling system does not have see page 325 at the beginning of this chapter, page 325.
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→ page requires a certain amount of manual skill. In possible. case of uncertainty, Volkswagen therefore recommends that you visit a Volkswagen dealer WARNING for dismantling or seek professional help. The steam or coolant from the engine can cause severe burns.
● Do not add coolant if the expansion tank is Brake fluid specifications completely empty! Air could enter the Volkswagen has developed a special brake fluid cooling system. Do not continue driving and optimised for the vehicle's brake system. To...
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Have your brake fluid changed by a brake fluid specialist. reach of children. specialised dealer. Volkswagen recommends that you visit a Volkswagen dealer for this. Always have new brake fluid filled that meets the required specifications. Check and replace...
● Never use 12-volt batteries which are workshop. damaged. They could explode. If the 12-volt Volkswagen recommends a Volkswagen battery is damaged, replace it immediately. dealership for this. ● If the 12-volt battery is damaged or has frozen, replace it immediately.
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. Volkswagen recommends that → programmes) may have been misadjusted or you visit a Volkswagen dealer for this. deleted. Check and correct these settings once the battery is sufficiently charged Replace the 12-volt battery This battery is designed for its location and is equipped with safety features.
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vehicle. If the 12-volt battery is to be Factors that cause the 12-volt battery to disconnected and re-installed, a qualified discharge specialist workshop should be consulted. – Prolonged stops without starting the engine, especially if the ignition is left switched on. After connecting the 12-volt battery and switching on the ignition, various indicator lights –...
High voltage battery NOTICE ● Never dis- clutch or clamp the 12-volt battery when the ignition is switched on or the Safety warnings regarding engine is running. Also, never use a 12-volt the high voltage network battery that does not meet the vehicle's battery specifications.
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Work on the high-voltage system may only be battery fluid. carried out by a qualified specialist workshop with appropriately qualified and trained Always keep children away from the high technicians in accordance with Volkswagen voltage battery. guidelines p. 313, In the engine →...
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Fig. 253 Under the luggage compartment floor: of qualified personnel. Volkswagen recommends location of the high-voltage battery. Please visit a Volkswagen dealership for this. Fig. 254 Under the rear seat: air inlet for the high- voltage battery. High voltage battery...
Wheels and tyres The first time you drive at high speed with new tyres, you may find that it's a bit of a challenge. Tyre control system The air pressure warning is a warning that the air pressure will be reduced to a minimum and, as a result, a warning about air pressure will Introduction to the topic occur.
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Please winter tyres, which do not have sensors or contact your Volkswagen dealer for this. These whose sensors are not compatible with the tyre additional set pressures can then be selected in...
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Tyre pressure monitoring system settings in Problems and solutions, tyre the infotainment system pressure monitoring system – After pressing the function button State of charge you can choose between Partial load and Car- ga full. Please note at the beginning of this chapter –...
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There is a malfunction in the system. ● If the tyre is not fully deflated and it is not necessary to change the tyre immediately, - Switch the ignition off and then on again. If drive at low speed to the nearest specialist the problem persists, contact a specialist workshop and have the tyre pressure workshop.
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Fig. 256 Diagram for wheel exchange. tyres for damage. The tyres and rims approved by Volkswagen are ● To reduce the risk of loss of vehicle control, perfectly matched. accident or serious injury, never loosen the...
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This also applies to tyres that look as if they can still be used on the outside and whose profile Volkswagen recommends using a new set of has not yet reached the legally prescribed valves and seals whenever sensors are replaced minimum value.
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Rims with screw-on rims or trim elements exceed the dimensions of the tyres Wheels with a rim or screwed-on trim elements approved by Volkswagen or tyres that rub consist of several parts. These parts are against other vehicle parts. connected to each other with special bolts.
Depending on the vehicle, the appearance of Tyre pressure the sticker may vary. Additional tyre sizes may be shown p. 350. → Please note at the beginning of this chapter on page 339. Incorrect tyre pressure has a negative effect on driving behaviour, increases tyre wear and even causes tyre blowouts .
