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IndigoVision
Network Video Recorder
(NVR-AS)
4000 Large Enterprise
User Guide

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Summary of Contents for Motorola solutions IndigoVision 4000 Large Enterprise NVR-AS

  • Page 1 IndigoVision Network Video Recorder (NVR-AS) 4000 Large Enterprise User Guide...
  • Page 2: Legal Considerations

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 24, 2021. HIS MANUAL WAS CREATED ON EDNESDAY OVEMBER ID: IU-NVR-MAN015-9 OCUMENT Legal Considerations AWS THAT CAN VARY FROM COUNTRY TO COUNTRY MAY PROHIBIT CAMERA SURVEILLANCE LEASE ENSURE THAT THE RELEVANT LAWS ARE FULLY UNDERSTOOD FOR THE PARTICULAR COUNTRY OR REGION IN WHICH YOU WILL BE OPERATING THIS EQUIPMENT NDIGO ISION ACCEPTS NO LIABILITY FOR IMPROPER OR ILLEGAL USE OF THIS PRODUCT...
  • Page 3: Table Of Contents

    ABLE OF ONTENTS Legal Considerations Copyright Contact address Dell Software License Agreement NVR-AS License Terms About This Guide Safety notices Overview Hardware NVR-AS 4000 Storage Array Server (SAS) NVR-AS 4000 Storage Array NVR-AS 4000 Storage Array Expansion Configuration Fault monitoring Getting Started Overview Install the rack mounted equipment...
  • Page 4 Network Video Recorder (NVR-AS) 4000 Large Enterprise Operations Identifying and replacing a faulty disk in a storage array enclosure Identifying and replacing other faulty hardware in a storage array enclosure Operating System Disk management Operating System RAID redundancy Replacing a faulty disk Upgrading NVR-AS software Install, replace or remove a redundant PSU from the NVR-AS 4000 Large Enterprise System Install a redundant PSU in the NVR-AS 4000 Large Enterprise System...
  • Page 5 Network Video Recorder (NVR-AS) 4000 Large Enterprise Storage connections 1.5PB - 600 streams - 3000Mbps variant Video and management network connections Storage connections Logical configuration 200/500TB - 350/600 streams - 2400/3000Mbps variant 1.0PB - 600 streams - 3000Mbps variant 1.5PB - 600 streams - 3000Mbps variant Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 6 Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 7: About This Guide

    BOUT UIDE This guide is written for users of the IndigoVision NVR-AS 4000 Large Enterprise System. It provides installation and configuration information for the system variants, as well as a description of the hardware and specifications. Please ensure you read the instructions provided in the guide before using the system. Safety notices This guide uses the following formats for safety notices: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 8 1 About This Guide Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 9: Overview

    VERVIEW IndigoVision's NVR- AS 4000 Large Enterprise System is part of IndigoVision’s Control Center. The system provides powerful and integrated recording and playback of video and audio from IP cameras and encoders. The system is designed to suit the requirements of larger centralized installations.
  • Page 10: Nvr-As 4000 Storage Array Server (Sas)

    2 Overview Network Video Recorder (NVR-AS) 4000 Large Enterprise Figure 1: NVR-AS 4000 Large Enterprise System variant components NVR-AS 4000 Storage Array Server (SAS) There are two supported generations of NVR-AS 4000 Storage Array server. G2 Variant • Video optimized Windows Server 2012 R2 with pre-installed NVR-AS application software •...
  • Page 11: Fault Monitoring

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 2 Overview • A single Virtual Disk assigned to it for video storage and used solely by this instance. • Is visible in the Control Center suite as an independent NVR. Fault monitoring The NVR-AS 4000 Large Enterprise System provides hardware fault monitoring integrated with IndigoVision Control Center.
  • Page 12 2 Overview Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 13: Getting Started

    ETTING TARTED This chapter describes the initial steps required to start using the NVR-AS 4000 Large Enterprise System device. Overview Setting up an NVR-AS 4000 Large Enterprise System involves the following steps: 1. Install the rack mounted equipment into suitable cabinets. 2.
  • Page 14: Additional Guidelines

