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NEC NEAX 2000 IVS 2 Maintenance Manual

NEC NEAX 2000 IVS 2 Maintenance Manual

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ND-70926 (E)
ISSUE 1
PART OF STOCK # 151969
®
Maintenance Manual
JANUARY, 2000
NEC America, Inc.

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Summary of Contents for NEC NEAX 2000 IVS 2

  • Page 1 ND-70926 (E) ISSUE 1 PART OF STOCK # 151969 ® Maintenance Manual JANUARY, 2000 NEC America, Inc.
  • Page 2 NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.
  • Page 3 ISSUE No. ISSUE No. PAGE No. PAGE No. ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE JANUARY, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DATE DATE DATE DATE NEAX2000 IVS Revision Sheet 1/2 Maintenance Manual ND-70926 (E)
  • Page 4 ISSUE No. ISSUE No. PAGE No. PAGE No. ISSUE 1 ISSUE 2 ISSUE 3 ISSUE 4 DATE JANUARY, 2000 DATE DATE DATE ISSUE 5 ISSUE 6 ISSUE 7 ISSUE 8 DATE DATE DATE DATE NEAX2000 IVS Revision Sheet 2/2 Maintenance Manual ND-70926 (E)

  • Page 5: Table Of Contents

    NEAX2000 IVS Maintenance Manual TABLE OF CONTENTS Page LIST OF FIGURES ............LIST OF TABLES .
  • Page 6 TABLE OF CONTENTS Page CHAPTER 2 TROUBLESHOOTING ......... PRECAUTIONS .

  • Page 7: List Of Figures

    LIST OF FIGURES Figure Title Page Figure 1-1 System Diagram of Battery Release Control ....... . 34 Figure 1-2 Periodic Alarm Indications .
  • Page 8 LIST OF TABLES Table Title Page Table 1-1 Fault Occurrence Kind Number ......... . 12 Table 1-2 Fault Restoration Kind Number .

  • Page 9: Introduction

    INTRODUCTION Purpose INTRODUCTION PURPOSE This manual explains the maintenance service features provided with the NEAX2000 IVS , and the recommended troubleshooting procedure when a fault has occurred, for maintenance per- sonnel of this system. USING THIS MANUAL This manual contains the following chapters: CHAPTER 1 MAINTENANCE SERVICE FEATURES This chapter describes the general description, service conditions, programming, and operating...

  • Page 10: Reference Manuals

    INTRODUCTION Reference Manuals REFERENCE MANUALS Refer to the following manuals during maintenance and troubleshooting: Command Manual Describes the Customer Administration Terminal (CAT) op- eration, command function, and setting data required for programming the PBX system. MATWorX Studio User’s Guide Provides information to install and use the MATWorX Studio program.

  • Page 11: Chapter 1 Maintenance Service Features

    CHAPTER 1 MAINTENANCE SERVICE FEATURES This chapter describes the general description, service conditions, programming, and operating procedures of the maintenance service features. NEAX2000 IVS Maintenance Manual Page 3 ND-70926 (E), Issue 1.0...

  • Page 12: How To Read This Chapter

    CHAPTER 1 MAINTENANCE SERVICE FEATURES How to Read This Chapter HOW TO READ THIS CHAPTER In the programming procedure, the meaning of (1), (2), and marking are as follows: (1): 1st Data (2): 2nd Data : Initial Data With the system data clear command (CM00, CM01), the data with this marking is automatically assigned for each command.

  • Page 13: Fault Messages

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages FAULT MESSAGES General Description This feature stores fault information into the Fault Store Memory and displays the fault informa- tion on the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT). The display format is shown below: (1) Display Format on CAT/MAT by Command Operation The fault information is separated into four parts and displayed on four screens.

  • Page 14: Service Conditions

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages (2) Display Format using MATWorX Studio The fault information displays in the order that faults occur. Fault Occurrence Kind No./Fault Restoration Kind No. CPU Kind and Number : CPU No. Detecting Fault Occurrence/ Fault Restoration MP, APxx Date and Time of Fault Occurrence and Restoration:...

  • Page 15: Programming Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Programming Procedure DESCRIPTION DATA START Enable the fault information storage CM08 feature. : To be provided Specify the processing at the time of fault storage memory overflow. : No fault information is registered in case of fault memory overflow : Fault information is overwritten in case of fault memory overflow...
  • Page 16 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages DESCRIPTION DATA NOTE 3: The External Alarm Kind for (1) 25 : Number of lockout stations was CMEA “Number of lockout stations more than predetermined number was more than predeter- NOTE 3 mined number” is fixed as 26 : DLC card down MN.
  • Page 17 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages DESCRIPTION DATA NOTE 5: The External Alarm Kind for 35 : Number of lockout stations CMEA “Number of lockout stations restored to less than pre- was less than predeter- determined number NOTE 5 mined number”...
  • Page 18 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages To clear the MJ/MN alarm by external key, perform the following programming. DESCRIPTION DATA START Assign the card number for external 000-763: LEN CM10 key interface (PN-DK00) to the desired LEN. E900-E963: Card No. of external key interface NOTE 1: The card number of the ex- (PN-DK00) ternal key interface (PN-...

