LG 34WL500, 29WL500 Manual

ASSEMBLING AND PREPARING

• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.

NOTE

• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Product and button Description

How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/down with your finger.

Basic Functions

		Power on	Press the joystick button once with your finger to turn on the monitor.
		Power off	Press and hold the joystick button once more than 5 seconds with your finger to turn off the monitor.
		Volume control	You can control the volume by moving the joystick button left/right.

NOTE

• The joystick button is located at the bottom of the monitor.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.
  

• Avoid touching the monitor screen as much as possible.
  • This may result in damage to the screen or some of the pixels used to create images.
• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.
  

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the angle

1. Place the monitor mounted on the stand base in an upright position.
2. Adjust the angle of the screen.

The angle of the screen can be adjusted forward or backward from -5° to15° for a comfortable viewing experience.

• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.
  

Using the Kensington Lock

The connector for the Kensington security system is located at the bottom of the monitor.
For more information on installation and usage, refer to the Kensington lock owner's manual or visit the website at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.

NOTE

• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

NOTE

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate' s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.
• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in reverse.

Installing on the Wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

Wall Mount (mm)	100 x 100
Standard screw	M4 x L10
Number of screws	4
Wall Mount Plate (optional)	LsW 149

NOTE

• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

USING THE MONITOR

• Illustrations in this manual may differ from the actual product.

Press the joystick button, go to Settings > Input, and then select the input option.

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. use a PC screensaver if possible.
• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

• This monitor supports the *Plug and Play feature.
  * Plug and Play: a feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.

• Using a DVI to HDMI/DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types
  • High-speed HDMI^®/^TM cable
  • High-speed HDMI^®/^TM cable with Ethernet

Connecting AV Devices

HDMI Connection
HDMI transmits digital video and audio signals from your aV device to the monitor.
NOTE

• Using a DVI to HDMI/DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. • recommended HDMI cable types
  • High-speed HDMI^®/^TM cable
  • High-speed HDMI^®/^TM cable with Ethernet

Connecting Peripherals

Headphones Connection
Connect peripherals to the monitor via the headphones port.
NOTE

• Peripheral devices are sold separately.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.
  

USER SETTINGS

NOTE

• Your monitor's OSD (On Screen Display) may differ slightly from that shown in this manual.

Activating the Main Menu

1. Press the joystick button on the bottom of the monitor.
2. Move the joystick up/down and left/right to set the options.
3. Press the joystick button once more to exit the main menu.

Button	Menu Status		Description
	Main menu disabled		Enables the main menu.
	Main menu enabled		Exits the main menu. (Holding down the button more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
		Main menu disabled	Adjusts the monitor volume level.
		Main menu enabled	Enters the Input features.
		Main menu disabled	Adjusts the monitor volume level.
		Main menu enabled	Enters the Settings feature.
		Main menu disabled	Displays the information on the current input.
		Main menu enabled	Turns off the monitor.
		Main menu disabled	Displays the information on the current input.
		Main menu enabled	Enters the Picture Mode feature.

Main Menu Features

User Settings

Menu Settings

1. To view the settings menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2. Configure the options by moving the joystick up/down/left/right.
3. To return to the upper settings or set other settings items, move the joystick to or pressing () it.
4. If you want to exit the settings menu, move the joystick to until you exit.
   

• Your monitor's OSD (On Screen Display) may differ slightly from that shown in this manual.

Each option is described below.

