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Clear-Com ECLIPSE OMEGA MATRIX Instruction Manual
Clear-Com ECLIPSE OMEGA MATRIX Instruction Manual

Clear-Com ECLIPSE OMEGA MATRIX Instruction Manual

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Summary of Contents for Clear-Com ECLIPSE OMEGA MATRIX

  • Page 1 ECLIPSE OMEGA MATRIX Frame and Circuit Cards Instruction Manual...
  • Page 2 The Vitec Group plc Beijing Representative Office Room 706, Tower B Derun Building, YongAn Dongli A No.3 Jianwai Ave., Chaoyang District Beijing, P.R.China 100022 ® Clear-Com, CellCom/FreeSpeak and the Clear-Com Communication Systems logo are registered trademarks of The Vitec Group plc. Website: www.clearcom.com...
  • Page 3 Features ..........1-1 The Eclipse Omega Matrix ....... . 1-2 Matrix Assembly .
  • Page 4 Connecting Port Cards ....... . 2-22 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 5 E-QUE Interface Description ......4-1 E-QUE Front-Panel Card Lights and Buttons ....4-2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 6 Unpacking the System ........6-3 Installing the Eclipse Omega Matrix ......6-4 Installing Power Supplies .
  • Page 7 CPU Card Reset Button......7-7 CPU Card Full Reset Button ......7-7 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 8 REPAIR POLICY ........W-viii Clear-Com Communication Systems...
  • Page 9 FIGURES Figure 1-1 The Eclipse Omega Matrix Assembly ......1-3 Figure 2-1 Front Panel of Eclipse Omega Matrix......2-2 Figure 2-2 CPU Card’s Front Panel Lights and Controls....2-6 Figure 2-3 Analog Port Card Lights and Controls......2-11 Figure 2-4 Power supply module’s front door ........ 2-14 Figure 2-5 Eclipse Rear Connector Panels ........
  • Page 10 Connector ................6-21 Figure 6-15 Pin Assignments for LAN1 and LAN2 Connectors ..6-22 Figure 7-1 System Block Diagram ........... 7-8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 11 Please familiarize yourself with the safety symbols in Figure 1. When you see these symbols on an Eclipse Omega system, they warn you of the potential danger of electric shock if the system is Clear-Com Communication Systems i i i Eclipse Omega Instruction Manual...
  • Page 12 Part 2: Immunity. UL60065 7th edition. CAN/CSA C22.2 No. 60065-03. IEC 60065(2001) 7th edition. And thereby compliance with the requirement of Electromagnetic Compatibility Directive 89/336/EEC and Low Voltage Directive 73/23/EEC as amended by 93/68/EEC. Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 13 OVERVIEW The Eclipse range of matrices comes in three frame formats. The Eclipse Omega matrix is the largest with 15 client card slots providing up to 240 analog ports in six rack units (6RU). The other members of the Eclipse family are the Median, with slots for up to 7 client cards and 8 interface modules in six rack units (6RU), and the PiCo, with up to 36 panel and 4-wire ports in one rack unit (1RU).
  • Page 14 • Visual and intuitive Eclipse Configuration System (ECS) programming software. THE ECLIPSE OMEGA MATRIX A complete Eclipse Omega system consists of a central matrix and the remote audio devices—intercom panels, interfaces, 4-wire equipment—connected to it. Each element of the Eclipse Omega system is briefly described in this chapter and more fully described later in this manual and in the Eclipse set of manuals.
  • Page 15 Three Spare Expansion Card Slots Dual Redundant CPU Card Power Supplies Figure 1-1: The Eclipse Omega Matrix Assembly Note: The term “central matrix” is used to differentiate the system’s core hardware and software from the connected intercom panels and interfaces. The central matrix itself consists of the matrix hardware and the ECS software.
  • Page 16 For intelligent linking, shielded category-5 cable is run from a port on one Eclipse Omega matrix to a port on a second Eclipse Omega matrix to form a trunkline connection.
  • Page 17 IVC-32 interfaces can be fitted to a matrix. POWER SUPPLIES Eclipse Omega matrix has two Euro Cassette power supply units that can be easily installed or removed as needed. One power supply unit can power an entire matrix; the second unit provides a backup in case of failure or damage to the first unit.
