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Grizzl-E ULTIMATE 80A Operation Manual

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GRIZZL E™
ULTIMATE
EV CHARGER
OPERATION MANUAL

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Summary of Contents for Grizzl-E ULTIMATE 80A

  • Page 1 GRIZZL E™ ULTIMATE EV CHARGER OPERATION MANUAL...
  • Page 2 GRIZZL-E ULTIMATE OPERATION MANUAL This manual is for the use and operation of the Grizzl-E Ultimate Level 2 EVSE. This manual includes information on the safety, operation, indicator lights, and smart features of the EVSE. This document provides instructions for the listed model numbers and should not be used for any other product.

  • Page 3: Table Of Contents

    3.3 SELF-MONITORING AND RECOVERY (AUTO RESTART)........5 3.4 ERROR TROUBLESHOOTING .................5 4. GRIZZL-E OCPP ....................6 4.1 CONNECT CHARGER TO WI-FI NETWORK ............6 4.2 CONNECT TO GRIZZL-E CONNECT APPLICATION ..........8 4.3 APP FUNCTIONS .....................9 4.4 CONNECT TO THIRD-PARTY OCPP NETWORK ..........15 4.5 WI-FI TROUBLESHOOTING ..................16 5.

  • Page 4: Important Safety Instructions

    1. IMPORTANT SAFETY INSTRUCTIONS This document contains instructions and warnings that must be followed when operating the Grizzl-E Ultimate Level 2 Electric Vehicle Supply Equipment (EVSE). Before using the EVSE, read this document including any WARNING and CAUTION symbols. The Symbols Used Have the Following Meanings...

  • Page 5: User Maintenance Instructions

    1.2 USER MAINTENANCE INSTRUCTIONS The EVSE does not require routine maintenance. Check before each charging session to ensure that cables and enclosure remain in good working order and no damage exists. The exterior of the charging station is designed to be waterproof and dustproof (UL Type 4 Indoor/Outdoor Rating).

  • Page 6: Operating Instructions

    2. OPERATING INSTRUCTIONS 2.1 INSERT CONNECTOR J1772 1. Press down on the latch release button. Ensure latch release button is fully compressed. 2. Insert charging connector into the EV and ensure the connector is fully seated/locked in place. 3. Release the latch release button. NACS 1.

  • Page 7: Charging Status Indicators And Buzzers

    3. CHARGING STATUS INDICATORS AND BUZZERS 3.1 INDICATOR LIGHTS The following indicator lights are used to display the charger status: LED Indicator Buzzer Description Definition Charging station No buzzer White Steady Booting Up or Processing Software Charger Ready No buzzer Magenta Steady Not connected to server Charger Ready...

  • Page 8: Led Fault Indicator

    3.2 LED FAULT INDICATOR When the charger experiences an error, the red light will flash, and the buzzer will beep a specific number of times. The cycle will pause for 1 second and repeat. The number of red flashes and beeps indicates the type of fault: LED Indicator # of Flashes Error Description...

  • Page 9: Grizzl-E Ocpp

    4. GRIZZL-E OCPP 4.1 CONNECT CHARGER TO WI-FI NETWORK Connect charger to local Wi-Fi network to use the Grizzl-E Connect Application for iOS or Android, or other third party OCPP providers. OCPP settings will override local smart features described in 5.
  • Page 10 5. Select the Search button to show the list of available networks. 6. Select your network from the list of available networks. Click directly on the network name. The network name will populate the Wi-Fi name field. Ensure network is 2.4 GHz and has a signal strength greater than -67 RSSI (optimal range -40 to -60 RSSI).

  • Page 11: Connect To Grizzl-E Connect Application

    4.2 CONNECT TO GRIZZL-E CONNECT APPLICATION Grizzl-E Connect is the default application for all Grizzl-E Chargers. Add Charger to Account 1. Follow the directions in 4.1 CONNECT CHARGER TO WI-FI NETWORK to connect charger to Wi-Fi. Ensure the indicator light on the charger is Blue.

  • Page 12: App Functions

    4.3 APP FUNCTIONS Home Page 1. Dashboard: Select a charger or add a new charger. 2. Account Settings: Edit account and profile settings. 3. Charger Serial Number 4. Charger Connectivity Status 5. Charger Status: Ready to Charge, Charging, Disabled, Scheduled, Error or Off-line. 6.
  • Page 13 History 1. Monthly Summary: Total cost and energy consumed in the month. Swipe to see previous months. 2. Charging Sessions: List of previous charging session. Select charging session for detailed statistics and chart.
  • Page 14 Schedule 1. Weekday/Weekend: Set separate schedule for Monday - Friday and Saturday - Sunday. 2. Schedule Toggle: Select to enable schedule. 3. Current limit, A: Set current limit in Amps for schedule. 4. Start Time: Select to adjust schedule start time. 5.
  • Page 15 Charger Settings 1. Charger Info: Model, Manufacturer, Serial Number, Firmware Version. 2. Time Zone: Set Timezone Automatically or Manually for schedules and charging history. Time Zone. 3. Share Station: Add another user to the station. See Share Station. 4. Max Current: Adjust the maximum current of the charger. See Current.
  • Page 16 Time Zone The Charger uses the Time Zone to calculate schedules and price per zone. Update the time zone to match your local time to maintain accurate information. If you move the Charger into a different time zone, update it to prevent timing errors. Share Station Give other users access to your station top set schedules, view history, and view events.
  • Page 17 Price Per Zone 1. Currency: Set currency 2. Basic price per kWh: Default price of charging per kWh. 3. Chart: Shows breakdown of pricing zones over 24 hours. 4. Rate Zones: User defined pricing for time periods. 5. Add additional rate: Select to set charging prices over a time period. 6.

