Table of Contents
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User guide
S24D36* S27D36*
(Singapore only: S24D360GAE / S24D366GAE / S27D360GAE / S27D366GAE)
(Saudi Arabia only: S24D362GAM / S27D362GAM)
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Table of Contents
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Summarization of Contents
Before Using the Product
Safety Precautions
Essential safety guidelines to prevent injury and damage during product use.
Electricity and Safety
Warnings and instructions related to electrical safety, power cords, and sockets.
Installation
Guidelines for safely installing the product in its intended environment.
Operation
Instructions and warnings for proper product usage and handling.
Caution
Important cautionary notes regarding screen usage, environment, and handling.
Cleaning
Procedures for cleaning the product screen and exterior safely.
Correct Posture for Use
Recommendations for ergonomic setup to prevent eye strain and discomfort.
Preparations
Installation
Steps and considerations for preparing the product for use.
Attaching the Stand
Detailed instructions for assembling and attaching the monitor stand.
Removing the Stand
Step-by-step guide on how to detach the monitor stand.
Precautions for Moving
Guidelines and warnings for safely moving the product.
Checking Space Around Product
Requirements for ensuring adequate ventilation space around the monitor.
Adjusting Product Tilt
Instructions on how to adjust the viewing angle of the monitor.
Anti-theft Lock
Information on securing the product using an anti-theft lock.
Installing the Wall Mount
Guidance on mounting the monitor on a wall.
Wall Mount Kit Specifications
Technical details and VESA compatibility for wall mounting.
Control Panel
Explanation of the monitor's control buttons and their functions.
Direct Key Guide
Overview of quick access functions via the JOG button.
Connecting and Using a Source Device
Ports
Description of the available input/output ports on the monitor.
Connecting and Using a PC
Instructions for connecting and using a PC with the monitor.
Connecting to Headphones or Earphones
How to connect audio output devices to the monitor.
Connecting the Power
Steps for connecting the monitor to a power source.
Setting Optimum Resolution
Guidance on setting the display to its optimal resolution.
Menu
Picture Settings
Options for adjusting picture quality like Picture Mode.
Brightness, Contrast, Sharpness
Adjusting basic picture parameters for optimal viewing.
Color and Black Level
Settings for color tone, saturation, and black level adjustment.
Eye Saver Mode and Game Mode
Features for eye comfort and enhanced gaming experience.
Response Time and Screen Ratio
Settings for panel response rate and display aspect ratio.
Screen Adjustment
Fine-tuning screen position, frequency, and clarity.
OnScreen Display Settings
Customizing the on-screen menu appearance and language.
System Settings
Configuring system-level options like Volume and Eco Saving Plus.
Timer and Mode Settings
Managing power-off timers and input source detection.
Installing the Software
Easy Setting Box
Installing and using the Easy Setting Box software for screen partitioning.
Installation Restrictions and Requirements
Information on system requirements and potential installation issues.
Driver Installation
Steps to install product drivers for optimal resolution and frequency.
Troubleshooting Guide
Requirements Before Contacting Samsung
Preliminary checks to perform before contacting customer support.
Product Diagnosis (Screen Issue)
How to diagnose and resolve issues related to the monitor screen.
Checking Resolution and Frequency
Troubleshooting display issues related to resolution and refresh rate.
Installation Issues (PC Mode)
Common problems and solutions for PC connection and display.
Screen Issues
Solutions for various screen display problems like brightness, color, and blurriness.
Sound Issues
Troubleshooting steps for no sound or low volume problems.
Source Device Issues
Addressing problems related to the connected source device.
Q&A
Frequently asked questions and answers for common user queries.
Specifications
General Specifications
Technical details including model name, size, and display area.
Plug-and-Play and Panel Dots
Information on compatibility, pixel characteristics, and display technology.
Flicker Free
Details about the Flicker-Free technology for eye comfort.
Standard Signal Mode Table
Table listing supported resolutions and frequencies for optimal performance.
Appendix
Responsibility for Pay Service
Conditions under which service charges may apply.
Product Damage due to Customer Fault
Scenarios where product damage is attributed to customer mishandling.
Other Service Cases
Situations not covered by warranty or considered non-defects.
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