Sonim XP Pro Thermal User Manual
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Sonim XP Pro Thermal User Manual

Sonim XP Pro Thermal User Manual

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XP Pro
Thermal
USER GUIDE
Copyright © 2025 Sonim Technologies, Inc. All rights reserved.

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Summary of Contents for Sonim XP Pro Thermal

  • Page 1 XP Pro Thermal USER GUIDE Copyright © 2025 Sonim Technologies, Inc. All rights reserved.

  • Page 2: General Information

    GENERAL INFORMATION Congratulations on your purchase of the Sonim XP Pro Thermal mobile phone! This phone is an ultra-rugged 5G smartphone featuring an intuitive, feature-rich user interface that enables you to make the most of the device’s functions. Durable Design The Sonim XP Pro Thermal is engineered for ultra durability, featuring IP68 and IPX9K ratings that certify its resistance to dust and water.

  • Page 3: Register Your Phone

    San Diego, CA 92121; United States Copyright © 2025 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trademarks of the respective owners with whom they are associated.

  • Page 4: Table Of Contents

    How To Use This Guide Effectively ..............7 Charging the Battery ....................8 Inserting SIM And SD Storage Cards ............. 11 USING YOUR XP PRO THERMAL ............13 Switching On The Phone ..................14 Switching Off The Phone ..................14 Phone Operations Without SIM Card..............
  • Page 5 Flip To Silence ......................97 SENDING MESSAGES & EMAILS ............98 Sending SMS/MMS Message ................98 Deleting Messages ....................99 Setting Up Gmail Accounts ................99 SONIM IRIS APP ..................100 Why Use A Thermal Camera ................100 GENERAL INFORMATION...
  • Page 6 Let's Get Started ....................100 SONIM SCOUT ................... 123 USING APPLICATIONS ................125 Camera ........................125 Calendar ....................... 130 Calculator ......................131 Clock ........................131 Screen Saver ....................... 135 Sound Recorder ....................136 Files ........................137 SAFETY INFORMATION GUIDELINE............. 138 Product Information ....................

  • Page 7: Getting Started

    GETTING STARTED How To Use This Guide Effectively Familiarize yourself with the terminology and symbols in the guide to help you use your phone effectively. HOME This is the screen displayed when the phone is in SCREEN standby mode. TOUCH AND Touch and hold an item on the screen by touching HOLD it and not lifting your finger until an action occurs.

  • Page 8: Charging The Battery

    Charging the Battery The battery delivered with your mobile phone is not fully charged. We recommend fully charging your phone before first use. Optimal Charging Temperature Guidelines For best battery performance and longevity, charge your smartphone within these temperature ranges: •...
  • Page 9 NOTE: If the battery is completely out of charge, the charging icon can take several minutes to appear when the charger is connected. WARNING! Do not replace an embedded (non- removable) battery pack. Improper replacement may present a risk of fire, explosion, leakage, or other hazards. Contact the manufacturer for a replacement.
  • Page 10 Charging Animation/Icon • If the battery is charged when the phone is switched off, a battery charging animation with the current battery level is displayed. • If the battery is charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.

  • Page 11: Inserting Sim And Sd Storage Cards

    The SIM (Subscriber Identity Module) card associates your network services (for example, phone number, data services, etc.) with your phone. The Sonim XP Pro Thermal device comes with a hybrid tray that supports (4 Form Factor) 4FF SIM cards and Memory card trays.
  • Page 12 SIM card, MicroSD card, or SIM card tray; therefore, please handle them with extreme care. Insert a MicroSD card To access the SD card slot, use your Sonim SIM tool to pull out the SIM/Micro SD card tray. Notice that with the phone facing up, the SIM...

  • Page 13: Using Your Xp Pro Thermal

    USING YOUR XP PRO THERMAL Secondary Microphone 13. Display Emergency Button 14. Android Hotseat Primary Microphone 15. Lanyard USB Type-C Connector 16. Flashlight Dual Loudspeaker 17. SecureAudio™ Connector SIM Tray (dual sided) 18. Power Button / Push-to-Talk Button Fingerprint Sensor Volume Keys 19.

  • Page 14: Switching On The Phone

    Swipe down on the Status bar to open the Notification panel. Swipe down again and locate the power button icon at the bottom of the screen. Tap the power button and make a selection from the following options: Emergency, Lockdown, Power off, and Restart. USING YOUR XP PRO THERMAL...

  • Page 15: Phone Operations Without Sim Card

    Follow the prompts to complete the setup process. Tap on START and the following screen is displayed. You have two options: • Copy your data • Set up as new USING YOUR XP PRO THERMAL...
  • Page 16 The Connect to mobile network screen appears. Please refer to your service provider’s SIM setup instructions. Please see the quick start guide if you need to manually install the SIM card. If no action is needed, tap Skip. USING YOUR XP PRO THERMAL...
  • Page 17 Google Terms of Services. After adding your Google account. The following screen will appear, asking if you want to use Google services to back up your Photos & videos and/or Other device data. Make your selections to proceed. USING YOUR XP PRO THERMAL...
  • Page 18 Tap on Next to proceed further. NOTE: Your fingerprint may be less secure than a strong pattern or PIN. NOTE: You can add multiple fingerprints if multiple users use the same device. USING YOUR XP PRO THERMAL...
  • Page 19 Add another. Otherwise, tap Next. The screens below are displayed after setting up the screen lock and fingerprint. Continue to make your selections at the bottom of each screen to complete the initial set up. USING YOUR XP PRO THERMAL...
  • Page 20 • You can also use the Settings menu to add another email account or set up other services. • Tap on No, thanks to proceed to the Home Screen. USING YOUR XP PRO THERMAL...

