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PRODUCT INFORMATION
The Giraffe Tools metal hose reel box is made of sturdy metal with an anti-rust powder coating for extra strength and durability. Equipped with a 5ft. 5/8" leader hose and a 100ft. 5/8" long hose.
| Hose Length | 5/8" x 100 ft. |
| Connection Type | 3/4" GHT |
| Working Temperature | 0- 104°F |
| Max. Working Pressure | 1.2 MPA |
| Item Weight | 18.5 kg / 40.8 lbs |
WHAT'S INSIDE THE BOX
1 x Hose Reel Box
1 x 5ft Leader Hose
1 x 100ft Long Hose (Already Installed)
1 x L-shaped Leader Hose Connector
1 x Crank Handle
1 x Screw
1 x Nut (attached to reel side cover)
1 x Owner's Manual
OPEN-BOX CHECK
- Check whether all parts above are in the box.
- Check for (white) scratches on the product.
If you have any of the above two questions, please contact the giraffe tools customer service team right away.
Tips: If you notice a strange smell upon opening your package, this is due to the sealed environment in which the package traveled overseas.
TOOLS REQUIREMENT
Socket set or a Phillips screwdriver
START TO INSTALL
Choose a place
As a matter of convenience, please install the hose reel close to your chosen water source.
Make sure the leader hose can reach the faucet prior to mounting the hose reel.
Installing the reel
- Open the lid, take out the crank handle, and the lead hose (with the L-shaped connector on one hose end). Pull out the long hose through the automatic hose guide to make space.
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- Install the crank handle: Align the screw holes on the crank handle and the side cover, insert the screw and hold the nut on the inside of the side cover with the other hand, then tighten the screw with a screwdriver.
Notice: The nut has been placed in advance in the corresponding position on the side cover, but not fixed. If you do not find the nut in the corresponding position, please look through the packaging or contact Giraffe Tools customer service team.
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- Check if the hose guide is in the right position: Align with the hose and move in the direction of the hose in and out. If not, lift the latch to unlock the regulator and adjust its position, then relock the regulator through the latch.
Notice: Make sure the guide system regulator is placed at the screw rod with thread, otherwise the guide system may be out of operation.
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- Close the lid, rotate the crank handle clockwise to wind the hose into the cabinet.
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- Connect the leader hose with a faucet.
Tips: To prevent leakage, it is recommended to use a wrench. Make sure the rubber washer is placed in the connector.
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- Tighten the L-shaped connector with the leader hose. Insert this connector into the water inlet of the reel box, and press the latch down to fix.
Tips: You can adjust the direction of the connector by lifting the latch, turning the connector to the desired orientation, and then pressing the latch down to secure.
Notice: Be sure to press the latch completely, otherwise the leader hose will detach from the hose reel under high water pressure.
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Your hose reel is now installed and ready to use!
PRODUCT TESTING
- Check whether the water hose is leaking:
- Leaking near the faucet
- Leaking near the hose reel
- Check whether the washers are in the hose connection.
If you have any of the issues mentioned above, please contact the customer service by sending an email to contact@giraffetools.com and provide the corresponding video and order number.
PROBLEM GUIDE
The screw of the handle cannot be tightened
Make sure the screw is long enough, otherwise take a picture of the screw and contact the customer service team.
The nut of the handle cannot be fixed
The nut of the handle has two sides, try another side.
If that doesn't fix the problem, contact the customer service team.
White dot on the product
Wipe gently with a cloth moistened with alcohol.
Inlet hole & Handle hole
Turn the side of the hose guider towards you, the left side is the water inlet hole, the right side is the handle hole.
Scratches on the product
Take a picture of the scratches and contact the customer service team.
Leakage near the connection
Contact customer service team by sending an email to contact@giraffetools.com with attached picture or video.
Leakage near the entry point of the leader hose
- If leakage occurs where the hose is connected to the reel, try to tighten it. Tighten one turn at a time.
- Check whether the washer is in the hose connection.
Notice: In order to speed up the communication efficiency, please write the purchase channel and order number when you send the email, attach a picture or video of the corresponding problem, and we will solve the problem for you as soon as possible.
MAINTENANCE
DO NOT EXPOSE THE HOSE REEL TO THE COLD ENVIRONMENT IN WINTER
In winter, the water in the hose will expand and contract. The water might freeze and in turn crack the hose.
DO NOT USE ANY CHEMICALS
Do not use any chemicals or substances on this hose, such as dialysis, petroleum solvents, lactic acid, etc.
DO NOT IMMERSE THE HOSE REEL IN WATER
Do not immerse the hose reel in water when cleaning. It is easy to wipe the housing with a damp cloth to extend the life of the hose reel.
PRODUCTS RECOMMENDED
If you are interested in the above products, you can visit giraffetools.com or search for Giraffe Tools on Amazon.
WE WILL DO THE HEAVY LIFTING
To purchase Giraffe Tools products and more, visit giraffetools.com or search for Giraffe Tools on Amazon.com.
For more information visit giraffetools.com or contact our customer service by sending an email to contact@giraffetools.com
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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