Acer ASV15-1BP Service Manual
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Acer ASV15-1BP Service Manual

Acer ASV15-1BP Service Manual

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ACER_DS1_SM20210627V1

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Summary of Contents for Acer ASV15-1BP

  • Page 1 ACER_DS1_SM20210627V1...

  • Page 2: Table Of Contents

    ACER KG241Y KG242Y Contents Table of Contents 1. Product Specification ................2 2. OSD Menu ....................8 3. Exploded Diagram ..................17 4. Disassembly and Assembly SOP ............20 5. Troubleshooting ..................57 Safety Notice Any person attempting to service this chassis must familiarize with the chassis and be aware...

  • Page 3: Important Safety Notice

    ACER DS1 Important Safety Notice Product Announcement: This product is certificated to meet RoHS Directive and Lead-Free produced definition. Using approved critical components only is recommended when the situation to replace defective parts. Vender assumes no liability express or implied, arising out of any unauthorized modification of design or replacing non- RoHS parts.

  • Page 4: Product Specification

    ACER DS1 1. Product Specification 1.1 Scope: Operating System Display RealTek RTD2795QT-CG or compatible Controller Dimension and Dimension Weight  359.8x243.8.3x9/23.5mm Weight  1,470 ± 5g  Ergonomic Extendable metal stand for portability VESA wall-  VESA 100 x 100...
  • Page 5 1280 x 480 resolution, 60/120 fps frame rates  Module VGA sync UVC camera  Eye Tracking Running on CPU Battery 56 Wh Li-ion battery LED Indicator Follow Acer battery LED indicator rules DCIN  Blue: Charging complete  Amber: In Charging Use Battery  System on Blue: Battery Capacity >...

  • Page 6: Display Controller

    ACER DS1 1.2 Technical Requirement.  2D Panel The 2D panel shall comply with the following requirements: 2D Panel Display Mode AMVA/AHVA Polarizer Transmission Vertical Direction Vertical Stripe R.G.B. (all subpixels same Pixel Format size/small BM area) Anti-Glare Color Gamut...
  • Page 7 ACER DS1  3D module The 3D panel module shall comply with the following requirements: 3D module Display framerate 60fps Resolution 2K@ 3D (TBD) Cross talk <2.28% @3D (TBD) Viewing separation >50% @Xtalk<4% (or >60% @ Xtalk<5%) (TBD) Luminance Spec...
  • Page 8 ACER DS1 The eye tracking performance shall comply with the following requirements: Viewing distance Z 35~110cm tracking Tracking Box (HxV) > 60x60cm performanc Accuracy X axis <3mm Y axis <3mm Z axis <3mm XYZ axis <5mm Static temporal stability X axis <2mm Y axis <2mm...

  • Page 9: Block Diagram

    ACER DS1 1.3 Block diagram...

  • Page 10: Osd Menu

    ACER DS1 2. OSD Menu 2.1 Key Definition Item Description Power button Turns the display on/off Menu key Press to view the OSD menu. When the OSD menu is active, press this button to exit the OSD menu. Up/Down Wheel key...
  • Page 11 ACER DS1 2.2 Function Menu: Main page Note: The following content is for general reference only. Actual product specifications may vary. The OSD (On Screen Display) can be used to adjust the settings of your LCD Display. Press the Menu key to open the OSD.
  • Page 12 ACER DS1 Main Menu Hot key 2 (MENU key) 1. Press the MENU key to open the OSD. 2. Scroll Up/Down Wheel key up or down to navigate to the item you wish to adjust and press the OK key to enter the selected item.
  • Page 13 ACER DS1 3. Scroll Up/Down Wheel key up or down to navigate to the element you wish to adjust and press the key to enter it. 4. Scroll Up/Down Wheel key up or down to adjust the sliding scales. 5. The Picture menu can be used to adjust the Brightness, Contrast, Blue Light, Black Boost, ACM and Super Sharpness.
  • Page 14 ACER DS1 1. Press the MENU key to open the OSD. 2. Scroll Up/Down Wheel key up or down to select Color from the OSD. Then press the key to enter it. 3. Scroll Up/Down Wheel key up or down to navigate to the element you wish to adjust and press the key to enter it.
  • Page 15 ACER DS1 OSD Settings 1. Press the MENU key to open the OSD. 2. Scroll Up/Down Wheel key up or down to select OSD. Then press the key to enter it. 3. Scroll Up/Down Wheel key up or down to navigate to the element you wish to adjust and press the key to enter it.