  • Page 21: Managing The Home Screen

    DESCRIPTION Tap to return to the previous Back Button screen. Tap to display the main Home Home Button screen. Tap to display a list of recently Recent Apps used apps. Button Double-tap to swap between USING YOUR XP PRO THERMAL...

  • Page 22: Notification And Status Icons

    4G network connected 5G network connected Airplane mode Alarm activated Battery charging in progress Battery level indicator Bluetooth activated Call forward (only if Always forward is enabled) Call in progress Device storage space is running out USING YOUR XP PRO THERMAL...
  • Page 23 Flashlight Missed call Music is played New SMS or MMS Near-Field communication (NFC) feature in use New E-mail No signal No SIM card Roaming Screen rotation Screenshot captured SD Card inserted Signal strength (full signal) USING YOUR XP PRO THERMAL...

  • Page 24: Notification Panel

    From the Home screen, swipe up to access the App screen. Scroll to and tap Settings. Scroll up and select Security & Privacy, Select Device Unlock. Select Screen lock and select one of the following options to configure phone: • None: Disables the screen lock. USING YOUR XP PRO THERMAL...

  • Page 25: Changing The Wallpaper

    Live Wallpaper Picker • Photos: It includes photos and screenshots taken using the phone’s camera. (Default Sonim wallpaper is Black Paint Sponge wallpaper.) • Wallpaper & style: Includes images that are pre-loaded with the phone. USING YOUR XP PRO THERMAL...

  • Page 26: Capturing A Screenshot

    For USB Type-C connectivity, please refer to location #4 of the callouts at the beginning of the “Using Your XP Pro Thermal” section above. Please visit the Sonim Accessory store for examples of PTT accessories. https://www.sonimtech.com/products/accessories GUIDELINE FOR HEADPHONE AND EARPHONE To prevent potential hearing damage, please refrain from listening at high volume levels for extended periods.

  • Page 27: Settings Menu

    100 feet, depending on the Wi-Fi router and surroundings. You can access the Internet when you connect your XP Pro Thermal to a Wi-Fi network. To connect your phone to a Wi-Fi network; On the Network & Internet screen, tap Internet.
  • Page 28 ADD NETWORK MANUALLY On Wi-Fi screen, tap Add network. Enter the Network name and select Security from the drop- down list. You can set the network password. Tap Advanced options. The settings, such as Proxy and IP settings, can be updated using the drop-down list. Tap Save to save the network settings.

  • Page 29: Network Preferences

    NETWORK PREFERENCES • On Wi-Fi screen, tap Network preference. • Turn on Wi-Fi automatically: Wi-Fi will be turned on automatically when you are near high-quality saved networks, like your home network. • Notify for public networks: Enable this option to get a notification when a high-quality public network is available.
  • Page 30 Data warning & limit: View the following data management options: • Mobile data usage cycle: Set the date the usage cycle resets. • Set data warning: Turn On to enable alerts when your mobile data usage reaches the amount set. •...

  • Page 31: Airplane Mode

    SIMs On the Network & Internet screen, tap SIM Manager for the following options: • SIM cards: The phone accepts up to two SIM Cards. Tap on the SIM to explore additional management options for that SIM. NOTE: When using multiple SIM cards, set a primary card (Preferred SIM card) to be used for calls, texts, and data.

  • Page 32: Usb Tethering

    whenever you are not connected to Wi-Fi. On the Hotspot & tethering screen, tap Wi-Fi hotspot. Turn On to enable the mobile hotspot. When this option is disabled, you cannot share Internet or content with other devices. • Hotspot name: Set the hotspot name. •...

  • Page 33: Bluetooth Tethering

    BLUETOOTH TETHERING You can share the phone’s internet connection via Bluetooth. For sharing internet, you have to pair your Bluetooth with another device. On Hotspot & tethering screen, tap Bluetooth tethering. Turn On Bluetooth tethering. Pair your Bluetooth device with another device. Data Saver Data usage refers to the amount of data your phone uses during internet data transfers.

  • Page 34: Connected Devices

    On the Connected devices screen, tap Connection preferences > Bluetooth. PAIR NEW DEVICE To activate Bluetooth and pair your XP Pro Thermal device with other Bluetooth devices: With Android 14, Bluetooth will automatically turn On when scanning for a new device.

  • Page 35: Forget A Bluetooth Device

    Ensure the device you want to pair with BLE is powered on and in pairing mode. The Sonim BLE app will search for available devices. If your device is not listed, then you will be given the option to connect manually through the Sonim BLE Connect application.
  • Page 36 USB is a plug-and-play interface that allows a computer to communicate with peripherals and other devices. On the Connected devices screen, tap USB. You can use USB for the following tasks: • File Transfer: Tap this option to transfer the data from one device to another.
  • Page 37 ) on the top right corner of the screen and check Enable wireless display to view a list of nearby devices you can cast to. NOTE: When you connect the Sonim XP Pro Thermal phone to a computer, it appears as a drive, not as a device. Printing On the Connected devices screen, tap Connection preferences >...

  • Page 38: Quick Share

    Chromebook You can use your phone to unlock your Chromebook screen and send and receive text messages from your Chromebook. On the Connected devices screen, tap Connection preferences > Chromebook. Tap the drop-down list to view the Gmail accounts that are configured on your device.

  • Page 39: Apps

    Apps View current running applications, manage default apps, and more. From the Home screen, swipe up, scroll to and tap Settings > Apps ( Default Apps The default apps are listed. On App screen, tap Default apps. Set the default app for the browser, phone, messages, and other applications.

