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Technical Service Guide
December 2019
Top Freezer R600a 16, 17 and 18 cu. ft.
Refrigerators
GIE17GSNBRSS
GIE18DTNBRBB/WW
GPE17CTNBRWW
GTE16DTNBLWW
GTE16DTNBRCC/WW
GTE16GTNBLWW
GTE16GTNBRWW
GTE17DTNBRBB/CC/WW
GTE17GSNBRSS
GTE17GTNBRBB/WW
GTE18DCNBRSA
GTE18DTNBRBB/WW
GTS16DTNBRWW
GTS17DTNBRBB/WW
GTS17GSNBRSS
GTS17GTNBRWW
GTS18DTNBRBB/WW
HPE16BTNBLWW
HPE16BTNBRWW
HPS16BTNBLWW
HPS16BTNBRBB/WW
HPS18BTNBRBB/WW
XPS16BTNBRWW
XTE18GTNBRBB/WW
XTS18GSNBRSS
XTS18GTNBRBB/WW
31-9308
Rev. 2 ~ 12/9/2019

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  • Page 1 Technical Service Guide December 2019 Top Freezer R600a 16, 17 and 18 cu. ft. Refrigerators GIE17GSNBRSS GTS17DTNBRBB/WW GIE18DTNBRBB/WW GTS17GSNBRSS GPE17CTNBRWW GTS17GTNBRWW GTE16DTNBLWW GTS18DTNBRBB/WW HPE16BTNBLWW GTE16DTNBRCC/WW GTE16GTNBLWW HPE16BTNBRWW GTE16GTNBRWW HPS16BTNBLWW GTE17DTNBRBB/CC/WW HPS16BTNBRBB/WW GTE17GSNBRSS HPS18BTNBRBB/WW GTE17GTNBRBB/WW XPS16BTNBRWW GTE18DCNBRSA XTE18GTNBRBB/WW GTE18DTNBRBB/WW XTS18GSNBRSS XTS18GTNBRBB/WW...
  • Page 2: Safety Information

    5. Locate the Warranty page. GE Appliances, a Haier Company Copyright © 2019 All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from GE Appliances, a Haier Company. – 2 –...
  • Page 3: Table Of Contents

    Table of Contents Safety Information ........................2 Warranty ............................2 Table of Contents ..........................3 Safety Requirements ........................6 Nomenclature ..........................7 Specifications ..........................8 Electrical Specifications ......................8 Refrigeration System (R600a) ....................8 Air Flow ............................9 Freezer Air Flow ........................9 Refrigerator Air Flow ......................9 Installation ............................10 Location Requirements ......................10 Clearances ...........................10 Power Cord ...........................10 Leveling Legs ........................10...
  • Page 4 LED Lights ..........................16 Sabbath Mode ........................16 Service Mode ........................17 Reduced Defrost Time Mode ....................17 Component Locator Views ......................18 Interior View ..........................18 Interior Components: Refrigerator ....................19 Control Housing Identification ....................19 Control Housing ........................20 Light Switch ..........................21 Refrigerator Thermistor......................23 LED Lights ..........................24 Control Board ........................25 Air Nozzle Foam and Seal ....................25 Control Housing ........................25...
  • Page 5 Base Plate ..........................37 Drain Tube ..........................38 Condenser Fan and Shroud ....................38 Machine Compartment Harness ...................40 Compressor Electricals ......................40 PTCR ............................41 Overload ..........................41 Run Capacitor ........................42 Compressor ..........................43 Drier ............................43 Condenser ..........................44 Water Valve ..........................45 Refrigeration System ........................46 Replacing R600a Sealed System Components ................47 Evacuation and Charging Procedures ..................47 LOKRING Information ........................48 LOKRING Rules ........................48...
  • Page 6: Safety Requirements

    Safety Requirements GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and steel toe shoes for all repairs. Prescription Safety Glasses Plano Type Safety Glasses Safety Glasses must be ANSI Z87.1-2003 compliant Cut Resistant Sleeve(s) Electrically Rated Glove and Dyneema®Cut Resistant Dyneema®...
  • Page 7: Nomenclature