  • Page 19: Operating Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Operating Procedure (1) To Display Fault Message by CAT The following flowchart shows the operation procedure for displaying fault messages by entering a command code (CMEA Y=0) from the CAT or by using the MOC Terminal feature or the MAT function in the MATWorX Studio.

  • Page 20: Table 1-1 Fault Occurrence Kind Number

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Fault Kind Number Table 1-1 Fault Occurrence Kind Number FAULT KIND NUMBER FAULT CONTENT System initialization MP-FP/AP communication failure FP/AP card down Power failure CS/ZT fault occurred It is a day for periodic maintenance DTI line failure DCH/BRT/PRT D-channel link connection failure CCH link connection failure...

  • Page 21: Table 1-2 Fault Restoration Kind Number

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-2 Fault Restoration Kind Number FAULT KIND NUMBER FAULT RESTORATION CONTENT FP/AP card returned to normal condition Power failure returned to normal condition DTI line returned to normal condition DCH/BRT/PRT D-channel link connection returned to normal condition CCH link connection returned to normal condition Number of faulty trunks was less than predetermined number...

  • Page 22: Table 1-3 Standard Data Set Of External Alarm Kind

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : External Alarm Kind (MJ/MN/–) External Alarm Kind—Minor (MN), Major (MJ), or no alarm (external alarm not provided) is programmed by CMEA Y=2. Table 1-3 shows the standard data set by the 2nd data=3 of CMEA Y=2.

  • Page 23: Table 1-4 Alarm Kind And Alarm Lamps

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-3 Standard Data Set of External Alarm Kind (Continued) FAULT ALARM FAULT CONTENT KIND KIND Number of faulty trunks was less than predetermined number – [Australia Only] Number of lockout stations was less than predetermined –...
  • Page 24 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Fault Information/Fault Restoration Information 5 12 Table 1-5 Fault Information FAULT KIND NUMBER Initial Kind, System Initialization Information Communication Number of FP/AP No. Failure Kind Communication Failures FP/AP No. Power Failure Power Failure Power Failure Kind 1 Kind 2...

  • Page 25: Table 1-6 Fault Restoration Information

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-6 Fault Restoration Information FAULT KIND NUMBER FP/AP Power Failure Power Failure Power Failure Kind 1 Kind 2 Kind 3 Fault Detail Kind D-ch No. CCH No. DLC Failure Station No. Kind DPC Failure DPC No.
  • Page 26 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Kind of System Initialization information (Upper digit) 1: Program address information 2: Receive command information F: No system initialization information : Initial Kind (Lower digit) 0: Power On Initialize 1: Initialize by Reset Button (SW1) 2: Serious failure 1 3: Serious failure 2 4: Not used...
  • Page 27 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Power Failure Kind 00: AC input failure 01: Fuse break 02: PWR alarm : Fault Kind 00: Fault notice from CS/ZT 01: CS/ZT initial failure 02: CS/ZT condition read failure 03: CS/ZT condition unmatch 04: B channel condition unmatch 05: SYS-ID upload failure 06: SYS-ID download failure...
  • Page 28 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Fault Detail Kind 00: PCM loss 01: Frame loss 02: Multi frame loss 03: AIS error 04: Remote alarm 05: Multi remote alarm 06: S-bit error 07: Not used 08: CRC error 09: Slip detected 0A: Main signal all 1 (for BRT) 0B: INFO 0 (for BRT)
  • Page 29 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : DPC Failure Kind 00: DPC on the side of partner 01: DPC on the side of oneself : DPC No. : Memory Kind 00: Billing memory block 01: Host CPU No. 0 output Buffer memory block 02: Host CPU No.
  • Page 30 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages : Fault Restoration Kind 00: CS/ZT connection returned 01: CS/ZT carrier has space : AP No. returned to normal condition : CS/ZT Interface No. returned to normal condition NEAX2000 IVS Maintenance Manual Page 22 ND-70926 (E), Issue 1.0...
  • Page 31 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages (2) To Clear MJ/MN Alarm • To clear both MJ/MN alarms Operation: COMMAND= EA1> EA1>00:00 – • To clear MJ alarm only Operation: COMMAND= EA1> EA1>01:01 – • To clear MN alarm only Operation: COMMAND= EA1>...
  • Page 32 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages (3) To Display Fault Messages using MATWorX Studio Refer to the MATWorX Studio User’s Guide or to the Fault Display online Help in the MATWorX Studio to display fault messages. Table 1-5 provides an explanation of the 8-byte data that appears in the Description column. Table 1-7 shows examples of fault occurrence messages and Table 1-8...

