Dell HD22Q, K21A Manual

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

A WARNING indicates a potential for property damage, personal injury, or death.

Product overview

The Dell Dual Charge Dock HD22Q is the latest docking stations, which offers the following:

• Wireless Qi v1.3 charging for mobile devices
• Dedicated Ethernet networking port
• USB 3.2 Gen 2 ports with up to 10 Gbps data transfer
• One DisplayPort 1.4 port
• One HDMI 2.1 port
• PowerDelivery 3.0 - Power distribution using the USB-C cable

Dimensions and weight

Table 1. Dimensions and weight

Views of Dell Dual Charge Dock - HD22Q

Back

1. DisplayPort 1.4 port
2. HDMI 2.1 port
3. Two USB 3.2 Gen 1 ports
4. Network connector (RJ-45)
5. Power connector
6. USB Type-C cable

Front

1. Wireless charging pad

Left

1. USB 3.2 Gen 2 Type-C port with PowerDelivery 3.0 (5 V / 3 A, 15 W)

Right

1. Power button with LED
2. Two USB 3.2 Gen 1 ports

Hardware requirements

Before using the docking station, ensure that your system has a USB Type-C with DisplayPort Alt Mode (supported) that is designed to support the docking station.
Also, ensure that your mobile device supports wireless(Qi) charging before using the charging pad on the dock.

Engineering specifications

External ports

Table 2. Ports and connectors specifications

Wireless Qi charging specifications

Table 3. Wireless charging specifications

Docking cable specifications

Table 4. Docking cable specifications

Engineering specifications

Power adapter specifications

Table 5. Power adapter specifications

Display Resolution Table

Display matrix for Dell Dual Charge Dock HD22Q

Table 6. Display matrix for Dell Dual Charge Dock HD22Q

^**Third and fourth display must be daisy-chained through the DisplayPort (DP) 1.4 port using Multi-Stream Transport (MST) monitors connected to the DP 1.4 port. All DisplayPort (DP) connected monitors should have Display Stream Compression (DSC) support. If non-DSC monitors are used, then maximum resolution (HD: 1280 x 720) is the same as HBR3 non-DSC (12.9Gbps) offerings.
^*** This resolution is supported when using HDMI 2.1 monitor with Fixed Rate Link support for higher video resolution and refresh rate. An HDMI 2.1 cable is also required for this display resolution.
^****Quad display setup functions only in LCD off mode.

NOTE: If higher resolution monitors are used, the Graphics driver makes a judgment based on monitor specifications and display configurations. Some resolutions may not be supported and so will be removed from the Windows Display Control Panel.
NOTE: Linux operating system is unable to physically turn-off built-in display, the external display numbers will be one less than the display numbers listed in above tables.
NOTE: Resolution support is also dependent on the monitor's Extended Display Identification Data (EDID) resolution.

LED indicators

Table 7. Docking station LED indicator

Table 8. RJ-45 LED indicator

Table 9. Qi charging LED indicator

State	LED behavior
Docking station is receiving power from power adapter	Flashes white light for 3 seconds
Compatible Qi device is placed on the charging pad and the device is charging	Solid white light NOTE: The solid white light dims after 10 seconds.
Dock detects abnormal charging behavior, incompatible or incorrect placement of device on the charging pad	Blinking amber light For more details on troubleshooting, please see Symptoms and solutions.
No device placed on charging pad	No light

Docking specifications

Table 10. Operating and storage environment

Description	Operating	Non–operating
Temperature range	0°C – 35°C (32°F – 95°F)	Non–operating: -20°C to 60°C (-4°F to 140°F)
Relative humidity (maximum)	10% to 80% (non-condensing)	Non–operating: 5% to 90% (noncondensing)
Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 11. Self-help resources

Self-help resources	Resource location
Information about Dell products and services	www.dell.com
My Dell app
Tips
Contact Support	In Windows search, type Contact Support, and press Enter.
Online help for operating system	www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.	Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns	Go towww.dell.com/support. On the menu bar at the top of the Support page, selectSupport > Knowledge Base. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.