Dell Inspiron 14 5441 Owner's Manual
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Dell Inspiron 14 5441 Owner's Manual

Dell Inspiron 14 5441 Owner's Manual

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Inspiron 14 5441
Owner's Manual
Regulatory Model: P190G
Regulatory Type: P190G001
September 2024
Rev. A00

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Summary of Contents for Dell Inspiron 14 5441

  • Page 1 Inspiron 14 5441 Owner's Manual Regulatory Model: P190G Regulatory Type: P190G001 September 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Left......................................8 Right....................................... 9 Bottom....................................9 Locate the Service Tag or Express Service Code label of your computer............10 Chapter 2: Set up your Inspiron 14 5441..................11 Chapter 3: Specifications of Inspiron 14 5441................13 Dimensions and weight..............................13 Processor..................................... 13 Chipset....................................14 Operating system................................
  • Page 4 BitLocker..................................28 Recommended tools................................. 28 Screw list.....................................28 Major components of Inspiron 14 5441........................29 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........32 Base cover..................................32 Removing the base cover............................32 Installing the base cover ............................35 Fan......................................37 Removing the fan ............................... 37 Installing the fan .................................
  • Page 5 Clearing chassis intrusion alert............................98 Chapter 9: Troubleshooting......................101 Handling swollen rechargeable Li-ion batteries......................101 Locating the Service Tag or Express Service Code of your Dell computer ............101 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 102 Running the SupportAssist Pre-Boot System Performance Check.............. 102 Built-in self-test (BIST)..............................102...

  • Page 6: Chapter 1: Views Of Inspiron 14 5441

    Views of Inspiron 14 5441 Front Figure 1. Front view 1. Microphones Provides digital sound input for audio recording and voice calls. 2. Infrared camera Enhances security when paired with Windows Hello face authentication. 3. Infrared camera-status light Turns on when the camera is in use.

  • Page 7: Top

    You can customize the power-button behavior in Windows. For more information, see Dell Support Site. 2. Precision touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. Views of Inspiron 14 5441...

  • Page 8: Left

    NOTE: You can connect a Dell docking station to one of the two USB Type-C ports. If your docking station has two cables, do not connect both cables to the two USB Type-C ports simultaneously. You may encounter issues with the charging circuits when this method of connection is used.

  • Page 9: Right

    2. Service Tag/Express Service Code label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The Express Service Code is a numeric version of the Service Tag.

  • Page 10: Locate The Service Tag Or Express Service Code Label Of Your Computer

    The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. The Express Service Code is a numeric version of the Service Tag.

  • Page 11: Chapter 2: Set Up Your Inspiron 14 5441

    ● If connected to the Internet, sign-in with an existing Microsoft account or create a new account. If not connected to the Internet, create an offline account. ● On the Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu—Recommended. Set up your Inspiron 14 5441...
  • Page 12 In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the product guides and third-party license documents at Dell Support Site.

  • Page 13: Chapter 3: Specifications Of Inspiron 14 5441

    The weight of your computer depends on the configuration that is ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Inspiron 14 5441. Table 3. Processor  Description Option one Option two...

  • Page 14: Chipset

    Up to 45 TOPS Up to 45 TOPS Integrated graphics Qualcomm Adreno Qualcomm Adreno Chipset The following table lists the details of the chipset that is supported in your Inspiron 14 5441. Table 4. Chipset  Description Values Chipset Integrated with the processor...

  • Page 15: Memory

    Minimum memory configuration 16 GB Memory configurations supported 16 GB: LPDDR5x, 8448 MT/s (onboard) External ports and slots The following table lists the external ports and slots on your Inspiron 14 5441. Table 6. External ports and slots  Description Values USB ports ●...

  • Page 16: Wireless Module

    Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Inspiron 14 5441. Table 8. Wireless module specifications  Description Values Model number Qualcomm FastConnect 7800 DBS (onboard) Transfer rate Up to 5760 Mbps Frequency bands supported 2.4 GHz/5 GHz/6 GHz...

