Acer Muvi 125 5G User Manual
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Acer Muvi 125 5G User Manual

Acer Muvi 125 5G User Manual

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User Manual
Before operating the electric vehicle, ensure that you have carefully read and understood this user manual.
Keep this manual safe for warranty claims and service record entries.

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Summary of Contents for Acer Muvi 125 5G

  • Page 1 User Manual Before operating the electric vehicle, ensure that you have carefully read and understood this user manual. Keep this manual safe for warranty claims and service record entries.

  • Page 2: About The Manual

    About the Manual This user manual provides important information on the safe operation, maintenance, and care of your Muvi 125 5G. It is designed to help you understand your vehicle’s features, safe handling of the portable battery, and guide you through routine maintenance to keep your vehicle in optimal condition.

  • Page 3: User & Safety Instructions

    USER & SAFETY INSTRUCTIONS To ensure your safety and that of others, observe the following rules: Vehicle Operation i. Do not lend your vehicle to anyone who is unfamiliar with its operation to prevent accidents. ii. Always obey local laws and regulations while operating the vehicle on the road. iii.
  • Page 4 USER & SAFETY INSTRUCTIONS Battery and Charger Usage i. Adhere to all battery usage guidelines and take note of any warning labels. Do not attempt to disassemble used batteries; they must be recycled by authorized professionals. ii. For safe charging, always follow the provided warning labels and use only the original charger specifically designed for your vehicle model.
  • Page 5 USER & SAFETY INSTRUCTIONS Pre-Ride Instruction Perform a basic safety check before every ride. If any abnormalities are detected, seek maintenance or professional repair services immediately: i. Inspect the power and lighting circuits for any issues. ii. Ensure the front and rear brakes function properly. iii.

  • Page 6: Do's And Don'ts

    DO’S AND DON’TS Do’s Don’ts 1. Obey all relevant traffic rules and regulations and 1. Do not sit on the vehicle with side stand engaged. make it a habit to practice defensive driving. 2. Ensure that the maintenance activities and routine 2.

  • Page 7: Quick Start

    QUICK START Installation of Battery Pack Insert the key into the slot located Switch off the Main Circuit Breaker Carefully place the battery into its on the left side of the seat and turn (MCB) to disconnect power, designated position within the it clockwise to unlock and open the creating a safe environment for compartment.
  • Page 8 TABLE CONTENTS CONTENTS Parts and Components Operation Guide Riding Guide Battery and Charger Usage Instructions Maintenance Common Problems & Troubleshooting Methods Support Information...

  • Page 9: Parts And Components

    PARTS & COMPONENTS 1. Cluster 2. Hand throttle 3. USB port 4. Tail lamp 5. Grab rail 6. Side indicators 7. Rear reflector 8. Rear no. plate lamp 9. Rear mudguard 10. Wheel hugger 11. Saree guard 12. Centre stand 13.
  • Page 10 PARTS & COMPONENTS 1. Head light 2. DRL 3. Front mudguard 4. Front wheel 5. Air vent 11 12 6. RH pillion footrest 7. Rear shock absorber 8. Rear alloy wheel 9. Reflex reflector (Amber) 10. Charge port 11. MCB 12.
  • Page 11 INSTRUMENT CLUSTER AND SYMBOLS 1. Drive Mode 2. Headlamp High eam 3. Turn Navigation 4. Throttle Fault 5. Low Battery 10. Battery SOC % 6. Motor/Controller Fault 7. RH Indicator 8. Bluetooth 9. Reverse Mode (State of Charge Percentage) 13. DTE 11.
  • Page 12 OPERATION GUIDE a. Left Handlebar Control Assembly Rear Brake Lever: Gently pull to activate the rear brake. Pass Switch: Press the switch to activate the high beam and release for the low beam. Use this to signal oncoming traffic DRL & Headlight: This vehicle is equipped with Daytime Running Light (DRL) to enhance visibility during daytime.
  • Page 13 OPERATION GUIDE b. Right Handlebar Control Assembly 1. Front Brake Lever: Gently pull to activate the front brake. 2. Kill Switch: i. Flip the switch to the “ ” position to cut power instantly. ii. To restart, Flip it back to “ ” position. 3.

