Dell PowerEdge R6715 Installation And Service Manual
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Dell PowerEdge R6715 Installation And Service Manual

Dell PowerEdge R6715 Installation And Service Manual

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Dell PowerEdge R6715
Installation and Service Manual
Regulatory Model: E115S
Regulatory Type: E115S001
November 2024
Rev. A00

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Summary of Contents for Dell PowerEdge R6715

  • Page 1 Dell PowerEdge R6715 Installation and Service Manual Regulatory Model: E115S Regulatory Type: E115S001 November 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R6715 system configurations and features..........8 System configurations - front view for PowerEdge R6715 system................ 8 Left Control Panel (LCP) - Secondary ........................10 Right Control Panel (RCP) - Primary ........................11 System configurations - rear view for PowerEdge R6715 system.................12...
  • Page 4 Minimum configuration to POST ..........................33 Chapter 6: Configuration validation..................... 34 Chapter 7: Installing and removing system components ............. 35 Safety instructions................................35 Before working inside your system ..........................36 After working inside your system..........................36 Recommended tools................................. 36 Optional front bezel................................37 Removing the front bezel............................
  • Page 5 General memory module installation guidelines....................68 Removing a memory module.............................69 Installing a memory module............................69 Processor and heat sink..............................71 Removing the heat sink.............................. 71 Removing the processor.............................71 Installing the processor.............................. 73 Installing the heat sink..............................75 Expansion cards and expansion card risers......................... 77 Expansion card installation guidelines........................
  • Page 6 Recycling or End-of-Life service information......................129 Contacting Dell Technologies............................129 Accessing system information by using MyDell....................... 129 Quick Resource Locator for PowerEdge R6715 system.................. 130 Receiving automated support with Secure Connect Gateway (SCG)............... 130 Chapter 12: Documentation resources..................131 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge R6715 System Configurations And Features

    System board is known as the Host Processor Module (HPM) board in this document. NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...
  • Page 9 MAC address, and so on. If you have opted for the secure default access to iDRAC, the Express service tag also contains iDRAC secure default password. Figure 2. Front view of 16 x EDSFF E3.S Gen5 NVMe drive system PowerEdge R6715 system configurations and features...

  • Page 10: Left Control Panel (Lcp) - Secondary

    For more information about the ports, see the Technical Specifications in the Installation and Service Manual available on the PowerEdge Manuals. Left Control Panel (LCP) - Secondary The left control panel (LCP) - secondary supports an optional KVM module. The LCP - secondary is offered in two SKUs: PowerEdge R6715 system configurations and features...

  • Page 11: Right Control Panel (Rcp) - Primary

    (LCP) - secondary. Features of the RCP - primary include: 1. Power button with integrated power LED 2. Status LED for host 3. Host/iDRAC Mode LED 4. System ID button 5. USB 2.0 Type-C PowerEdge R6715 system configurations and features...

  • Page 12: System Configurations - Rear View For Poweredge R6715 System

    This port supports OCP 3.0. PCIe expansion card riser Enables you to connect PCI Express expansion cards. slot Power supply unit (PSU Indicates the PSU 2. OCP NIC ports This port supports OCP 3.0. PowerEdge R6715 system configurations and features...

  • Page 13: Inside The System

    USB devices to the system. VGA port Enables you to connect a display device to the system. Inside the system Figure 7. Inside the system 1. Backplane 2. Cooling fans 3. Memory module slots 4. BOSS-N1 DC-MHS PowerEdge R6715 system configurations and features...
  • Page 14 2. Cooling fans 3. Memory module slots 4. Riser R4a 5. OCP 3.0 NIC card 6. Power supplies 7. Riser R2k 8. Intrusion switch 9. HPM board 10. CPU 11. Backplane 12. Information tag PowerEdge R6715 system configurations and features...