  • Page 40: Special App Access

    Special App Access A list of permission levels will be shown. Click on a permission level to view a list of apps allowed to perform that permission/task/access, etc. On the App screen, tap Special app access. View app access for special functions, such as battery optimization, display over other apps, unrestricted data, usage access, etc.
  • Page 41 Notification History View your recent and snoozed notifications. On the Notifications screen, tap Notification history. The default setting is OFF. Turn On Notification history. When you turn this ON, your recent and snoozed notifications will appear. Conversations View priority and modified conversations. On the Notifications screen, tap Conversations.

  • Page 42: Notifications On Lock Screen

    You can set Do Not Disturb behavior, exceptions, schedules, etc. Flash Notifications You can set your XP Pro Thermal to flash the camera light or the screen when notifications are received or when alarms sound. Set the Camera Flash to ON to activate the camera light when notifications are received or when alarms are activated.

  • Page 43: Wireless Emergency Alerts

    Wireless Emergency Alerts On the Notifications screen, tap Wireless Emergency Alerts. Enable the Allow alerts feature (Wireless Emergency Alerts). ALERTS • Extreme threats: Turn On this option to get the alerts for extreme threats to life and property. • Severe threats: Turn On this option to get the severe threats to life and property displayed.

  • Page 44: Battery Settings

    Allow Notification Snoozing On the Notifications screen, tap Allow notification snoozing. Turn On this option to allow temporarily snoozing certain notifications. Notification Dot On App Icon The default setting is enabled. This option allows the display of notification dots on an app icon to alert that you have a notification. Enhanced Notifications Enhanced notifications can access notification content, including personal information like contact names and messages.

  • Page 45: Battery Saver

    Battery Saver Battery Saver mode turns on the Dark theme and limits or turns off background activity, some visual effects, certain features, and some network connections. On the Battery screen, tap Battery Saver. • Use Battery Saver: Turning this setting ON will enable the Battery Saver mode, and it will automatically turn off when the phone is plugged in.

  • Page 46: Usb Power Saving

    USB Power Saving You can enable specific settings relative to USB charging. • Automatic power ON: The default setting is OFF; however, enabling this feature will automatically power your device on when a USB device is connected. You also have two options related to powering your device OFF when tied to USB charging: •...

  • Page 47: Storage Settings

    Storage Settings The Storage settings menu allows you to manage internal storage on your phone and provides menu choices for an optional SD card (not included). From the Home screen, swipe up to access the App screen, scroll to and tap Settings > Storage ( SD Card You must have an SD card inserted to manage settings.

  • Page 48: Sound & Vibrations Settings

    Sound & Vibrations Settings Control your phone’s audio, from ringtones and alerts to tap tones and notifications. From the Home screen, swipe up to access App screen, scroll to and tap Settings > Sound & vibration ( • Drag the sliders to adjust the volumes of Media, Call, Notification, Ring, and Alarm.

  • Page 49: Shortcut To Prevent Ringing

    • Hide Profanity: Profanity will be replaced with an asterisk symbol (*). • Show sound labels: Include sounds like laughter, applause, and music. • Live Caption in volume control: When enabled, all audio, captions, and typed responses during calls are processed on your device (they are never sent to Google).

  • Page 50: Default Notification Sound

    Default Notification Sound On the Sound screen, tap Default notification sound. Select the default notification sound. You can customize your notification sound by scrolling down to the bottom of the list and tapping Add notification. Default Alarm Sound On the Sound & Vibrations screen, tap Default alarm sound. Select the default alarm sound.

  • Page 51: Adaptive Brightness

    NOTE: The higher the brightness with the display on, the more battery power is used. Adaptive Brightness The default setting is enabled. While this setting is enabled, the screen brightness automatically adjusts based on the lighting conditions. Lock Screen On the Display screen, tap Lock screen. Set what to display and when to display it while the screen is locked.

  • Page 52: Night Light

    Display Size And Text On the Display screen, tap Display size and text. From this screen: • Drag the slider to set the font size of the text to make the text smaller or larger. • Drag the slider to set the display size of everything on your screen.

  • Page 53: Wallpaper

    Screen Saver On the Display screen, tap Screen Saver. Turn On Screen Saver. You can select to use either the Clock, Colors or Photos as your screen saver. Wallpaper Use Wallpapers to modify your screen display using either on device wallpapers or your own photos.

  • Page 54: Select To Speak

    Talk Back Shortcut There is a Talk Back shortcut available to make it easier to use this feature when activated. Options are to Tap the Accessibility button on the screen, or to press & hold both volume keys. Settings Use this section to adjust various audio settings & controls for colors, gestures, image &...

  • Page 55: Glove Touch Mode

    • Remove animations: reduce movement on the screen, • Large mouse pointer: make the mouse pointer more noticeable. Extra Dim On the Accessibility screen, tap Extra dim. Dim screen beyond your phone’s minimal brightness. Magnification On the Accessibility screen, tap Magnification. •...

  • Page 56: Accessibility Menu

    Interaction Controls Accessibility Menu This menu provides a large on-screen menu to control your device. You can lock your device, control volume & brightness, take screenshots and more. Switch Access Switches can assist you if you have difficulty using the touchscreen. These can be externally connected to your device, like a keyboard or large button.

  • Page 57: System Controls

    System Controls On the Accessibility screen, tap System controls. • Navigation Mode: Set system navigation by gestures or using Back, Home and Recent Apps buttons located at the bottom of the screen. • Power button ends call: Enable ending calls by pressing the Power key.