  • Page 14: Mechanical Key

    OPERATION GUIDE c. Mechanical Key Ignition off: Turn the key to “ ” on position Handle lock: After parking the vehicle, turn the handlebar to the extreme left position, press down the key, & turn counter clockwise to lock the handle. Insert the key, press it down and turn it Ignition on: Turn the counterclockwise.
  • Page 15 OPERATION GUIDE e. Side Stand Operation 1. If side stand is deployed without turning off ignition, then vehicle will enter in park mode, and all indicators will start flashing with buzzer. 2. Always ensure the stand is fully retracted before starting the ride. 3.

  • Page 16: Riding Guide

    RIDING GUIDE a. Pre-Ride Checklist 1. Confirm the vehicle charging port is sealed with the dust cap and protected from dirt or moisture. 2. Inspect the tires for any cracks, damage, wear, or foreign objects. 3. Inspect tires for proper inflation and wear (Front & Rear 32 PSI/220kPa). 4.

  • Page 17: Starting The Vehicle

    RIDING GUIDE b. Starting the Vehicle Put on your helmet and sit comfortably Retract the side/ main stand. Insert the key into the slot and on the vehicle. turn the key clockwise to “ ” position to start the bike. Press the “Parking/kill switch”...
  • Page 18 RIDING GUIDE c. Riding Tips and Techniques 1. Sit upright with a relaxed grip on the handlebars. Keep your feet flat on the footrests for better control. 2. Use smooth and gradual acceleration. Apply brakes evenly to prevent skidding and maintain stability. 3.

  • Page 19: Driving Modes

    RIDING GUIDE d. Driving Modes Action Result Symbol 1. Park Mode will activate automatically. Indicator When the vehicle is 2. "P" symbol will display on the vehicle’s user interface. Symbol parked on the side 3. All four indicators will flash, accompanied by a buzzer sound. stand with the Park 4.
  • Page 20 RIDING GUIDE Action Result Symbol 1. Ensure the throttle switch is in the "F" position and the mode switch is Riding Mode 3 set to position "3" Mode 3 2. To increase speed, gradually twist the throttle. 3. In Mode 3, the vehicle will achieve a speed range of 70-75 km/h. 1.
  • Page 21 RIDING GUIDE e. Parking & Storing the Vehicle 1. Always park the vehicle on a flat and stable surface to prevent it from falling. 2. Engage the side stand to ensure the vehicle remains upright. 3. The vehicle is equipped with a Park Mode feature, activate it by ensuring the vehicle is on the side stand with the ignition ON, which will activate Park Mode, displaying the “...

  • Page 22: Battery And Charger

    BATTERY & CHARGER a. Usage & Maintenance of the Charger 1. Usage Instructions i. Only use the charger that comes with the vehicle. ii. Charge in a cool, dry place, away from direct sunlight or extreme temperatures. iii. Plug the charger into the vehicle first, then into the power outlet. iv.
  • Page 23 BATTERY & CHARGER b. Usage & Maintenance of the Battery 1. Usage Instructions i. Only use the battery that is provided with the vehicle or an approved replacement. ii. Charge the battery using the recommended charger, and ensure battery is sufficiently charged before each ride.
  • Page 24 BATTERY & CHARGER c. How to Remove and Install the Portable Battery Removal of the Battery 1. Begin by unlocking the rear storage box and carefully lift the seat to access the battery compartment. 2. Turn off the Main Circuit Breaker (MCB) to disconnect power and ensure safety during the removal process.
  • Page 25 BATTERY & CHARGER 4. Carefully unplug the battery connector from the battery, ensuring that no wires or components are stressed or damaged. 5. Carefully lift the battery by firmly gripping the handle with both hands, ensuring a steady and secure hold. Take caution to avoid damaging any nearby surfaces while removing it.