  • Page 18 The ECS system can be set up to run on a client/server model over a network, allowing the system administrator to control the matrix remotely. 1 - 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 19 RJ-45 connectors. The shielded category-5 cable connects to the matrix through the MVX-A16 analog interface. The following Clear-Com intercom panels are compatible with the Eclipse Omega matrix system: • V12LD, V24LD, V12PD, V24PD, V12LDD, V12PDD, V12LDE and V12PDE V-Series panels •...
  • Page 20 Each of these interfaces is described in its own manual. For a full description of the operation, installation, and maintenance of an interface, refer to the individual manual for that interface. 1 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 21 Each MVX-A16 interface connects to an individual panel on the back of the Eclipse Omega matrix. This panel holds the RJ-45 sockets for connecting to intercom panels and interface modules. The Eclipse Omega matrix is completely modular, allowing cards, power supplies, and connector panels to be added or removed to meet operational needs.
  • Page 22 Alarm Reset Button Expansion Cards 1 through 15 CPU Cards P1 & P2 Figure 2-1: Front Panel of Eclipse Omega Matrix CENTRAL PROCESSOR UNIT (CPU) CARD DESCRIPTION The central processor unit (CPU) card holds the circuitry that allows the system to connect to, and communicate with, the following interfaces: •...
  • Page 23 All matrix to matrix traffic is sent out on both ethernet ports. This applies to both directed and broadcast packets. All matrix to matrix traffic is also received on both ethernet ports. If the traffic is transaction Clear-Com Communication Systems 2 - 3 Eclipse Omega Instruction Manual...
  • Page 24 RAM as a backup to the main card. If the main card is removed or becomes non-operational for any reason, the system will automatically switch to the second card as backup. 2 - 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 25 The rectangular array of lights just below the power-supply lights displays a number (either 1, 2, 3, or 4) to indicate the currently selected configuration. The Eclipse Configuration System (ECS) controls these lights. Clear-Com Communication Systems 2 - 5 Eclipse Omega Instruction Manual...
  • Page 26 When held through a reset cycle, results in a full system reset. When pressed with the ENG button and reset button sets the default IP address Figure 2-2: CPU Card’s Front Panel Lights and Controls 2 - 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 27 The CPU card can hold four complete system configurations in its operational memory. When the “CONFIG” button is pressed the number of the currently active configuration (either 1, 2, 3, or 4) appears in the dot-matrix display. Clear-Com Communication Systems 2 - 7 Eclipse Omega Instruction Manual...
  • Page 28 Technical personnel might perform a full reset if they believe that the CPU card is operating incorrectly as a result of corruption of the microprocessor’s internal data or instruction sequence. 2 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 29 The matrix’s +12-volt and -12-volt power supplies provide electric current to these two green lights. When lit, these lights indicate that the matrix’s +12-volt and -12-volt power supplies are present and supplying electric current to the card. Clear-Com Communication Systems 2 - 9 Eclipse Omega Instruction Manual...
  • Page 30 The matrix’s +3.3-volt power supply provides electric current to this green light. When lit, the light indicates that the +3.3-volt supply is present and supplying electric current to the card. 2 - 1 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 31 STATUS LIGHT The red "status" light illuminates to indicate a failure in communication between the port card and the CPU card. Figure 2-3: Analog Port Card Lights and Controls Clear-Com Communication Systems 2 - 1 1 Eclipse Omega Instruction Manual...
  • Page 32 CPU card. Status Light The red “status” light illuminates to indicate a failure in communication between the port card and the CPU card. 2 - 1 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 33 The power supplies may need to be adjusted if E-QUE, E-FIB or IVC-32 interfaces are installed. For details of the adjustments please refer to the system upgrade manual (part 810377Z). Clear-Com Communication Systems 2 - 1 3 Eclipse Omega Instruction Manual...
  • Page 34 • If either of the CPU cards is removed from the matrix. • If either of the matrix’s two cooling fans stop operating. • If the temperature inside the Eclipse matrix exceeds a set threshold. 2 - 1 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 35 The external alarm is connected to the matrix through the 9-pin D-type connector on the matrix’s rear panel labeled “Alarm I/O”. Clear-Com Communication Systems 2 - 1 5 Eclipse Omega Instruction Manual...
  • Page 36 Note that the PSU2 fail light only works if the second power supply is plugged into the matrix’s midplane from inside the matrix. 2 - 1 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 37 POWER SUPPLY LIGHTS The green power-supply lights illuminate to indicate that the power supplies are receiving +12 V, –12 V, +5 V, and 3.3 V power. Clear-Com Communication Systems 2 - 1 7 Eclipse Omega Instruction Manual...