    Nomenclature Model Number G T S 1 6 D T N R R W W Brand Handle Color G: GE A: Black w/Silver H: Hotpoint B: Black X: Crosley S: Stainless W: White Configuration Exterior Color I: Handle, Icemaker Installed B: Black P: Pocket Handle, Door Swing...
  • Page 8: Specifications

    Specifications Electrical Shock Hazard Death or serious injury can result from failure to follow these instructions. • Service by a qualified service technician only. • Reconnect all grounding devices after service. • Disconnect power before servicing this • Replace all parts and panels before operating. product.
  • Page 9: Air Flow

    Air Flow COLD AIR EVAPORATOR FAN FREEZER DOOR EVAPORATOR MANUAL DAMPER COLD AIR WARM AIR RETURN REFRIGERATOR DOOR Freezer Air Flow Refrigerator Air Flow The evaporator fan pulls warm air across the Cold air is also directed down a channel toward evaporator coil and blows cold air out into the the manual damper.
  • Page 10: Installation

    Installation Location Requirements Leveling Legs The product should not be installed in the Adjustable legs at the front corners of the following locations: refrigerator should be set so the refrigerator is firmly positioned on the floor, and the front is •...
  • Page 11: Door Swing Reversal

    6. Using an adjustable or 7/16-in. wrench, Door Swing Reversal unscrew the center hinge pin and remove it from its socket. Be careful not to lose the The door swing can be reversed between right or center hinge and washer. left depending on kitchen design and consumer preference.
  • Page 12: Stainless Steel Handle: Reversing

    10. Reverse the top hinge and screws on the right 15. Move the bottom hinge to the opposite side of with the two Phillips screws from the opposite the cabinet. side. Also move the plug in the top of the 16.
  • Page 13: Plastic Handle: Reversing

    8. Attach handle to freezer door with screws at 8. Attach new GEA badge (provided with new the bottom of the handle. Use a 1/8-in. Allen refrigerator) on freezer door opposite the wrench to tighten the set screw near the top handle.
  • Page 14 2. Tilt the door towards the cabinet. As the door 4. While lifting the top hinge so the pin fits into the socket on top of the freezer door, tilt the is brought into position, align the socket in the door with the hole in the center hinge.
  • Page 15: Operational Characteristics

    Operational Characteristics The control board allows for electronic control Cooling System Off of the following operations: POST, First Cycle, Cooling ON, Cooling OFF, Defrost States, LED Cooling System Off: When the refrigerator Lights, Sabbath, Service and Reduced Defrost thermistor detects a temperature below the knob Timer Mode.
  • Page 16: Defrost State

    Defrost State Sabbath Mode Defrost State: After pre-chill, the compressor and Sabbath Mode: Sabbath mode operation may both fans will be OFF while the defrost heater be entered at any time regardless of operational is ON. The heater will remain energized for the status.
  • Page 17: Service Mode

    Service Mode Reduced Defrost Time Mode Service Mode: This mode is used to determine Reduced Defrost Timer Mode: If desired, the thermistor status, abnormal defrost faults and standard defrost timer count of 96 hours may be excessive door open times. To enter Service reduced to 84 hours.
  • Page 18: Component Locator Views

    Component Locator Views Interior View Evaporator Cover Air Tower Freezer Icemaker Plug/Cover Freezer Refrigerator Light Switch Control Knob Control Housing Refrigerator Leveling Legs Left Right Veg Pan Cover Vegetable Bins Mobility Wheels – 18 –...
  • Page 19: Interior Components: Refrigerator

    Interior Components: Refrigerator Control Housing Identification The control housing is mounted to the ceiling of the refrigerator compartment. Defrost Drain Water Port Air Duct Opening Mounting Clips Defrost Drain Opening Mounting Stud (Spare) 9-Pin Molex Connector Mounting Stud Refrigerator Ceiling with Control Housing Removed The Snack Pan is supported on the middle shelf by the Snack Pan Rail.
  • Page 20: Control Housing

