LG RESU10H Prime Installation Manual
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Summary of Contents for LG RESU10H Prime

  • Page 3 Installation Manual for RESU10H Prime LG Energy Solution strongly advises users to exercise due care in following LG Energy Solution’s product installation manual. Warranty claims are invalid if damage is caused by human error in a manner inconsistent with the installation manual’s instructions.
  • Page 4: Table Of Contents

    6.1.2 Contact Information 3.1.3 Unboxing the Package 7. Appendix 3.1.4 Installation Location 7.1 Connection in RESU10H Prime parallel battery system 3.1.5 Clearance 7.1.1 Setting for communication termination resistor (About Section B) 3.1.6 Tools & Safety Gear Required 7.1.2 Power cable (When using a combiner box) 3.1.7 Appearance and Dimensions...
  • Page 5: Safety

    Only use the product with a LGES-authorized inverter. Heavy weight may cause serious back injuries For a list of compatible inverters, visit the LG ESS Battery Website by the URL below and check the ‘Home Battery’ > ‘Product Info’ menu.
  • Page 6: Warning Label

    : Electrical license for battery installation required by the country or state Battery CE / RCM / IEC 62619 / UL1973 / Pack IEC62477-1 Repair the battery by disassembly is possible only at the LG Service Center or by Emissions Class 9 Transportation UN38.3...
  • Page 7: Features

    2.3 Maintenance 1. Short Circuit Current/Duration Short Circuit Current 1.106 kA RESU10H Prime does not require maintenance during normal operation if properly installed Duration 0.97 ms per the installation manual. In the event of fault, contact the regional service center.
  • Page 8: Basic Lifting Guide

    3.1.2 Basic lifting guide 5. Pull out Battery Module B. Refer to below guide for lifting and carrying the Battery Control Unit and Battery Modules during installation. Handling position 6. Pull out Battery Module A. Installer A Installer B 7. (Optional) Pull out the parts for wall mounting.
  • Page 9: Clearance

    * Fastener separation should observe It is required to wear the following safety gears when handling the battery pack. the regional building code. * Check “RESU10H Prime Standing” on the middle side of Drill Template before drilling. 2. Place a spacer to the position marked on the Drill template.
  • Page 10 7. Remove bubble wrap from Battery Control Unit Standing bracket 1 on the wall. connectors of Battery Control Unit and the warning label of Battery Modules. Standing bracket 1 Standing bracket_1 4. Place Battery Module B on the rear Battery Module B side of Module Connect plate.
  • Page 11 10. Connect the power and sensor 14. Realign the Battery Control Unit. connectors on the right and left sides (2 each). Assemble the connectors until you hear a “Click”. After that, F r o lock the power connector by pressing F r o F r o F r o...
  • Page 12 19. Re-attach the top cover. 23. Assemble the adapter or cap according to regional regulations. * Tighten the M5xL65 Flange Bolt Then insert the power and (4ea) with a torque of 5N·m. communication cables through the holes from outside of the pack. * Arrange the internal cable as required to avoid blocking the holes for external cables.
  • Page 13 LGES recommends the use of at F r o least 8 fasteners for Wall Mounting Bracket Bottom and 2 fasteners for Wall Mounting Bracket Top. Label * Check “RESU10H Prime Wall Mounting (Optional)” on the Wall middle side of Drill Template Battery Module B Rear before drilling.
  • Page 14 9. Place the Battery Control Unit on 13. Remove one spacer by lifting one Battery Control Unit Battery Control Unit top of the spacers, and align with the side of the Battery Control Unit. After Battery Module. that, remove the other spacer in the 2 Lift (just few mm) same way.
  • Page 15 17. Plate the Wall Mounting Bracket Top 21. Assemble the adapter or cap Support in right plate as shown in according to regional regulations. Insert the RMD ethernet cable using three (3) M6 Flange Bolts through Hole #2 and connect the cable.
  • Page 16: Prepare For Installation Using Rmd

    25. Re-attach the Front Protection Cover with M5 PH bolt 6ea. Remote monitoring device (RMD) is a remote device that can install and monitor a battery pack through App. and web. 3.2.1 Prepare for installation using RMD Front Protection Cover 3.2.1.1 Installer Sign In 3.2.1.1.1 Visit https://resumonitor.lgensol.com 1.
  • Page 17 3.2.1.3 User Registration 9. Select the “Owner” option. 10. Enter your ID and Password. 3.2.1.3.1 Visit https://resumonitor.lgensol.com 11. Click the “Sign In” button. App. 3.2.1.3.2 Create an Owner account. 1. Select the “Owner” option. 2. Select “Create Account”. NOTE 3. Review the General Data Protection Depending on the device, ‘RESU Installer’...
  • Page 18 3.2.2.3 User Agreement 3.2.2.5 QR Code Scan The QR code scanning method is as follows. 1. Search the product which you will install. 2. Get the agreement of privacy policy for the customer. 3. If the customer agrees the privacy policy, have customer’s personal information. Select Prime: Fixed at 2 FLEX: Select from 2 to 4...
  • Page 19 3.2.2.6.2 Wi-Fi Connection If you are using an ethernet connection and do not wish to use Wi-Fi, simply click the “Next” button. IoT Hub Connection String: Enter the unique string provided to you in order to access the Azure IoT Hub (cloud server). Scan AP(1): Wi-Fi-network currently available for connection is displayed in 2.
  • Page 20: Cable Connections

