Samsung HW-S60A, HW-S61A Manual

CHECKING THE COMPONENTS

Soundbar Main Unit / Soundbar Remote Control / Batteries/ Power Cord / AC/DC Adapter / HDMI Cable / Wall Mount Guide / Holder-Screw X 2 / Bracket-Wall Mount X 2 / Screw (M4 x L10) X 2

NOTES

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• Design, specifications, and App screen are subject to change without prior notice.

PRODUCT OVERVIEW

Top Panel of the Soundbar

1	Position the product so that the SAMSUNG logo is located on the top.
2	Multi Function Button In standby mode, press the (Multi Function) button to turn on the Soundbar. Press the (Multi Function) button to change the mode. LED Indicator "Digital Audio In" or "TV ARC" "Wi-Fi" "Bluetooth"
3	Mic On/Off Button Press the (Mic On/Off) button to turn on or off the microphone. LED Indicator "Mic Off" "Mic On"
4	LED indicator The LED Indicator flashes, glows, or changes colour depending on the Soundbar's current mode or status.

Bottom Panel of the Soundbar

CONNECTING THE SOUNDBAR

Connecting Electrical Power

• For more information about the required electrical power and power consumption, refer to the label attached to the product.
  (Label: Bottom of the Soundbar Main Unit)
  

CONNECTING WITH A CABLE

NOTES

• When the TV sound is not output, press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the "Digital Audio In" mode.
• The recommended cable is High Speed HDMI Cable with Ethernet.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, "TV+Soundbar" appears under the Sound Output menu of the TV.

• TV menu example: TV + [AV] Soundbar series name (HDMI)

NOTES

• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable or Optical Cable (not supplied) is connected.
• This function is available in some Samsung TVs and some Soundbar models.
• When using Q-Symphony, you can only choose "Game" or "Adaptive Sound". DIGITAL AUDIO IN (OPTICAL)

CONNECTING WIRELESSLY

Connecting a TV or Bluetooth Device via Bluetooth

"Ready to connect via Bluetooth."

NOTE

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.
4. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.

Connecting To Apple AirPlay 2

• With AirPlay 2, you can control your home's audio system from your iPhone, iPad, HomePod, or Apple TV.
• This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later.
• This feature may not be available in some countries.

TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

Soundbar works erratically

• After removing the power cord, insert it again.
• Try again after reset the product.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.

In case the remote control does not work

• Operate the remote control noting the Soundbar closely.
• Replace the batteries with new ones.

The Soundbar does not output any sound

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar. (Samsung TV: Home () → Settings ( ) → Sound → Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.

In case the TV is not connected via HDMI (ARC)

• Check whether the HDMI cable is correctly connected to the ARC terminal.
• Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings () → General → External Device Manager → Anynet+ (HDMI-CEC) ON)

The Soundbar will not connect via Bluetooth

• When connecting a new device, switch to Bluetooth Pairing for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Settings () → Sound → Sound Output → Bluetooth Speaker List)

The sound drops out when connected via Bluetooth

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Unable to connect to Wi-Fi

• Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
• The Soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the Soundbar, or eliminating any obstacles that are between the Soundbar and the router, if possible.

In case Alexa does not respond

When the microphone is turned off or its reception is poor.

• When the Red LED lights on the Soundbar, press the (Mic On/Off) button to enable the microphone.
• Voice recognition may be unavailable due to ambient noise. Reduce the noise and try again.

When the network is disconnected

• When the Red LED blinks on the Soundbar, the network may be disconnected. Reconfigure the network.
  When Alexa is not configured correctly.
• Using the SmartThings app, reconfigure Alexa.
• Check the Alexa supported countries at the Amazon website. The service is only available in those countries.

NOTE

• For more information, see Alexa related content in the FULL MANUAL.

The Soundbar does not turn on automatically with the TV.

• When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

IMPORTANT NOTES ABOUT SERVICE

• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• An administration fee may be charged if either
  1. an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read)
  2. you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
• You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

Specifications

NOTES

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
• Weight and dimensions are approximate.

Precaution: The Soundbar will restart automatically if you turn on/turn off Wi-Fi.

Overall Standby Power Consumption (W)
5.2W

Wi-Fi
Port deactivation method
Press the ID SET button on the bottom panel of the Soundbar for 30 seconds to turn Wi-Fi On / Off.

Bluetooth
Port deactivation method
Press the NETWORK button on the bottom panel of the Soundbar for 30 seconds to turn Bluetooth On / Off.

SAFETY INFORMATION

SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product.

RISK OF ELECTRIC SHOCK. DO NOT OPEN.
	This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
	This symbol indicates that this product has included important literature concerning operation and maintenance.
	Class II product: This symbol indicates that it does not require a safety connection to electrical earth (ground). If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).
	AC voltage: This symbol indicates that the rated voltage marked with the symbol is AC voltage.
	DC voltage: This symbol indicates that the rated voltage marked with the symbol is DC voltage.
	Caution, Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

PRECAUTIONS

1. Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
2. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
3. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
4. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
5. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
6. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery.
   
   Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

Fabric cleaning
Remove any dirt or stain on the product surface immediately.
Removing and cleaning can be less effective for some substances