  • Page 17: Storage

    One M.2 2230 solid state drive PCIe NVMe 4x4 Up to 1 TB Media-card reader The following table provides the specification of media cards supported by your Inspiron 14 5441. Table 11. Media-card reader specifications  Description Values Media-card slot type...

  • Page 18: Keyboard Function Keys

    NOTE: If Copilot in Windows is not available on your computer, the Copilot key launches Recall. If both Recall and Copilot in Windows are not available on your computer, the Copilot key launches Windows Search. Specifications of Inspiron 14 5441...

  • Page 19: Camera

    Home (move to the beginning of the document) fn + right arrow End (move to the end of the document) Camera The following table lists the camera specifications of your Inspiron 14 5441. Table 15. Camera specifications  Description Values Number of cameras...

  • Page 20: Touchpad

    For more information about the touchpad gestures available on Windows, see the Microsoft Knowledge Base article at Microsoft Support Site. Power adapter The following table lists the power adapter specifications of your Inspiron 14 5441. Table 17. Power-adapter specifications  Description Values Type...

  • Page 21: Power Adapter Requirements Of Inspiron 14 5441

    Power adapter requirements of Inspiron 14 5441 NOTE: If you did not purchase the Dell-branded power adapter that is recommended for your computer, ensure that the power adapter you use meets the following requirements. The following table lists the power adapter requirements for your Inspiron 14 5441.

  • Page 22: Battery

    Battery The following table lists the battery specifications of your Inspiron 14 5441. Table 19. Battery specifications  Description Values Battery type 3-cell, 54 Wh, lithium-ion, Long Cycle Life + ExpressCharge Battery voltage 11.4 VDC Battery weight (maximum) 0.22 kg (0.49 lb)

  • Page 23: Fingerprint Reader (Optional)

    Sensor resolution 500 ppi Sensor pixel size 108 x 88 GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 14 5441. Table 22. GPU—Integrated  Controller Memory size Processor Qualcomm Adreno Graphics Shared system memory ●...

  • Page 24: External Display Support

    Memory size Processor ● Qualcomm Snapdragon X Plus X1P-64-100 External display support The following table lists the external display support for your Inspiron 14 5441. Table 23. External display support  Graphics card Supported external displays with Supported external displays with...

  • Page 25: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at Dell Regulatory Compliance Home Page.

  • Page 26: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 27: Esd Field Service Kit

    NOTE: It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while servicing the computer.

  • Page 28: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.

  • Page 29: Major Components Of Inspiron 14 5441

    Heat sink M2x2.5 Wireless card thermal plate M2x2.5 Antennas M2x2.5 USB Type-C bracket M2x2.5 System board M1.6x1.8 Touchpad M1.6x1.8 Major components of Inspiron 14 5441 The following image shows the major components of Inspiron 14 5441. Working inside your computer...
  • Page 30 Figure 9. Major components 1. Base cover 2. Heat sink 3. USB Type-C bracket 4. System board 5. Solid state drive thermal shield 6. Solid state drive 7. Left speaker Working inside your computer...
  • Page 31 18. I/O-board cable 19. Fan NOTE: Dell provides a list of components and their part numbers for the original computer configuration purchased. These parts are available according to warranty coverage purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 32: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites...
  • Page 33 Figure 10. Removing the screws Removing and installing Customer Replaceable Units (CRUs)
  • Page 34 Figure 11. Removing the base cover Steps 1. Remove the five screws (M2x5.5) and loosen the two captive screws (M2x7.9) that secure the base cover to the palm-rest and keyboard assembly. NOTE: Ensure to remove the five screws (M2x5.5) first to create the gap for prying the base cover off the palm-rest and keyboard assembly.

  • Page 35: Installing The Base Cover

    Figure 12. Disconnecting the battery cable 4. Disconnect the battery cable from the connector (BATTERY) on the system board. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure.
  • Page 36 Figure 13. Connecting the battery cable Steps 1. Connect the battery cable to the connector (BATTERY) on the system board. Figure 14. Installing the base cover Removing and installing Customer Replaceable Units (CRUs)

  • Page 37: Fan

    Figure 15. Installing the screws 2. Place the base cover on top of the palm-rest and keyboard assembly. 3. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and snap the base cover into place.