Picture Mode on SDR (non HDR) signal

Picture Mode on HDR signal

Settings > Picture	Description
Picture Mode	Custom	Allows the user to adjust each element.
	Vivid	Optimized the screen for HDR vivid colors.
	Standard	Optimized the screen for HDR standard.
	Cinema	Optimized the screen for HDR video.
	FPS	This mode is optimized for FPS games. It is suitable for very dark FPS games.
	RTS	This mode is optimized for RTS Game.
	NOTE HDR content may not display correctly depending on Window10 Os settings, please check HDR On/Off settings in Windows. When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance. While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.
Picture adjust	Brightness	Adjusts the brightness of the screen.
	Contrast	Adjusts the contrast of the screen.
	Sharpness	Adjusts the sharpness of the screen.
	SUPER RESOLUTION+	High	Optimized picture quality is displayed when a user wants crystal clear images. It is effective for high quality video or game.
		Middle	The optimized picture quality is displayed when a user wants images between low and high modes for comfortable viewing. It is effective for UCC or SD video.
		Low	The optimized picture quality is displayed when a user wants smooth and natural images. It is effective for slow-moving pictures or still images.
		Off	Select this option for everyday viewing. SUPER RESOLUTION+ is turned off in this mode.
		NOTE Because this is a function to increase the sharpness of low resolution pictures, it is not recommended to use the function for normal text or for desktop icons. Doing so may result in unnecessarily high sharpness.
	Black Level	Sets the offset level (for HDMI only). Offset: as a reference for a video signal, this is the darkest color the monitor can display.
		High	Keeps the current contrast ratio of the screen.
		Low	Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
	DFC	On	Adjust brightness automatically according to the screen.
		Off	Disables the DFC feature.
Game adjust	Response Time	Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Fast. For a fast-moving picture, it is recommended that you use Faster. setting to Faster may cause image sticking.
		Faster	Sets the response time to Faster.
		Fast	Sets the response time to Fast.
		Normal	Sets the response time to normal.
		Off	Does not use the response time improvement feature.
	FreeSync	Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal. Supported Interface: HDMI Supported Graphic Card: A graphic card that supports AMD's Freesync is necessary. Supported Version: Make sure to update the graphic card to the latest driver. For more information and requirement, refer to AMD website at http://www.amd.com/FreeSync.
		On	FreeSync function on.
		Off	FreeSync function off.
	Black Stabilizer	You can control the black contrast to have better visibility in dark scenes. Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark game screens.) Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
	Cross Hair	Cross Hair provides a mark on the center of the screen for First Person shooter (FPS) games. users can select the cross hair that fits their gaming environment among four different cross hairs. When the monitor is off or enters energy saving mode, the Cross Hair feature is automatically turned Off.
Color Adjust	Gamma	Mode 1, Mode 2, Mode 3	The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
		Mode 4	If you do not need to adjust the gamma settings, select Mode 4.
	Color Temp	Custom	The user can adjust it to red, green, or blue by customization.
		Warm	Sets the screen color to a reddish tone.
		Medium	Sets the screen color between a red and blue tone.
		Cool	Sets the screen color to a bluish tone.
	Red, Green, Blue	You can customize the picture color using Red, Green, and blue colors.
	Six Color	Meets the user requirements for colors by adjusting the hue and saturation of the six colors (Red, Green, Blue, Cyan, Magenta, Yellow) and then saving the settings.
		Hue	Adjusts the tone of the screen colors.
		Saturation	Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.
Picture Reset	Do you want to reset your picture settings?		Yes	Returns to the default settings.
			No	Cancel the select.
Language	Sets the menu screen to the desired language.
SMART ENERGY SAVING	High	Saves energy using the high-efficiency SMART ENERGY SAVING feature.
	Low	Saves energy using the low-efficiency SMART ENERGY SAVING feature.
	Off	Disables the SMART ENERGY SAVING feature.
Power LED	On	The power LED turns on.
	Off	The power LED turns off.
Automatic Standby	Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. (8 H, 6 H, 4 H and Off)
HDMI Compatibility Mode	On	Enables HDMI Compatibility Mode.
	Off	Disables HDMI Compatibility Mode.
	NOTE If the connected device does not support HDMI Compatibility Mode, the screen or sound may not work properly. When HDMI Compatibility Mode is on, HDR function is not supported.
OSD Lock	This feature disables the configuration and adjustment of menus.
	On	Enables OSD Lock.
	Off	Disables OSD Lock.
	NOTE All features are disabled except Brightness, Contrast, Volume, Input, OSD Lock, Information.
Information	The display information will be shown the serial number, Total Power On Time, resolution.
Reset to Initial Settings	Do you want to reset your settings?	Yes	Returns to the default settings.
		No	Cancel the reset.

NOTE

• Saving Data depends on the Panel. These values vary by panel and vendor. If the option SMART ENERGY SAVING is set High or Low, then monitor luminance becomes lower or higher depending upon the source.