    3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise Additional guidelines • It should be possible to cable redundant 200-240V AC power connections for each storage array enclosure to separate power circuits. • It should be possible to cable redundant AC power connections for the Storage Array Servers to separate power circuits.
  • Page 15 Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started English lowercase characters (a through z). Base 10 digits (0 through 9). Non-alphabetic characters (for example, !, $, #, %). During this process, Windows may reboot a number of times. On delivery, the Enterprise NVR- AS 4000 RAID arrays commence a background initialization process.
  • Page 16: Configure The Storage Array Server

    3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise On completing the wizard, it launches the NVR Administrator tool in order to complete NVR setup. If you don't complete the wizard, you are prompted to do so again the next time Windows starts up.
  • Page 17: Date And Time Settings

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started The NVR-AS 4000 Large Enterprise Installation Wizard offers the ability to configure this NVR-AS 4000 Storage Array Server to act as a License Server for a Control Center site. When this option is selected a time-limited trial of Control Center is started. To continue to use Control Center an appropriate license should be purchased.
  • Page 18 3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise # The NTP server is configured to allow client synchronization but access # service monitoring is restricted to the local machine only. restrict default limited kod nomodify notrap noquery restrict 127.0.0.1 restrict -6 default limited kod nomodify notrap noquery restrict -6 ::1 # The driftfile is stored in the following location.
  • Page 19 Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started For full documentation on the NTP configuration file format refer to www.ntp.org. Time zone Review the time zone setting of the device and change it if necessary. 1. Open the Control Panel. 2.
  • Page 20: Connect The Storage Array Server To Other Equipment

    3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise The operating system must be regularly updated to ensure optimal security and performance level. Install the Modular Disk Storage Manager The Modular Disk Storage Manager (MDSM) installer is included on the storage array server.
  • Page 21: Configure The Video Storage

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started • Ensure that the SAS connections going into each management module are connected to SAS port 1 and not SAS port 2. b. If you are connecting two storage array expansions, connect SAS cables between the first and second storage array expansions.
  • Page 22: Create A Disk Group

    3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise b. Click Automatic Discovery . 4. If required, rename the storage array. a. Right-click the node. b. Click Rename . 5. Double-click the storage array node. 6. The MDSM application displays dialogs with automatic configuration suggestions. Reject these and continue with manual configuration.
  • Page 23: Create A Virtual Disk

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started Create a virtual disk After you have created a disk group create a virtual disk. 1. Confirm that you wish to create Virtual Disks . 2. Select TB for the Units . 3.
  • Page 24: Configure Nvr-As Instances On Each Storage Array Server

    3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise Configure NVR-AS instances on each Storage Array Server After the video storage has been configured for each NVR-AS 4000 Storage Array Server, the servers are now ready for NVR-AS instances to be created and configured. Each Storage Array Server must be set up to have multiple NVR-AS instances.
  • Page 25: Create The Remaining Instances

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 3 Getting Started • Check the Application log in the Windows Event Viewer for detailed error information. • Check that the Configuration and Video Library directories have valid paths and that the target directories exist. The directories should be empty. •...
  • Page 26 3 Getting Started Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 27: Operations

    PERATIONS This chapter describes common tasks required for the operation of the NVR- AS 4000 Large Enterprise System device. Identifying and replacing a faulty disk in a storage array enclosure Available hot spares are used immediately to rebuild a disk group if it is degraded. ►...
  • Page 28: Operating System Raid Redundancy

    4 Operations Network Video Recorder (NVR-AS) 4000 Large Enterprise • When accessing the OMSA, Internet Explorer indicates that there is a problem with the website’s security certificate. Click Continue to this website to open the OMSA. • Internet Explorer then opens a Windows Security dialog requesting credentials. Click Cancel to close the dialog.
  • Page 29: Upgrading Nvr-As Software