  • Page 15: Locating The Express Service Code And Service Tag

    2. Express Service Tag (rear view) 3. OMM (not applicable) 4. Password MAC address 5. Service Tag, Express Service Code, MyDell label System information label The system information label is on the back side of the system cover. PowerEdge R6715 system configurations and features...
  • Page 16 Figure 10. Service information—Mechanical Overview Figure 11. Memory information PowerEdge R6715 system configurations and features...
  • Page 17 Figure 12. Electrical overview Figure 13. Caution label Figure 14. Hot Swap EDSFF carrier Figure 15. LED Behavior PowerEdge R6715 system configurations and features...

  • Page 18: Rail Sizing And Rack Compatibility Matrix

    Figure 16. Express Service Tag Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at rail-rack-matrix. The document provides the information that is listed below: ●...

  • Page 19: Chapter 3: Technical Specifications

    Technical specifications The technical and environmental specifications of your system are outlined in this chapter. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...

  • Page 20: Chassis Dimensions

    Chassis dimensions Figure 17. Chassis dimensions Table 5. PowerEdge R6715 chassis dimensions  Drives Za (with Za (without bezel) bezel) 8 x 2.5-inch 482.0 mm (18.97 434.0 mm 42.8 mm 31.75 mm 28.96 mm (1.14 750.6 mm 786.14 mm Universal inches) (17.08...

  • Page 21: Processor Specifications

    Output Power cord Redundant 60 mm 1500 W Titanium mixed mode AC/VDC Cooling fan specifications The PowerEdge R6715 system supports up to four sets high-performance silver (HPR SLVR) hot-swappable cooling fans, each consisting of a dual fan module. Technical specifications...

  • Page 22: Supported Operating Systems

    For specifications and interoperability details, see support. System battery specifications The PowerEdge R6715 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R6715 system support up to two low-profile Gen5 PCIe slots on the HPM board. Technical specifications...

  • Page 23: Memory Specifications

    ● 8 x 2.5-inch Universal SSDs. ● 16 x EDSFF E3.S Gen5 NVMe drives NOTE: For more information about how to hot swap NVMe PCIe SSD device, see the Dell Express Flash NVMe PCIe SSD User's Guide at Dell Support page >...

  • Page 24: Ports And Connectors Specifications

    The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port. VGA ports specifications The PowerEdge R6715 system supports DB-15 VGA port on the rear I/O board of the Datacenter Secure Control Module (DC-SCM).

  • Page 25: Environmental Specifications

    VGA analog input devices. Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Manuals & Documents on Dell Support. Table 19. Operational climatic range for category A2  Item Allowable continuous operations Temperature range for altitudes <= 900 m (<=...

  • Page 26: Particulate And Gaseous Contamination Specifications

    Table 22. Shared requirements  Item Allowable continuous operations Maximum Temperature Gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (9°F in 15 operation and non-operation) minutes), 5°C in an hour* (9°F in an hour) for tape hardware Non-Operational Temperature Limits -40 to 65°C (-40 to 149°F) Non-Operational Humidity Limits (Non-...

  • Page 27: Thermal Restriction Matrix

    Table 25. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: Conductive dust, which can interfere with equipment operation, can originate from various sources, including manufacturing processes and zinc whiskers that may develop on the plating of raised floor tiles. NOTE: This condition applies to data center and non-data center environments.
  • Page 28 Table 29. Thermal restriction matrix  (continued) Supported at 35°C R6715 air cooling Max 30°C support Configuration 8 x 2.5-inch Universal SSD 8 x EDSFF E3s Gen5 NVMe 64 GB RDIMM STD fan HPR silver fan Technical specifications...

  • Page 29: Chapter 4: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...

  • Page 30: Options To Log In To Idrac

    Table 30. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available at OpenManage Manuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at...

  • Page 31: Options To Download Drivers And Firmware

    Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section. You can also choose any one of the following options to download the firmware. For information about how to download the firmware, see the documentation links provided in the table below.

  • Page 32: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 33: Chapter 5: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST Minimum configuration to POST The components that are listed below are the minimum configuration to POST: ●...

