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LongView
1000
®
Installer/User Guide

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Table of Contents
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Summary of Contents for Daxten LONGVIEW 1000

  • Page 1 LongView 1000 ® Installer/User Guide...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 ® LongView 1000 Installer/User Guide Avocent, the Avocent logo, The Power of Being There and LongView are registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved. 590-550-501B...
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Connecting the local keyboard, monitor and mouse ..............3 Connecting power........................6 Chapter 3: Operations ..................... 7 About Your LongView 1000 Extender ....................7 Configuring keyboard layout and emulation for the receiver via the OSD ............................8 Configuring keyboard layout and emulation for the transmitter via the OSD ............................
  • Page 6 LongView 1000 Installer/User Guide...
  • Page 7: Chapter 1: Product Overview

    2-button mouse. • Video - The LongView 1000 extender supports VGA, SVGA, XGA and UXGA resolutions up to 75 Hz refresh rate. Both CRT and LCD monitors with standard 15-pin high density...
  • Page 8: Safety Precautions

    LongView 1000 Installer/User Guide • Audio - Speakers are supported on the receiver side of your LongView 1000 extender, provided the transmitter has been connected to the sound card of your PC with the provided audio cable. Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: •...
  • Page 9: Chapter 2: Installation

    CHA PTER Installation Getting Started Before installing your LongView 1000 extender system, refer to the list below to ensure that you have all the items necessary for installation. Needed for the LongView 1000 extender system • LongView 1000R receiver (supplied) •...
  • Page 10 LongView 1000 Installer/User Guide To connect the LongView 1000R receiver: Select a convenient location for your LongView 1000R receiver. Plug your keyboard, monitor and mouse cables into the appropriate ports on the back of the LongView 1000R receiver. Insert one end of a UTP cable into the LINK port on the rear of the LongView 1000R receiver.
  • Page 11 Chapter 2: Installation To connect the AMIQDM module: Power down the remote server. Connect the AMIQDM module keyboard, monitor and mouse connectors to the appropriate ports on the back of the server. Connect the AMIQDM module serial and audio connectors into the appropriately labeled ports on the back of the server, if desired.
  • Page 12: Connecting Power

    LongView 1000 Installer/User Guide Connecting power The LongView 1000R receiver features an external power supply with a 4-pin miniDIN connector. A DC port is located on the rear of the LongView 1000R receiver. NOTE: Use only an Avocent-supplied power supply.
  • Page 13: Chapter 3: Operations

    Operations About Your LongView 1000 Extender While the default settings on your LongView 1000 extender will work with most systems, you may choose to change settings to better fit your extender system. Internal settings such as keyboard layout, emulation and hotkey sequences can be configured via the On-Screen Display (OSD), while Flash upgrades are available via the bootloader function.
  • Page 14: Configuring Keyboard Layout And Emulation For The Receiver Via The Osd

    LongView 1000 Installer/User Guide Configuring keyboard layout and emulation for the receiver via the OSD To change your keyboard layout and/or emulation: Activate the OSD by pressing the hotkey sequence. If you are activating the OSD for the first time, any of the sequences in Table 3.1 will activate the display. Ensure the Config tab is selected.
  • Page 15: Configuring Your Osd Hotkey Sequence

    Chapter 3: Operations Configuring your OSD hotkey sequence To change the hotkey sequence that activates your OSD: Activate the OSD by pressing the default or your currently configured hotkey sequence. Ensure the Config tab is selected. Select your desired hotkey sequence from the OSD Hotkey drop-down menu. The following table lists selectable hotkey sequences available to activate the OSD.
  • Page 16 LongView 1000 Installer/User Guide Figure 3.2: Local System Information Figure 3.3: Remote System Information...
  • Page 17: Upgrading Your Longview 1000R Receiver And Transmitter Via Bootloader

    Figure 3.4: No Device Connected Upgrading Your LongView 1000R Receiver and Transmitter via Bootloader The LongView 1000 extender system can be upgraded through the serial port. All terminal ® commands are accessed through a terminal or PC running HyperTerminal emulation software or equivalent.
  • Page 18: Activating Bootloader

    LongView 1000 Installer/User Guide Figure 3.5: Com1 Properties Activating bootloader To activate bootloader: Activate the OSD by pressing the hotkey sequence. Ensure the Config tab is selected. Click the Invoke checkbox in the bottom-right corner of the screen. Click the Call button.
  • Page 19: Bootloader Features

    Chapter 3: Operations Figure 3.6: Bootloader Menu: No Connected Device Figure 3.7: Active Bootloader Menu Bootloader features You can select several bootloader options using the terminal menu keyboard. Resetting the LongView 1000R receiver from the terminal menu Once bootloader is active, you can exit the menu and reset the device by typing...
  • Page 20 LongView 1000 Installer/User Guide LongView 1000R receiver upgrade via XMODEM Option 1 allows you to program the bootloader or the application of the LongView 1000R receiver. The update file has to be sent via XMODEM from the terminal software after this option is chosen.
  • Page 21 Chapter 3: Operations Figure 3.9: OSD During XMODEM Update NOTE: Figure 3.9 will display during an XMODEM update via the serial console of the LongView 1000R receiver. The boot and application codes must be updated separately using the XMODEM. The percentage complete shows the amount for the file being transferred.
  • Page 22 LongView 1000 Installer/User Guide The OSD screen in Figure 3.11 will appear when a connected transmitter is being updated. Up to three files (boot, application and/or FPGA) can be sent to the transmitter. The update release notes will say which files are needed. Always update the boot code before the application. The percentage bar displays the percentage complete for a particular file.
  • Page 23 Chapter 3: Operations Displaying information about connected devices Type to display the System Information of the connected transmitter. Figure 3.13: Transmitter Information Screen...
  • Page 24 LongView 1000 Installer/User Guide...
  • Page 25: Appendices

    A P P EN D IC ES Appendices Appendix A: Technical Specifications Table A.1: LongView 1000 Extender Product Specifications Extension Ports Number Connectors RJ-45 switch interconnect User Ports Number PS/2: 1; USB: 1 (with two connectors); Serial: 1; VGA video: 1...
  • Page 26 LongView 1000 Installer/User Guide Table A.1: LongView 1000 Extender Product Specifications (Continued) Supported Hardware Separate horizontal and vertical; sync on green (as used on SGI Sync Types and HP9000); composite EN55022 Class A, EN55024, EN 61000-3-2, EN 61000-3-3, EN60950, FCC 47CFR Safety and Part15 Class A, CSA C22.2 No.
  • Page 27: Appendix B: Technical Support

    Appendices Appendix B: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 28: Appendix C: Troubleshooting

    LongView 1000 Installer/User Guide Appendix C: Troubleshooting Table C.1: Troubleshooting the LongView 1000R Receiver No power status light on LongView 1000R receiver Verify that the power supply is plugged in correctly. Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the LongView 1000R receiver.
  • Page 29 Appendices Table C.1: Troubleshooting the LongView 1000R Receiver (Continued) No audio from speakers attached to LongView 1000R receiver Ensure that the audio cable is securely plugged into the line out port of the server (should be color-coded green). Ensure that the speaker cable is securely plugged into the line out port of the LongView 1000R receiver.
  • Page 30 LongView 1000 Installer/User Guide...
  • Page 32 For Technical Support: www.avocent.com/support Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871 Fax: +1 256 430 4031 Avocent Germany Avocent Asia Pacifi...

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