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 4 Operations • Confirm that the disk is incorporated into the array and has started rebuilding using the OMSA. • In some cases the disk may need to be manually added as a hot spare. Shortly after adding a new disk, the controller starts rebuilding the new disk.
  • Page 30: Replace A Redundant Psu In The Nvr-As 4000 Large Enterprise System

    4 Operations Network Video Recorder (NVR-AS) 4000 Large Enterprise Replace a redundant PSU in the NVR-AS 4000 Large Enterprise System When replacing a redundant PSU, ensure that the other PSU is fully operational. Loss of power may lead to corrupt or lost data. To replace a PSU in the unit: 1.
  • Page 31: Create And Send A Fingerprint File

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 4 Operations The NVR- AS 4000 Storage Array Server comes with a 45- day trial of an IndigoUltra license. This allows you to access all features and use up to five cameras and one third- party Windows NVR-AS in your site.
  • Page 32: Ssl Server Certificates

    4 Operations Network Video Recorder (NVR-AS) 4000 Large Enterprise The following options are displayed: • Generate a new certificate — Generates a new self-signed certificate used for SSL communication between the server running Server Administrator and the browser. When you are using a self-signed certificate, most web browsers display an untrusted warning, because the self-signed certificate is not signed by a Certificate Authority (CA) trusted by the operating system.
  • Page 33 Network Video Recorder (NVR-AS) 4000 Large Enterprise 4 Operations The encryption process provides a high level of data protection. Server Administrator uses the most secure form of encryption generally available for Internet browsers in North America. Server Administrator Web server has a Dell self-signed unique SSL digital certificate by default.
  • Page 34 4 Operations Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 35: Maintenance

    AINTENANCE This chapter describes procedures and information required for the maintenance of the NVR-AS 4000 Large Enterprise System. Recover system using USB Restore Media If the NVR-AS 4000 Large Enterprise System becomes inoperable the USB Restore Media can be used to restore the unit to its original system software. In this case the alarm and configuration data will be lost, but the video footage will still be available on the storage array.
  • Page 36: Operating System Installation Wizard Process

    5 Maintenance Network Video Recorder (NVR-AS) 4000 Large Enterprise 7. Select System BIOS > Boot Settings . 8. Change Boot Mode from UEFI to BIOS. 9. Save the changes and exit the system setup. The server reboots. 10.When the keyboard shortcuts appear, press F11 . 11.Select One-shot BIOS Boot Menu .
  • Page 37: Software Description

    OFTWARE ESCRIPTION This chapter provides a description of the configuration dialogs for the NVR- AS 4000 Storage Array Server. The NVR- AS 4000 Large Enterprise System is configured using the NVR- AS Administrator. You can access this tool via the Start screen: Start >...
  • Page 38: Network Settings Dialog

    6 Software Description Network Video Recorder (NVR-AS) 4000 Large Enterprise improve performance when configuring an NVR-AS to review archived footage, alarms, and bookmarks. Network Settings dialog Use this dialog to configure the NVR-AS network settings. • Recording Stream Limit: This setting specifies a limit for the number of recording streams (1-200) on the NVR-AS.
  • Page 39: Disk Space Management Dialog

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 6 Software Description Disk Space Management dialog Use this dialog to configure the disk space management settings. • Maximum Chunk Size: This is the largest size that a recording chunk can be before a new chunk is automatically begun.
  • Page 40: Alarm And Data Record Management Dialog

    6 Software Description Network Video Recorder (NVR-AS) 4000 Large Enterprise In order to configure Tamper Protection, your Control Center license must include the NVR Tamper Protection feature. • Enable video thinning: Video thinning removes the intermediate P-frames leaving only independent I-frames. This leads to a dramatic reduction in the storage requirements but at the expense of full motion video.
  • Page 41: Email Settings Dialog