  • Page 34: Chapter 6: Configuration Validation

    Configuration validation The new generation of Dell systems have added interconnect flexibility and iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC, BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.

  • Page 35: Chapter 7: Installing And Removing System Components

    Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Air shroud • Cooling fans • Drive backplane cover •...

  • Page 36: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.

  • Page 37: Optional Front Bezel

    NOTE: For information about DC PSU cabling instructions, go to PowerEdge Manuals > Rack Servers > PowerEdge R6715 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply.

  • Page 38: Installing The Front Bezel

    Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.

  • Page 39: Installing The System Cover

    Figure 23. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.

  • Page 40: Air Shroud

    Figure 24. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 41: Installing The Air Shroud

    Figure 25. Removing the air shroud Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the slot on the air shroud with system. 2.

  • Page 42: Cooling Fans

    Figure 26. Installing the air shroud Next steps 1. Route the cables along the air shroud notch. 2. Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 43: Installing A Cooling Fan

    Figure 27. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 44: Drive Backplane Cover

    Figure 28. Installing a cooling fan Next steps Install the air shroud. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 45: Installing The Drive Backplane Cover

    Figure 29. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 46: Drives

    Figure 30. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Drives Removing an EDSFF E3.S Gen5 NVMe drive and SSD blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 47: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Blank

    Figure 31. Removing an EDSFF E3.S Gen5 NVMe drive blank Figure 32. Removing a SSD drive blank Next steps Replace the EDSFF E3.S Gen5 NVMe and SSD drive blank. Installing an EDSFF E3.S Gen5 NVMe and SSD drive blank Prerequisites 1.

  • Page 48: Removing An Edsff E3.S Gen5 Nvme And Ssd Drive Carrier

    Figure 33. Installing an EDSFF E3.S Gen5 NVMe drive blank Figure 34. Installing a SSD drive blank Removing an EDSFF E3.S Gen5 NVMe and SSD drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.

  • Page 49: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Carrier

    Figure 35. Removing an EDSFF E3.S Gen5 NVMe drive carrier Figure 36. Removing a SSD drive carrier Next steps Replace the EDSFF E3.S Gen NVMe drive or an EDSFF E3.S Gen5 NVMe drive blank. Installing an EDSFF E3.S Gen5 NVMe and SSD drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the...
  • Page 50 CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite.

  • Page 51: Removing An Edsff E3.S Gen5 Nvme And Ssd Drive From The Drive Carrier

    Removing an EDSFF E3.S Gen5 NVMe and SSD drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive carrier. Steps 1. Using a Phillips 1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has a Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.

  • Page 52: Installing An Edsff E3.S Gen5 Nvme And Ssd Drive Into The Drive Carrier

    Figure 40. Removing the E3.S drive from the drive carrier Next steps Install an EDSFF E3.S Gen5 NVMe and SSD drive into the drive carrier. Installing an EDSFF E3.S Gen5 NVMe and SSD drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 53: Drive Backplane

    Figure 41. Installing a SSD drive into the drive carrier Figure 42. Installing the E3.S drive into the drive carrier Next steps Install the drive carrier. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes that are supported are listed here: Installing and removing system components...

  • Page 54: Removing The Drive Backplane

    Table 35. Supported backplane options  System Supported hard drives options PowerEdge R6715 8 x 2.5-inch Universal SSDs backplane PowerEdge R6715 16 x EDSFF E3.S Gen5 NVMe drives backplane Figure 43. 8 x 2.5-inch Universal Smart Flow drive backplane 1. BP_PWR_CTRL 2.

  • Page 55: Installing The Drive Backplane

    NOTE: cable routing section. Steps 1. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 2. Lift and pull the drive backplane out of the system. NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane.

  • Page 56: Removing The Edsff E3.S Gen5 Nvme Direct Drive Backplane Module

    2. Insert the backplane into the guide slots and push it downwards until the blue release tabs clicks into place. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 46. Installing the drive backplane 3.