  • Page 38: Installing The Fan

    Figure 16. Removing the fan Steps 1. Disconnect the fan cable from the connector (FAN) on the system board. 2. Remove the three screws (M2x2.5) that secure the fan to the palm-rest and keyboard assembly. 3. Lift the fan, along with the fan cable, off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 39: Solid State Drive

    Figure 17. Installing the fan Steps 1. Place and align the fan, along with the fan cable, in the slot on the palm-rest and keyboard assembly. CAUTION: Avoid touching the fan blades to prevent damage. 2. Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly. 3.

  • Page 40: Installing The Solid State Drive

    Figure 18. Removing the solid state drive Steps 1. Remove the screw (M2x2.5) that secures the solid state drive thermal shield and the solid state drive to the palm-rest and keyboard assembly. 2. Slide and remove the solid state drive thermal shield from the slot on the system board. 3.
  • Page 41 Figure 19. Installing the solid state drive Steps 1. Align the notch on the M.2 2230 solid state drive with the tab on the M.2 solid state drive slot (SSD) on the system board. 2. Slide and place the M.2 2230 solid state drive in the M.2 solid state drive slot (SSD) on the system board. 3.

  • Page 42: Speakers

    Figure 21. Installing solid state drive thermal shield 4. Align the screw hole on the solid state drive thermal shield with the screw hole on the palm-rest and keyboard assembly. 5. Replace the screw (M2x2.5) that secures the solid state drive thermal shield and the solid state drive to the palm-rest and keyboard assembly.
  • Page 43 Figure 22. Removing the speakers Steps 1. Disconnect the speaker cables from the respective connectors (SPK R and SPK L) on the system board. CAUTION: To disconnect the speaker cables from the system board, pry the base of the cable connector’s head first and then pull it away from the respective connectors (SPK R and SPK L) on the system board.

  • Page 44: Installing The Speakers

    Figure 23. Disconnecting speaker cable 2. Remove the right speaker cable from the routing guides on the palm-rest and keyboard assembly. 3. Lift the speakers, along with the cables, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the speakers and provide a visual representation of the installation procedure.
  • Page 45 Figure 24. Installing the speakers NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps 1. Using the alignment posts and the rubber grommets, place the respective speakers into the speaker slots on the palm-rest and keyboard assembly.

  • Page 46: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See Contact Support at Dell Support Site.

  • Page 47: Installing The Battery

    Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the battery and provide a visual representation of the removal procedure. Figure 25. Removing the battery Steps 1.

  • Page 48: Battery Cable

    Figure 26. Installing the battery NOTE: The battery and the battery cable are separate serviceable parts. If battery replacement is required, reuse the existing battery cable. To connect the battery cable, see Connecting the battery cable. Steps 1. Place the battery, with the battery cable connected to it, in the slot on the palm-rest and keyboard assembly. 2.
  • Page 49 About this task The following images indicate the location of the battery cable and provide a visual representation of the removal procedure. Figure 27. Disconnecting the battery cable Steps 1. Remove the Mylar that adheres the connector to the battery. 2.

  • Page 50: Connecting The Battery Cable

    Figure 28. Disconnecting the battery cable CAUTION: Do not pull the battery cable upward to disconnect it from the battery. This action may damage the battery or the battery cable. Connecting the battery cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 51: Coin-Cell Battery

    Figure 29. Connecting the battery cable Steps 1. Route the battery cable through the routing guides on the battery. 2. Connect the battery cable to the connector on the battery. 3. Turn the battery over and adhere the Mylar to secure the connector to the battery. Next steps 1.

  • Page 52: Installing The Coin-Cell Battery

    Figure 30. Removing the coin-cell battery Steps 1. Disconnect the I/O-board cable from the connector (IO BOARD) on the system board. 2. Remove the I/O-board cable from the routing guide on the palm-rest and keyboard assembly. 3. Disconnect the coin-cell battery cable from the connector (RTC) on the system board. 4.

