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User guide
S27D39*G S32D39*G
The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Summary of Contents for Samsung S27D39 G Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Support Connecting to headphones or earphones... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Center Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
DC voltage: Rated voltage marked literature concerning operation and with this symbol is DC voltage. • Only use the power cord provided with your product by Samsung. Do not use the power cord with maintenance. other products. Class II product: This symbol indicates •... -
Page 5: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Center. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... - Page 7 Caution • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Leaving the screen fixed on a stationary image for an extended period of time may cause •...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Push the assembled stand into the main As shown in the figure, remove the product body in the direction of the arrow as shown and foam cushion, and then place the... -
Page 10: Precautions For Moving The Product
Precautions for moving the product • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. Stand assembly is complete. Caution product when moving it. Do not arbitrarily remove the panel film. • Do not hold the screen when moving the If not observed, the warranty service product. -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality. -
Page 12: Anti-Theft Lock
Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk. -
Page 13: Wall Mount Kit Specifications (Vesa)
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 14: Control Panel
Control Panel Parts Description Use this multi-directional button to turn on the power or navigate menus. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. notice to improve quality. -
Page 15: Direct Key Guide
Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ― The Direct Key Guide screen shows if Eye Saver Mode is enabled. (Off, Low, High) ―... -
Page 16: Connecting And Using A Source Device
Connecting and Using a Source Ports Device ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. -
Page 17: Connecting And Using A Pc
Connecting and Using a PC Connecting to headphones or earphones Select a connection method suitable for your PC. ― If you connect a source device using a gender changer, the product may not work properly, depending on the characteristics of the gender changer. ―... -
Page 18: Connecting The Power
Tidying Up the Cables Connecting the Power S27D39*G S32D39*G • Connect the corresponding cables. • Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the cables, as shown in the figure. • Assembly is complete. Connect the power cord to the AC/DC adapter. -
Page 19: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 20: Menu
Menu Function Key Guide → ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. - Page 21 Description mode When the external input is connected through HDMI PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
- Page 22 Description Color Adjust the tint of the screen. • Color Tone: Select a color tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color. •...
- Page 23 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ֜ Use Standard mode when not playing a video or game. Screen Ratio Change the picture size. mode • Auto Wide mode • 16:9 Screen Fit The function may not be supported depending on the ports provided with the product.
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Page 24: Onscreen Display
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ֜ A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. -
Page 25: System
System Description Volume Change the Volume setting. ֜ Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss. Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. • Off: Deactivate the Eco Saving Plus function. •... - Page 26 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Page 27: Support
Support Description Self Diagnosis Perform this test when you experience a problem with your monitor's picture. ֜ Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Information View the current software information. Refer to the actual monitor screen. Reset All Return all the settings for the product to the default factory settings. -
Page 28: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 29: Troubleshooting Guide
Check the following. Customer Service Center Caution ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 30 Screen issue The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency The power LED is off. The screen will not turn on. compatible with the product.
- Page 31 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 32: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 33: Specifications
Specifications General Model Name S27D39*G S32D39*G Size 32 Class (31.5 Inches / 80.1 cm) 27 Class (27 Inches / 68.6 cm) Display area 698.4 mm (H) x 392.85 mm (V) 597.888 mm (H) x 336.312 mm (V) Pixel Pitch 0.36375 mm (H) x0.36375 mm (V) 0.3114 mm (H) x 0.3114 mm (V) Maximum Pixel Clock 224.13 MHz... - Page 34 The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recycling or call, 1-800-Samsung For battery recycling go to call2recycle.org or call 1-800-822-8837...
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Page 35: Standard Signal Mode Table
Standard Signal Mode Table Model Name S27D39*G S32D39*G Synchronization (PANEL Spec) Horizontal Frequency 30.0-110.3 kHz 30.0-110.3 kHz Vertical Frequency 48~100 Hz 48~100 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 100Hz (HDMI) 1920 x 1080 @ 75Hz (D-SUB) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. - Page 36 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
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Page 37: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
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