  • Page 57: Installing The Edsff E3.S Gen5 Nvme Direct Drive Backplane Module

    Figure 47. Removing the EDSFF E3.S Gen5 backplane module Next steps Replace the EDSFF E3.S Gen5 NVMe direct drive backplane module.. Installing the EDSFF E3.S Gen5 NVMe direct drive backplane module. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 58: Side Wall Brackets

    Figure 48. Installing the EDSFF E3.S Gen5 NVMe direct drive backplane module. Next steps 1. Connect all the cables, and ensure that all the cables are routed through the respective cable clip. NOTE: cable routing section. Install the EDSFF E3.S Gen5 drives Install the drive backplane cover.

  • Page 59: Installing The Left Side Wall Bracket

    Figure 49. Removing the side wall bracket Next steps Replace the side wall bracket. Installing the left side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 60: Middle Bracket

    Figure 50. Installing the side wall bracket Next steps Install the cooling fans. 2. If removed, install the back plane cover. 3. Follow the procedure listed in the After working inside your system. Middle bracket Removing the cables from the middle bracket Prerequisites 1.

  • Page 61: Installing The Cables Into The Middle Bracket

    Figure 51. Removing the middle bracket Next steps Replace the cables into the middle bracket Installing the cables into the middle bracket Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 62: Cable Routing

    Figure 52. Installing the middle bracket Next steps Install the cooling fans. Install the drive backplane cover. 3. Follow the procedure listed in the After working inside your system. Cable routing Figure 53. C4-2: EDSFF 16 x E3.S (G5x4 NVMe direct connect) Installing and removing system components...
  • Page 63 Table 36. C4-2: EDSFF 16 x E3.S (G5x4 NVMe direct connect)  Order From HPM_SL1 (signal connector on HPM board) E3 (BP_DST_PB1) (backplane signal connector) HPM_SL2 (signal connector on HPM board) E3 (BP_DST_PA1) (backplane signal connector) HPM_SL3 (signal connector on HPM board) E3 (BP_DST_PB2) (backplane signal connector) HPM_SL4 (signal connector on HPM board)

  • Page 64: Perc Module

    Table 37. C2-4: 8 x 2.5-inch Universal Smart Flow (continued) Order From HPM_SL4 (signal connector on HPM board) Uni x8 (BP_DST_PB1) (backplane signal connector) HPM_SL5 (signal connector on HPM board) Uni x8 (BP_DST_PA2) (backplane signal connector) HPM_SL6 (signal connector on HPM board) Uni x8 (BP_DST_PB2) (backplane signal connector) PERC (CTRL_SRC_SA1_PA1) (PERC signal...

  • Page 65: Installing The Front Mounting Front Perc Module

    Figure 55. Removing the front PERC module Next steps Replace the front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 66: System Memory

    3. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge R6715 system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Installing and removing system components...
  • Page 67 Figure 57. Memory channels Memory channels are organized as follows: Table 38. Memory channels  Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 0 Slots A1 and Slots A5 and Slots A3 and A15 Slots A9 and A21 Slots A7 and A19 Slots A11 and Table 39.

  • Page 68: General Memory Module Installation Guidelines

    Table 40. Supported memory matrix   DIMM type Rank Capacity DIMM rated voltage Operating Speed and speed 1 DIMM per 2 DIMMs per channel (DPC) channel (DPC) RDIMM 32 GB, 64 GB DDR5 (1.1 V), 6400 5200 MT/s 4000 MT/s MT/s NOTE: The processor may reduce the performance of the rated DIMM speed.

  • Page 69: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.
  • Page 70 Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. NOTE: Ensure that the socket ejector latches are fully open before installing the memory module. 2.

  • Page 71: Processor And Heat Sink

    Processor and heat sink Removing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. NOTE: The heat sink and processor are hot to touch for some time after the system has been powered off. Allow the heat sink and processor to cool down before handling them.
  • Page 72 CAUTION: You may find the CMOS battery loss or CMOS checksum error that is displayed during the first instance of powering on the system after the processor or HPM board replacement which is expected. To fix this, go to setup option to configure the system settings. Steps 1.

