Giant - V8.0 Manual page 44

Article 4 Procedure
4.1 On delivery of the bike to the first owner, a guarantee registration card and a duplicate guarantee
registration card are being issued. After delivery of the bike, the guarantee registration card is to be
completed by the first owner of the bike and sent to Giant Europe B.V. A claim on the guarantee will no
sooner be discussed than after receipt of a guarantee registration card by Giant Europe B.V.
4.2 The claims that come under the competence of this guarantee are to be issued with an acknowledged
Giant dealer.
4.3 While issuing a claim with an acknowledged dealer that comes under the competence of this guarantee,
a prove of purchase must be handed over. Furthermore, the first owner must also hand over the
duplicate guarantee registration card to the Giant dealer.
4.4 On issuing the claim, the Giant dealer completes a guarantee application form that in all cases must
include the following data: name and address of the owner of the bike, date of purchase, frame number
of the bike, description of the part that comes under the guarantee, stamp of the Giant dealer. 4.5 In the
event that a guarantee is acknowledged by Giant, then Giant shall take care of replacement or
reimbursement of the part concerned.
4.6 The final decision on whether a claim on the guarantee is to be accepted and the choice between
replacement or reimbursement will ultimately be taken by Giant Europe B.V.
Article 5 Liability
5.1 Giant excludes any and all liability for damages to (parts of) the bike that may arise from the incorrect
tuning of the moving parts of the bike, the improper use and/or maintenance of the bike (including the
untimely replacement of the parts mentioned in article 3.1).
5.2 In the event that Giant accepts a claim on the guarantee, then this does not in any case imply an
acceptance of any liability for possible damages. If and for as far as there is some talk of suffered
(consequential) damages, Giant excludes all liability for that as far as it is not legally bound to
compensate these damages.
5.3 The guarantee offered in the Giant Guarantee Programme forms an addition to legal rights. These rights
may be different in each country within the European Economic Space.
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