  • Page 33: Table 1-7 Examples Of Fault Occurrence Display Using Matworx

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-7 Examples of Fault Occurrence Display Using MATWorX Fault Alarm Date Description 99/01/08 13:26 System initialization Type : Power On Initialize Data = (F0 FF FF FF FF FF FF FF) 99/01/08 13:26 System initialization Type : Initialize by Reset Button (SW1) Data = (F1 FF FF FF FF FF FF FF)
  • Page 34 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-7 Examples of Fault Occurrence Display Using MATWorX (Continued) Fault Alarm Date Description 99/01/08 13:26 MP-FP/AP communication failure Overflow of data sending buffer to FP/AP . (Count = 10 FP/AP NO. = 04) Data = (F0 0A 04 FF FF FF FF FF) 99/01/08 13:26 MP-FP/AP communication failure...
  • Page 35 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-7 Examples of Fault Occurrence Display Using MATWorX (Continued) Fault Alarm Date Description 99/01/08 13:27 CS/ZT fault occurred Fault kind : CS/ZT data load failure (CS/ZT No. = 10) Data = (08 04 00 10 31 FF FF FF) 99/01/08 13:27 CS/ZT fault occurred Fault kind : Bch make busy failure (CS/ZT No.
  • Page 36 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-7 Examples of Fault Occurrence Display Using MATWorX (Continued) Fault Alarm Date Description 99/01/08 13:28 AP 5 DTI line failure Multi remote alarm Data = (F5 FF FF FF FF FF FF FF) 99/01/08 13:28 AP 5 DTI line failure S-bit error...
  • Page 37 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-7 Examples of Fault Occurrence Display Using MATWorX (Continued) Fault Alarm Date Description 99/01/08 13:28 FP 1 DLC card down DLC Failure Kind : Terminal failure (Station number = 2000) Data = (05 00 80 20 00 FF FF FF) 99/01/08 13:28 FP 1 DLC card down...

  • Page 38: Table 1-8 Example Of Fault Restoration Display Using Matworx

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-8 Example of Fault Restoration Display Using MATWorX Fault Alarm Date Description 99/01/08 13:26 FP/AP card returned to normal condition (FP/AP NO. = 52) Data = (F4 FF FF FF FF FF FF FF) 99/01/08 13:26 Power failure returned to normal condition Recover Kind : AC input failure...
  • Page 39 CHAPTER 1 MAINTENANCE SERVICE FEATURES Fault Messages Table 1-8 Example of Fault Restoration Display Using MATWorX (Continued) Fault Alarm Date Description 99/01/08 13:28 AP 6 DCH/BRT/PRT D-channel link connection returned to normal condition (D-ch NO. = 3) Data = (03 FF FF FF FF FF FF FF) 99/01/08 13:28 AP 7 CCH link connection returned to normal condition (CCH NO.

  • Page 40: Station Line Status Display

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Station Line Status Display STATION LINE STATUS DISPLAY General Description term This feature displays the line status for a single line telephone or a D using the CAT or the MAT. Service Conditions (1) This feature is not available when the system is off-line. (2) When performing this feature for a single line telephone, this feature may affect the status of the other telephone in the same line circuit card.
  • Page 41 CHAPTER 1 MAINTENANCE SERVICE FEATURES Station Line Status Display Analog Line/Digital Line 00: LC (Single Line Telephone) term 10: DLC (D Hardware Test Table 1-9. term Table 1-9 Status of Single Line Telephone and D STATUS OF SINGLE term INDICATION REMARKS STATUS OF D LINE TELEPHONE...

  • Page 42: Battery Release Control

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Battery Release Control BATTERY RELEASE CONTROL General Description When the AC power is to be cut off intentionally (such as maintenance for the building), this fea- ture can disconnect the batteries from the PBX, using the MAT or the CAT, and prevent an exces- sive discharge of the battery.

  • Page 43: Operating Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Battery Release Control Operating Procedure (1) To disconnect the battery COMMAND= EC0> The current status displays after entering first data 00 EC0>00:1 – (1: Battery connection) The status changes to battery disconnection after EC0>00:1 – 0 entering second data 0.

  • Page 44: Station/Trunk Status Display

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Station/Trunk Status Display STATION/TRUNK STATUS DISPLAY General Description This feature allows station/trunk connection status to be displayed on the MAT. If the status is ab- normal, this feature can forcibly release the connection using the MOC Terminal feature of MAT- WorX or the CAT.

  • Page 45: Programming Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Station/Trunk Status Display Programming Procedure No programming is required. Operating Procedure (1) To display Station/Trunk Status: Refer to the MATWorX Studio User’s Guide. (2) To forcibly release the station/trunk connection: Operation: COMMAND= EB0> DXXX XXX : CCC (Trunk No.) Trunk No.

  • Page 46: Diagnostics

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics DIAGNOSTICS General Description To assist maintenance personnel, this feature provides diagnostic capabilities such as fault code generation, device status information and alarm information recording, which can be accessed from the MAT or the CAT. Service Conditions (1) The following station status information can be displayed on the MAT or the CAT by direct command:...

  • Page 47: Programming Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics (3) The following information is stored and can be displayed on the MAT or the CAT using a memory dump command in hexadecimal format: • Program address where an endless loop has occurred • Last initialization time for main program •...