    Control housing lowered from ceiling Control Housing The control housing is comprised of the following components as shown below: Control Knob Light Switch Control Housing (Front) Control Housing (Rear) Light Cover Control Board Control Shield Air Nozzle Foam and Seal Molex Connector Defrost Drain Water Port LED Light Output...
  • Page 21: Light Switch

    Light Cover Removal Light Switch The light cover can be removed with the control The light switch provides feedback to the control housing either mounted in the refrigerator or board. The light switch contacts are considered removed. normally closed when the plunger is not pressed, and the door is open.
  • Page 22 Switch Not Pressed (Door Open) 4. Using a small flat-blade screw-driver, press against the tension tab on the side of the light • J2-6 (red) to J1-9 (orange): 0 VAC switch and carefully pry the switch out of the control housing. Switch Pressed (Door Closed) •...
  • Page 23: Refrigerator Thermistor

    6. Disconnect the 9-pin Molex connector from Refrigerator Thermistor the ceiling. The refrigerator thermistor provides input to the 7. Remove the control housing from the control board to maintain proper food storage refrigerator. temperatures inside the refrigerator. 8. Place the thermistor in a glass of ice water The refrigerator thermistor is connected to the (approximately 33°F) for several minutes.
  • Page 24: Led Lights

    6. Press the two tabs forward to release the 10. Lift the Styrofoam/EPS from the rear control board. control housing and remove the refrigerator thermistor from the channel in the Styrofoam. NOTE: The refrigerator thermistor must be located back in the EPS channel and fully seated for proper operation.
  • Page 25: Control Board

    Control Board Air Nozzle Foam and Seal The control board monitors and control the overall The air nozzle foam is designed from molded EPS (Styrofoam). The air nozzle foam and seal operation of the refrigerator. All wires leading to the control board including the refrigerator are used to direct air flow from the freezer section, thermistor, are hard-wired onto the board.
  • Page 26: Front Mobility Wheels And Leveling Legs

    Replacing the Control Housing Front Mobility Wheels and Leveling Legs 1. Remove power from the refrigerator. Warning: Remove power from the refrigerator 2. Remove the control housing from the prior to servicing the mobility wheel assembly. refrigerator compartment. Also, before moving the refrigerator from its installation, make sure that the leveling legs are 3.
  • Page 27: Interior Components: Freezer

    Interior Components: Freezer Icemaker Some 15-foot to 22-foot top freezer refrigerators have factory installed icemakers, but all are icemaker ready. The refrigerator uses an Electronic Icemaker designed specifically for R600a environments. NOTE: This icemaker will work in NON-R600a refrigerators as the 6-pin plug connector is identical. However, the wire pin locations are different.
  • Page 28: Icemaker Molex Cover

    Icemaker Wiring Icemaker Removal • Icemaker motor: Brown to orange 1. Remove the ice bucket. • Icemaker valve (during fill): White to orange 2. Disconnect the icemaker connector. Use a small flat-blade screw-driver to release the (Both are 120 VAC) locking tabs.
  • Page 29: Receptacle Cover Gasket

    Receptacle Cover Gasket Air Baffle The receptacle cover gasket is found on icemaker The air baffle controls air distribution to the fresh ready models only. Its purpose is to keep food section. The air baffle is non-adjustable. moisture out of the Molex connector. To remove the air baffle, follow steps 1 through 3 in the Air Tower section then lift the air baffle.
  • Page 30: Evaporator Fan

    NOTE: It is optional to leave the rear mounting Evaporator Fan bracket attached to the freezer wall and only remove the front mounting bracket. However, it The evaporator fan is used to circulate the cold is easier during the reassembly process if the air from the evaporator into the refrigerator and full assembly (with rear mounting bracket) is freezer compartments.
  • Page 31: Defrost Heater

    Defrost Heater The defrost heater is a 40-ohm Calrod style heater which is mounted to the bottom of the evaporator coil. Attached to the defrost heater is the defrost heater harness, two thermal fuses, a 3-pin Molex connector for the evaporator fan motor, a 6-pin Molex connector to attach to the machine wiring and the evaporator thermistor.
  • Page 32 Defrost Heater Removal 9. Note the placement of the defrost heater hanger, then remove the center defrost heater 1. Remove power from the refrigerator. hanger. 2. Remove the evaporator cover (see Evaporator Cover in this section). 3. Unclip the thermistor from the evaporator. 4.
  • Page 33: Evaporator Thermistor