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Depth of profile ● Excessive speed or overloading of the vehicle can cause overheating and sudden In most countries, the tyre will have reached damage to the tyres, which may even burst the minimum self curling depth limit when a or lose their tread, resulting in loss of profile of 1.6 mm remains, measured in the control of the vehicle.
– Always check and adjust the tyre pressure. workshop and ask for the vehicle to be checked. – Visit a specialist workshop. Volkswagen recommends that you visit a Volkswagen dealership for this. Wheels and tyres...
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Conventional spare wheel Please note at the beginning of this chapter on page 339. Fig. 260 In the luggage compartment: Remove the spare wheel and take it out. Removing the conventional spare wheel Storing the changed wheel – Unlock the vehicle and open the tailgate. –...
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of the faste ning belt in retaining eyelets and then tighten the belt. – Store the wheel spanner in the wheel housing. the on-board tools p. 293. → Wheels and tyres...
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If the spare wheel is different from those ● On some vehicles the spare wheel may be fitted to the vehicle smaller than the original wheels. This If the spare wheel is different from those fitted smaller spare wheel is recognisable by a to the vehicle, e.g.
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– Release the air from the wheel by compartment. unscrewing the valve stem. If necessary, p. 293. → contact a specialist repairer. Volkswagen – Inflate the tyre with air compressor recommends that this be done by a p. 362 until a pressure of →...
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● The inflatable spare tyre is recognisable NOTICE by a sticker bearing the inscription "80 ● For technical reasons, it is not permitted to use km/h" or "50 mph". This figure indicates the maximum permissible speed for this The snow chains must be fitted to the type of tyre.
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Tyre markings and tyre types Note at the beginning of this chapter on page 339. Fig. 262 International tyre markings. fig. 262 Inscriptions on the neu- Meaning → (example) Manufacturer's specific tyre designation Product name The tyre complies with the legal requirements of the Ministry of Environment.
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fig. 262 Inscriptions on the neu- Meaning → (example) normative values as a function of behaviour in the The tyre must be maintained in accordance with the tyre, tyre maintenance, road and weather conditions. Wet braking performance of the tyre (AA, A, B or C). This is measured under controlled conditions on certified test tracks.
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fig. 262 Inscriptions on the neu- Meaning → (example) Rim diameter in inches Reinforced tyres ("Extra Load") MAX LOAD 615 KG US data indicating the maximum load per wheel. (1235 LBS) Data on tyre carcass components: SIDEWALL 1 PLY RAYON A layer of rayon (artificial silk).
– Fit winter tyres on all four wheels. by Volkswagen for the respective vehicle type. – Use only in winter weather conditions. You can tell from the type plate whether the –...
● Adapt speed and driving style to visibility, snow chain sizes from your Volkswagen dealer. weather, road and traffic conditions. As far as possible, use chains of thin strands that ●...
● Chains that have direct contact with the rim could scratch or damage the rim. Volkswagen recommends the use of chains with integrated rim protection. For vehicles equipped with the tyre control...
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The factory-fitted jack is only designed to be Steps prior to changing a wheel used in the event of damage to one tyre on the vehicle and needs to be replaced. If both tyres on one side of the vehicle, both tyres on one Please note at the beginning of this chapter axle or all tyres are damaged, call for specialist...
● To reduce the risk of injury, always Vehicle lift mode activate the vehicle lifting mode before lifting the vehicle. Please note at the beginning of this chapter on page 356. Wheel bolts Please note at the beginning of this chapter on page 356.
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Two-piece wheel bolts WARNING Two-piece wheel bolts must be used for this If the wheel bolts are improperly tightened, vehicle. In the case of two-piece wheel bolts, they could come loose while driving and cause the ball collar is not fixed to the head. an accident, serious injury and loss of control of the vehicle.
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Machine Translated by Google Two-piece wheel bolts Two-piece wheel WARNING bolts must be used for this vehicle. In the case of two-part Improperly tightened wheel bolts could come loose wheel bolts, the ball collar is loosely attached to the head. while driving and cause an accident, serious injury and loss of vehicle control.