  • Page 48: Table 1-10 Station Status Information

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics Table 1-10 Station Status Information STATUS DESCRIPTION REMARKS CODE Idle In Line Lockout mode Dialing to an ORT Dialing to a trunk Dialing to an ORT (After consultation hold a station) Dialing to an ORT (After consultation hold a trunk) Dialing to a trunk (After consultation hold a station) Dialing to a trunk (After consultation hold a trunk) Dialing to an ORT (After consultation hold 3 party Confer-...
  • Page 49 CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics Table 1-10 Station Status Information (Continued) STATUS DESCRIPTION REMARKS CODE In Ringback Tone connection for operator call (After consultation hold a trunk) Ringing (Call from a station) Ringing (Call from an outside party) Ringing (Automatic Wake Up Call) In Station to Station connection In 3 Way Calling Holding...
  • Page 50 CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics (2) Trunk Status Information Operation: COMMAND= F50> XXXX : XX XX XX XX 0 + DXXX (Trunk No.) Status Code of the designated Address +3 Status Code of the designated Address +2 Status Code of the designated Address +1 Status Code of the designated Address Designated Address For the meaning of status code, see...

  • Page 51: Table 1-11 Trunk Status Information

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics Table 1-11 Trunk Status Information STATUS DESCRIPTION REMARKS CODE Incoming queue to Attendant Console Attendant Camp On In a trunk to station connection Dialing In (Tie Line) In a tandem connection Hold by Exclusive/Nonexclusive Hold TAS in progress Incoming queue to UCD Threeway Calling with a station and two trunks...
  • Page 52 CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics (3) Alarm Information Operation: COMMAND= F53> XXXX XXXX : XX XX XX XX (Memory Dump Data) Table 1-12. Designated Address NEAX2000 IVS Maintenance Manual Page 44 ND-70926 (E), Issue 1.0...

  • Page 53: Alarm Information

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Diagnostics Table 1-12 Alarm Information MEMORY DUMP ALARM INFORMATION REMARKS DATA 0000 Last Initialization Time for Main Processor (MP) DD HH MM SS Second (00-59) Minute (00-59) Hour (00-23) Date (01-31) 0001 Reason for System Initialization 00: Power on No fault 01: SW1 on MP card...

  • Page 54: Battery Replacement

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Battery Replacement BATTERY REPLACEMENT The interval of battery replacement depends on the ambient temperature. The following caution label, which is attached to the reverse side of the Front Cover for PIM and BATTM, shows battery replacement intervals. When you set up the battery for the first time, record the installation date.

  • Page 55: Periodic Alarm

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Periodic Alarm PERIODIC ALARM General Description term This feature can indicate the alarm on the D function key or external alarm display panel for periodic inspection. The PBX controls the time of periodic inspection, and when the time (assigned by CM43 Y=2) comes, indicates the alarm.

  • Page 56: Programming Procedure

    CHAPTER 1 MAINTENANCE SERVICE FEATURES Periodic Alarm Programming Procedure DESCRIPTION DATA START Assign the date and time setting for • CM43 periodic alarm. YYYY MM DD HH YYYY :1999-2050 (Year) :01-12 (Month) :01-31 (Date) :00-23 (Hour) Assign the battery exchange to •...
  • Page 57 CHAPTER 1 MAINTENANCE SERVICE FEATURES Periodic Alarm • To clear the alarm display DESCRIPTION DATA START Clear the alarm display. • CMEA 00: Clear both MJ/MN alarm 01: Clear MJ alarm 02: Clear MN alarm NEAX2000 IVS Maintenance Manual Page 49 ND-70926 (E), Issue 1.0...
  • Page 58 This page is for your notes. NEAX2000 IVS Maintenance Manual Page 50 ND-70926 (E), Issue 1.0...

  • Page 59: Chapter 2 Troubleshooting

    CHAPTER 2 TROUBLESHOOTING This chapter describes the precautions and the troubleshooting pro- cedures. NEAX2000 IVS Maintenance Manual Page 51 ND-70926 (E), Issue 1.0...

  • Page 60: Precautions

    CHAPTER 2 TROUBLESHOOTING Precautions PRECAUTIONS Procedure for Unplugging/Plugging Circuit Cards When removing a circuit card from the PIM or when mounting a circuit card in the PIM, follow the procedure in Table 2-1. Table 2-1 Procedure for Unplugging/Plugging Circuit Cards PROCEDURE CIRCUIT CARD CONDITION...

  • Page 61: Static Electricity Guard

    CHAPTER 2 TROUBLESHOOTING Precautions Static Electricity Guard You must wear a grounded wrist strap to protect circuit cards from static electricity. Figure 2-1 Static Electricity Guard (1 of 2) • WHEN PLUGGING/UNPLUGGING A CIRCUIT CARD FRAME GROUND SCREW WRIST STRAP •...