  • Page 38 CONNECTING THE MATRIX The Eclipse Omega matrix connects to devices such as the A port can be precisely configuration computer, panels, interfaces, and other matrices through located with its column its rear-panel hardware connectors, often called “ports”. These and row number.
  • Page 39 (female 9-pin D-type) General Purpose Outputs Connector General Purpose Inputs Connector (male 25-pin D-type) (female 25-pin D-type) LAN 1 Connector (RJ-45) LAN 2 Connector (RJ-45) Figure 2-6: CPU Card’s Rear-Connector Panel Clear-Com Communication Systems 2 - 1 9 Eclipse Omega Instruction Manual...
  • Page 40 When the contact is closed, it completes an electronic circuit’s signal path so that a remote device, such as a light, is powered. 2 - 2 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 41 Note: If this port is used a ferrite must be added to the socket end of each cable. A suitable ferrite is Würth Electronik part: 74271132. Note: A shielded CAT-5 cable should be used. Clear-Com Communication Systems 2 - 2 1 Eclipse Omega Instruction Manual...
  • Page 42 • One port for LAN interface used for IP-enabled V-Series panels and Concert panels. Each rear connector panel associated with an E-FIB interface holds two fiber ports (TXVRA and TXVRB). 2 - 2 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 43 Note: The reset button is slightly recessed from the front panel to prevent it from being accidentally pressed. A tool such as a bent paper clip is needed to press this button. Clear-Com Communication Systems 3 - 1 Eclipse Omega Instruction Manual...
  • Page 44 When lit the LED indicates that the fiber card on-board processor is running Front Card LED When lit indicates that the front card in functioning normally. Rear Card LED When lit indicates that the rear card is functioning normally. 3 - 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 45 When flashing, this light indicates Status card status Frame FRAME DATA LIGHT Data When flashing, this light indicates that information is passing between the CPU card and this card Figure 3-1: Front Fiber Card Clear-Com Communication Systems 3 - 3 Eclipse Omega Instruction Manual...
  • Page 46 This LED will be illuminated if an error condition is detected on the secondary fiber optic circuit. Status LED The green “frame data” LED illuminates to indicate successful communication between the fiber master card and the CPU card. 3 - 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 47 Fiber ports are reversed with respect to the front panel indicators. Take care when unplugging the cables to unplug the correct cable. TXVRA Primary Fiber Port Figure 3-2: Rear Fiber Card Clear-Com Communication Systems 3 - 5 Eclipse Omega Instruction Manual...
  • Page 48 Laser Notice 50, dated July 26, 2001. Note: The order of the fiber optic cable connections is reversed between the front and rear panels. On the front panel the 3 - 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 49 In the absence of an Uninterrupted Power Supply (UPS) this configuration will not protect against loss of the node or Matrix Frame itself. Clear-Com Communication Systems 3 - 7 Eclipse Omega Instruction Manual...
  • Page 50 The Eclipse Configuration Software (ECS) will report any failures in the fiber connection system. 3 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 51 Fiber-optic Linking Card Set. Again in the absence of an Uninterrupted Power Supply this configuration will not protect against loss of the node or Matrix Frame itself. Clear-Com Communication Systems 3 - 9 Eclipse Omega Instruction Manual...
  • Page 52 Note that in this instance the two sub-rings will be dependent on their Ethernet connections for configuration and data transmission but there will be no audio path between them. 3 - 1 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 53 Note that in this instance the two sub-rings will be dependent on their Ethernet connections for configuration and data transmission but there will be no audio path between them. Figure 3-5: Ring Topology Dual Card Set Redundancy Clear-Com Communication Systems 3 - 1 1 Eclipse Omega Instruction Manual...
  • Page 54 The self healing mechanism is performed autonomously by the fiber linking card whereas the switch-over between redundant cards and rings requires software or operator intervention. 3 - 1 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 55 5 seconds after the fault condition is cleared or repaired. An example of how a system with multiple matrices would be wired up is shown below in Figure 3-6. Clear-Com Communication Systems 3 - 1 3 Eclipse Omega Instruction Manual...
  • Page 56 Figure 3-6: Example of Fiber-Optic Connection Setup 3 - 1 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 57 Omega (furthest from the config cards) and up to four E-QUE interfaces can be fitted on an Eclipse Omega matrix. The FreeSpeak/CellCom connection options supported are: • Up to 8 x FreeSpeak/CellCom antenna direct connections per E-QUE interface.