  • Page 26: Installation Of The Battery

    BATTERY & CHARGER Installation of the Battery 1. Begin by unlocking the rear storage box. Gently lift the seat to access the battery compartment, ensuring the area is clear for easy installation. 2. Switch off the Main Circuit Breaker (MCB) to disconnect power, creating a safe environment for battery placement and connection.
  • Page 27 BATTERY & CHARGER 4. Align the battery connector with the vehicle plug, then connect it securely, ensuring it clicks into place for a stable connection. 5. After ensuring the battery is correctly installed and secured, switch the MCB back to the “ON” position to reconnect power to the vehicle.
  • Page 28 BATTERY & CHARGER d. How to Charge the Vehicle/Battery There are two methods for charging the battery. Follow these steps carefully to ensure safety and optimal battery performance. Option 1: Charging the battery outside the vehicle i. Ensure the vehicle is completely powered off before removing the battery. ii.
  • Page 29 BATTERY & CHARGER Option 2. Charging the battery without removing from the vehicle i. Ensure the vehicle is parked on a flat, stable surface in a well-ventilated area, away from direct sunlight and flammable materials. ii. Power off the vehicle completely before beginning the charging process. iii.
  • Page 30 BATTERY & CHARGER e. Charger Operating Symbols LED INDICATIONS DURING CHARGING Conditions Green LED Red LED Blue LED SOC < 30% FLASHING SOC 30% to 70% SOC 70% to 100% FLASHING FULL CHARGE HARDWARE FAULT 1 Sec. ON CAN FAULT 3 Sec.

  • Page 31: Safety Precautions For The Battery

    BATTERY & CHARGER f. Precautions During Charging the Battery 1. Always use the charger that comes with the vehicle to avoid damage. 2. Review the manufacturer’s instructions for both the vehicle and the charger before use. 3. Charge the battery in a well-ventilated area to prevent the raising charger’s temperature while charging. 4.

  • Page 32: Scheduled Maintenance

    SCHEDULED MAINTENANCE a. Maintenance & Care Proper and regular maintenance is crucial for the optimal performance of the Muvi 125 5G. The following section outlines Muvi 125 5G recommended schedule for inspecting, checking, replacing, adjusting, lubricating, and servicing the vehicle. Neglecting this schedule may cause accelerated wear and severe damage to the vehicle, leading to a reduced lifespan.

  • Page 33: Washing Instruction

    SCHEDULED MAINTENANCE b. Washing Instruction 1. Ensure that the charging flap is closed, and the key is removed from the vehicle. 2. Clean with water but avoid using a water jet above the vehicle's headlight level. 3. Tilt the vehicle 45 °C left and right to drain any collected water in the footrest and inside handlebars.
  • Page 34 SCHEDULED MAINTENANCE c. Do’s & Don’ts To protect your vehicle from long-term damage due to exposure, it is important to adhere to the following guidelines. Do’s Don’ts 1. Make sure to remove substances like oil, grease, 1. Avoid using high-pressure or steam jet cleaners as brake fluid, or bird droppings, which can corrode the they can damage the paint or components of the body.
  • Page 35 SCHEDULED MAINTENANCE d. Regular Check Points 1. Battery Health and Charging Status i. Regularly inspect the battery's charge level and ensure its properly charging without interruptions. ii. Check for any visible damage, swelling, or leakage on the battery surface. If found, contact a service professional immediately.
  • Page 36 SCHEDULED MAINTENANCE 6. Battery Compartment and Mounting i. Make sure the battery compartment is clean and free of moisture. ii. Ensure that the battery is securely mounted in its compartment to prevent movement or disconnection during operation. 7. Motor and Power Cables i.