  • Page 62: Figure 2-1 Static Electricity Guard (2 Of 2)

    CHAPTER 2 TROUBLESHOOTING Precautions Figure 2-1 Static Electricity Guard (2 of 2) • WHEN MAKING A SWITCH SETTING ON A CIRCUIT CARD CIRCUIT CARD WEAR A WRIST STRAP AND PERFORM THE WORK ON A GROUNDED CONDUCTIVE WORK SURFACE. • WHEN CARRYING A CIRCUIT CARD CIRCUIT CONDUCTIVE CARD...
  • Page 63 CHAPTER 2 TROUBLESHOOTING Precautions CAUTION You must hold the edge of a circuit card when plugging or unplugging the circuit card. If you touch another area, you may be exposed to hazardous voltages. NEVER TOUCH THE COMPONENTS OR SOLDERED SURFACE WITH BARE HANDS.

  • Page 64: Turning Power On

    CHAPTER 2 TROUBLESHOOTING Precautions Turning Power ON CAUTION 1. When the operating power is being supplied to the PZ-PW121 card, do not plug/unplug this circuit card into/from its mounting slot. 2. When the system is configured with two or more PIMs, the BUS cable provides gang control for the PZ-PW121 card of PIM0 and other PIMs.

  • Page 65: Turning Power Off

    CHAPTER 2 TROUBLESHOOTING Precautions Turning Power OFF (1) Before turning power off, make sure that all line/trunk cards are not operating by no busy lamps indication. (2) Turn the SW1 switches of all the PZ-PW121 cards to OFF. First, turn OFF PIM0. Then, turn OFF PIM1 to PIM7.

  • Page 66: Outline Of Troubleshooting

    CHAPTER 2 TROUBLESHOOTING Outline of Troubleshooting OUTLINE OF TROUBLESHOOTING Figure 2-2 shows an outline of the recommended troubleshooting procedure. Figure 2-2 Troubleshooting Outline START Fault Detection Method (See Page 59.) FAULT DETECTION (1) Alarm Indication on PWRU, Alarm Display Panel (2) Lamp Indication on Circuit Cards (3) Complaint from station user or operator FAULT DIAGNOSIS...

  • Page 67: Fault Detection

    CHAPTER 2 TROUBLESHOOTING Fault Detection FAULT DETECTION This section describes the way in which alarm indications are given. If a fault occurs in the sys- tem, you can detect the fault via the routes shown in Figure 2-3. Figure 2-3 Alarm Indication Routes ALARM DISPLAY PANEL MJ/MN ALARM INDICATION...
  • Page 68 CHAPTER 2 TROUBLESHOOTING Fault Detection (1) Fault Detection by Alarm Indication When a fault occurs in the system, you can detect the fault by a Major (MJ) alarm or Minor (MN) alarm indicated on the AC/DC PWR card or by the external Alarm Display Panel. (2) Fault Detection by Lamp Indication on Circuit Cards When a fault occurs in the system, you can detect the fault by lamp indication on circuit cards, such as a Major (MJ) or Minor (MN) alarm indicated on the MP card.

  • Page 69: Table 2-2 Lamp Indications On Circuit Cards

    CHAPTER 2 TROUBLESHOOTING Fault Detection Table 2-2 Lamp Indications on Circuit Cards INDICATIONS KIND OF LAMP CARD NAME COLOR CIRCUIT CARD NAME NORMAL ABNORMAL Control Cards PN-CP14 (MP) Green 120 IPM Flash Steady ON or OFF PN-CP15 (FP) Green 120 IPM Flash Steady ON or OFF PN-PW00 Green Steady ON...
  • Page 70 CHAPTER 2 TROUBLESHOOTING Fault Detection Table 2-2 Lamp Indications on Circuit Cards (Continued) INDICATIONS KIND OF LAMP CARD NAME COLOR CIRCUIT CARD NAME NORMAL ABNORMAL Application PN-30DTC-A Green 120 IPM Flash Steady ON or OFF Processor Cards (DTI) Steady ON MRMT Steady ON Steady ON...
  • Page 71 CHAPTER 2 TROUBLESHOOTING Fault Detection Table 2-2 Lamp Indications on Circuit Cards (Continued) INDICATIONS KIND OF LAMP CARD NAME COLOR CIRCUIT CARD NAME NORMAL ABNORMAL Application PN-SC03-A Green 120 IPM Flash Steady ON or OFF Processor Cards (CSH) DOPE0 Green Steady ON DOPE1 Green...
  • Page 72 CHAPTER 2 TROUBLESHOOTING Fault Detection Table 2-2 Lamp Indications on Circuit Cards (Continued) INDICATIONS KIND OF LAMP CARD NAME COLOR CIRCUIT CARD NAME NORMAL ABNORMAL Line/Trunk Cards PN-8COTT Steady ON (COT) Steady ON [For Australia] Steady ON Steady ON Steady ON Steady ON Steady ON Steady ON...

  • Page 73: Fault Diagnosis And Troubleshooting

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting FAULT DIAGNOSIS AND TROUBLESHOOTING Display on MAT/CAT When the MJ/MN alarm is on, you can diagnose the contents of the fault by the Fault Message and the Station Line Status Display features, which are displayed on the MAT or the CAT, and restore the fault.
  • Page 74 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (2) Fault Diagnosis and Troubleshooting Table 2-3 shows the fault information and the remedial action on each fault kind. Table 2-4 shows the fault restoration information on each fault restoration kind. Diagnose contents of the fault and perform the remedial action listed in Table 2-3.