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Machine Translated by Google Raise the vehicle with the jack ÿ Note title, on at the beginning of this chapter page 356. Fig. 267 Support points for the jack. Fig. 268 Jack placed on the left side of the vehicle, in the rear area. Only place the jack on the reinforcements on 4.
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• Never start the engine with the vehicle raised. The vehicle could become detached from the jack due to vibrations from the engine. • Only use a jack that has been approved by Volkswagen for this vehicle. WARNING Do not even use the jacks of other Volkswagen models, as they could slip.
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Machine Translated by Google – Tighten all screws securely with the wheel change a wheel spanner in a clockwise direction ÿ . When doing so, do not proceed in a circle, ÿ Note title, on at the beginning of this chapter but in a cross, always moving to the opposite screw.
• Stop the vehicle as soon as possible and safely. Place Bottles of tire sealant can be purchased at Volkswagen the vehicle at a safe distance from road traffic to be able dealers.
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Machine Translated by Google On and off switch Puncture repair kit Air compressor components 12 volt clips or 12 volt connector ÿ Note title, on inflation tube at the beginning of this chapter page 362. Tire Sealant Bottle Spare valve core eleven shell gun 1 has a slot at the bottom end...
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Machine Translated by Google seal a tire Checklist (continued) – Unscrew the cap of the tire valve. 10. Take the puncture repair kit out of the trunk. matic. 11. Affix the puncture repair kit sticker to the – Unscrew the valve core with the screw dashboard within the driver's field of vision.
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Machine Translated by Google – Drive the vehicle about 10 meters towards – If the required pressure is still not reached, it forwards or backwards so that the sealant means that the tire is too damaged. In such a distributes well inside the tire. case it is not possible to seal the tire with the puncture repair kit.
• Request the help of specialized personnel. ÿ work carried out can be reproduced at any time. Volkswagen recommends requesting a Service receipt after each service performed that includes all the jobs registered in the system.
– What is the date of the next service. The Long-Term Mobility Guarantee will be valid WARNING until the next inspection. This information is Volkswagen is not responsible for damage to the documented in all inspections carried out. vehicle caused by improper work or insufficient availability of parts.
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Service Interval Indicator Please note the information regarding the engine oil specifications according to the VW standard ÿ p. 320. At Volkswagen, service dates are indicated by the service interval indicator in the instrument cluster display ÿ p. 35 or in the vehicle settings menu of the infotainment system ÿ...
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– Check the ball joints/tie rods. WARNING – Check the tires. Volkswagen is not responsible for damage to the vehicle – Check the brake system. caused by improper work or insufficient availability of parts. – Check the brake pads and discs.
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ÿ adversely affect the function of the vehicle's safety equipment and result in serious injury. 1) Suitable accessories can be purchased at Volkswagen dealers. Take into account the instructions for use that appear in the containers. Manual...
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Machine Translated by Google High-pressure cleaners Observe the • During the application of the products, harmful vapors may be produced. Therefore, apply them only instructions of the manufacturer of the high-pressure outdoors or in well-ventilated rooms. cleaners. Under no circumstances use rotary nozzles ÿ . •...
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Volkswagen recommends protecting wash the vehicle exposed to full sun. • In case of low the vehicle's paintwork with Volkswagen Original hard wax outside temperatures, never direct the water jet directly at at least twice a year (000 096 317).
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– Switch on the ignition. – Move the selector lever to position R. In case of ice, use Volkswagen Genuine defroster (000 096 322). – Clean the camera lens. Wiper blades: ÿ p. 295...
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• Before carrying out the work, inform yourself about the free place. necessary operations and the generally valid safety measures ÿ p. 313. • Volkswagen recommends having work done by a Chrome parts can be preserved with Original Volkswagen specialist workshop. hard wax (000 096 317).
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(000 096 314). friction. – Dirt produced by substances with fat nest, p. Oil: Use Genuine Volkswagen Trim parts and trim strips made of chrome, Interior Cleaner (000 096 301). Remove the aluminum or stainless steel: Wipe with a clean,...
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Volkswagen, meet the requirements for reliability, safety and vehicle suitability. For this reason, Volkswagen does not assume any type of • Always prevent foreign bodies and liquids from entering responsibility in the case of these products, even if in the seat belt buckle slot.