  • Page 58: Audio Description

    Audio Audio Description Hear a description of what’s happening on screen in supported movies and shows. Flash Notifications Flash the camera light or the screen when you receive notifications or when alarms sound. Audio Adjustment On the Accessibility screen, tap Audio adjustment. •...

  • Page 59: Programmable Keys

    • Pitch: Drag the slider to adjust pitch. Tap PLAY to play the example. Tap RESET to reset all the Text-to-speech settings back to default. Programmable Keys Your device has two programmable keys. You can assign these buttons to specific on-board applications. From the Home screen, swipe up to access App screen, scroll to and tap Settings >...

  • Page 60: Push-To-Talk (Ptt)

    Select Press And Hold Timer To Engage PTT Key If you wish to assign a delay to this action, touch the SELECT Press and Hold Timer to engage PTT Key option, and from the menu displayed, select the appropriate delay you would like to assign. The default setting is OFF.

  • Page 61: Device Unlock

    Device Unlock SCREEN LOCK Set your Screen lock. The options are: None, Swipe, Pattern, PIN or Password. FACE & FINGERPRINT UNLOCK In addition to unlocking your phone, you can also use your fingerprint to authorize purchases and access apps. IMPORTANT: You will not be able to unlock via fingerprint on first boot / power on.

  • Page 62: System & Updates

    NOTE: Using Face unlock works best in well lit environments. Fingerprint On the Security & Privacy screen, tap Device unlock > Face & Fingerprint Unlock > Fingerprint. Tap on “Add fingerprint” and follow the on-screen prompts to place your thumb on the side fingerprint sensor (power button). Account Security This will allow you to review the Google Security settings and any passwords saved to your Google Account.

  • Page 63: Permission Manager

    Privacy From here you will be able to access your Permission manager, privacy dashboard, ads, health content, data sharing updates for location as well as controls for clipboard access, password character display, apps accessing your location and Google’s Activity Controls. PERMISSION MANAGER On the Privacy screen, tap Permission manager.

  • Page 64: Show Passwords

    Controls SHOW CLIPBOARD ACCESS Default is ON; Show a message when apps access text, images or other content you’ve copied. SHOW PASSWORDS Default is ON; Display characters briefly as you type LOCATION ACCESS See apps and services that have access to location. ACTIVITY CONTROLS Choose the activities and info you allow Google to save.
  • Page 65 SECURITY Extend Unlock This Google feature allows you to keep your device unlocked when it’s with you. Extend Unlock can recognize when: • You are holding the device • You are near home or another trusted place • Your watch or another trusted device is nearby Tap on the blue GOT IT button.
  • Page 66 Theft Protection Lock the device’s screen if theft is detected. Use built-in safeguards to protect your personal data if your device is stolen. • Theft Detection Lock. Tap to turn on the feature. The screen will lock if this setting detects that someone has taken your device and ran away.

  • Page 67: Location Settings

    Trust Agents From the Security & Privacy screen, scroll to and tap More security & privacy, then scroll to and tap Trust agents. Slide the switch to the On position to turn them on. App Pining • From the Security screen, tap App pinning. Slide the switch to the On position to turn it on.

  • Page 68: Location Services

    Location Services Earthquake alerts: The default setting is ON; you will receive an alert with the initial estimated magnitude and distance from your location. Alerts are managed by Google. Emergency Location Service: Turn On Google ELS. If ELS is supported in your region, when you contact an emergency number, your device may automatically send its location to emergency responders using ELS.

  • Page 69: Safety & Emergency

    Safety & Emergency Store your medical and emergency information, view emergency alerts, and manage settings on emergency SOS and location service. From the Home Screen, swipe up to access App screen, scroll to and tap Settings > Safety & emergency ( •...
  • Page 70 Emergency Location Service When activated and in an area that supports this feature, when you call or text an emergency number, your device may automatically send its location and other critical information to emergency responders. Earthquake Alerts Default is ON. You will get an alert with the initial estimated magnitude and distance from your location.

  • Page 71: Passwords And Accounts

    Passwords and Accounts From the Home screen, swipe up to access the App screen, scroll to and tap Settings > Passwords and accounts ( PASSWORDS See, change, or remove passwords you saved in your Google Account. AUTOFILL SERVICE Autofill your information from your Google Account when needed. Fill in the categories with the information you would like to autofill, such as addresses and payment methods.

  • Page 72: Digital Well Being And Parental Controls

    Digital Well Being And Parental Controls From the Home screen, swipe up to access the App screen, scroll to and tap Settings > Digital Wellbeing & parental controls ( DIGITAL WELLBEING • Use app timers and other tools to keep track of screen time and unplug more easily.

  • Page 73: Focus Mode

    Focus mode Set a schedule to pause distracting apps and hide their notifications. Screen time reminders Stay in control of your digital habits with screen time reminders. Get occasional reminders showing how much time you spend on the app. To enable, click on the Turn on button. REDUCE INTERRUPTIONS Manage Notifications Enable or disable the notifications of apps.

  • Page 74: Parental Controls

    notification arrives or 2) no visuals or sound when a notification arrives. • You can also set custom settings. Heads Up • Receive a reminder from Google when walking while using your phone to focus on what’s around you. • Show icon in the app list: Turn on to show icon in the application list.