    3.3 Cable Connections 4. Section E: Battery power port a) Connect the ground wire to Terminal 2. b) Connect the negative line of the power cable to Terminal 3. c) Connect the positive line of the power cable to Terminal 1. 3.3.3 Spring Terminal Blocks when choosing the battery power cable and cable sheath for...
  • Page 21: Commissioning

    CAUTION 2. Ready : Battery is ready for operating normally. If the battery pack or the inverter indicates FAULT or fails to operate, contact LG Energy Solution regional contact point or your distributor immediately. 3. Charge : Battery pack is charging.
  • Page 22: Troubleshooting Guidelines

    1. Check if the inverter recognizes the battery. Refer to the inverter’s troubleshooting guide for battery setup instructions. company. 2-1. Send the fault ID to LG Energy Solution regional contact point. 6. Loosen 4 bolts and remove the Top 2-3. Wait further instruction from LG Energy Solution.
  • Page 23 Standing type: 12. Disconnect the power and sensor connectors on the right and left sides 7-a. Loosen six (6) M6 bolts and disassemble (2 each). This step should undergo a deliberate visual inspection by the installer before proceeding. F r o Standing Bracket #1 from the wall.
  • Page 24: Contact Information

    If the battery pack seems to be damaged, 7.1 Connection in RESU10H Prime parallel battery system contact LG Energy Solution regional contact point or your distributor. Use the contacts below for technical assistance. These phone numbers are available only during business hours on CAUTION weekdays.
  • Page 25: Rmd Applications

    7.2 RMD Applications Inverter Inverter How to check the battery status is as follows. ENABLE 12V ENABLE 12V ENABLE 12V ENABLE 12V ENABLE GND ENABLE GND ENABLE GND ENABLE GND RS485 A+ RS485 A+ RS485 A+ RS485 A+ RS485 B- RS485 B- RS485 B- RS485 B-...
  • Page 26 Fault Name error code Support action required Return the battery to LG Over Voltage Fault2 DiagResultFault2 0x0001 Energy Solution. and check the ‘Home Battery Partner’ > ‘Technical Support’ menu. Under Voltage Fault2 DiagResultFault2 0x0002 Battery pack On and check additional errors. In case of normal operation, Charge the First, proceed with RMD Wi-Fi direct connection as shown below.
  • Page 27 Can upgrade F/W. Upgrade is performed on the following three targets. 7.2.3.1 User Agreement - RMD Visit https://resumonitor.lgensol.com and Sign in. - BMS - DC/DC 2. Click the ‘Update’ button 3. According to the target you want to update, click the 'Choose File' button. correctly, click the 'Send' button.
  • Page 28 Enter the password and click ‘Register’ to go to the home screen. The default password is set to 123456 and can be changed in the Web UI. 1. Server Use: Decide whether to use (connect) to the cloud server. Search and access the SSID of the RMD AP from a device (hereinafter referred to as a device) supporting WLAN Station functions such as a smartphone.
  • Page 29 1. Click the Scan AP button on the top right of the Web UI. 2. The number of APs available is displayed in a pop-up window. 3. Select the AP to access from the SSID combo box, enter the password and click the Connect button(Manual input is possible).
  • Page 30 Keep this manual for later use. © 2021 LG Energy Solution ESS Battery Division PARC1, 108, Yeoui-daero, Yeongdeungpo-gu, Seoul, Republic of Korea, 07335 https://www.lghomebattery.com http://www.lgensol.com...
  • Page 31 ‘Warranty’ provided by LG Energy Solution will be voided. For a list of compatible inverters, ‘Reseller’ or ‘Buyer’ can visit the Battery Website of LG Energy Solution by the URL below and check the ‘Home Battery’ > ‘Product Info’ menu.
  • Page 32: Product Warranty

    Product Warranty LG Energy Solution will replace or repair any defect in the ‘Products’ subject to the terms of this ‘Warranty’ including the exclusions set out in Articles 7, 8 and 9. The Product Warranty shall begin either (i) on the date of the installation or (ii) twelve (12) months from the date of manufacture, whichever occurs first, and such ‘Warranty’...
  • Page 33: Warranty Claim