  • Page 73: Installing The Processor

    Figure 62. Releasing the rail frame 3. Slide the carrier frame together with the processor out from the rail frame by holding on to the green tab. Figure 63. Removing the carrier frame with the processor Next steps Replace the processor.
  • Page 74 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the heat sink. Steps 1. Release the retention frame and rail frame. See step 1 and step 2 of the removing the processor. 2.

  • Page 75: Installing The Heat Sink

    4. Rotate and close the retention frame and tighten the captive screw. Figure 66. Securing the retention frame Next steps Install the heat sink. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the heat sink Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
  • Page 76 Figure 67. Applying thermal grease NOTE: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3.

  • Page 77: Expansion Cards And Expansion Card Risers

    Next steps Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Expansion cards and expansion card risers NOTE: When an expansion card is not supported or missing, the OSM logs an event. This does not prevent your system from booting.
  • Page 78 Figure 69. Riser 2k 1. Slot 1 Figure 70. Riser 4a 1. Slot 1 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.

  • Page 79: Removing The Expansion Card Risers

    Table 42. Expansion card riser configurations (continued) Riser Expansion card PCIe Slots Form factor Controlling Slot's electrical Configurations risers processor bandwidth/ (RC) physical connector Processor 0 PCIe Gen5 x16 (OCP 4C+ connector) NOTE: The system supports either Front I/O configuration (system with front risers) or Rear I/O configuration (system with rear risers).

  • Page 80: Installing The Expansion Card Risers

    Figure 71. Removing the expansion card riser 2k (R2k) 2. For Riser 4a, ensure that the riser latch is unlocked. Lift the expansion card riser to disengage it from the connector and guide pin on the HPM board. Carefully remove the riser from the system. Figure 72.
  • Page 81 Remove the air shroud CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.

  • Page 82: Removing An Expansion Card From The Expansion Card Riser

    Next steps 1. If required, reconnect the cables to the expansion card or HPM board. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing an expansion card from the expansion card riser Prerequisites 1.

  • Page 83: Installing An Expansion Card Into The Expansion Card Riser

    For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
  • Page 84 Figure 77. Removing the PCIe blank for the riser 2k Figure 78. Removing the PCIe blank for the riser 4a 3. For riser 2b: a. Unlock the OCP latch. Slide the OCP card into the riser and lock the OCP latch. b.
  • Page 85 Figure 79. Installing an expansion card and OCP card into the riser 2k NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. 4. For riser 4a: a. Open the expansion card latches. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser.

  • Page 86: M.2 Ssd Module

    Figure 80. Installing an expansion card into the riser 4a Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in the After working inside your system.
  • Page 87 Figure 81. Removing the BOSS-N1 DC-MHS carrier 3. Using the Phillips 1 screwdriver, loosen the captive screws securing the top cover of the BOSS-N1 DC-MHS carrier. NOTE: Follow the sequence to loosen the captive screws. First, loosen the screw at the connector end, and then the screw at the front handle end.

  • Page 88: Installing The M.2 Nvme Ssd Module

    For information about Thermal pad and BOSS-N1 DC-MHS carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R6715 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet.
  • Page 89 For information about Thermal pad and BOSS-N1 DC-MHS card carrier replacement, go to PowerEdge Manuals > Rack Servers > PowerEdge R6715 > Select This Product > Documentation > Manuals and Documents > BOSS-N1 DC-MHS M.2 NVMe SSD Card Installation and Replacement Tech Sheet.