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-mark (European Union responsible for damage caused as a result of approval mark) and be approved by Volkswagen incorrect repairs and technical modifications. for the vehicle in question. These devices include e.g. e.g. speed governors or damping systems...
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• Mount only combinations of A powertrain underbody protection can reduce the risk of damage to the underbody of the vehicle and the engine rim and tire approved by Volkswagen for the type of oil pan. vehicle in question. ÿ...
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For example, the use of wheel and tire combinations that have not been approved by Mobile phone in the vehicle Volkswagen, lowering the height of the vehicle, modifying the rigidity of the suspension, including Electromagnetic radiation If springs, telescopic arms, shock absorbers, etc.
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As a complement to the clauses of the legal guarantee suspect that it is causing interference to a live healthcare applicable to new Volkswagen vehicles that appear in the implant or any other healthcare device. sales contract, a commercial guarantee of a certain time is also granted that covers paint and perforations due to ÿ...
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This applies in particular to charging the battery. If, however, such damage occurs, any Volkswagen dealer will repair it without charge for labor and material costs. 4. In addition, except for the duration of the guarantee, all...
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In addition to being used by these control units to fulfill safety. For this reason, service work should be carried out their function, this data is also used by Volkswagen to detect regularly as prescribed by the manufacturer. and correct faults, as well as to optimize the functions of the vehicle.
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ÿ p. 262 digital Maintenance Plan. Volkswagen dealers are aware of possible changes to the programming. This makes it possible to use certain applications installed on the mobile phone device, e.g.
Observe thereof. Volkswagen has no influence on the content exchanged the instructions in the instruction manual. within the framework of these services.
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ÿ See workshop documentation (only available to – inside the rear side windows; Volkswagen dealers). Only duly qualified technical personnel are authorized to carry out maintenance ÿ – on the inside of the windshield; work on the air conditioner.
Access In accordance with the European regulation on chemical substances and preparations REACH, – Adaptive Cruise Control (ACC) Volkswagen would like to inform you of the substances – Lane change assistant (Side Assist) that the vehicle could contain. electrical equipment This information can be found on the Internet based on the vehicle identification number ÿ...
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More information about the delivery and recycling than 80 km/h with a hitched trailer. This also of end-of-life vehicles is available from Volkswagen applies in those countries where faster driving is dealers.
Machine Translated by Google Technical data • Be aware of safety warnings ity and information relating to the luggage compartment and the transport of objects ÿ p. 266. ÿ Notes on technical data Unless stated otherwise, the technical data is valid for the basic model.
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Machine Translated by Google The vehicle's performance has been calculated without any • Never allow the masses per axle type of accessory that diminishes it, such as a roof rack or effective exceed the maximum authorized masses per mud flaps. axle.
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Machine Translated by Google The following data are listed on the model plate cough: approval password maximum authorized mass Maximum authorized mass of the towing vehicle and trailer combination permissible mass of the front axle rear axle maximum permissible mass Vehicle identification number The vehicle identification number can be viewed from the passenger compartment in the infotainment system.
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Machine Translated by Google Dimensions Fig. 279 Dimensions. The data in the table corresponds to the basic The indicated values may differ if different size rims German model with basic equipment and with the air and tires are fitted, depending on the vehicle suspension at the Normal level ÿ...
Machine Translated by Google WARNING cough. Otherwise, components located under the vehicle, such as bumpers, spoilers, undercarriage, engine or • In parking lots with raised curbs or fixed boundaries, drive exhaust system components, could be damaged. carefully. These protruding objects from the ground can damage the ÿ...
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Machine Translated by Google Technically permissible maximum towable mass, without braking) Maximum authorized mass of the combined towing 6310 vehicle and trailera) ÿ a) Depending on the country and equipment. 3.6 l, FSI® 6 cylinder (206 kW) Power 206kW @ 6200rpm CGRA Engine Distinctive Letters (LDM) maximum torque...