  • Page 75: System

    • From this menu, you will have the capability to access Find My Device, Password Manager, Google Wallet, and Quick Share. System Configure your device’s languages, gestures, time, and backup. From the Home screen, swipe up to access the App screen, scroll to and tap Settings >...
  • Page 76 • Select your Number preferences. SPEECH These tools will assist with voice input and recognition, as well as text- to-speech output. • Voice input: Speech recognition and Synthesis from Google. • On-Device recognition: Choose a language for on-device speech recognition. •...
  • Page 77 Google voice typing: You can use Google voice typing for entering the text instead of using the keyboard. Spell checker Turn ON to use the spell checker. You can select the language from the list of languages From the Default spell checker, you can click on the Settings icon, and you can include your contacts' first and last names as part of your dictionary, as well as marking words that are potentially misspelled with a blue underline.
  • Page 78 Press & Hold Power Button Pressing and holding the power button can be set up for two different actions: • Displaying the Power menu: Choosing this displays options to make an emergency call, lock your phone, restart your device, or power it off. •...

  • Page 79: Date And Time

    Date & Time From the Home screen, click Settings > System > Date & time The device defaults to using the network date and time. If you disable this, you can manually change the date and time to your preferred setting.

  • Page 80: System Updates

    You can determine what you would like to backup: • Applications • Photos & videos • SMS & MMS messages • Call history • Device settings • Google Account data Advance Settings You also may choose to back up using mobile or metered Wi-Fi data. The default setting here is OFF.
  • Page 81 SETTINGS MENU...

  • Page 82: Reset Options

    Reset Options From here, you can: • Reset Mobile Network Settings • Reset Bluetooth & Wi-Fi (Note: This action cannot be undone.) • Reset app preferences. This will reset all preferences for: disabled apps disabled app notifications default applications for actions background data restrictions for apps permission restrictions battery usage settings...

  • Page 83: About Phone

    About Phone To access specific information about your device, from the Home screen, swipe up to access the App screen, scroll to and tap Settings > About phone ( The following information is displayed: Basic Info Device name Tap on this to show your device name. You can change this. Note that this is what others will see when/if you connect to Bluetooth devices, Wi-Fi networks, or hotspots.

  • Page 84: Android Version

    Model Tap to display Model, Type number, Serial number & Hardware version number. Tap to display the QR code for your EID. IMEI (SIM slot 1) (Primary) Tap to show info. IMEI (SIM slot 2) If a second SIM is in use, tap to show info. Android version •...

  • Page 85: Bluetooth Address

    Device Wi-Fi MAC address The device Wi-Fi MAC address is displayed. Bluetooth address This address is used to identify the phone when connecting to other Bluetooth devices. Up time Displays the measurement of time in hours since the device was last restarted or powered up.

  • Page 86: Managing Contacts

    MANAGING CONTACTS The phonebook enables you to store phone numbers and other details about your contacts. This feature enables you to add and dial phone numbers, as well as send SMS and MMS messages. From the Home screen, swipe up to access the App screen, scroll to and tap the Contacts ( ) app.

  • Page 87: Editing Contact Details

    To add a picture to the contact: On the Contacts screen, scroll to the desired contact and tap the contact to view the details. Tap the pencil icon ( ) at the top of the screen (Edit), and then tap on the picture + icon ( ) at the top and follow the prompts.

  • Page 88: Managing Contacts Settings

    When ready to send, tap the arrow in the text field on the right side of the screen to send your message. NOTE: If you attach a media file or a contact to your SMS message, it will automatically be converted to an MMS message.
  • Page 89 will be saved to your Downloads folder. You may share that file through text messaging, or for more options, view the file in your Download folder. All Apps Screen > Files > Categories: Downloads. • Blocked numbers: Numbers you won't receive calls or texts from.

  • Page 90: Searching For A Contact

    Searching For A Contact On the Contacts screen, tap the search icon ( ) at the top. Enter the first few letters/numbers of the contact name or phone number to be searched. All the contacts containing the searched text will be displayed. Sharing A Contact App Screen >...

  • Page 91: Managing Call Settings

    MANAGING CALL SETTINGS From the Call Settings screen, you can adjust volume levels, ringtones, vibration options, and other actions like setting up your voicemail. You can also customize the sounds and volume levels of the ringtones, alarms, and navigation feedback. From the HOME screen, Tap Phone ( ), then Tap ( ) on the top right corner of the screen, then tap Settings.

  • Page 92: Blocked Numbers

    Blocked numbers Unknown: Enable the ability to block calls from unidentified callers. You will not receive any calls or text messages from the blocked numbers. If you wish to add a number to be blocked, tap Add a number. Enter the number to be blocked and tap Block.

  • Page 93: Display Options

    Change password • Additional Settings Caller ID Network default Hide number Show number Call Waiting Enable to disable being alerted during a call  when you receive an incoming call. *These are network-related features. Menu options will only be visible based on your provider’s network offerings.
  • Page 94 Do Not Disturb You can turn Do Not Disturb on or off, and from here you can also identify specific people, applications, alarms & sounds, reminders, and calendar events that can override the Do Not Disturb mode. You can activate a Do Not Disturb schedule and specify which events can be included in Do Not Disturb management.
  • Page 95 Determine how your options for hidden notifications are when Do Not Disturb is on: • You will see notifications on your screen but no sound, • You won’t see or hear notifications, or • You can set custom settings based on when the screen is off or on Phone Ringtone Use this submenu to set the preferred ringtone for incoming calls.
  • Page 96 Shortcut To Prevent Ringing Enabling this feature allows you to vibrate or mute the ringing when you press the volume up and power buttons together. Default Notification Sound Select the default sound for notifications that are received by your device. Default Alarm Sound Select the default sound for alarms that will play when an alarm is activated.