  • Page 58 +3.3-Volt Power Supply Light The matrix’s +3.3-volt power supply provides electric current to this green light. When lit, the light indicates that the +3.3-volt supply is present and supplying power to the card. 4 - 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 59 DATA ethernet port LINK LAN LINK LIGHT The amber "LINK" light illuminates to indicate a connection on the LAN port. Figure 4-1: Front E-Que Card Clear-Com Communication Systems 4 - 3 Eclipse Omega Instruction Manual...
  • Page 60 The green “LAN DATA” light illuminates to indicate there is data passing through the ethernet port. LAN Link Light The amber “LAN LINK” light illuminates to indicate a connection to the LAN port. 4 - 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 61 The system is designed such that the leftmost card (seen from the front) is always the one which generates Clear-Com Communication Systems 4 - 5 Eclipse Omega Instruction Manual...
  • Page 62 DECT sync signal and this will not be converted by third party equipment or fiber interfaces. Three connections schemes are illustrated below. 4 - 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 63 Antennas E1/T1 E1/T1 E1/T1 E1/T1 E-Que Matrix Rear E1/T1 E1/T1 E1/T1 E1/T1 Figure 4-3: E-QUE Card Antenna Connection Clear-Com Communication Systems 4 - 7 Eclipse Omega Instruction Manual...
  • Page 64 E-QUE interfaces on more than one matrix the E-QUE interfaces should have the DECT Sync links between matrices to ensure the correct operation of the FreeSpeak/CellCom system. 4 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 65 E-QUE interface (usually for about 10 seconds). The beltpacks do not go offline and signalization is not lost. Clear-Com Communication Systems 4 - 9 Eclipse Omega Instruction Manual...
  • Page 66 Figure 4-6 shows E1 trunking using a direct connection between the matrices using a CAT5 crossover cable. The E-QUE interface should be set to “E1 Direct” in ECS Matrix Hardware setup. Figure 4-6: Matrix to Matrix Direct E1 Trunking 4 - 1 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 67 The CAT5 cable connecting the E1 port on the E-Que rear card may be a crossover cable or a straight-through cable depending on the requirements of the third party equipment. The E-Que interface should be set to “Direct” in ECS. Clear-Com Communication Systems 4 - 1 1 Eclipse Omega Instruction Manual...
  • Page 68 Figure 4-9: Matrix to Matrix T1 Trunking T1 trunking between matrices can also be achieved over a T1 network as shown in Figure 4-10. In this case T1 ports 1 and 5 of the E-QUE 4 - 1 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 69 If the trunk routing is later switched back from the backup trunk to the primary trunk there will be no loss of audio. Clear-Com Communication Systems 4 - 1 3 Eclipse Omega Instruction Manual...
  • Page 70 4 - 1 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 71 The IVC-32 interfaces must be fitted in the rightmost available slots on the Omega (furthest from the config cards) and up to four IVC-32 interfaces can be fitted on an Eclipse Omega matrix. Using all four IVC-32 interfaces that can be fitted would allow up to 128 IP connections from V-Series IP panels and Concert users to a matrix.
  • Page 72 +3.3-Volt Power Supply Light The matrix’s +3.3-volt power supply provides electric current to this green light. When lit, the light indicates that the +3.3-volt supply is present and supplying power to the card. 5 - 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 73 DATA ethernet port LINK LAN LINK LIGHT The amber "LINK" light illuminates to indicate a connection on the LAN port. Figure 5-1: IVC-32 Front Card Clear-Com Communication Systems 5 - 3 Eclipse Omega Instruction Manual...
  • Page 74 LAN port. LAN Link Light The amber “LAN LINK” light illuminates to indicate a connection to the LAN port. This light must be on for IP connectivity. 5 - 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 75 Port 7 (not used) Port 8 (not used) Figure 5-2: IVC-32 Interface Rear Card The E1/T1 and DECT ports are not used on the IVC-32 interface and should not be connected. Clear-Com Communication Systems 5 - 5 Eclipse Omega Instruction Manual...
  • Page 76 IVC-32 interface. Both the V-Series panels and the matrix must be enabled for IP communication using a license key purchased from Clear-Com. The advantage of using IP communication is that it enables remote panels to communicate over an existing local (LAN) or wide area (WAN) network rather than requiring a dedicated link.