Machine Translated by Google Maximum towable mass technically ad 3500 missible, with brakes, slopes up to 12 %a) Technically permissible maximum towable mass, without braking) Maximum authorized mass of the combined towing 6370 vehicle and trailera) ÿ a) Depending on the country and equipment. diesel engines 3.0 l, TDI®...
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Machine Translated by Google maximum authorized mass 2860 1380 permissible front axle mass kg 1530 permissible rear axle mass kg Technically permissible maximum towable mass, 3500 braked, gradients up to 12 %a) Maximum towable mass technically ad missible, without braking) Maximum authorized mass of the tractor vehicle and 6390 trailer combination, vehicles without Start-Stopa...
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Machine Translated by Google maximum torque 580Nm at 1750-2500rpm CA8 4MOTION CA8 4MOTION Change Terrain Tech Maximum speed km/h Mass in running order 2185 2251 maximum authorized mass 2880 2900 1370 1390 permissible front axle mass kg 1560 1560 permissible rear axle mass kg Technically permissible maximum towable mass, 3500 3500...
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Machine Translated by Google CGEA Engine Distinctive Letters (LDM) maximum torque 440Nm at 3000-5250rpm Full torqueb) 580Nm Change Maximum speed km/h Mass in running order 2315 maximum authorized mass 2910 1400 permissible front axle mass kg 1560 permissible rear axle mass kg Technically permissible maximum towable mass, 3500 braked, gradients up to 12 %c)
Machine Translated by Google Abbreviations used Abbreviation Meaning anti-lock braking system Adaptive Cruise Control (Adaptive Cruise Control) dynamic cornering light Medium wave (amplitude modulated) apps Application Acceleration anti-slip regulation Additional audio jack (Auxiliary Input) 8-speed automatic transmission cm³ Cubic centimeter. Unit of measure to indicate displacement Carbon dioxide German Institute for Standardization (Deutsches Institut für Normung) Data Link Connector...
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Machine Translated by Google Abbreviation Meaning Technique for selective catalytic reduction of nitrogen oxide (Selective Catalytic Reduction) Subscriber Identity Module TDI® Diesel engines with direct injection and turbocharging (Turbocharged Direct or Die sel Injection) TFSI Petrol direct injection with turbocharging (Turbo Fuel Stratified Injection) information technology Abbreviations used...
Machine Translated by Google alphabetical index fifty Factory settings reset infotain system settings mind fifty see Brake assist systems 250 Infotainment system settings (CAR) menu Settings menu Assistants menu Hybrid menu Service see Adaptive Cruise Control (ACC) 207 376 Accessories Accessories and body structures Accident Infotainment system settings (SETUP) factory settings...
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Machine Translated by Google antennas deactivating the front passenger airbag 72 fastening with the in the glass seat belt 83 fastening with the Top Tether belt 83 fastening with ISOFIX 81 fastening with a locking seat belt Parking 229 with the reversing assistant (mode 1) 242 with the reversing assistant (mode 2) 243 what Park and maneuver 229...
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Machine Translated by Google auto hold operation noise Fault problems and solutions signal the vehicle service notice Electronic differential lock (EDS) adaptation in Offroad mode electrical access aid SAFE lock see Parking aid malfunction Safety system "safe" when driving with a trailer operate Horn optical parking system fifteen...
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Machine Translated by Google Change bulbs on Loading the the front bumper on the vehicle lashing eyes 272 movable lashing eyes boot lid on the rear light 272 driving with the tailgate open 166 loading groups checklist license plate 299, 300 luggage 266 loading cargo 266 general advice 266 light previous operations boot 266 roof rack 277 towing 283 hatch for long...
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Machine Translated by Google rear doors after an protection against wrong refueling refuel airbag was deployed fastening tape Compartment for on-board documentation 254 Seat belts twisted band put on put the band keep/ Stowage compartments see Stowage clean automatic reel Driving driving on flooded roads with automatic transmission with a...
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Machine Translated by Google Winter driving snow chains Fuel consumption economy driving field of view of the 33, 132, 222 camera vehicle maintenance heated Adaptive Cruise Control (ACC) malfunction window washer nozzles headlight temporarily deactivate displays on the washers winter tires tire pressure profile depth salt display operate the Front Assist traces glass roof monitoring system special driving...
