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CIS -NW-PoE8 User Manual

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CIS-NW-PoE8 User Manual

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Summary of Contents for CIS CIS-NW-PoE8

  • Page 1 CIS-NW-PoE8 User Manual...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents ............................2 Welcome to Custom Integration Solutions ....................4 Overview ..............................4 Package Contents ............................4 Power ................................ 5 Device Details ..............................6 Ports ................................6 LED Indicators ............................6 Reset Buttons ............................6 Quick Setup ..............................
  • Page 3 Changing the SSID of Managed Access Points ..................24 Changing the Wi-Fi Password of Managed Access Points ..............25 Viewing the Connected Wi-Fi 6 Access Points ..................26 Viewing Connected Devices ........................26 Changing the SSID of Managed Access Points ..................27 Changing the Wi-Fi Password of Managed Access Points ..............

  • Page 4: Welcome To Custom Integration Solutions

    Welcome to Custom Integration Solutions Thank You for Choosing CIS Devices We appreciate your decision to invest in CIS solutions. Our devices are designed to simplify network deployment for both residential and business environments, requiring minimal configuration. For seamless setup and optimal performance, our dedicated support team is available to assist you with equipment installation and address any network-related inquiries you may have.

  • Page 5: Power

    PoE Output The CIS-NW-PoE8 router is designed to supply Power over Ethernet (PoE) across all Ethernet ports, offering a seamless power solution for connected devices such as access points, cameras, and touchpads. Key features include: •...

  • Page 6: Device Details

    Ethernet 1—8 — Indicates network activity on Ethernet ports 1 through 8. Reset Buttons If a reset of the CIS-NW-PoE8 router is necessary, it is strongly advised to contact CIS support beforehand. Performing a reset will erase all custom configurations, including any premium services or settings that have been implemented.

  • Page 7: Quick Setup

    Quick Setup 1. Connect the power to the DC jack on the front of the router. 2. Connect the ISP’s modem to the 2.5G port on the front of the router with an Ethernet cable. 3. Connect your remaining devices to the Ethernet ports. 4.

  • Page 8: Accessing The Web Interface

    Accessing the Web Interface 1. Connect the ISP’s modem to the first Ethernet port. Connect your laptop to any remaining port on the front of the CIS router (excluding the console port). Ensure your computer is set to DHCP mode.

  • Page 9: The Status Page

    The identity is used to identify your device on the network. It is essential to set the router to the name of the client using the format below, as CIS will use it to identify the router when connecting for updates and troubleshooting.

  • Page 10: Show / Hide Passwords

    Undo / Redo Undo and Redo buttons are located on the top. You may use them to quickly undo/redo any changes made to configuration. Show / Hide Passwords Selecting the Hide Passwords button in the Menu on top right corner will toggle the displaying of passwords related to Wi-Fi, Hotspot, and more.

  • Page 11: Setting The Time Zone

    Setting the Time Zone You can find the Clock settings under the System tab in the left toolbar. Select your time zone from the drop-down menu.

  • Page 12: Ip Addressing

    To view the IP addresses assigned to the router, choose the Addresses tab in the IP section in the left toolbar. You can see the WAN address on ether-01-gateway-WAN, the LAN address assigned to bridge- operations, and either a CIS support address or a PAR address. The DHCP Client Tab The DHCP Client tab will present you with the IP address assigned to your router from the ISP’s modem.

  • Page 13: Renewing The Wan Ip Address

    Renewing the WAN IP Address Once you’ve clicked the entry under the DHCP Client option, click the Renew button to obtain a new lease. The DHCP Server The main page displays the lease time for the DHCP server.
  • Page 14 The Leases tab displays the IP and MAC addresses of connected devices. The Networks tab displays the gateway and DNS server IP addresses that the connected devices will receive.

  • Page 15: Setting A Dhcp Reservation

    Setting a DHCP Reservation It is highly recommended that static DHCP reservations are created for important networking devices such as switches, access points, automation controllers, NVRs, printers, etc. 1. Before assigning a static IP address, select IP > Pool from the toolbar. Do not assign any addresses inside of the DHCP pool range.
  • Page 16 3. Click the Make Static button. 4. Select close, then click on the same entry in the leases table. You can now edit the IP address. 5. Once assigned you will need to renew the lease on the device, disconnect and reconnect it to the network, or reboot it for the new IP address to take effect.

  • Page 17: Changing The Dns Servers

    Changing the DNS Servers In the IP section in the left toolbar, select the DNS tab. CIS Routers now use Google DNS by default (8.8.8.8 and 8.8.4.4). To add another server, click the down arrows, and a box will appear below the arrow you...