  • Page 16: System Settings

    ACER DS1 System Settings 1. Press the MENU key to open the OSD. 2. Scroll Up/Down Wheel key up or down to select System from the OSD. Then press the key to enter it. 3. Scroll Up/Down Wheel key up or down to navigate the element you wish to adjust and press key to enter it.
  • Page 17 ACER DS1 Information Screen 1. Press the MENU key to open the OSD. 2. Scroll Up/Down Wheel key up or down to select Information from the OSD. Then press the switch button to enter it. 3. Resolution: Shows the resolution of the video input.

  • Page 18: Battery Information

    ACER DS1 7. PCBA Code: Shows the serial number of the main board. 8. Reset All Settings: Resets all settings back to default value. Battery Information:  The system is powered by adapter and charging battery.  The system is powered by battery.

  • Page 19: Exploded Diagram

    ACER DS1 3. Exploded Diagram 3.1 Product Exploded Diagram Item P/N Description Q'ty 1 4K.5HV02.001 LENS CAMERA 2 3J.5HV01.001 CASE FRONT 3 TY.5F430.037 MODULE EYE TRACKING CNFKE11 4 5E.5HVB2.001 Power PCB 5 TY.5F430.038 #LCM 15.6 B156ZAN03.R AUO 6 3D.5HV05.001 PLATE METAL DC IN CONN 7 3K.5HV02.001 METAL FRAME BOX...

  • Page 20: Packing Instruction

    ACER DS1 3.2 Packing INSTRUCTION 1. Put Cover PROTECT FILM 4K.5HV01.001 on the panel side, and fixed by 4 tapes. Then put devices into bag 4G.5HV47.00X and close lid. 2. Put Accessories into paper tray. Put AC power cord into AC power box...
  • Page 21 ACER DS1 3.Put DS1 with non-woven bag into tray. 4. Cover upper box. 5.Attatch seal label between upper box and lower box. 5.Put Box into sleeve 6.Attatch box label on sleeve upper side.
  • Page 22 ACER DS1 6. Sealing the carton by tape 7. Paste carton label and seal label. *STACKED ON PALLET Pallet PN: 3H.19E14.121 (Dim.: 1219x1016) 10 Cartons (5x2) per layer...