  • Page 75: Table 2-3 Remedial Action On Each Fault Kind

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER System initialized XX XX XX XX XX XX XX XX Kind of System Initialization related information Program address information Receive command...
  • Page 76 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER MP-FP/AP commu- XX XX XX XX Replace the corre- nication failure sponding FP or AP card indicated in the Communication Failure Kind FP/AP Number.
  • Page 77 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER CS/ZT Fault XX XX XXXX Fault Kind (See below.) AP No. of CS/ZT fault occur- rence 04-15, 20-31 CS/ZT Interface No.
  • Page 78 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER CS/ZT Fault Fault Kind 05: SYS-ID upload Check the LEN No. failure of the CS/ZT with SYS-ID is correct by CMAE Y=00>02 Make the CS/ZT...
  • Page 79 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER CS/ZT Fault Fault Kind 07: CS/ZT make busy Make the CS/ZT Make failure busy or Make idle con- dition by CME5 Y=3.
  • Page 80 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER CS/ZT Fault Fault Kind 0B: LCCH sending Make the CS/ZT position failure Make busy or Make idle condition by CME5 Y=3.
  • Page 81 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER Periodic Inspection kind 00: Battery check Exchange the battery. maintenance DTI line failure XX XX XX XX Fault Details Kind (See below.) Fault Detail Kind 00: PCM Loss...
  • Page 82 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER Number of faulty Search for a line [Australia trunks was more fault trunk by Only] than predeter- CMB0 Y=1 mined number...
  • Page 83 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER DLC card down XX XX XX XX XX XX XX XX DLC Failure Kind (See below.) LEN (000-763) Station No.
  • Page 84 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER DLC card down DLC Failure Kind 05: Terminal Replace the terminal failure with a known good one and check to see if the same failure occurs.
  • Page 85 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-3 Remedial Action on Each Fault Kind (Continued) FAULT FAULT KIND FAULT INFORMATION REMEDIAL ACTION CONTENT NUMBER SMDR output Memory kind 02: Automatic print buffer memory Buffer memory overflow block Memory kind 03: Automatic print Confirm if the printer power is on or printer Buffer memory...
  • Page 86 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-4 Fault Restoration Information FAULT FAULT RESTORATION FAULT RESTORATION RESTORATION CONTENT INFORMATION KIND NUMBER AP card returned to normal XX XX XX XX condition FP/AP Number 00-03 : FP No. 0-3 04-15, 20-31: AP No. 4-15, 20-31 Power failure returned to XX XX XX XX...
  • Page 87 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-4 Fault Restoration Information (Continued) FAULT FAULT RESTORATION FAULT RESTORATION RESTORATION CONTENT INFORMATION KIND NUMBER Number of lockout stations was less than predetermined number DLC returned to normal XX XX XX XX condition XX XX XX XX DLC Failure Kind...

  • Page 88: Station Line Status Display

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting STATION LINE STATUS DISPLAY Item (1) shows the display format for the Station Line Status Display feature, and item (2) shows the fault diagnosis and troubleshooting method. For details of the Station Line Status Display feature, see "Station Line Status Display"...

  • Page 89: Table 2-5 Line Status And Remedial Action

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-5 Line Status and Remedial Action term SINGLE LINE TELEPHONE INDICATED LINE REMEDIAL LINE REMEDIAL DATA STATUS ACTION STATUS ACTION Hardware Test Terminal is Terminal is Check the cable Check the cable not con- not con- connection...
  • Page 90 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-5 Line Status and Remedial Action (Continued) term SINGLE LINE TELEPHONE INDICATED LINE REMEDIAL LINE REMEDIAL DATA STATUS ACTION STATUS ACTION Software Test Idle No action is required. Idle No action is required. Line Place the handset of Line...