  • Page 90: Optional Boss-N1 Dc-Mhs Module

    Figure 87. Tighten the top cover captive screws 6. Slide the BOSS-N1 DC-MHS card carrier into the BOSS-N1 DC-MHS module slot. 7. Close the BOSS-N1 DC-MHS card carrier release latch to lock the carrier in place. Figure 88. Installing the BOSS-N1 DC-MHS card carrier Optional BOSS-N1 DC-MHS module This is a service technician replaceable part only.
  • Page 91 Figure 89. Removing the BOSS-N1 DC-MHS module 4. If the BOSS-N1 DC-MHS module is not going to be replaced, install a filler bracket. Figure 90. Installation of filler bracket Next steps Replace the BOSS-N1 DC-MHS module. Installing and removing system components...

  • Page 92: Installing The Boss-N1 Dc-Mhs Module

    Installing the BOSS-N1 DC-MHS module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the expansion card riser. Steps 1. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use.

  • Page 93: Optional Ocp Nic Card

    Figure 92. Installing the BOSS-N1 DC-MHS module Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in the After working inside your system. Optional OCP NIC card Removing the rear OCP NIC card Prerequisites 1.
  • Page 94 Figure 93. Removing the OCP NIC card 4. If the OCP NIC card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 95: Installing The Rear Ocp Nic Card

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.

  • Page 96: Datacenter-Secure Control Module (Dc-Scm)

    Figure 96. Installing the OCP NIC card Next steps 1. Route and connect the cables, taking care not to damage them. NOTE: cable routing section for more information. Install the expansion card riser. Install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 97: Installing The Dc-Scm Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Open the blue latch on the HPM board.

  • Page 98: Attic Board

    Figure 98. Installing the DC-SCM board Next steps Install the Attic board. NOTE: Connect the Attic cable, see cable routing section. Install the expansion card riser. Install the air shroud. 4. Power on the system. 5. Ensure that you perform the following steps: a.

  • Page 99: Installing The Attic Board

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. Align the Attic board at an angle with the guide pins on the DC-SCM board.

  • Page 100: Restoring The System Using Easy Restore

    For more information about the Easy Restore feature, see Open BMC configuration Users Guide at Support for Open Server Manager | Documentation | Dell India. When the DC-SCM is booted for the first time, it presents a screen with settings it can restore, below is a list of steps available: Steps 1.

  • Page 101: Manually Update The Service Tag

    Figure 101. Easy Restore Manually update the Service Tag After replacing a HPM board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system service tag, use the System Setup menu to enter the service tag. Steps 1.

  • Page 102: Removing The Internal Usb Card

    Removing the internal USB card Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 103: System Battery

    Figure 103. Installing the internal USB card Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system. 4. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. System battery This is a service technician replaceable part only.
  • Page 104 2. To install a new system battery, hold the battery with the positive side facing up at an angle and slide it under the battery holder socket latch. 3. Press the battery into the connector until it snaps into place. Figure 105.

  • Page 105: Intrusion Switch

    e. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 106: Installing The Intrusion Switch Module

    Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: Ensure that you note the routing of the cable as you remove it from the HPM board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped.

  • Page 107: Installing A Power Supply Unit

    2. Disconnect the power cable from the power outlet and from the PSU that you intend to remove. 3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift or remove the optional cable management accessory if it interferes with the PSU removal. NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the cable management arm documentation at...

  • Page 108: Removing A Power Supply Unit Blank

    Figure 109. Installing a power supply unit Next steps 1. If you have unlatched or removed the cable management accessory, reinstall or relatch it. For information about the cable management when the PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at PowerEdge Manuals.

  • Page 109: Installing A Power Supply Unit Blank

    Figure 110. Removing a power supply unit blank Next steps Replace the PSU blank install the PSU. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. 2.

  • Page 110: Trusted Platform Module

    Table 44. TPM Support  Resource Link Microsoft Windows Server 2022 Dell KB article for Windows server 2022 Red Hat Enterprise Linux 7.3 RHE Linux BitLocker Key: It is important to backup the BitLocker key incase of possible replacement of HPM board and/or TPM card.

  • Page 111: Hpm Board

    HPM board This is a service technician replaceable part only. Removing the HPM board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this HPM board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives.