  • Page 23: Disassembly And Assembly Sop

    ACER DS1 Caution!! Disassemble any port even bezel (except stand) will cause 3D malfunction and need to return to ODM factory to calibrate again. Below SOP is for reference to remove battery while wants to return to ODM for RMA.
  • Page 24 ACER DS1 2) Assemble FOIL CU MAIN BOARD (4G.5HV32.001) onto main board 3) Assemble heatsink(3D.5HV04.001) onto scaler IC. Assemble Rubber USB TYPEA(4G.5HV43.001) onto main board.Assemble M1.6 screws*2 to fix heatsink to scaler(8F.00T87.001).
  • Page 25 ACER DS1 4) Assemble scroll key(4B.5HV03.001) onto OSD PCB 5) Assemble sponge onto OSD PCB Assemble Adhesive tracking cam (4G.5HV07.001) onto tracking camera PCB(TY.5F430.037)
  • Page 26 ACER DS1 Rear case assembly Assemble adhesive rework LCM (4G.5HV06.001) onto the rear case adhesive rework Battery (4G.5HV05.001) onto the rear case. 2) Assemble 3) Assemble sponge conductive LCM (4G.5HV11.001) onto the rear case 4) Assemble sponge support LCM (4G.5HV37.001) onto the rear case Assemble adhesive magnet (4G.5HV04.001)x2pcs onto the magnet(3D.5HV03.001)x2pcs...
  • Page 27 ACER DS1 Assembly battery on the rear case 1) Release protect film of adhesive rework Battery (4G.5HV05.001) 2) Assemble battery onto the rear case...
  • Page 28 ACER DS1 Assemble VESA mount(3K.5HV03.001) onto the rear case Assemble light guide LED (4B.5HV04.001) onto the rear case Assemble OSD key (4B.5HV02.001) onto the rear case...
  • Page 29 ACER DS1 1. Assemble 2 M2 screws to fix battery to rear case (8F.009J0.001) 2. Assemble 4 M2 screws to fix VESA mount to rear case (8F.009J0.001) 3. Assemble 1 M2 screws to fix light guide to rear case (8F.009J0.001) 4.
  • Page 30 ACER DS1 1. Assemble power PCB onto the rear case 2. Assemble M1.6 screws*2 to fix power PCB to rear case (8F.00T96.2R2) Assemble Cu foil battery (4G.5HV08.001) onto the battery Assemble DC in cable onto the rear case...
  • Page 31 ACER DS1 1. Assemble DC in metal (3D.5HV05.001)onto the DC in cable 2. Assemble 2 M2 screws to fix DC in metal to rear case (8F.009K7.001) 1. Assemble main board onto the rear case 2. Assemble M2 screws*8 to fix main board to rear case (8F.009J0.001)
  • Page 32 ACER DS1 1. Assemble OSD PCB onto the rear case 2. Assemble M2 screws*2 to fix OSD PCB to rear case (8F.009J0.001) Assemble tracking cam PCB onto the rear case...
  • Page 33 ACER DS1 Assemble power FFC into the power PCB (5K.5HV07.001)and main board Assemble tracking FPC into the tracking camera PCB(4H.5HVB7.S02) and main board Assemble OSD FFC(5K.5HV09.001) into the OSD PCB and main board...
  • Page 34 ACER DS1 Assemble 3D module FFC(5K.5HV08.001) into the main board Assemble DC in cable into the main board...
  • Page 35 ACER DS1 Assemble battery cable into the main board Assemble LCM cable into the main board...
  • Page 36 ACER DS1 Assemble tape ZIF onto the main board ZIF and fixed in tape. Assemble thermal pad onto the main board chip 4G.5HV27.001x4pcs, 4G.5HV28.001x1pcs,4G.5HV26.001x1pcs,4G.5HV29.001x1pcs...
  • Page 37 ACER DS1 1. Assemble metal plate (3K.5HV02.001) onto the rear case 2. Assemble M2 screws*4 to fix metal plate to rear case (8F.009K7.001) 3. Assemble M1.6 screws*2 to fix metal plate to rear case (8F.009K8.001) Assemble sponge conductive LCM (4G.5HV36.001) x1pcs onto the metal plate...
  • Page 38 ACER DS1 Assemble FABRIC 4G.5HV44.001 & 4G.5HV48.001*2 pcs onto the metal plate and rear case Assemble FABRIC conductive 83*22mm(4G.5HV46.002)& 4G.5HV49.001 onto the metal plate , mount metal and rear case...
  • Page 39 ACER DS1 Assemble FABRIC conductive 56*42mm (4G.5HV45.001)onto the metal plate and rear case 1. Assemble LCM cable into the panel ZIF 2. Assemble Tape(4G.5HV18.001) into the panel ZIF...
  • Page 40 ACER DS1 Assemble panel onto the rear case(tear off adhesive rework LCM (4G.5HV06.001) release paper 1. Assemble panel FPC onto the metal plate 2. Assemble 3D module FFC into the panel FPC ZIF 3. Fixed with Panel FPC (3H.04J1A.001) wire for protection...