    4. Disconnect power from the appliance. Evaporator Thermistor Thermistor Values The evaporator thermistor is used to provide Temperature Temperature Resistance temperature input to the control board to control Degrees (°F) Degrees (°C) in Kilo- defrost cycle operations. It is mounted to the Ohms outlet tube of the evaporator on the right side with 88.8 kΩ...
  • Page 34: Thermal Fuse

    3. Using needle leads (GEA Part #: Thermal Fuse WX05X10013), check across pins J1-1 (navy) and J1-8 (orange/black). If both thermal There are two thermal fuses in-line with the fuses are closed, resistance should be ~40 defrost heater. These thermal fuses operate kΩ.
  • Page 35: Evaporator

    Evaporator The evaporator coil is an aluminum set of coils located in the freezer. The refrigerant in the aluminum coils pulls the heat energy from the air circulated across it by the evaporator fan causing the air to become cold. Evaporator Removal 1.
  • Page 36: Machine Compartment

    Machine Compartment Machine Compartment Cover The machine compartment cover assists in directing airflow across the condenser and compressor. It also provides protection for the condenser fan and electrical components and connections in the machine compartment. Located on the inside of the cover is a printed operating diagram of the refrigerator.
  • Page 37: Water Diverter

    Water Diverter There is a water diverter extending over the upper right and left corners of the machine compartment. They are designed to prevent water from traveling down the rear case and entering the machine compartment. The water could create a path to ground for electricity or short out an electrical component.
  • Page 38: Drain Tube

    3. Checking across black to red should read 120 Drain Tube VAC. The drain tube extends into the machine If 120 VAC is present at the connector and the compartment base plate (drain pan), between fan is not operating, replace the fan motor. the compressor and condenser fan.
  • Page 39 5. Grasp the upper corner of the condenser fan NOTE: When installing the Condenser Fan: assembly and move toward the compressor • If the condenser fan motor was removed from to allow the assembly to disengage from the the shroud mounting bracket, it is important condenser support retainers.
  • Page 40: Machine Compartment Harness

    NOTE: Always disconnect power before Machine Compartment Harness accessing the PTCR, overload or capacitor. The machine compartment harness is a complete assembly which includes wiring and connectors to the following machine compartment components: PTCR Relay/Overload • Compressor electricals • Condenser fan motor •...
  • Page 41: Ptcr

    5. If the PTC relay is open, replace it. PTCR PTCR Removal A PTCR is a Positive Temperature Coefficient Resistor (Relay). As temperature increases, the 1. Remove power from the refrigerator. resistance increases (positive coefficient between 2. Remove the machine compartment cover. temperature and resistance).
  • Page 42: Run Capacitor

    Run Capacitor Removal Overload Removal • Follow steps 1 through 4 of Run Capacitor 1. Remove power from the refrigerator. Diagnosing. 2. Remove the machine compartment cover. The photo below shows the run capacitor 3. Unhook the retainer clip securing the PTCR disconnected from the PTCR.
  • Page 43: Compressor

    Compressor Removal Compressor 1. Follow steps 1 through 4 of Removing the The refrigerator uses a single speed reciprocating PTCR. compressor. 2. Use a flat-blade screw-driver or needle-nose Compressor Diagnosing plyers to remove the four locking clips on the compressor mounting studs. 1.
  • Page 44: Condenser

    4. Use capillary tube cutters GEA # WX05X14799 and cut the capillary line at a 45° angle as close to the drier outlet as possible. Condenser The condenser is a rolled style coil which the refrigerator uses to exchange heat from inside the cabinet to the atmosphere outside the cabinet.
  • Page 45: Water Valve

    Water Valve The refrigerator may have a water valve installed right of the condenser in the machine compartment. The water valve receives power and is controlled by the icemaker operation. Water Valve Diagnosing 1. Remove power from the refrigerator. 2. Remove the machine compartment cover (see Machine Compartment Cover Removal in this section).
  • Page 46: Refrigeration System