  • Page 77 2. Locate CON9 on the centermost upper portion of the CPU card. Under the CON9 heading, there are three pins. A jumper plug is The Eclipse Omega matrix placed over pins 2 and 3. This is the OFF position. installs in a standard Electronic Industry 3.
  • Page 78 CPU card will provide signalization on its OK LED in the form of 2 rapid flashes followed by a slow flash of the OK LED. Also if ECS is logging then the following message will appear in the log. 6 - 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 79 • A personal computer to run the Eclipse Configuration System (ECS). The Eclipse Configuration System runs on Windows Vista (with restrictions), Windows XP, Windows Server 2003 and Windows 2000. • Shielded category-5 cables to connect to panels and interfaces. Clear-Com Communication Systems 6 - 3 Eclipse Omega Instruction Manual...
  • Page 80 INSTALLING THE ECLIPSE OMEGA MATRIX The following overview gives a summary of the steps required to install an Eclipse Omega matrix. More detailed information on each step is provided in the sections that follow. To install an Eclipse Omega matrix 1.
  • Page 81 OFF for normal operation. The CPU card switch settings for normal operation are shown in Figure 6-2. Note: If the Maintenance mode switch is set to the ON position system performance may be adversely affected. Clear-Com Communication Systems 6 - 5 Eclipse Omega Instruction Manual...
  • Page 82 To insert a CPU card in the matrix 1. Carefully place the card in the appropriate slot. Make sure the card is aligned with the top and bottom precision guides. 6 - 6 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 83 • The “OK” light flashes to indicate that the CPU card software is running. • The “master” light illuminates steadily on the currently active CPU card, indicating that the CPU card is properly installed and operating correctly. Clear-Com Communication Systems 6 - 7 Eclipse Omega Instruction Manual...
  • Page 84 MVX-A16 or IVC-32 cards. Comfort tones also use 3 ports which normally default to using the top of the physical port range. If required the comfort tones can be 6 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 85 SLOT NUMBERING Each MVX-A16 interface has circuitry to support 16 analog ports. A grid printed on the matrix’s rear panel gives the numbering scheme for the analog ports. CONFIGURATION Clear-Com Communication Systems 6 - 9 Eclipse Omega Instruction Manual...
  • Page 86 When an interface is physically installed, its ports must be assigned functions from the Eclipse Configuration System (ECS). Refer to the Eclipse Configuration System Instruction Manual (part 810299Z) for more information. 6 - 1 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 87 If each AC input is connected to a different mains AC branch, one power supply will continue to operate if the other supply’s mains AC branch opens. Clear-Com Communication Systems 6 - 1 1 Eclipse Omega Instruction Manual...
  • Page 88 Pair 3 Audio input from panel to Matrix Pair 4 RS-422 data output from Matrix to panel Figure 6-4: Wiring from the Matrix to an Analog Panel Using RJ-45 6 - 1 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 89 • Eight general purpose inputs (GPIs) • Eight general purpose outputs (GPOs or relays) • Two separate local area network (LAN) connections for Ethernet-based communication with a network • An external GPI/RLY interface Clear-Com Communication Systems 6 - 1 3 Eclipse Omega Instruction Manual...
  • Page 90 To connect a computer to the matrix, run cable from the matrix’s “RS-232” connector to the PC’s serial port. The maximum recommended length of the cable is approximately 10 feet (3 meters). 6 - 1 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 91 DB-9M Cable Computer Serial Port Connector Receive (RXD) DB-25F Cable Connector Transmit (TXD) Receive (RXD) Ground (GND) Figure 6-8: Wiring the Matrix DB-9M to a DB-25F Computer Serial Port Connector Clear-Com Communication Systems 6 - 1 5 Eclipse Omega Instruction Manual...
  • Page 92 Pins are provided for adding an additional alarm source to the matrix’s alarm system. Pin 6 is an alarm input to the Eclipse Omega matrix. It is connected to the input of a 3.3 V logic device. A logic high on this input will cause the Eclipse Omega matrix to detect an alarm condition.
  • Page 93 ALARM_COM ALARM_NC ALARM_NO RELAY DPDT Figure 6-10: Eclipse Omega Matrix’s Double-Pole Double-Throw Alarm Relay GENERAL-PURPOSE OUTPUTS CONNECTOR (GP OUT) The DB-25 connector labeled “GP OUT” connects the matrix to eight double-pole double-throw (DPDT) relays with contact ratings of 30 VDC at 1A.