  • Page 18: Connect To Third-Party Ocpp Network

    4.4 CONNECT TO THIRD-PARTY OCPP NETWORK Grizzl-E charging stations are fully compatible with OCPP (Open Charge Point Protocol) 1.6J, for integration with third-party OCPP servers. Grizzl-E chargers are designed for openness and interoperability with existing OCPP networks. Some OCPP servers will require integration changes to ensure all functions work correctly.

  • Page 19: Wi-Fi Troubleshooting

    Ensure the Wi-Fi Password entered matches the Wi-Fi network settings exactly. Grizzl-E will recycle the connection if password information is incorrect. The password limit for the Grizzl-E is 38 characters. Grizzl-E will not connect to Wi-Fi networks with passwords longer than this limit.
  • Page 20 Before connecting Grizzl-E, check the network frequency in network properties on PC or Android. Options for connecting to a Mesh Network A mesh network is a Wi-Fi network that uses both 2.4G and 5G bands. Grizzl-E Wi-Fi functionality may encounter errors when connecting to these networks. To resolve issues with mesh networks try the following: Split the band on Mesh Network.

  • Page 21: Local Smart Features

    The user must be within range of the charger’s Wi-Fi network to access Local Smart Features. • OCPP settings described in 4. GRIZZL-E OCPP will override local smart features. Local Features are available in several languages including English, French, and Spanish. Access Local Smart Features 1.
  • Page 22 Adjustments Current limit, A: Set the maximum current by using the slider: Current can be adjusted in increments of 1A from a minimum of 7A to the maximum determined by the DIP switch settings. Only Maximum Current settings equal to or less than the DIP switch settings will display. See the Installation Manual for information on how to change the Maximum Current through the DIP switches.

  • Page 23: Timer

    5.2 TIMER Charge Now Disable Limits: Enable the Disable Limits button to bypass all limits and schedules and begin the charging session. All set Limitations will disable. One charge: Enable the One Charge button to bypass all limits and schedules and begin the charging session.
  • Page 24 Rates Set the Rates per kWh to calculate the cost of the charging session. Rates are set to $ per kWh. Primary Rate: Type the primary rate into the text box. Example: 0.12 = 12¢/kWh. This rate will apply unless Rate 2 or Rate 3 are activated.
  • Page 25 System Time 1. Set the system Time for all schedules and rates: 2. Enter the time in the Current Time field. 3. Enter the Time Zone. Follow the chart below to enter the correct Time Zone: Time Zone UTC - Standard Time UTC - Day Light Savings Time Eastern Central...

  • Page 26: Setup

    Once hidden the charger’s network will not be accessible. • To show the network again, Reboot the charger from the Grizzl-E Connect App or by power cycling. The charger’s Wi-Fi network will be available for 10 minutes after Reboot. AP Name: Name of the Charger network.
  • Page 27 Wi-Fi Connect Configuration 4.1 CONNECT CHARGER TO WI-FI NETWORK for instructions on connecting to Wi-Fi and OCPP. Optional: Connect by MAC Address Connect to by MAC Address if your local Wi-Fi network has multiple access points and you want to connect to the closest access point. 1.
  • Page 28 Page Access The Page Access section allows you to set a Username and Password for the web page to prevent unauthorized use. 1. Enter a Username into the Name field. 2. Enter a password for your page. Confirm the password in the confirm password field. 3.

  • Page 29: Advanced

    5.4 ADVANCED Statistics Session History displays statistics from the 4 most recent charging sessions. Session History will display the following fields: • Date • Energy (kWh) • Time • Cost Data from previous charging sessions beyond the 4 most recent is not saved. Adaptive Mode Adaptive Mode automatically adjusts the current to the charger if there is an unexpected drop in voltage threshold from your electric provider.
  • Page 30 Other Timer Type There are two different Timer Types: • noPWM • The Timer Type is the algorithm for a delayed charge (for example, a scheduled charge). The type of algorithm used depends on the vehicle. If a scheduled charge does not work as expected, try using a different Timer Type for better results.

  • Page 31: Charger Wi-Fi Features

    6. CHARGER WI-FI FEATURES 6.1 AUTOMATIC HIDDEN WI-FI For increased security, the Charger’s Wi-Fi network [Serial Number] will display for 15 minutes after the charger is powered on. After 15 minutes, the network will be hidden. Once hidden, the network will no longer be accessible by devices. To restore the charger’s Wi-Fi network: 1.

  • Page 32: Disable Smart Features

    6.2 DISABLE SMART FEATURES Disabling the Smart Features will turn off any smart settings described in 4. GRIZZL-E OCPP 5. LOCAL SMART FEATURES . The charger will enter ‘dumb mode’ in which all charging controls are directed by the vehicle.

  • Page 33: Wi-Fi Connection Reset

    6.3 WI-FI CONNECTION RESET Use the Wi-Fi Connection Reset to clear the following Wi-Fi credentials from the charger: AP Name and AP Password will reset to the default. • WIFI AP Configuration • Wi-Fi Connect Configuration Wi-Fi Name and Password will be cleared. Name and Password will be cleared.
  • Page 34 SAVE THESE INSTRUCTIONS The most up to date User Manual is available online: https://grizzl-e.com/user-manuals/ Visit our Technical Support page: https://autochargers.zendesk.com/hc/en-ca View the full terms and conditions: https://grizzl-e.com/returns/ Phone: +1-833-971-8118 E-mail: info@unitedchargers.com Website: https://grizzl-e.com/ United Chargers Inc. 25 Pollard St, Richmond Hill,...

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