  • Page 53: Display Assembly

    Figure 31. Installing the coin-cell battery Steps 1. Align and adhere the coin-cell battery on the palm-rest and keyboard assembly. 2. Route the coin-cell battery cable through the routing guide on the palm-rest and keyboard assembly. 3. Connect the coin-cell battery cable to the connector (RTC) on the system board. 4.
  • Page 54 Figure 32. Removing the display assembly Steps 1. Peel the Mylar and open the latch on the camera connector (MIPI) on the system board. 2. Disconnect the camera cable on the camera connector (MIPI) on the system board. 3. Peel the Mylar and open the latch from the display connector (EDP) on the system board. 4.

  • Page 55: Installing The Display Assembly

    Figure 33. Display assembly Installing the display assembly CAUTION: The information in this section is intended for authorized service technicians only. CAUTION: The maximum operating angle for the display-panel hinge is 135 degrees. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the display assembly and provide a visual representation of the installation procedure.
  • Page 56 Figure 34. Installing the display assembly Steps 1. Place the palm-rest and keyboard assembly at the edge of a flat table. 2. Open the hinges of the display assembly to a 90-degree angle. 3. Align the screw holes on the display hinges with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 57: Heat Sink

    Heat sink Removing the heat sink CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.. 2. Remove the base cover. About this task NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 58: Touchpad

    Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the heat sink and provide a visual representation of the installation procedure. Figure 36. Installing the heat sink Steps 1.

  • Page 59: Installing The Touchpad

    Figure 37. Removing the touchpad Steps 1. Open the latch and disconnect the touchpad cable from the connector (TP) on the system board. 2. Remove the nine screws (M1.6x1.8) that secure the touchpad bracket to the palm-rest and keyboard assembly. 3.

  • Page 60: Wlan Board

    Figure 38. Installing the touchpad NOTE: Ensure that the touchpad is aligned with the guides on the palm-rest and keyboard assembly, and the gap on either side of the touchpad is equal. Steps 1. Connect the touchpad cable and close the latch of the connector on the touchpad. 2.

  • Page 61: Installing The I/O Board

    Figure 39. Removing the I/O board Steps 1. Remove the two screws (M2.5x4.5) that secure the right display hinge to the palm-rest and keyboard assembly. 2. Lift and open the right display hinge to an angle of 90 degrees from the palm-rest and keyboard assembly to access the I/O board.

  • Page 62: I/O-Board Cable

    Figure 40. Installing the I/O board Steps 1. Carefully slide and place the I/O board on the palm-rest and keyboard assembly. 2. Align the ports on the I/O board with the port slots on the palm-rest and keyboard assembly. 3. Replace the two screws (M2x2.5) that secure the I/O board to the palm-rest and keyboard assembly. 4.
  • Page 63 Figure 41. Removing the I/O-board cable Steps 1. Peel the tape that secures the I/O-board cable to the connector (IO to MB) on the I/O board. 2. Open the latch and disconnect the I/O-board cable from the connector (IO to MB) on the I/O board. 3.

  • Page 64: Installing The I/O-Board Cable

    Installing the I/O-board cable CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the I/O-board cable and provide a visual representation of the installation procedure.

  • Page 65: Power Button

    Figure 44. I/O-board cable routing NOTE: The I/O-board cable is routed over the coin-cell battery cable and antenna cables. The cable then routes along the top-left side of the battery, bottom-right side of the fan, and secured in place by two pieces of tape. 3.

  • Page 66: Installing The Power Button

    Figure 45. Removing the power button Lift the power button off the palm-rest and keyboard assembly. Installing the power button CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the power button and provide a visual representation of the installation procedure.
  • Page 67 Figure 46. Installing the power button Steps 1. Insert the tab on the power button into the slot on the palm-rest and keyboard assembly. Figure 47. Power button NOTE: The tab must be inserted inside the slot and not on top of it to avoid creating a gap which may damage the I/O board or the base cover.

  • Page 68: Power Button With Optional Fingerprint Reader

    Power button with optional fingerprint reader Removing the power button with optional fingerprint reader CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.
  • Page 69 About this task NOTE: This procedure applies only to computers shipped with a power button with fingerprint reader installed. The following images indicate the location of the power button with the optional fingerprint reader and provide a visual representation of the installation procedure. Figure 49.

