Page 1
HEARING AID CERTIFICATE Product Name Hearing Aid Instruction Manual Model: JH-A40C Product Life 5 years Model JH-A40C Lot No. Outside packaging Inspector The product conforms to the national and industrial standards and has passed inspection. Please read this user manual thoroughly and completely before using the product.
CONTENTS 1. GET TO KNOW YOUR DEVICE 2. ACCESSORIES Ⅰ.IMPORTANT SAFETY INSTRUCTIONS 3. ACTIVATING AND USING THE HEARING AID 1.INTENDED USE 4. USING THE CHARGER 2.INDICATIONS 5. REMOTE CONTROL UNIT 3.SIDE EFFECTS 6. GENERAL INFORMATION 4.WARNINGS XI. WARRANTY 4.NOTICES Ⅱ.CONTRAINDICATION Ⅲ.MATTERS NEEDING ATTENTION,WARNINGS AND TIPS Ⅳ.MAINTENANCE AND CLEAN Ⅴ.HEARING AID AND CHARGING CASE CARE...
- The hearing aids should only be used by intended person as using I.IMPORTANT SAFETY INSTRUCTIONS hearing aids designed for someone else may result in hearing Read all the information in this instruction manual and any damage. other literature included in the box before using the device. - This hearing aids only be used for compensating the patientswith hearing impairment, do not have hearing therapeutic value.
Page 4
hearing aids and consult a medical specialist. II. CONTRAINDICATION - Do not use the hearing aids adjacent to or stacked with other The device should not be used in the following situations: equipment, it could result in improper operation. If such use is - Patients with chronic suppurative otitis media (CSOM), necessary, the hearing aids and the other equipment should congenital ear atresia, or any type of ear discharge...
- Patients with acute otitis externa and tympanitis. Hearing threshold ‡ - Patients with acute and chronic suppurative otitis media (in in better hearing Grade the period of purulent infection). ear in decibels (dB) - Patients who are allergic to the materials of this product. Normal hearing Less than 20 dB - Congenital atresia of external ear or deformity of any part of...
*Remove eartips from the hearing aid before cleaning, and Ⅳ. MAINTENANCE AND CLEAN push the eartips rim membrane outward. 1. Daily maintenance ② Clean the eartips with alcohol and dry cloth and wait for - Keep your devices clean and dry by using soft cloth or the eartips to dry before attaching them to the hearing aid.
*NOTE: Do NOT fix your devices by yourself.Doing so will not V. HEARING AID AND CHARGING CASE CARE only void the warranty but also cause further damage easily. 1. Hearing aid care Check the “TROUBLESHOOTING GUIDE” first when failures - Keep your hearing aid clean. Extreme temperature (heat or occur to your devices.Contact your hearing professional for cold), moisture, and foreign substance can result in poor assistance if needed.
- Rephrase rather than repeat the same words; different Paper Packaging Recycling words may be easier to understand. - Minimize distractions while speaking. Notes:This hearing aid is produced under the strict quality system of Huizhou JINGHAO Medical Technology Co.,Ltd. -11- -12-...
netic emissions for medical devices. The device fulfills the provisions of Complies with the Regu- ● This unit has been thoroughly tested and inspected to assure lation (EU) 2017/745 and the Harmonize Standard as IEC proper performance and operation! This product needs spe- 60601-1, IEC60601-2-66, IEC60118-7, IEC 60118-13, EN ISO cial precautions regarding EMC and needs to be installed and 10993-1/-5/-10 ENISO 14971.
Page 10
The hearing-aids Radiated CISPR 11, are suitable for emission Class B , Pass use in all Group 1 test Guidance and manufacturer’s declaration-electromagnetic establishments, emission other domestic establishments Hearing aids are intended for use in the electromagnetic and those environment specified below. The customer of the user of directly connect- hearing aids should assure that it is used in such an Harmonic...
Page 11
10V/m,80MHz 10V/m,80MHz Radiated RF -2.7GHz -2.7GHz electromagnetic 80% AM at 1KHz 80% AM at 1KHz fields immunity Guidance and manufacturer’s declaration-electromagnetic RF Band(IEC RF Band(IEC test immunity for all equipment and systems. 60601-1-2:2014+ 60601-1-2:2014+ A1:2020 section A1:2020 section Hearing aids are intended for use in the electromagnetic 8.10 table 9) 8.10 table 9) environment specified below.
Page 12
0% UT; 0.5 cycles At 0°, 45°, 90°, 135°, 180°, 225°, 270° Voltage dips, Guidance and manufacturer’s declaration-electromagnetic and 315° and interruption immunity for equipment and system that are not life- IEC 61000-4-11 supporting 0% UT;1cycle and 70% UT; The hearing aids are intended for use in the electromag- 25 cycles netic environment specified below.
Page 13
a.Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered.