    Warranty Claim 5.1 The ‘Buyer’ shall notify or contact, within 1 month, their ‘Reseller’ or LG Energy Solution if the purchased or installed ‘Products’ are found to be defective, damaged and/or when the quality-related problems occur by using the Contact point in Article 10.
  • Page 34: General Exclusions

    Exclusion for Failure to Connect to the Internet or Failure to Register the Product In order to provide the ‘Warranty’ for the full warranty period as set out in Article 3 and Article 4, LG Energy Solution requires the ability to perform the remote firmware updates. These remote updates may interrupt the operation of the ‘Products’...
  • Page 35: Exclusion Of Warranties

    When the defect or performance failure occurs or the scope of the defect expands due to improper repair of the ‘Products’ carried out by technicians who are not approved by LG Energy Solution and/or instructed by the ‘Buyer’ without the consent of LG Energy Solution.
  • Page 36 12. Applicable Countries This ‘Warranty’ is applicable only in the countries listed as below. LG Energy Solution is not responsible for any claims against this Warranty made in and/or based on the event occurred in any countries other than listed herein.
  • Page 37 Buyers against ‘LG Energy Solution’ or the ‘Reseller’ or other mandatory rights and remedies existing under national or European law. In the event of inconsistencies between the provisions of this Warranty and the applicable contractual and/or statutory product defect liability provisions existing under national or European Law, the latter will prevail.
  • Page 38 may promptly return the Product to the seller and be entitled to a full refund. During the 24 months following the delivery, the consumer does not have to provide proof of the existence of the alleged defect. Art. L. 217-4 of the Consumer code: “The seller shall deliver goods that comply with the contract and is liable for any compliance defects in existence at the time of delivery”.
  • Page 39 (b) seller: any public or private natural or legal person who, in the exercise of his trade, business or profession, uses the contracts referred to in paragraph 1; (c) 'additional conventional guarantee' means any undertaking by a seller or producer to the consumer, without additional charge, to reimburse the price paid or to replace, repair or service consumer goods in any other way if they do not meet the conditions set out in the guarantee statement or in the relevant advertising;...
  • Page 40 4. For the purposes of para. (3) one of the two remedies is to be regarded as excessively burdensome if it provides unreasonable costs on the seller in comparison with the other, taking into account: (a) The value the goods would have if there were no lack of conformity; (b) The extent of the lack of conformity;...
  • Page 41 4. The action to enforce defects not fraudulently concealed by the seller is time-barred, in any event, within twenty-six months from the delivery of the goods; the consumer who is sued for the execution of the contract may nevertheless always enforce the rights referred to in Article 130(2), provided that the lack of conformity is notified within two months of its discovery and before the expiry of the period referred to in the preceding paragraph.
  • Page 42 contract and protects the consumers in the event of the purchase of ‘Products’ that are defective, malfunctioning or do not respond to the use declared by the seller or to those uses for which a product is generally intended. Article 114 of the Spanish Consumer Code (General principles): “The seller is obliged to deliver to the consumer or user ‘Products’...
  • Page 43 expenses corresponding to one form of remedy must also be considerably higher than the expenses corresponding to the other form of remedy”. Article 120 of the Spanish Consumer Code (mandatory requisites for repair and replacement): a) They shall be free of charge for the consumer and user, including the necessary expenses incurred to rectify the lack of conformity of the product with the contract, especially shipping expenses and costs relating to labor and materials.
  • Page 44 accessible to the consumer or user and suitable for the communication technique employed. 3. The commercial guarantee must expressly set forth: a) the goods or services to which the commercial ‘Warranty’ relates; b) the name and address of the guarantor; c) that the commercial guarantee does not affect the legal rights of the consumer or user in the event of lack of conformity of the contracted ‘Products’;...
  • Page 45 other parties liable, depending on their involvement in causing the damages.” Article 133 of the Spanish Consumer Code (third-party intervention): “Liability as provided for in this book shall not be reduced when damages are caused jointly as a result of a defect in the goods or services and the intervention of a third party.
  • Page 46 Consumer Code – statute of limitations). Article 144 of the Spanish Consumer Code (extinction of liability): “The recognized rights of the injured party, described in this chapter, shall expire after a period of ten years counting from the date on which the specific product that caused the damage was put into circulations, unless the relevant court proceedings are initiated within this period.”.
  • Page 47 Attachment 1. Battery Technical Specifications RESU10H Prime RESU16H Prime Items (EH153064P8S1) (EH257064P8S1) Charge 410 ~ 450V Voltage Range Discharge 350 ~ 400V Usable Energy 9.6kWh 16.0kWh Max. Power / Max. Current 5kW / 14.3A 7 kW / 20A Peak Power (for 10sec)

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