  • Page 94 “opto-isolated” mode or the unisolated mode. The opto-isolated mode requires the externally connected equipment to provide the current to power the general-purpose input. The non-isolated mode does not require that the externally connected equipment powers the 6 - 1 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 95 EXTVIN– level to cause an active input. The voltage level at the external input pin should not be allowed to go below EXTVIN– or above +6 V with respect to EXTVIN–. Clear-Com Communication Systems 6 - 1 9 Eclipse Omega Instruction Manual...
  • Page 96 The voltage level at the external input pin should not be allowed to go below ground or above +6 V with respect to ground. 6 - 2 0 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 97 Logic Input 7 Ground Logic Input 8 V IN– Ground V IN– Ground Voltage In+ Voltage In+ Voltage In- Voltage In- Figure 6-14: Pin Assignments for Eclipse Omega General-Purpose Inputs Connector Clear-Com Communication Systems 6 - 2 1 Eclipse Omega Instruction Manual...
  • Page 98 8 7 6 5 4 3 2 1 FUNCTION Transmit data + Transmit data – Receive data + Unused Unused Receive data – Unused Unused Figure 6-15: Pin Assignments for LAN1 and LAN2 Connectors 6 - 2 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 99 Table 6-3: Connections for E1/T1 Straight Cables E1/T1 straight cables may be used to connect E1 or T1 ports to E1 or T1 networks or third party equipment. Clear-Com Communication Systems 6 - 2 3 Eclipse Omega Instruction Manual...
  • Page 100 Table 6-4. The cable wiring is shown in Table 6-5. DESCRIPTION DECTSYNC+ DECTSYNC- Table 6-4: FreeSpeak/CellCom E1 Cable Pinout MATRIX 1 PIN ANTENNA PIN Table 6-5: E1 to Antenna Cable 6 - 2 4 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 101 MAINTENANCE INTRODUCTION The Eclipse Omega matrix system connects a complex network of microprocessor controlled devices. Due to the complexity of the system, field service should be limited to isolating a problem to the specific circuit board that may be causing the problem. Once the circuit board has been identified, it can be either repaired or replaced.
  • Page 102 DUAL, INDEPENDENT POWER SUPPLIES The Eclipse Omega matrix includes two Euro Cassette power supply units. One power supply unit can power an entire matrix; the second unit provides a backup in case of an equipment failure. In addition, the two supplies have separate IEC connectors to AC...
  • Page 103 Please refer to the warranty and support sections in this manual. If any equipment needs to be returned to Clear-Com, follow the procedure described in the warranty and support sections in this manual for obtaining a return authorization number from the Clear-Com Service Department.
  • Page 104 The matrix can be returned to Clear-Com for investigation or repair. In the meantime another matrix can be substituted for the damaged one. Clear-Com may ship a spare matrix to use while the damaged matrix is being repaired depending on the support status.
  • Page 105 • If the problem persists even after the power supply has been replaced, the problem is in the matrix’s backplane connectors. Send the matrix back to Clear-Com for repair or replacement. In the meantime another matrix can be substituted for the damaged one.
  • Page 106 • If the problem persists even after the power supply has been replaced, the problem is in the backplane. Send the matrix back to Clear-Com for repair or replacement. In the meantime another matrix can be substituted for the damaged one. Clear-Com may ship a spare matrix to use while the damaged matrix is being repaired depending on the support status.
  • Page 107 Technical personnel might perform a full restart if they believe that the CPU card is operating incorrectly as a result of corruption of the microproccessor’s internal data or instruction sequence. Clear-Com Communication Systems 7 - 7 Eclipse Omega Instruction Manual...
  • Page 108 CARD (optional) INTERFACE MODULE BACKPLANE MAIN BACKPLANE Fibre-Net E-Que front card front card MVX16A MVX16A ALARM CONFIG CONFIG CARD CARD (optional) (optional) CARD CARD CARD Figure 7-1: System Block Diagram 7 - 8 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 109 <–70 dBu (20 Hz - 22kHz) On Noise <–65 dBu (20 Hz - 22 kHz) Key Response, Intra-System <40 ms for audio route Linked Systems <60 ms for audio between matrices Clear-Com Communication Systems 8 - 1 Eclipse Omega Instruction Manual...