  • Page 112: Installing The Hpm Board

    Figure 112. Removing the HPM board Next steps Install the HPM board. Installing the HPM board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If you are replacing the HPM board, remove all the components that are listed in the removing the HPM board section. Steps 1.

  • Page 113: Control Panel

    Figure 113. Installing the HPM board Next steps 1. Replace the following components: Internal USB memory key (if removed) OCP card (if removed) BOSS-N1 DC-MHS DC-SCM Heat sink module Memory modules Expansion card risers Middle bracket Side wall bracket Air shroud Cooling fans Power supply units (PSU) 2.

  • Page 114: Installing The Right Control Panel (Rcp) - Primary

    2. Follow the procedure listed in the Before working inside your system. Remove the system cover. Remove the drive backplane cover. Remove the side wall bracket. Steps 1. Disconnect the RCP cable from the connectors on the HPM board. 2. Using the Phillips 1 screwdriver, remove the screws that secure the RCP and cable cover to the system. 3.

  • Page 115: Removing The Left Control Panel (Lcp) - Secondary

    NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 4. Connect the RCP cable and VGA cable to the connectors on the HPM board. 5. Using the Phillips 1 screwdriver, tighten the screws that secure the RCP and the cable cover to the system. NOTE: The numbers on the image do not depict the exact steps.
  • Page 116 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 116. Removing the Left Control Panel (LCP) - Secondary of EDSFF E3.S Gen5 configuration 5. For the 2.5-inch Universal SSD configuration, disconnect the LCP cable from the connector on attic card. 6.

  • Page 117: Installing The Left Control Panel (Lcp) - Secondary

    Next steps Replace the Left Control Panel (LCP) - Secondaryl. Installing the Left Control Panel (LCP) - Secondary Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 118 Figure 119. Installing the Left Control Panel (LCP) - Secondary for 2.5-inch Universal SSD configuration 8. Fasten the cable with the clip. 9. Connect the LCP cable to the connector on the HPM board. Next steps Install the side wall bracket.

  • Page 119: Chapter 8: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Power button LED • System health and system ID indicator codes • NIC indicator codes • Power supply unit indicator codes •...

  • Page 120: System Health And System Id Indicator Codes

    System health and system ID indicator codes The system health and system ID indicator is located on the right control panel (RCP) - primary of the system. Figure 121. System health and system ID indicator Table 46. System health and system ID indicator codes  System health and system ID Condition indicator code...

  • Page 121: Power Supply Unit Indicator Codes

    Table 47. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is off. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is not being sent or received. Link indicator is amber, and activity indicator is off.

  • Page 122: Drive Indicator Codes

    Table 48. AC PSU status indicator codes (continued) Power indicator codes Condition CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.

  • Page 123: Edsff E3.S Drive Led Codes

    Table 49. Drive indicator codes (continued) Drive status indicator code Condition Solid green Indicates that the drive is online. Blinks green for three seconds, amber for three seconds, Indicates that the rebuild has stopped. and then powers off after six seconds EDSFF E3.S drive led codes The LEDs on the drive carrier indicate the state of each drive.

  • Page 124: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 125: Chapter 9: Enhanced Preboot System Assessment

    Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.

  • Page 126: Chapter 10: Jumpers And Connectors

    Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the HPM board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the HPM board.

  • Page 127: Dip Switch Settings

    Table 53. HPM board jumpers and connectors (continued) Item Connector DC-SCM connector Riser connector (PWR17/PWR18) Riser connector (PWR19/PWR20) PSU connector 1 Power connector 23/24 (PWR23/PWR24) DIMM for CPU 0 Coin cell battery PIB power connector PIB signal connector Power connector 25/26 (PWR25/PWR26) Right Control Panel (RCP) - Primary connector Power connector 3/4 (PWR3/PWR4) Fan 4 connector...

  • Page 128: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 129: Chapter 11: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 130: Quick Resource Locator For Poweredge R6715 System

    Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 131: Chapter 12: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 132 Methods to download firmware and drivers section in this document. Managing your system For information about systems management PowerEdge manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals >...

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