  • Page 97: Voicemail

    Voicemail From this submenu, you can change various settings for voicemail sounds & notifications. • Sound: The Default notification sound is selected. You can select any other sound from the list. • Vibrate: Turn On to get the vibration when a voicemail is received.

  • Page 98: Sending Messages & Emails

    SENDING MESSAGES & EMAILS SMS and MMS are convenient means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. You can use the Messages app on your phone to send SMS and MMS messages to other mobile phones or any other equipment that can receive SMS and MMS.

  • Page 99: Deleting Messages

    iii. Select the multimedia file to be attached. *file size may vary based on carrier requirements. Photo: You can add a previously captured photo or take a photo Tap the camera ( ) icon. In the next step, take a photo by tapping on the gray circle, or tap on an existing photo(s) to share.

  • Page 100: Sonim Iris App

    SONIM IRIS APP Why Use A Thermal Camera Thermal cameras detect and display surface temperatures of objects, even in darkness, and can observe temperature differences down to fractions of a degree. Unlike X-ray vision, they cannot see through walls, doors, glass, clothing, or detect buried objects. They also struggle with accurately measuring the temperatures of shiny surfaces.

  • Page 101: Main Menu Icons

    IR scale. Toggle High Temp Measurement. Selecting this button will toggle between standard temperature range (-40° C to 120° C) and high Temperature mode (80° C to 400° C). The icon with a slash indicates standard temperature range. SONIM IRIS APP...
  • Page 102 VividlR, an algorithm that digitally enhances thermal image quality for improved detail in thermal images. When active, the icon will change to the picture to the right. The last photo taken will be shown here as a thumbnail. SONIM IRIS APP...

  • Page 103: Blending Mode

    Visible only displays only the visible image from the rear camera of the XP Pro Thermal for times when a visible image context is required within the MyFLIR Pro app. The Slider bar allows complete control in blending mode by...

  • Page 104: Spot Meter

    Temperature Flags can be drawn over any area of interest by touching and holding in the area of interest. In addition to the average temperature, minimum and/or Maximum temperatures can be selected. These extremes will be pinpointed and represented by the minimum and maximum temperature flags. SONIM IRIS APP...
  • Page 105 MODE Still camera mode allows you to take thermal photographs. High resolution (120 x 160, 12μm pixel) 24-bit RGB output. Video camera mode allows you to record thermal video footage. SONIM IRIS APP...

  • Page 106: Image Editing

    Time, Location, Temperature, and Emissivity. Generate Report provides four (4) different PDF templates to create powerful image reports for each thermal image selected. These reports include measurement and image information, as well as both thermal and visible images. SONIM IRIS APP...

  • Page 107: System Settings

    This ensures optimum image quality and thermal accuracy, but it can occasionally interrupt imaging continuity while calibrating. This option can disable automatic calibration. Allow Usage Statistics: This option helps to improve the app by sharing usage information with FLIR Systems. SONIM IRIS APP...

  • Page 108: Mode Selection

    (see: Changing the palette, Using Region of Interest (ROI) Measurements, Image Adjustments (Image Blending), and Using the IR Scale and Isotherms. SONIM IRIS APP...
  • Page 109 ) Spot Meter icon to add or remove spot meters. Tap the ( ) icon to add notes to the image. Then click save to save the notes to the image. Tap the ( ) icon to change the image's color palette. SONIM IRIS APP...

  • Page 110: Generating Reports

    ) button below the displayed image. • Select one of the four available reporting templates: • The report will automatically populate according to the information sets in each template. • Save and share the report as required. SONIM IRIS APP...

  • Page 111: Saving A Video Clip

    Define the settings. The settings that can be defined are: Initial delay (seconds) Frame interval (seconds) Playback rate (frames per second/FPS) Show elapsed time. Tap the ( ) button to start the recording. Tap the ( ) button to stop the recording. SONIM IRIS APP...

  • Page 112: Changing The Palette

    The MyFLIR Pro app offers users the choice between 9 different color palettes. To select a palette: Tap the ( ) button at the bottom left of the screen to display the Palette Selector. Choose one of the available palettes as follows: SONIM IRIS APP...
  • Page 113 Many species of animals have evolved to blend in with their surroundings, making them hard for hunters or wildlife enthusiasts to find. Lava is best suited to locate these camouflaged animals. LAVA SONIM IRIS APP...
  • Page 114 ) indicating that calibration is in progress. You can switch between automatic and manual calibration modes. In manual mode you need to manually calibrate the image. • To calibrate the image manually, tap the ( ) button. SONIM IRIS APP...

  • Page 115: High Temperature Mode

    ) button in the top tool bar and do one of the following: Spot Meter • Tap the ( ) button to create an individual Spot meter. • Drag the generated Spot meter icon across the screen to gauge the temperature of a specific spot in the scene. You SONIM IRIS APP...
  • Page 116 In all ROI modes besides Spot meter, you can enable flags identifying the maximum ( ) and minimum temperature points within the ROI. • Tap and hold anywhere within the ROI to show the temperature toggles and enable min/max or both limits. SONIM IRIS APP...
  • Page 117 The MSX outlines strength can be adjusted using the alpha slider bar ) when the camera is in MSX blending mode. In MSX mode, you can take a close-up photo/video of objects at a distance of 0.3-1 m (12-40 in.). SONIM IRIS APP...
  • Page 118 ) icon and select the Image Realignment Utility. Place an object such as your hand in the field of view, about half a meter away. Tap the camera button to freeze the image and enable alignment controls. SONIM IRIS APP...
  • Page 119 Drag the scale bar to adjust the range. • Tap the number box to enable direct editing of the number. SETTING AN ISOTHERM The Isotherm feature allows you to indicate a specific temperature range with a highlight color. • Open the IR scale. SONIM IRIS APP...