  • Page 70: Antennas

    NOTE: When installing the power button with fingerprint reader, align the fingerprint reader cable along the etched marking on the palm-rest and keyboard assembly. Next steps 1. Install the board. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
  • Page 71 Figure 51. Removing the antennas Steps 1. Remove the screw (M2x2.5) that secures the wireless card thermal plate to the palm-rest and keyboard assembly. 2. Disconnect the I/O-board cable from the connector (IO BOARD) on the system board. 3. Remove the I/O-board cable from the routing guide over the antenna cables on the palm-rest and keyboard assembly. 4.

  • Page 72: Installing The Antennas

    Figure 52. Removing antenna cables NOTE: Ensure to carefully remove the antenna cables from the routing guides underneath the heat sink. 9. Lift the left and the right antennas, along with the antenna cables, off the palm-rest and keyboard assembly. Installing the antennas CAUTION: The information in this installation section is intended for authorized service technicians only.
  • Page 73 Figure 53. Installing the antennas Steps 1. Align and place the left and the right antennas on the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2.5) that secures the left and the right antennas to the palm-rest and keyboard assembly. 3.
  • Page 74 Figure 54. Installing antenna cables NOTE: Ensure to carefully route the antenna cables onto the routing guides underneath the heat sink. 4. Adhere the tapes that secure the antenna cables to the palm-rest and keyboard assembly. 5. Connect the antenna cables to the wireless card. NOTE: Ensure to connect the antenna cables to the wireless card as per the cable color scheme.

  • Page 75: System Board

    Figure 56. Installing wireless card thermal plate 10. Replace the screw (M2x2.5) that secures the wireless card thermal plate to the palm-rest and keyboard assembly. Next steps 1. Install the fan. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
  • Page 76 Figure 57. System board connectors 1. Fan cable (FAN) connector 2. Camera cable (MIPI) connector 3. Display cable (EDP) connector 4. Solid state drive (SSD) connector 5. Left speaker cable (SPK L) connector 6. Battery cable (BATTERY) connector 7. Keyboard-backlight cable (KB BL) connector 8.
  • Page 77 Figure 58. Disconnecting the cables Steps 1. Remove the screw (M2x2.5) that secures the wireless card thermal plate to the palm-rest and keyboard assembly. 2. Remove the wireless card thermal plate off the wireless card. 3. Disconnect the following cables on the system board: a.
  • Page 78 Figure 59. Removing the system board 4. Remove the two screws (M1.6x1.8) that secure the system board to the palm-rest and keyboard assembly. 5. Remove the two screws (M2x2.5) that secure the USB Type-C bracket to the palm-rest and keyboard assembly. 6.

  • Page 79: Installing The System Board

    Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the connectors on your system board. Figure 60.
  • Page 80 Figure 61. Installing the system board Steps 1. Slide and place the system board on the palm-rest and keyboard assembly. 2. Align the ports on the system board with the port slots on the palm-rest and keyboard assembly. 3. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 4.
  • Page 81 Figure 62. Connecting the cables 7. Adhere the coin-cell battery to its slot on the palm-rest and keyboard assembly. 8. Connect the following cables to the system board: a. I/O-board cable (IO) b. antenna cables NOTE: Ensure to connect the antenna cables to the wireless card as per the cable color scheme. Table 27.

  • Page 82: Palm-Rest And Keyboard Assembly

    4. Install the base cover. 5. Follow the procedure in After working inside your computer. Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 83: Installing The Palm-Rest And Keyboard Assembly

    Figure 63. Removing the palm-rest and keyboard assembly Installing the palm-rest and keyboard assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image shows the palm-rest and keyboard assembly before all the components in the post-requisites steps have been installed.
  • Page 84 Figure 64. Installing the palm-rest and keyboard assembly Next steps 1. Install the system board. 2. Install the antennas. 3. Install the coin-cell battery. 4. Install the display assembly. 5. Install the fan. 6. Install the I/O board cable. 7. Install the board.