  • Page 18: Port Forwarding

    Port forwarding allows inbound traffic to a specific port on a desired host. Be careful when using port forwarding, as each port you open may leave the host vulnerable to attack! CIS recommends using a VPN connection instead whenever possible.
  • Page 19 Enabled Check this box to activate the rule. Chain Set to dstnat Dst. Address The Dst. Address is your public IP address. It will be automatically updated. Protocol Select TCP or UDP based on which port you need to open. Dst.

  • Page 20: View And Set Interfaces

    View and Set Interfaces The Interfaces tab provides an overview of the activity on all ports. You can view the traffic sent and received, MTU settings and more.

  • Page 21: Poe Information And Settings

    When selected, the router will not supply power to connected devices. PoE-Out limitations The CIS-NW-PoE8 provides up to 420mA output on each port when supplying 48v power. Enable/Disable PoE Select the port from the Interfaces tab. Change the PoE Out option accordingly.

  • Page 22: Wireguard

    CIS. It also works well on Windows PCs and MacOS devices. Call CIS to activate your WireGuard VPN. Your router will be configured for your devices, and you will be sent the required QR codes to connect them. You can monitor connectivity status and traffic from the...

  • Page 23: Managing Access Points With The Wi-Fi 5 & Wi-Fi 6 Wireless Managers

    Wi-Fi 5 Manager Viewing the Connected Access Points On your CIS router, select the Wi-Fi Manager 5 section in the left toolbar. The active Wi-Fi 5 radios will be displayed. If you select the Wi-Fi Access points tab, you’ll be able to view the identity and version of the individual...

  • Page 24: Viewing Connected Devices

    Viewing Connected Devices Select the Registration Table tab to view the connected devices. Changing the SSID of Managed Access Points Select the SSID-Channel tab in the Wi-Fi Manager section. Click on the 2.4GHz network. Copy and paste the SSID so that the 5GHz network has the same SSID.

  • Page 25: Changing The Wi-Fi Password Of Managed Access Points

    Changing the Wi-Fi Password of Managed Access Points Select the Wi-Fi Password tab. Click on the network that you’d like to change the password for. Click on the network you’d like to set the password for, then enter the passphrase in the box below. It is highly recommended to use Default settings (WPA2 PSK) for security purposes.

  • Page 26: Viewing The Connected Wi-Fi 6 Access Points

    Wi-Fi 6 Manager Viewing the Connected Wi-Fi 6 Access Points On your CIS router, select the Wi-Fi Manager 6 section in the left toolbar. The active Wi-Fi 6 radios will be displayed. If you select the Wi-Fi Access points tab, you’ll be able to view the identity and version of the individual access points.

  • Page 27: Changing The Ssid Of Managed Access Points

    Changing the SSID of Managed Access Points Select the SSID-Channel tab in the Wi-Fi Manager section. Click on the 2.4GHz network. Copy and paste the SSID so that the 5GHz network has the same SSID.

  • Page 28: Changing The Wi-Fi Password Of Managed Access Points

    Changing the Wi-Fi Password of Managed Access Points Select the Wi-Fi Password tab. Click on the network that you’d like to change the password for.
  • Page 29 Click on the network you’d like to set the password for, then enter the passphrase in the box below. It is highly recommended to use Default settings (WPA2 PSK) for security purposes. WPA is vulnerable to password cracking.

  • Page 30: Tools

    Tools UPnP Universal Plug and Play enables your router to easily discover other devices located on the network and vice-versa. If you require UPnP, select it under the IP tab in the toolbar, then enable it. UPnP has implications on the security of the device, and it is recommended you leave it disabled unless required. Ping Ping uses Internet Control Message Protocol (ICMP) echo messages to determine if a remote host is active.

  • Page 31: Ip Scan

    IP Scan The IP scan tool locates devices on the network. It can also locate devices that have a static IP set internally if they are on the same network as the router. To use the IP scan tool, select the network you wish to scan on (bridge-operations is default), then enter the network address and subnet mask using CIDR notation.

  • Page 32: Platinum Monitoring

    Platinum Monitoring If the client has a Platinum or PlatinumDN service, they will receive the Platinum Monitoring service, which will send email alerts when key networking equipment at a specified IP address goes offline. You can enable and disable notifications by clicking the D or E buttons on the left. Torch Torch allows you to view packets flowing through an interface.

  • Page 33: Troubleshooting

    PlatinumDN service if this is not possible. • Review the manual to ensure the configuration Port Forwarding does not work. is set correctly or call CIS for support. • The ISP’s gateway must be in bridge mode or have extra configuration applied.

  • Page 34: Warranty Information

    Solutions™ or a designated service center with prior notification and an assigned return authorization (RA) number. Contact Information Web: www.cisnetworks.com Phone: Technical Support - (888) 976-3651 Email: info@cisnetworks.com The CIS-NW-PoE8 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EC.

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