  • Page 120: Using The Timer

    NOTE: This section applies only to the Photo and Video modes. You can set up MyFLIR to save an image after a specified interval. Follow this procedure: • Tap the ( ) icon to display the tools and settings menu. • Tap the ( ) icon. SONIM IRIS APP...

  • Page 121: Using The Lamp

    Emissivity: To change the emissivity, tap Emissivity ( and select one of the following: Matte (Recommended). Semi-Matte. Semi-Glossy. Glossy (Not recommended). What is emissivity? Emissivity is the ability of a material to emit infrared light. To get an accurate measurement, the emissivity needs to SONIM IRIS APP...
  • Page 122 Allow usage statistics ( ) to On. • Reset Settings: To reset settings to factory default sect the ) icon. • Image Realignment Utility: Use this utility ( ) to realign MSX and Alpha Blending between visual and thermal cameras. SONIM IRIS APP...

  • Page 123: Sonim Scout

    Sonim Scout The Sonim Scout app is a solution that enables users to register with Sonim and utilize several key enterprise features. A Sonim Cloud account is required to fully utilize Scout capabilities. For more information, visit https://www.sonimcloud.com. SETUP The Setup tab consists of the...
  • Page 124 The Support tab consists of of the following features: the following features: • Remote Support • Contact Transfer • Sonim Care • Sonim BLE Connect • Warranty Registration • Call Screening • Remote Log Capture • Stealth Mode • Device Information •...

  • Page 125: Using Applications

    USING APPLICATIONS Camera The Sonim XP Pro features a 50MP primary camera and a 16MP front camera with fixed focus for capturing images. Saved pictures can be accessed via the Photos app or by clicking the gallery button on the lower left corner of the screen.
  • Page 126 Night This mode reduces noise and sharpens details for low-light photography. Keep your phone still when taking photos. Video You will have access to Beauty & Filter settings, as well as an Auto Zoom setting (0.6x, 1x, or 2x). Photo You will have access to Beauty &...
  • Page 127 Camera mode. NOTE: These descriptions are for the camera installed on the Sonim XP Pro Thermal. If you are using a different camera, these descriptors could be different. These icons are seen at the top of the screen from left to right: FLASH: Tap on the Flash icon to activate or deactivate the flash.
  • Page 128 SETTINGS Picture Size: Ability to adjust the size while in Pro or Photo modes. • 1.2MP (1:1) • 13MP (4:3) • 8MP (16:9) • 7MP (Full screen) Shutter Sound: It can turn on or off. QR Code recognition Geotagging: When enabled, it records coordinates where pictures are taken.
  • Page 129 Touch Shot: Enabling this feature allows you to capture a photo by simply touching anywhere on the touchscreen. NOTE: This does NOT work when in video mode. Face Detection: Enable this feature to automatically detect and track a face, keeping it in focus as you move the camera. Watermark: This Google Camera feature allows you to create a time watermark, a device watermark, and/or a location watermark.

  • Page 130: Calendar

    Calendar The Calendar helps you to set up appointments, schedule reminders and alerts and repeat them as required. You can also view your saved tasks on a daily or weekly basis. To access your calendar: From the App screen, tap Calendar ( To change the calendar view, tap Option ( ) and you can view the calendar in:...

  • Page 131: Calculator

    Calculator The default calculator in this phone is designed to perform simple mathematical calculations. To access the calculator, from the App screen, tap Calculator ( To enter numbers, tap the respective numeric soft keys. To perform your calculations, touch the respective operation soft keys on the screen.
  • Page 132 Clock • The clock automatically displays the current time for your location by using data from the nearest connected cell tower. • To check the time in other cities around the world, tap the “+” button and start typing the first few letters of a city’s name.
  • Page 133 Select a preferred alarm tone to wake up to. Enable or disable vibration based on your preference. Add the alarm to your Google Assistant Routine to seamlessly integrate it with your daily tasks. • Set Up Bedtime Notifications Configure a consistent bedtime to help you develop a healthy sleep pattern.

  • Page 134: Alarm Settings

    To access Clock settings directly from the Clock application, tap the 3 dots in the upper right-hand corner of your screen. The following tools are available: Screensaver: You will enable the screensaver when you access this screen. Settings: • Clock Settings: Style: Digital or Analog Display time with seconds: on or off Automatic home clock: Enabling this feature allows...

  • Page 135: Timer Settings

    Snooze after: This allows you to set the time to snooze after you have silenced your alarm. Options are from 1 minute to 30 minutes. You can also: • Adjust the volume of your alarm • Gradually increase the volume of your alarm from 5 seconds to 60 seconds (in 5-second increments) •...

  • Page 136: Sound Recorder

    Send feedback This link will allow you to provide feedback directly to Google. Sound Recorder You can record voice memos using the device’s sound recorder. To access the sound recorder, from the App screen, tap Sound Recorder. To record an audio file, tap the red record button located in the bottom center of the screen.

  • Page 137: Files

    (password), there is no way to recover it, and these files will be lost. Please protect your lock code. Neither Google nor Sonim can recover this lock code for you or reset it without a factory reset, which would delete all folders within this Safe Folder.