  • Page 110 0.7A +12V 0.05A E-Que Interface Rear Card Height Depth 58mm (max) Operating Temperature 0º C to +40º C Storage Temperature -55º C to +70º C Humidity 40 - 90% non-condensing 8 - 2 Clear-Com Communication Systems Eclipse Omega Instruction Manual...
  • Page 111 Output Termination None; expected at User Panel Isolation None; expected at User Panel Backplane Connector: FCI/BERG Metral Port Connector RJ-45 to Clear-Com standard pinout Transmission Distance 3000 ft. (1000 m) maximum Clear-Com Communication Systems 8 - 3 Eclipse Omega Instruction Manual...
  • Page 112 Status Indicators LEDs viewable from front of rack Notice About Specifications While Clear-Com makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-center specifications and are included for customer guidance and to facilitate system installation.
  • Page 113 Duplex All real-time communication between individuals talking face to face is full duplex, meaning that they can both talk and listen simultaneously. The Eclipse Omega matrix provides full-duplex audio. ECS Eclipse Configuration System. Software program that guides the operation of the central matrix circuit cards and connected panels.
  • Page 114 Single mode fiber, with its smaller core, concentrates the light beam so that it carries signals further. Multimode fiber was the first type of fiber offered 9 - 2 Clear-Com Communication Systems Eclipse Glossary...
  • Page 115 Source In this manual, the term “source” refers to a device—such as an intercom panel, interface, or beltpack —that sends audio into the matrix. The device to which audio is sent is called a “destination”. Clear-Com Communication Systems 9 - 3 Eclipse Glossary...
  • Page 116 Each signal is assigned a particular wavelength on the light spectrum and therefore many signals can be transmitted simultaneously without interfering with each other. 9 - 4 Clear-Com Communication Systems Eclipse Glossary...
  • Page 117 Eclipse DECTSync Manual - 810412Z Eclipse Host Computer Interface (HCI) Manual - 810413Z HARDWARE MANUALS Eclipse Omega Matrix Instruction Manual - 810290Z Eclipse Median Matrix Instruction Manual - 810347Z Eclipse PiCo Matrix Instruction Manual - 810348Z Eclipse-32 Matrix Instruction Manual - 810315Z...
  • Page 118 Eclipse ICS-21 Speaker Panel Instruction Manual - 810263Z Eclipse ICS-22 Speaker Panel Instruction Manual - 810264Z Eclipse ICS-24 Headset Panel Instruction Manual - 810265Z Eclipse Digital Wireless Beltpack Instruction Manual - 810376Z 9 - 6 Clear-Com Communication Systems Eclipse Manuals...
  • Page 119 (1) Cables, accessories, components & consumable items have a Limited Warranty of 90 days. (2) Any Clear-Com product that has been classified as obsolete at the time of sale has a Limited Warranty of 90 days from sales and will be replaced with the same product or a sales credit will be issued, at the sole discretion of Clear-Com.
  • Page 120 Limited Warranty for their type 1.i 1 - 1.i.5 as above. d) Any Clear-Com product that is repaired or supplied as a replacement under the terms of this Limited Warranty shall inherit the remaining warranty period from the original product.
  • Page 121 Clear-Com determines is not a result of failure in the Services provided by Clear-Com. Further Services excluded from this Agreement include: services required due to errors or omissions in Customer purchase orders;...
  • Page 122 Clear-Com Communication Systems Standard Limited Warranty...
  • Page 123 TECHNICAL SUPPORT & REPAIR POLICY NOVEMBER 1, 2008 In order to ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices"...
  • Page 124 +1 510 337 6600 Email: CustomerServicesAPAC@vitecgroup.com d) Email Technical Support is available for all Clear-Com branded products free of charge for the life of the product, or two years after a product has been classified as obsolete, whichever comes first.
  • Page 125 During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product. The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product.
  • Page 126 The Customer will be provided with an RA number upon contacting Clear-Com Customer Services as instructed below. c) The RA number must be obtained from Clear-Com via phone or email prior to returning product to the Service Center. Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer's expense.
  • Page 127 Email: TechnicalSupportEMEA@vitecgroup.com vii) Note: Clear-Com's Limited Warranty does not cover normal wear and tear. The Customer will be charged the full cost of the repair if their equipment has been tampered with by non-approved personnel, or has been subject to damage through electrical failure, liquid damage or mishandling.