Care and maintenance
• Treat all parts with care; no shock or vibration, and
Important safety and
don't pull or twist any cables.
care instructions.
• Regularly check your product for damage to ensure
small parts aren't exposed.
Keep for future reference.
• Dust with a soft dry cloth; don't use water or solvent
Your BT3960 from BT is manufactured to comply with
• Regularly check that objects don't cover any parts or
European safety standards. Please read the following
any vents that could cause overheating.
instructions carefully before installing and using it.
• When not in use, store in a dry place and away from
extreme heat or cold.
Important
You won't be able to call emergency services from this
Warnings
phone if there's a power cut, so make sure you've got
• If any parts of your product, power adapters or
another way to call for help in an emergency.
any cables appear damaged, discontinue use
immediately. Switch off your electrical socket if it is
This product is intended for connection to analogue
safe to do so and contact our helpdesk. See terms in
public switched telephone networks and private
the Guarantee section of the user guide.
switchboards in the UK and Republic of Ireland.
• Don't try to open your devices or power adapters.
Installation and location
There are no serviceable parts and you risk an
• For indoor use only in UK and Ireland.
electrical shock.
• Position all parts, including power adapters away
• There is a slight chance your phone could be
from heat and sun (e.g. away from radiators,
damaged by an electrical storm. We recommend
window sill or other electrical equipment which can
that you unplug the power and phone line cord
get hot).
during an electrical storm.
• Keep area ventilated (e.g. don't put in cupboards or
• If you've got a pacemaker please check with your
back of sofas) and don't block any vents with
doctor before installation.
objects or thick carpets.
• Radio signals from this product may cause
• Keep device and cables out of young children's reach.
interference to hearing aids.
• Only use power adapters and rechargeable batteries
Battery safety information
provided by BT for this specific device; contact our
• Only use batteries of same size and type as advised
helpdesk if you need a replacement.
in the set-up section of this guide.
• Electronic devices hate liquids; don't place devices
• Take care when disposing of your product.
and power adapters in damp areas or near sources
The battery could explode if placed in a fire,
of water or splashes.
a hot oven or is crushed or cut.
• Product may cause scratches or marks if placed on
• Don't subject the product to extremely low air
fragile surfaces (e.g. veneered wood or delicate
pressure as the battery may explode or leak
fabrics); place on a mat if required.
flammable liquid or gas.
• Don't use near flammable substances or in a
flammable atmosphere (e.g. warehouse or garage).
• Designed for use at room temperatures between
0 and 40°C.
Other information
the kit you don't need any more, you can send us your old
kit and we'll get rid of it in an environmentally friendly way.
Radio transmission information
Here's the address: WEEE Take Back Scheme, BT Returns,
Frequency range
Max power in the range
BT DF, Darlington Road, Northallerton, DL6 7ZY.
1881.792 – 1897.344MHz
125.89mW 21.0dBm
Website address: bt.com/weee
We're not responsible for the costs of returning items.
EU – Radio Equipment Directive
If you don't wish to return kit to us, lots of electronics
Declaration of Conformity
Hereby, BT declares that the radio equipment type BT3960
shops have their own 'take back' schemes where you can
(model number K51-E74 TAM) is in compliance with
recycle very small electrical and electronic goods.
Directive 2014/53/EU. The full text of the EU declaration
If you're a household user, you can also take it to your local
of conformity is available at: bt.com/producthelp
recycling centre – go to recyclenow.com to find the one
UK – Radio Equipment Directive
nearest to you. Please dispose of this carefully and help to
Declaration of Conformity
protect our planet.
Hereby, BT declares that the radio equipment type
Guarantee
BT3960 (model number K51-E74 TAM) is in compliance
with Radio Equipment Regulations 2017. The full text of
Your BT3960 is guaranteed for 1 year from when you
the UK declaration of conformity is available at:
bought it. This means we'll either repair it or replace all
bt.com/producthelp
or part of the product if it's not working properly.
The BT3960 power efficiency information is available at the
If you bought the product more than 28 days ago, we
following internet address: bt.com/producthelp
might replace it with a refurbished or repaired one.
Disposing of your old electrical
Guarantee conditions
and electronic equipment
• The guarantee only covers problems found in the
The Government has a legal requirement to minimise
1 year guarantee period
the unsorted waste disposal of electrical and electronic
• You'll need your receipt or other proof of purchase
equipment and to maximise its separate collection and
• Your product is returned to BT or one of our partners
environmentally sound management. The symbol shown
as instructed
here and on a product, means you shouldn't throw it in your
• This guarantee doesn't cover any problems
normal rubbish at the end of its working life.
caused by accidents, misuse, fair wear and tear,
This product may contain substances that could be harmful
neglect, tampering with the equipment, or any
to people or the environment if it's not recycled correctly.
attempt at adjustment or repair other than through
Check with your retailer to find out how to recycle your old
approved agents
equipment, or if you've bought something from us that has
• This guarantee doesn't affect your statutory rights.
the crossed out wheelie bin symbol on it and it's similar to
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 145 6789
© British Telecommunications plc 2022.
Registered in England at One Braham, Braham Street, London, E1 8EE, UK (company number 1800000).
Calls to our helpdesk made from the UK mainland and mobile networks are free. International call costs vary.
*
†
Requires a subscription to a Caller Display service from your network provider. Charges may apply.
BT3960 QSG (02/22) Issue 7
BT3960
Digital Cordless Phone
with Answer machine
User Guide
.
*
You'll need a Caller Display service from your network provider to use Call Blocking
and other Caller Display enabled features, including accessing your Calls list.
Charges may apply.
Please
Please
turn
turn
over
over
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