  • Page 138: Safety Information Guideline

    SAFETY INFORMATION GUIDELINE Product Information Applicable models X802(S3112); X802(S3111); X802(S3012); X802(S3011) Spec: 850/900/1800/1900 MHz (Not for USA and Canada market) UMTS I, II, IV, V, VIII 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 20, 25, 26, 28, 29, 30, 32, 38, 39, 40, 41, 42, 43, 48, 66,68, 71 5G FR1 n1, n2, n3, n5, n7, n8, n14, n20, n25, n26, n28, n30,...
  • Page 139 WiFi 802.11 a/b/g/n/ac/ax, Up to 10 connections, 2.4G/5G/6GHz BT5.3, BLE GPS/a-GPS, Galileo Glonass, Beidou, SBAS Dual 4FF SIM slots Charging USB Type C with fast charging (18W), Wireless charging (WPC), 2-pin on back Loud Bottom-facing, Dual loud speaker, 100+dB at 10cm Speaker Side buttons Programmable key, Volume keys on left, Emergency button on top, Power with Fingerprint on right...

  • Page 140: Battery Info

    Battery Info Model: BAT-05000-21S Battery Usage Your Sonim XP Pro Thermal phone has a non-removable battery. If you have any battery-related questions, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at globalsupport@sonimtech.com. • Use only a Sonim XP Pro Thermal (X802) certified battery that is designed for this phone model.

  • Page 141: Tips To Extend The Battery Life

    listed items for more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage or stop the application completely. • If you Force Stop an application, it may affect not only the overall performance of that application but also the device's performance.
  • Page 142 • If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected. Properly Charging The Device Insert the charger Insert the charger plug into a power outlet Connect to the phone The charging port is located at the bottom of the phone and is covered by the rubber charging port cap.

  • Page 143: Safety Guidelines

    • If you use a climate-controlled storage location, set the temperature to 59° to 77°F (15° to 25°C) and keep the relative humidity ≤85% RH. • Recharge the battery once every 6 months using the original Sonim wall charger and charging cable.

  • Page 144: Avoid High Temperatures

    This does not indicate water leakage. The droplets will disappear at room temperature. The Sonim XP Pro Thermal is dust-resistant, rugged, and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For...

  • Page 145: Personal Medical Devices

    Personal Medical Devices Mobile phones can interfere with the operation of cardiac pacemakers and other implanted medical devices. Please avoid placing your mobile phone over a pacemaker, for example, in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. Maintaining a minimum distance of 15 cm (6 inches) between the mobile phone and the pacemaker limits the risk of interference.

  • Page 146: Emergency Calls

    liquids, or expose to fire, explosion, or other hazard. • Only use the battery with a charging system that the system has qualified according to the CTIA Certification Requirements for Battery Systems Compliant with IEEE 1725. Using an unqualified battery or charger may pose a risk of fire, explosion, leakage, or other hazards.

  • Page 147: Rf Device Warning

    Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider. RF Device Warning USA and Canada Market USA market FCC INTERFERENCE STATEMENT This mobile phone complies with part 15 of the FCC Rules.

  • Page 148: Fcc Note

    FCC NOTE Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. USA market FCC RF EXPOSURE INFORMATION (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
  • Page 149 with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: WYPS3111 For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and be positioned a minimum of 10 mm from the body.
  • Page 150 Canadian market IC Radiation Exposure Statement(SAR) This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 151 lorsqu'elle est correctement portée sur les membres. This device has been test and compliance with approved with IC:8090A-S3111 Canadian market WIFI warning • Devices shall not be used for control of or communications with unmanned aircraft systems. • Devices shall not be used on oil platforms. •...
  • Page 152 The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. L’appareil pour fonctionner dans la bande 5150-5250 MHz est uniquement pour une utilisation à l’intérieur pour réduire le potentiel d’interférence nuisible aux systèmes satellites mobiles co-canaux.
  • Page 153 The table below shows the wireless technologies (including frequencies/bands by air interface and codec) that are tested or not tested according to FCC rules and limited waiver DA23-914: T-Coil Volume Air Interface Bands Codec control LTE/NR/WIFI LTE:2/4/5/7/12/13/14/ EVS-NB/WB /25/26/30/38/41/42/4 AMR-NB/WB Yes (2) 3/48/66/71 EVS-SWB, Opus...

  • Page 154: Eea Market

    EEA market RED compliance The device is compliance with Directive 2014/53/EU, please visit www.sonimtech.com Radiation Exposure Statement(SAR) This device meets applicable international safety requirements for exposure to radio waves. The mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines from the independent scientific organization ICNIRP (International Commission of Non-Ionizing Radiation...
  • Page 155 WIFI warning The device is restricted to indoor use only when operating in the 5250 to 5350 MHz, 5945 to 6425MHz (WIFI 6E LPI) frequency range. RO SK UK(NI) EU Variant power table Conducted Power / dBm GSM900: 32.5, GSM1800: 29.5 WCDMA B1: 24.5, WCDMA B5/8: 25 LTE B1/3/5/7/8/20/28/38/40/42/43/68: 25 LTE B41 for HPUE : 27...

  • Page 156: Eco 1670 Regulation Requirements

    0,02 g and 0,05 g, above 0,05 g). -- Between 0.02g and 0.05g The indicative value of the recyclability rate Rcyc; -- Recyclability rate: 90.4% (for XP Pro Thermal). The indicative percentage of recycled content for the product or a part thereof, where available; if not available, the recycled content should be indicated as “not known”...
  • Page 157 management system on: -- See the section topic “Battery Settings” on page 46. date of manufacturing of the battery; date of first use of the battery after the set-up of the device by the first user; iii. number of full charge/discharge cycles (reference: rated capacity);...
  • Page 158 Sonim XP Pro Thermal EMEA USER GUIDE 30 May2025, V1.7.01 FINAL ECO 1670 Regulation Requirements...

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