  • Page 85: Chapter 7: Software

    Your Inspiron 14 5441 supports the following operating systems: ● Win 11 Home, ARM ● Win 11 Pro, ARM Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 86: Chapter 8: Bios Setup

    BIOS Setup NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed. CAUTION: Certain changes can make your computer work incorrectly. Before you change the settings in BIOS Setup, it is recommended that you note down the original settings for future reference.

  • Page 87: Bios Setup Options

    Depending on your computer and its installed devices, the items that are listed in this section may or may not be displayed. Table 29. BIOS Setup options—Overview menu  Overview Inspiron 14 5441 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 88 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 89 Table 30. BIOS Setup options—Boot Configuration menu (continued) Boot Configuration Expert Key Management Enable Custom Mode Enables or disables the ability to modify the keys in the PK, KEK, db, and dbx security key databases to be modified. By default, the Enable Custom Mode option is disabled. Custom Mode Key Management Selects the custom values for expert key management.
  • Page 90 Table 31. BIOS Setup options—Integrated Devices menu (continued) Integrated Devices By default, the Enable Thunderbolt Boot Support option is disabled. Miscellaneous Devices Enable Fingerprint Reader Device Enables the Fingerprint Reader Device option. By default, the Enable Fingerprint Reader Device option is enabled. Table 32.
  • Page 91 TPM 2.0 Security On Allows you to enable or disable TPM. By default, the TPM On option is enabled. For additional security, Dell Technologies recommends keeping TPM On enabled to allow these security technologies to fully function. Attestation Enable The Attestation Enable option controls the endorsement hierarchy of TPM.
  • Page 92 By default, the On-Silent option is enabled. When set to Disabled, no notification is displayed and no event is logged in the BIOS Events log. For additional security, Dell Technologies recommends keeping the Chassis Intrusion Detection option enabled. Clear Intrusion Warning Enable or disable Clear Intrusion Warning.
  • Page 93 BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. Upper Case Letter Forces the password to have at least one uppercase letter.
  • Page 94 When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the Enable Master Password Lockout option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin PSID Revert...

  • Page 95: Updating The Bios

    Updating the BIOS Updating the BIOS in Windows Steps 1. Go to Dell Support Site. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 96: Updating The Bios Using The Usb Drive In Windows

    ● USB drive formatted to the FAT32 file system (the drive does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter must be connected to the computer ●...

  • Page 97: System And Setup Password

    System and setup password Table 43. System and setup password  Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer.

  • Page 98: Clearing Cmos Settings

    6. Connect the battery cable to the system board. 7. Install the base cover. Clearing BIOS (System Setup) and System passwords About this task To clear the computer or BIOS passwords, contact Dell technical support as described at Contact Support. For more information, go to Dell Support Site.
  • Page 99 Figure 65. Enable block boot until cleared If Block Boot Until Cleared is set to ON, select BIOS-Setup to clear the alert so the computer boots up normally. Figure 66. Clear chassis intrusion alert If Block Boot Until Cleared is set to OFF, select Continue or BIOS-Setup to clear the alert so the computer boots up normally.
  • Page 100 Figure 67. Clear chassis intrusion alert NOTE: If Continue is selected, the user continues to see the alert each time the computer is turned on until the alert is cleared. To clear the alert, select ON in the Clear Intrusion Warning field in the Security submenu of the BIOS setup menu. Figure 68.

  • Page 101: Chapter 9: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 102: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    LCD Built-in Self-Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and computer settings.

  • Page 103: Lcd Power Rail Test (L-Bist)

    4. For cases when a [2,8] error code is shown, replace the system board. System-diagnostic lights This section lists the system-diagnostic lights of your Inspiron 14 5441. The battery-charge status light also shows the system- diagnostic light codes of your computer.

  • Page 104: Drain Flea Power (Perform Hard Reset)

    6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to the computer. 9. Turn on the computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at the Dell Support Site. Troubleshooting...

  • Page 105: Chapter 10: Getting Help And Contacting Dell Technologies

    Getting help and contacting Dell Technologies Self-help resources You can get information and help on Dell Technologies products and services using these self-help resources: Table 45. Self-help resources  Self-help resources Resource location Information about Dell Technologies products and services Dell Site...

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