  • Page 41 ACER DS1 Assemble sponge onto front case(The foam should not exceed the appearance) Assemble camera lens(4K.5HV02.001)x2pcs onto front case Assemble Led lens(4K.5HV03.001) onto front case...
  • Page 42 ACER DS1 Assembly front case Assemble 4 pcs M2 screws to fix rear case to front case (8F.00TM9.001) suggested electric lock torque to low speed to avoid stripped screw damage the surface...
  • Page 43 ACER DS1 Assemble hinge(6E.5HV01.001,6E.5HV02.001)onto metal stand(6K.5HV03.001) 1. Assemble metal stand assembly onto rear case 2. Assemble 6 M2 screws to fix hinge to rear case (8F.009FT.011) Assemble acer logo (3A.5HV01.001) onto rear case...
  • Page 44 ACER DS1 Assemble SD card dummy (4B.5HV07.001)into SD IO hole...
  • Page 45 ACER DS1 4.2 Disassembly procedures Preparation before disassemble disassemble 1.Clean the room for 2.Identify the area for monitor 3.Check the position that the monitors be placed and the quantity of the monitor ;prepare the area for material disassemble flow; according to the actual condition plan the...
  • Page 46 ACER DS1 3. It is suggested to print out the cardboard marking the position of the hook.You may cut to the same size as the open frame and can be compared the hook location when disassembling. 1:1 hook drawing 0310_front_case_ disassembly_a3.pdf...
  • Page 47 ACER DS1...
  • Page 48 ACER DS1 5. Release front case(3J.5HV01.001) from rear case.
  • Page 49 ACER DS1 1) Panel disassembly Pull out adhesive (4G.5HV06.001)*2 pcs (Note:The tape can’t reuse.Please change new tape one when repair ) Opposite Panel , there is LVDS connector on the bottom size.Tear off Kapton ( 4G.5HV18.001).Unlock buckle and release LVDS cable.
  • Page 50 ACER DS1 Metal plate disassembly 1.Remove FABRIC (4G.5HV45.001) from PCBA 2.Remove FABRIC (4G.5HV49.001) 3.Remove FABRIC (4G.5HV46.001) 4.Remove FABRIC (4G.5HV48.001) 5.Remove FABRIC (4G.5HV44.001) Relase screws from Metal plate dis-assembly...
  • Page 51 ACER DS1 Main board disassembly.Take off all wire and tape connect on the main board.
  • Page 52 ACER DS1 1) DC jack cable disassembly...
  • Page 53 ACER DS1 Light guide (4B.5HV04.001)disassembly OSD board (5E.5HVB0.001)disassembly...
  • Page 54 ACER DS1 OSD key(4B.5HV02.001)disassembly...
  • Page 55 ACER DS1 Tracking cam PCB dis assembly Power board dis assembly...
  • Page 56 ACER DS1 Power key(4B.5HV01.001) disassembly battery disassembly...
  • Page 57 ACER DS1 VESA mount 3K.5HV03.001 disassembly Metal stand(6K.5HV03.001) disassembly...
  • Page 58 ACER DS1...

  • Page 59: Troubleshooting

    ACER DS1 5. Troubleshooting...
  • Page 60 ACER DS1 1. No power  Plug in adapter.  Pressing power key to turn on device.  If device cannot power on, then check either power key board or main board.  Check that the power cord is securely plugged in on both ends and properly connected.
  • Page 61 If PC detects camera and 3D module, check Eye Tracker status by SpatialLabs Experience Center -> Setting -> System Status -> Eye Tracker. Please visit https://www.acer.com to download “SpatialLabs Experience Center” application. Go to SUPPORT -> GET SUPPORT. Type you device model name to find the product.
  • Page 62 ACER DS1 Click Version till Status option appears.
  • Page 63 ACER DS1 Select Eye Tracker and check whether it can track eye and face successfully.  If Eye Tracker cannot track face and eye correctly, check camera. 4. USB-A no function  Connect both HDMI cable and USB C-to-A cable from DS1 to PC.
  • Page 64 ACER DS1  Insert SD card to SD slot of DS1.  Power on DS1 and make sure DS1 has video display.  Check if PC detects SD card reader  If PC cannot detect SD card reader, check OSD keypad board or main board.

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