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Machine Translated by Google Rev counter Description of e-Remote services natural leather Guide & Information keep/clean Security & Services Synthetic leather Discard preserve/clean seat belt pretensioner vehicle airbag system at the end of its useful life Reflective vest 85, 86 tire wear 197, 345 Scrapping...
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Machine Translated by Google checklist 84 take appropriate safety measures 84 warning pollen filter triangle 85 dust filter braking Lighter Electronic parking brake Switched on connect 231, 232 automatic connection see Engine and ignition 158, 232 ignition off automatic disconnection infotainment system emergency brake function automatic transfer to the service brake...
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Machine Translated by Google Warranty safety instructions high voltage battery offroad driving Indications on the instrument panel Long-Term Mobility Guarantee general painting and bodywork Indications in the infotainment system turn off the screen Diesel oil particularities see Fuel Indications on the engine hood Gasoline display 317 adaptive cruise control (ACC) 208 instrument see Fuel...
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Machine Translated by Google service position rain and light sensor Keyless Access Cleaning the vehicle unlock and lock the vehicle emergency see Vehicle care disconnection drop line Easy Open antifreeze liquid engine and ignition brake fluid Press & Drive specifications ignition and start button window washer fluid kick down...
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Machine Translated by Google fog lights functions Remote control (independent heating) 155 change the battery Ambient lighting Instrument Remote control to open the garage lighting Turn signal lighting delete programming program synchronize Leaving Home controls daytime running electric front seats mechanical front lights interior and reading lights seats rear seat maintain/clean high beam dynamic cornering...
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Machine Translated by Google Memory (infotainment system) clear see old wheels and tires fifty winter tires Service messages consult all wheel drive speed limitation Main menu (infotainment system) Snow Settings (CAR) withdraw Settings (SETUP) menus Off-road behavior rules structure in the instrument panel Frame number Vehicle identification number microfiber...
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Machine Translated by Google removing the key from the ignition lock 170 smoke 154 preheat engine indications 45 hand wash 371 OFFROAD mode 187 trip mode tire pressure folding the exterior mirrors 144 component protection 386 check comfort radio reception 385 towing 309 peripheral vision system (Area pressure View) 245 parking time extended 90 car washes 371 Press &...
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Machine Translated by Google Doors level special terrain lock key emergency lock emergency closing and opening Belt height adjuster indication on the display child lock Cruise control (GRA) indications on the screen handling driving position problems and solutions Start and start button emergency warning lamp control lamp disconnection Rotary buttons (infotainment...
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Machine Translated by Google spare parts low profile tires all weather tires new tires subject to Rear seat back fold down and raise unidirectional tread Restoring factory settings (in fotainment system) fifty old tires tire exterior mirrors identification number synchronized adjustment (TIN) malfunction automatic dimming driving serial number tire...
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Machine Translated by Google brake booster Traffic Sign Detection System 164, 249 (Sign Assist) First Aid Set see First Aid Kit connect disconnect Side Assist trailer see Lane Change Assist (Side As On-Board Diagnostic System (OBD) system) Braking system Sign Assist see Brakes see Traffic Sign Detection System (Sign Assist) Infotainment system...
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Machine Translated by Google auto hold Main menu keys see Infotainment keys electronic differential lock (EDS) engage and disengage adaptive cruise control (ACC) Offroad Physical keys (infotainment system) see Infotainment keys mode electronic stabilization program Virtual keys (infotainment system) see Function buttons 249, 251 (ESC)
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Machine Translated by Google changing gears 180 central locking 91 seat belts 57 adaptive tow tow cruise control (ACC) 208 overview 20 brake pad wear 164 offroad traction towing device 286 ball hitch 281 on driver's door 91 Hatch for long loads Transport of objects lashing eyes movable lashing eyes net bag...
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Visibility Hybrid Power Flow Visualization steering wheel adjust heated Volkswagen Car-Net see Car-Net Volume change in the infotainment system muting the volume (Mute) other signs ÿ Open -ended spanner symbol see Service notice alphabetical index...
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