    Refrigeration System The compressor compresses R600a refrigerant, raising its pressure and temperature. Refrigerant vapor is pumped out the compressor discharge, through the condenser, around the hot gas loop, through the drier, and into the evaporator. By the time the refrigerant has reached the evaporator, it has fully condensed into a liquid.
  • Page 47: Replacing R600A Sealed System Components

    Replacing R600a Sealed System Components The following information covers the evacuation and charging procedures for R600a sealed system work. • Factory service technicians should NEVER use a torch when servicing sealed systems which use R600a refrigerant. • The use of LOKRING is the recommended and preferred method to repair R600a systems by GE Appliances, should it be necessary.
  • Page 48: Lokring Information

    LOKRING Information The LOKRING repair method utilizes a tool with a ratchet action that provides proper compression on the LOKRING connector to connect tubing instead of brazing. The repair method requires the use of a solution called LOKPREP. LOKPREP is a sealant that will fill any scratches, grooves or imperfections on the surface of the tubing.
  • Page 49: Filter Drier Joints

    Filter Drier Joints Evaporator Joints 1. Cut the hot gas loop tube as near to the filter 1. With the evaporator still supported on the drier as possible, leaving at least 1 1/8-in. rear of the freezer wall, cut the capillary and straight tube length.
  • Page 50: Compressor Joints

    5. Rotate the condenser inlet tube 180 degrees. 7. Based on where the connection is being made, use the LOKRING connector as shown below: EVAPORATOR 2-mm x INLET WR97X10032 6-mm CAPILLARY EVAPORATOR 6-mm x WR97X10031 INLET 6-mm EVAPORATOR 8-mm x WR97X10021 OUTLET 8-mm...
  • Page 51 6. Rotate the suction line tube 180 degrees. 8. Confirm the alignment by dry fitting the tubes and connectors. Original Bend 180 Degree Bend 7. Clean the ends of the tubing being connected. NOTE: If needed, the compressor discharge tube may need to be adjusted to align properly with the condenser inlet tube.
  • Page 52: Condenser

    8. Cut the condenser outlet side leaving as Condenser much of the original jumper tube in place on the hot gas loop as possible (unless the joint 1. Remove power from the refrigerator. is leaking). 2. Remove the machine compartment cover (see Machine Compartment Cover Removal in this section).
  • Page 53: Lokring Connector Identification

    LOKRING Connector Identification COMPONENT SIZE GEA PART # DRIER INLET 4-mm x 6-mm WR97X10033 DRIER OUTLET 2-mm x 6-mm WR97X10032 EVAPORATOR INLET CAPILLARY 2-mm x 6-mm WR97X10032 EVAPORATOR INLET SUCTION 6-mm x 6-mm WR97X10031 EVAPORATOR OUTLET 8-mm x 8-mm WR97X10021 COMPRESSOR INLET 6-mm x 8-mm WR97X10036...
  • Page 54: Schematic Diagram

    Schematic Diagram Compressor Electricals Black Overload Protector Orange Compressor CONTROL BOARD Orange (Compressor OUT) J1-3 Condenser Evaporator Fan Motor Fan Motor Black Orange Orange/Black Black (Def. Heater NEUTRAL) J1-8 Defrost Thermal Fuse Heater Navy (Def. Heater OUT) J1-1 Black Thermal Fuse Door Switch Brown Switch is NC...
  • Page 55: Index

    Index Air Baffle 29 Icemaker 7, 18, 27, 28, 45, 54 Air Flow 9 Idle State 16 Air Nozzle Foam and Seal 20, 25 Installation 10 Air Tower 18, 29 Interior Components: Freezer 27 Interior Components: Refrigerator 19 Base Plate 36, 37, 38, 40 LED Lights 15, 16, 24 Leveling Legs 10, 18, 26 Light Cover Removal 21...
  • Page 56 Sabbath Mode 16 Schematic Diagram 54 Service Mode 16, 17 Specifications 8 Stainless Steel Handle 12 TCO 34 Thermal Fuse 31, 34, 54 Water Diverter 36, 37 Water Valve 28, 45, 54 – 56 –...

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