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Summary of Contents for GiRAFFE TOOLS AW25
- Page 1 RETRACTABLE HOSE REEL Model AW25 For more information visit giraffetools.com or contact our customer service by sending an email to contact@giraffetools.com...
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Page 2: Table Of Contents
MANUAL CONTENTS Product Information ---------- How To ---------------------------- What’s Inside The Box --------- Problem Guide -------------------- Open Box Check -------------- Maintenance ---------------------- Tools Requirement ------------ Warranty -------------------------- Start To Install ----------------- Products Recommended --------- Product Testing --------------- Installation Template --------------... -
Page 3: Product Information
PRODUCT INFORMATION Thank you for choosing the Giraffe Tools retractable hose reel. Our product uses a 78ft reinforced hose for extra strength and durability, it also has a multi-function hose nozzle. Before using the retractable hose reel, please read the following installation instructions and refer to them when necessary. -
Page 4: What's Inside The Box
WHAT’S INSIDE THE BOX 4 x Ribbed Plastic Anchor: Φ12*50 1 x Retractable Hose Reel 4 x Screw: Φ8*70 1 x Bracket 1 x 5ft Leader Hose 1 x Small Screw 1 x 9-Mode Nozzle 1 x Owner’s Manual... -
Page 5: Open Box Check
OPEN-BOX CHECK Check if the above parts are complete. Check if there are (white) scratches on the product. If you have any of the above two questions, please contact the giraffe tools customer service team right away. Tips: If the received package smells, this is caused by the sealed environment during the shipment overseas. - Page 6 Installing the bracket Wall Use the installation template(page 15) to mark the location of the 4 holes. First recommend a 7/16" drill, if not available you can choose a 3/8" drill, then drill 1-31/32''/4.98cm deep holes. Tips: Depth is important. Mark a 1-31/32''/4.98cm depth with tape around the drill bit. If the drilled hole is too deep and the wall anchor rotates, use a matchstick or a similar tool to tighten the hole.
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Page 7: Product Testing
Wooden post Use the installation template(page 15) to mark the location of the 4 holes. Use a 5/16" drill bit to drill 1-31/32''/4.98cm deep holes. Hold the bracket in place. Put the screws in and then tighten the screws. Tips: We don’t recommend wooden posts that can only carry weight up to 20kg, to install the bracket. -
Page 8: How To
HOW TO Lock / Extend the hose Pull the hose to the desired length and stop, the hose will lock. To extend the hose to a longer length, pull the hose once more and stop at the new desired length. Retract / Shorten the hose To unlock the hose, give the hose a small tug and release the force, the hose will start retraction. -
Page 9: Problem Guide
PROBLEM GUIDE The bracket fell off the wall Check whether the bracket was installed correctly. The hose will not retract to its full length Turn off the faucet and pull out the hose completely. Squeeze the nozzle trigger to release excess pressure. Unscrew the nozzle and disconnect it from the hose. -
Page 10: Maintenance
DO NOT OPEN THE HOSE REEL CASING Unscrewing the case will void the warranty. The internal spring mechanism is held under tension and is dangerous when released. If leaking or retraction problems occur, please contact the Giraffe Tools customer service team for advice and assistance. - Page 11 DO NOT LEAVE THE FAUCET TURNED ON WHEN NOT IN USE This puts the hose under unnecessary pressure. DO NOT DISASSEMBLE THE HOSE REEL BY YOURSELF Internal metal parts are irreplaceable. DO NOT EXPOSE THE HOSE REEL TO THE COLD ENVIRONMENT IN WINTER In winter, the plastic cover might become brittle, and the water in the hose will expand and contract.
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Page 12: Warranty
It may be necessary to return an item for quality inspection. ● For defective items that Giraffe Tools needs to have returned, warrantion those replacements are voided if the wrong item is returned to Giraffe Tools or if the defective item is not returned. - Page 13 Valid proof of purchase: ● Order number from online purchases made through Giraffe Tools or Giraffe Tools’s authorized resellers. ● Sales invoice that shows a description of the product along with its price. Not Covered Under Warranty: ● Purchases from unauthorized resellers.
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Page 14: Products Recommended
Hybrid Hose with Customized Garden 150-250ft Swivel Grip 2.5-100ft Hose 6-100ft Scan code to visit Giraffe Tools Scan code to visit giraffetools.com Scan code to join our store on Amazon.com facebook group If you are interested in the above products, you can visit giraffetools.com or search for... -
Page 15: Installation Template
INSTALLATION TEMPLATE For the printing discrepancies may exist, please check the template and bracket hole before drilling. - Page 16 WE WILL DO THE HEAVY LIFTING To purchase Giraffe Tools products and more, visit giraffetools.com or search for Giraffe Tools on Amazon.com. Complete your registration online for a 100 DAYS WARRANTY EXTENSION giraffetools.com contact@giraffetools.com +1 (833)583-0881 (9am - 5pm EST)
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