  • Page 91: Lamp Indication On Cards

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Lamp Indication on Cards This section describes the method for fault diagnosis and troubleshooting when you detect the fault occurrence by lamp indication on circuit cards. Table 2-6 shows the contents of the fault and the remedial action on each lamp status. Table 2-6 Remedial Action on Each Lamp Status FAULT CARD NAME...
  • Page 92 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-PW00 RUN lamp is not -48V power is not Confirm the lamp indication of (EXTPWR) being supplied PZ-PW121 all lamps.
  • Page 93 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-AP00-B RUN lamp is not Abnormal Confirm the programming data: (AP00) flashing operation of CM05. AP00 card Check to see if the SENSE switch is set as per the AP Number (04- 15, 20-31) assigned by CM05.
  • Page 94 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-2BRTC RUN lamp is not Abnormal Confirm the programming data: (BRT) flashing operation of BRT CM05. card Check to see if the SENSE switch is set as per the AP Number (04-...
  • Page 95 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-24DTA-C RUN lamp is not Abnormal Confirm the programming data: (DTI) flashing operation of DTI CM05, CM07 Y=01. card Check to see if the SENS switch is set as per the AP Number (04-...
  • Page 96 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-30DTC-A RUN lamp is not Abnormal Confirm the programming data: (DTI) flashing operation of DTI CM05, CM07 Y=01. card Check to see if the SENS switch is set as per the AP Number (04-...
  • Page 97 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-24PRT RUN lamp is not Abnormal Confirm the programming data: (PRT) flashing operation of PRT CM05, CM07 Y=01. card Check to see if the SENS switch is set as per the AP Number (04-...
  • Page 98 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-4RSTB RUN lamp is not Abnormal Confirm the programming data: (MFR) flashing operation of MFR CM05. card Check to see if the SENSE switch is set as per the AP Number (04-...
  • Page 99 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-SC01 (DCH) RUN lamp is not Abnormal opera- Confirm the programming data: flashing tion of DCH card CM05.
  • Page 100 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-SC03-A RUN lamp is not Abnormal opera- Confirm the programming data: (CSH) flashing tion of CSH card CM05.
  • Page 101 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-2CSIA (CSI) OPE lamp is not D channel link is Confirm the programming data: [For North not connected CM06 Y=10.
  • Page 102 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Table 2-6 Remedial Action on Each Lamp Status (Continued) FAULT CARD NAME LAMP STATUS REMEDIAL ACTION CONTENT PN-M10 (M10) CK0 lamp is not Cable connec- Check to see if the cable between tion failure Digital Trunk Interface and M10 is between Digital correctly connected.

  • Page 103: Troubleshooting By Contents Of Complaint

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Troubleshooting by Contents of Complaint This section describes the troubleshooting method when you receive a complaint of a problem from a station user or an operator. Select the appropriate section corresponding to the problem Figure 2-4 and perform the troubleshooting.

  • Page 104: Explanation Of Symbols In Troubleshooting Procedure

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting EXPLANATION OF SYMBOLS IN TROUBLESHOOTING PROCEDURE The following markings explain the instruction marks used in the troubleshooting procedures. : With respect to the item indicated on the right side of this mark, perform a check CHECK or the required work.

  • Page 105: Figure 2-5 How To Follow The "Tree

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Figure 2-5 How to Follow the “Tree” Symptom START Step 2 CHECK Step 3-1 Step 3-2 Step 3-3 Step 4-1 REPLACE Step 4-2 NEAX2000 IVS Maintenance Manual Page 97 ND-70926 (E), Issue 1.0...

  • Page 106: Station Line Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting STATION LINE FAULT (1) At Calling Station START Side Tone cannot be heard. (1) On the MDF, connect a test CHECK telephone set to the faulty station line. (2) If Side Tone is heard, check for trouble with the cabling and telephone set.
  • Page 107 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting After dialing the first digit, Dial Tone is not disconnected. At DTMF telephone set (1) System Data Programming for the CHECK station: CM12 Y=00 (1) PBR card (DTMF Receiver) REPLACE (2) LC card (3) Telephone set At any type of (1) System Data Programming for the...
  • Page 108 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (2) At Called Station START At the called station, the tele- (1) ON lamp on the PWR card is on. CHECK phone does not ring. (2) Volume Control of the telephone set. (1) LC card REPLACE (2) Telephone set (3) PWR card (In case all stations fail...

  • Page 109: Line/Tie Line Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting C.O. LINE/TIE LINE FAULT (1) On Outgoing Call START After dialing the trunk access code, tone (Reorder Tone) is returned. BL lamp on the trunk (1) Make Busy Data (CME5) of the CHECK card is flashing.
  • Page 110 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Dial Tone is not returned from distant office. In case of COT card (1) Disconnect the trunk from the line CHECK on the MDF. (2) Connect a test telephone set to the C.O. line (distant office side) on the MDF.
  • Page 111 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (3) If Dial Tone is returned after seizing the original trunk, there is a problem with the distant office, the Carrier Equipment, or the line. (4) If not, check for trouble with wiring on the MDF and the trunk card.
  • Page 112 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting After dialing the first digit, Dial (1) Appropriate signal (DP/DTMF) to CHECK Tone from the distant office is distant office is transmitted. not disconnected. • System Data Programming for DP signal: CM35 Y=01, 13, 23, 25, 45 •...
  • Page 113 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (2) On Incoming Call START C.O. Incoming Call is not termi- nated to ATTCON Station, DIT or TAS Buzzer. BL lamp on the trunk (1) Disconnect the trunk from the line CHECK card is not turned on. on the MDF.
  • Page 114 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting No Dial Tone Connection on (1) In case all Tie Line Trunks fail, check CHECK if DTMF Receivers for Tie Line Tie Line Incoming Call (only for Incoming Call are installed (only the 2nd dial tone system) when the signal kind of the trunk is DTMF).
  • Page 115 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting The Tie Line Incoming Call/DID (1) System Data Programming for the CHECK Call is routed to a different trunk: CM35 Y=01, 17, 61-68 station other than the dialed station, or to Reorder Tone. (1) Trunk card REPLACE (2) FP card...
  • Page 116 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (3) On Answering the Call START Speech Path Trouble: (1) Disconnect the trunk from the line CHECK No connection/One way on the MDF. connection (2) To perform the Speech Path Test internally, make the following connection on the MDF according to type of card.
  • Page 117 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (3) If the trouble remains, replace the trunk card. (4) If not, there is a problem with the distant office. (1) Trunk card REPLACE (2) FP card (3) MP card Call is dropped (This condition excludes the Line Fault detected within a system).
  • Page 118 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Transmission quality is not acceptable. Noise/Distortion (1) Cabling between the PBX and the CHECK MDF or between the MDF and the lines is properly run to avoid induction from an AC power cable, motor or power supply equipment.