Page 14
Hearing aids are intended for use in an electromagnetic envi- ronment in which radiated RF disturbances are controlled. The For transmitters rated at a maximum output power not customer or the user of hearing aids can help prevent electro- listed above, the recommended separation distance in magnetic interference by maintaining a minimum distance meters (m) can be estimated using the equation applicable between portable and mobile RF communications equipment...
Ⅸ. MAINTENANCE AND DISPOSAL X. HOW TO USE YOUR DEVICE 1.【GET TO KNOW YOUR DEVICE】 Maintenance 1.1 Hearing aids 1) We do not authorize any institution or individual to maintain and/or repair the product.If you suspect that the products 2.Charging may be in question,please contact us immediately.
1.3 Left & Right hearing aid markings 1.2 Charging case There is a marking on the hearing aid, which helps to distinguish between left and right hearing aid. “L” marking is for “R” marking is for left hearing aid right hearing aid 2.【ACCESSORIES】...
3.【ACTIVATING AND USING THE HEARING AID】 Step 2: Press the hearing aid into a Please activate your hearing aids and its charging case before eartip until you feel a click. first use. Notes: Please pull the eartips Plugging the charging case to the power source first, then gently to check if it is installed placing the hearing aids inside the charging case.
Page 18
3.2.2 Turn off Note: Your hearing aids will turn off and start charging automatically ● Hearing aids will whistle when inserted incorrectly. Reinserting when placed back in the charging case correctly. them into your ear canal correctly. Do not block the sound inlet, Keep some space between the sound inlet and your ear.
Page 19
Step 2: Place your hearing aids in the charging case. Android™, Google Play and the Google Play logo are trademarks of Google LLC. Apple, the Apple logo, iPhone,iPad and iPod touch are trademarks of 3.4 Hearing Control APP Apple Inc. The “Hearing Control”...
Page 20
Bluetooth is a registered trademark owned by the Bluetooth SIG, ® (ii) Phone calls Inc. and any use of such marks by JINGHAO is under license. ● You could answer/reject/hang up the phone call via your mobile phone -35- -36-...
4.【USING THE CHARGER】 4.2 Charging the charging case 4.1 Charging the hearing aid The hearing aids will start charging ● Plug the USB-C connector into the port automatically when placed back into the on the charging case. Connect the other correct slot of the charging case.
● White light indicates that your charging case is fully charged. 5.【REMOTE CONTROL UNIT】 ● Remote control unit is an optional accessory that can be bought from our distributors or retailers. ● Remote control unit can be used to personalized setting of your hearing aids (adjust volume and switch program) without the Hearing Control APP Hearing Control APP...
4. Program switch button - switch the hearing aids program ● Pressing the Bluetooth button for about three(3) seconds to 5. Volume decrease button - disconnect the hearing aids from remote control unit. decrease the hearing aids volume 6.【GENERAL INFORMATION】 6.
Page 24
electrical components of the hearing aids. ● Do not attempt to dry the hearing aids or charging case in an oven, microwave or other heating equipment. This will cause them to melt and may cause burns to your skin. ● Clean the charging contacts of the rechargeable ●...
Page 25
6.2 Troubleshooting Issue Possible Causes Potential solution 6.2.1 Hearing aid faults self-checking table Issue Possible Causes Potential solution Low battery Charge the hearing aids. Are the hearing Wear the hearing aids aids worn correctly in your ears. Volume is too Increase the volume correctly in your Do not block the sound...
Page 26
6.2.2 Charging case faults self-checking table Misrecognize Bluetooth broadcast the Bluetooth name: HA Clarity. broadcast name. Issue Possible Causes Potential solution Bluetooth Turn on the Bluetooth Hearing aids can Adapter is not Power the adapter function of your function of your mobile not connect with powered or replug to the...
Page 27
6.2.3 Remote control unit faults self-checking table Operation environment: temperature: 0℃~40°c, relative humidity: 30%-75%%rh, atmospheric pressure range: 86~106kpa Issue Possible Causes Potential solution Storage & transportation environment:temperature: -10℃ Are the remote Turn on the remote ~+55℃, relative humidity10%-90%, atmospheric pressure control unit turned control unit.
Page 28
Note: 2). Battery life 1. 1. Before fitting a hearing aid, user should undergo profes- Test Items Value sional examinations and hearing tests, and use the device Battery life of hearing aids ≥16 h under the guidance of a doctor or a professional fitter. 2.
Page 29
7. Use the function and volume control switches correctly, 15.If not used for a long time, it is recommended to charge pressing and releasing them gently to avoid excessive force. the hearing aid once every three months. When charging, 8.The hearing aid should be regularly sent to the fitting center use a charger that meets safety standards.
Need help?
Do you have a question about the JH-A40C and is the answer not in the manual?
Questions and answers