  • Page 37: Service Schedule

    SCHEDULED MAINTENANCE d. Service Schedule No. of Months 9750 1475 1975 2475 2975 3475 4475 4975 5475 5975 6475 6975 7475 Kilometres 4750 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to...
  • Page 38 SCHEDULED MAINTENANCE d. Service Schedule No. of Months Kilometres 9750 1475 1975 2475 2975 3475 4475 4975 5475 5975 6475 6975 7475 4750 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to 0 to...

  • Page 39: Troubleshooting

    TROUBLESHOOTING a. Basic Fault Detection & Corrections of Vehicle S.No Observed Problem Sequence Actions Vehicle running at Step 1 Ensure that your battery is fully charged and connected low speed properly. A Iow battery may affect performance. Step 2 Check the throttle for any looseness. If it is loose, please take the vehicle to nearest authorised service center.
  • Page 40 TROUBLESHOOTING S.No Observed Problem Sequence Actions Headlight not Step 1 Check battery is sufficiently charged. glowing Step 2 Check whether headlight bulb is intact, if burned/damaged, then replace the bulb. Step 3 If problem persists, then take the vehicle to the nearest authorised service center for diagnosis and resolution of the problem.
  • Page 41 TROUBLESHOOTING S.No Observed Problem Sequence Actions Vehicle is not moving Step 1 Check battery SOC, if the battery is not fully charged consider charging your battery. with load Step 2 If problem persists, then take the vehicle to the nearest authorised service center for diagnosis and resolution of the problem.
  • Page 42 TROUBLESHOOTING b. Basic Fault Detection of Charger S.No Condition Greed LED Red LED Blue LED Hardware Fault 1 Sec ON CAN Fault 3 Sec OFF 3 Sec ON AC Voltage Fault 1 Sec OFF Hardware fault: It means that charger having internal faults like over temperature or else any other PCB level issues.

  • Page 43: Error / Alerts

    TROUBLESHOOTING b. Error / Alerts Component Condition Action Symbol MCU related 1. Any error from CAN status 1. Vehicle will enter SAFE MODE. error message 2. All 4 indicators will start flashing 2. Missing CAN with buzzer. Malfunction Symbol communication from MCU 3.
  • Page 44 TROUBLESHOOTING b. Error / Alerts Component Condition Action Symbol Battery related 1. We can monitor the battery 1. Operation will not be allowed in error temperature on left top 3rd mode. Battery Temperature corner of cluster display. 2. Thermal error will flash on cluster 2.
  • Page 45 TROUBLESHOOTING b. Error / Alerts Component Condition Action Symbol Battery related 1. Battery temperature is 1. Then SAFE MODE will activate. error displayed on top left corner 2. Thermal error will flash on cluster as Battery Temperature of cluster display. shown below and buzzer will 2.

  • Page 46: High Battery Temperature

    TROUBLESHOOTING b. Error / Alerts Component Condition Action Symbol Battery related 1. Battery temperature is displayed 1. No movement in vehicle. error on top left corner of cluster 2. Flash thermal error (Symbol) on display. cluster and buzzer will beep Battery Temperature 2.
  • Page 47 TROUBLESHOOTING b. Error / Alerts Component Condition Action Symbol Low battery 1. If SOC is < 25% & SOC > 20% 1. Battery symbol will appear in the alerts cluster. 2. Only 2nd mode & 1st mode will be available for use. Glow Battery Symbol Battery related 1.
  • Page 48 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 49 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 50 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 51 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 52 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 53 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 54 MAINTENANCE RECORD： CONTENT： DATE： MAINTENANCE RECORD： CONTENT： DATE： Disclaimer: Warranty claims are only valid with the possession of the user manual, and regular servicing with documented records with in the manual is required to maintain warranty coverage.
  • Page 55 SUPPORT If you have any questions or need assistance with your Muvi 125 5G, please contact our support team • Email: For general enquiries or technical support, send us an email at: support@acerelectric.in • Website: Visit our website: www.acerelectric.in •...
  • Page 56 The Acer or AcerElectric trademark is licensed to THINK EBIKEGO PRIVATE LIMITED by Acer Incorporated.

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