  • Page 119: Power Failure Transfer (Pft) Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting POWER FAILURE TRANSFER (PFT) FAULT START Preassigned stations are not (1) Cross connection on the MDF is CHECK connected to the C.O. line properly made. when system alarm or power failure has occurred. (2) Proper connection between the AUC card and the COT card (1) AUC card...

  • Page 120: D Term Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting term FAULT term This troubleshooting procedure covers faults with the D function only. For other faults, see "Station Line Fault" on Page START (1) Wiring on Modular Box (Rosette) term CHECK All Keys on the D ineffective.
  • Page 121 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting LCD does not display any (1) Adjust Display contrast. CHECK information. term REPLACE (1) D (2) DLC card No Tone Ringer term CHECK (1) System Data Programming for D Tone Ringer: CM90 Y=01 term (2) Adjust ringer volume on D term...

  • Page 122: Attcon Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting ATTCON FAULT ATTCON means SN610 ATTCON (4-wire type ATTCON) and SN708/709/712 ATTCON (2-wire type ATTCON) and SN716 DESKCON. START (1) ATTCON Lock-out has been set via CHECK All keys on the ATTCON are the function key.
  • Page 123 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting (1) Adjust Display contrast. CHECK LCD does not display any information. (2) To test the LCD, perform the ATTCON Self-Test. See "ATTCON Self-Test Procedure" on Page 117. (1) ATTCON REPLACE (2) DLC card (1) System Data Programming for the CHECK No Tone Ringer...

  • Page 124: Dss Console Fault

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting DSS CONSOLE FAULT START Keys on the DSS Console are (1) DLC card is properly mounted. CHECK ineffective. (2) System Data Programming for DSS Console: CM10, CM96, CM97. (1) DSS Console REPLACE (2) DLC card (3) FP card (4) MP card NEAX2000 IVS...

  • Page 125: Attcon Self-Test Procedure

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting ATTCON SELF-TEST PROCEDURE ATTCON means SN610 ATTCON (4-wire type ATTCON) and SN708/709/712 ATTCON (2-wire type ATTCON). SN716 DESKCON has no self-test function. The ATTCON has a self-test function (shown below) that performs on an off-line basis. OPERATION LCD DISPLAY START...
  • Page 126 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting OPERATION LCD DISPLAY (10) Press Function Key 17. ** FUNC 17 ** • The green lamp comes on. ATT SELF TEST MODE • The ringer sounds. (11) Press Function Key 17 again. • The green lamp turns red. (12) Press Function Key 17 again.
  • Page 127 CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting OPERATION LCD DISPLAY (21) Press Function Key 97. ** FUNC 97 ** • The red lamp comes on. ATT SELF TEST MODE (22) Press Function Key 97 again. • The red lamp goes off. (23) Press Function Key 96.

  • Page 128: Figure 2-6 Sn610/Sn708/Sn709/Sn712 Attcon Key Number

    CHAPTER 2 TROUBLESHOOTING Fault Diagnosis and Troubleshooting Figure 2-6 SN610/SN708/SN709/SN712 ATTCON Key Number TALK LOOP1 LOOP2 LOOP3 LOOP4 LOOP5 LOOP6 DEST ATND LDN0 HOLD CANCEL NOTE: SN610 is pictured. NEAX2000 IVS Maintenance Manual Page 120 ND-70926 (E), Issue 1.0...

  • Page 129: Chapter 3 Maintenance Operation

    CHAPTER 3 MAINTENANCE OPERATION This chapter explains how to save the office data and how to load and verify the office data. NEAX2000 IVS Maintenance Manual Page 121 ND-70926 (E), Issue 1.0...

  • Page 130: Data Saving

    CHAPTER 3 MAINTENANCE OPERATION Data Saving DATA SAVING This section explains how to save the office data of the PBX. For hardware connection of the MAT and PBX and for installation of the MATWorX software, refer to the MATWorX Studio User’s Guide.

  • Page 131: Data Loading

    CHAPTER 3 MAINTENANCE OPERATION Data Loading DATA LOADING This section explains how to load and verify the office data of the PBX. For hardware connection of the MAT and PBX and for installation of the MATWorX software, refer to the MATWorX Studio User’s Guide.

  • Page 132: Data Verification

    CHAPTER 3 MAINTENANCE OPERATION Data Verification DATA VERIFICATION This section explains how to load and verify the office data of the PBX. For hardware connection of the MAT and PBX and for installation of the MATWorX software, refer to the MATWorX Studio User’s Guide.

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