    Network Video Recorder (NVR-AS) 4000 Large Enterprise 6 Software Description In order to configure data record reaping, your Control Center license must include the Alarm Management and Integrated Data features. Email Settings dialog Use this dialog to configure the email alert settings. Select Enable email actions to configure the NVR-AS to send an email when an alarm occurs.
  • Page 42 6 Software Description Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 43: Troubleshooting

    ROUBLESHOOTING This chapter provides troubleshooting information to resolve common issues. Monitor recordings To monitor jobs that are currently recording, use IndigoVision’s Control Center application. Control Center allows you to monitor all jobs on your NVR-AS. It allows you to set up recording jobs on NVRs on a visible network.
  • Page 44 7 Troubleshooting Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 45: Physical Configuration

    HYSICAL CONFIGURATION This appendix details the cable connections required for the NVR- AS 4000 Large Enterprise System variants. 200/500TB - 350/600 streams - 2400/3000Mbps variant The diagrams below shows the cable connections for this variant. Video and management network connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch...
  • Page 46: Storage Connections

    A Physical configuration Network Video Recorder (NVR-AS) 4000 Large Enterprise Storage connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch Storage Array Server 1 10GbE Management Switch Storage Array Figure 4: NVR-AS 4000 Large Enterprise System 200/500TB - 350/600 streams - 2400/3000Mbps variant - SAS connections Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 47: 1000Tb - 600 Streams - 3000Mbps Variant

    Network Video Recorder (NVR-AS) 4000 Large Enterprise A Physical configuration 1000TB - 600 streams - 3000Mbps variant The diagrams below shows the cable connections for this variant. Video and management network connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch Storage Array Server 1 10GbE Management...
  • Page 48: Storage Connections

    A Physical configuration Network Video Recorder (NVR-AS) 4000 Large Enterprise Storage connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch Storage Array Server 1 10GbE Management Switch Storage Array Storage Array Expansion Figure 6: NVR-AS 4000 Large Enterprise System 1000TB - 600 streams - 3000Mbps variant - SAS connections Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 49: 1.5Pb - 600 Streams - 3000Mbps Variant

    Network Video Recorder (NVR-AS) 4000 Large Enterprise A Physical configuration 1.5PB - 600 streams - 3000Mbps variant The diagrams below shows the cable connections for this variant. Video and management network connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch Storage Array Server 1 10GbE Management...
  • Page 50: Storage Connections

    A Physical configuration Network Video Recorder (NVR-AS) 4000 Large Enterprise Storage connections Video Network Infrastructure Core 10GbE Switch Core 10GbE Switch Storage Array Server 1 10GbE Management Switch Storage Array Storage Array Expansion Storage Array Expansion Figure 8: NVR-AS 4000 Large Enterprise System 1.5PB - 600 streams - 3000Mbps variant - SAS connections Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 51: Logical Configuration

    OGICAL CONFIGURATION This appendix provides details of the logical configuration for each of the NVR-AS 4000 Large Enterprise System variants. 200/500TB - 350/600 streams - 2400/3000Mbps variant The following diagram shows the logical configuration for this variant. Figure 9: 200/500TB - 350/600 streams - 2400/3000Mbps variant logical configuration 1.0PB - 600 streams - 3000Mbps variant The following diagram shows the logical configuration for this variant.
  • Page 52: 1.5Pb - 600 Streams - 3000Mbps Variant

    B Logical configuration Network Video Recorder (NVR-AS) 4000 Large Enterprise Figure 10: 1.0PB - 600 streams - 3000Mbps variant logical configuration 1.5PB - 600 streams - 3000Mbps variant The following diagram shows the logical configuration for this variant. Network Video Recorder (NVR-AS) User Guide - v9...
  • Page 53 Network Video Recorder (NVR-AS) 4000 Large Enterprise B Logical configuration Figure 11: 1.5PB - 600 streams - 3000Mbps variant logical configuration Network Video Recorder (NVR-AS) User Guide - v9 53...
  • Page 54 B Logical configuration Network Video Recorder (NVR-AS) 4000 Large Enterprise Network Video Recorder (NVR-AS) User Guide - v9...

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