TROUBLESHOOTING

NOTE

• Vertical frequency In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
• Horizontal frequency The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
• LED can be lighted with set OSD Menu.
  Settings – General – Power LED – On
• Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution in Control Panel > Display > settings.
• not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area, or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Some graphics cards may not support 2560 × 1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

PRODUCT SPECIFICATION

29WL500

Color Depth		8-bit/10-bit color is supported.
Resolution		Max resolution	2560 x 1080 @ 75 Hz
		Recommended Resolution	2560 x 1080 @ 60 Hz
Power Sources		Power Rating	19 V 1.3 A
		Power Consumption (Typical)	On mode: 24.5 W Typ. (Outgoing condition)* Sleep Mode (standby Mode) ≤ 0.5 W** Off Mode ≤ 0.3 W
AC/DC adapter		Type ADS-40SG-19-3 19025G, SHENZHEN HONOR ELECTRONIC production Or type ADS-40FSG-19 19025GPG-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-40FSG-19 19025GPBR-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-40FSG-19 19025GPI-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-40FSG-19 19025GPCU-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-40FSG-19 19025GPB-2, SHENZHEN HONOR ELECTRONIC production Or type ADS-25SFA-19-3 19025E, SHENZHEN HONOR ELECTRONIC production Or type ADS-25FSF-19 19025EPCU-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-25FSF-19 19025EPBR-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-25FSF-19 19025EPI-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-25FSF-19 19025EPG-1, SHENZHEN HONOR ELECTRONIC production Or type ADS-25FSF-19 19025EPB-1, SHENZHEN HONOR ELECTRONIC production Or type LCAP21, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26-A, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26-E, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26-I, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26-B, LIEN CHANG ELECTRONIC ENTERPRISE production Or type WA-24C19FS, asian Power Devices Inc. production Or type WA-24C19FN, asian Power Devices Inc. production Or type DA-24B19, asian Power Devices Inc. production Output: 19 V 1.3 A
Environmental Conditions		Operating Conditions	Temperature	0°C to 40°C
			Humidity	Less than 80%
		Storing Conditions	Temperature	-20°C to 60°C
			Humidity	Less than 85%
Dimensions		Monitor Size (Width x Height x Depth)
		With Stand (mm)	698.1 x 410.9 x 209.4
		Without Stand (mm)	698.1 x 317.5 x 76.9
Weight (Without Packaging)		With Stand (kg)	5.2
		Without Stand (kg)	4.7

The specifications are subject to change without notice.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern, Maximum resolution).
** The monitor goes to the sleep Mode in a couple of minutes(Max 5 minutes).

34WL500

Color Depth		8-bit/10-bit color is supported.
Resolution		Max Resolution	2560 x 1080 @ 75 Hz
		Recommended Resolution	2560 x 1080 @ 60 Hz
Power Sources		Power Rating	19 V 2.0 A
		Power Consumption (Typical)	On mode: 38 W Typ. (Outgoing condition)* Sleep Mode (Standby Mode) ≤ 0.5 W** Off Mode ≤ 0.3 W
aC/DC adapter		Type ADS-45SN-19-3 19040G, SHENZHEN HONOR ELECTRONIC production Or type LCAP21C, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26B-E, LIEN CHANG ELECTRONIC ENTERPRISE production Or type LCAP26B-A, LIEN CHANG ELECTRONIC ENTERPRISE production Output: 19 V 2.1 A
		Type DA-48F19, Asian Power Devices Inc. production (Only for India) Output: 19 V 2.53 A
Environmental Conditions		Operating Conditions	Temperature	0°C to 40°C
			Humidity	Less than 80%
		Storing Conditions	Temperature	-20°C to 60°C
			Humidity	Less than 85%
Dimensions		Monitor Size (Width x Height x Depth)
		With Stand (mm)	825.6 x 487.4 x 208.8
		Without Stand (mm)	825.6 x 369.8 x 51.2
Weight (Without Packaging)		With Stand (kg)	6.9
		Without Stand (kg)	5.9

The specifications are subject to change without notice.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern, Maximum resolution).
** The monitor goes to the sleep Mode in a couple of minutes (Max 5 minutes).

Factory Support Mode (Preset Mode, PC)

HDMI

HDMI Timing (Video)

Power LED

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