Dell UltraSharp U2725QE User Manual
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Dell UltraSharp U2725QE User Manual

Dell UltraSharp U2725QE User Manual

27/32 4k thunderbolt hub monitor
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Dell UltraSharp 27/32 4K Thunderbolt Hub
Monitor
U2725QE/U3225QE
User's Guide
Model: U2725QE/U3225QE
Regulatory Model: U2725QEt/U3225QEt
February 2025
Rev. A00

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Summary of Contents for Dell UltraSharp U2725QE

  • Page 1 Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor U2725QE/U3225QE User’s Guide Model: U2725QE/U3225QE Regulatory Model: U2725QEt/U3225QEt February 2025 Rev. A00...

  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Dell Display and Peripheral Manager (DDPM) for Windows . . . . . . . . . . . . . . . .
  • Page 4 Contacting Dell . . . . . . . . . . . . . . . . . . .

  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 6: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.

  • Page 7: Product Features

    • Allow user to switch USB KVM function in PBP mode. • The monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power • button.* The monitor allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings •...
  • Page 8 About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer-friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.
  • Page 9 Table 3. Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors. Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Category II Low Blue Light Category III (≤50%) or Category II (≤35%) or (≤35%) or Category I (≤20%) Software LBL solution¹...

  • Page 10: Operating System Compatibility

    Windows 10 and later* macOS 12* and macOS 13* • *The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: • Specific release date(s) when operating system versions, patches, or updates are available.

  • Page 11: Top View

    Top view Figure 2. Top view of the monitor Table 5. Components and descriptions. Label Description Function Ambient light sensor Detects ambient light and adjusts the brightness of the display accordingly. For more information, see Auto Brightness Auto Color Temp. NOTE: If the Ambient light sensor detects abnormal change in the light level, see Ambient light detection anomaly.

  • Page 12: Back View

    For more information, see Operating the monitor. Regulatory label (including Refer to this label if you need to contact Dell for technical support. The Service Mac address, Barcode, Tag is a unique alphanumeric identifier that enables Dell service technicians serial number, and Service...

  • Page 13: Bottom View

    Maximum resolution of 3840 x 2160 at 120 Hz. Power Delivery up to 140 W This model will feature Thunderbolt 4 technology and will have a 140 W power delivery, it is recommended for use the following Dell’s products that meet the fire enclosures. NOTE: Thunderbolt 4 upstream is not supported on Windows versions that are prior to Windows 10.
  • Page 14 Label Description Function Connect your USB device. You can use these ports only after you have 9, 10, 11, 13 connected the USB cable (Thunderbolt 4 cable, A to C or C to C) from the Super speed USB 10 Gbps computer to the monitor.

  • Page 15: Monitor Specifications

    Monitor specifications Table 8. Monitor specifications. Specification U2725QE U3225QE Screen type Active matrix-TFT LCD Active matrix-TFT LCD Panel technology In-Plane Switching (IPS) Black Technology In-Plane Switching (IPS) Black Technology Aspect ratio 16:9 16:9 Viewable image dimensions Diagonal 684.7 mm (27.0 in.) 800.1 mm (31.5 in.) Active Area Horizontal...

  • Page 16: Dell Display And Peripheral Manager (Ddpm) For Windows

    Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: 1. Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor.

  • Page 17: Resolution Specifications

    Resolution specifications Table 9. Resolution specifications. Specification U2725QE U3225QE Horizontal frequency 30 kHz to 275 kHz 30 kHz to 275 kHz Vertical refresh rate 48 Hz to 120 Hz 48 Hz to 120 Hz Default preset resolution 3840 x 2160 at 60 Hz 3840 x 2160 at 60 Hz Maximum preset resolution 3840 x 2160 at 120 Hz...
  • Page 18 Table 12. Preset display modes (U3225QE). Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/Vertical) VGA, 720 x 400 31.47 70.08 28.32 VGA, 640 x 480 31.47 59.94 25.18 VGA, 640 x 480 37.50 75.00 31.50 SVGA, 800 x 600 37.88 60.32...

  • Page 19: Displayport Video Source

    DisplayPort Video Source Table 13. DisplayPort Single-Stream Transport (SST) mode - Connect one Monitor. Uplink Host Platform link Upstream cable Platform DSC Monitor Max Resolution training with first monitor DSC1/2.4 4K 120 Hz 30 bit DisplayPort (HBR3 DSC) DSC1/3 4K 120 Hz 30 bit DisplayPort cable (USB data need connect upstream cable) 4K 60 Hz 30 bit...
  • Page 20 Table 16. High resolution(4Lane)-Connect two monitor. Uplink Host Platform DUT1 MST Monitor2 link training with first Upstream cable Platform DSC Monitor Resolution TBT out / DP out status Resolution monitor DSC1/2.4 4K 120 Hz 24 bit 4K 120 Hz 24 (USB 2.0) bit (USB 2.0) USB-C (Alt Mode HBR3 DSC1/3...

  • Page 21: Thunderbolt 4 Video Source

    Table 18. High Data Speed(2Lane)-Connect two monitor. Uplink Host Platform DUT1 MST Monitor2 link training with first Upstream cable Platform DSC Monitor Resolution TBT out / DP out status Resolution monitor 4K 60 Hz 24 bit (USB 4K 60 Hz 24 DSC1/2.4 3.0) bit(USB 3.0)

  • Page 22: Electrical Specifications

    Table 21. Thunderbolt 4 for daisy chain-Connect three monitor. Uplink Host Platform Upstream Platform DUT1 MST Monitor1 Monitor1 TBT out link training with first Monitor2 Resolution cable status Resolution cable monitor Thunderbolt 4 active/ DSC1/2.4 passive cable (40G) 4K 60 Hz 30 bit (USB 3.0) or USB-C 10Gbps (HBR 4L) DSC1/3...

  • Page 23: Physical Characteristics

    Physical characteristics Table 23. Physical characteristics. Specification U2725QE U3225QE Dimensions (with stand) Height (extended) 535.68 mm (21.09 in.) 618.94 mm (24.37 in.) Height (compressed) 385.68 mm (15.18 in.) 468.94 mm (18.46 in.) Width 612.44 mm (24.11 in.) 713.20 mm (28.08 in.) Depth 189.00 mm (7.44 in.) 215.00 mm (8.46 in.)

  • Page 24: Pin Assignments

    Pin assignments Pin assignments - DisplayPort (in) Figure 5. DisplayPort (in) Table 25. DisplayPort (in). Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...

  • Page 25: Pin Assignments - Displayport (Out)

    Pin assignments - DisplayPort (out) Figure 6. DisplayPort (out) Table 26. DisplayPort (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About your monitor...

  • Page 26: Pin Assignments - Hdmi Port

    Pin assignments - HDMI port Figure 7. HDMI port Table 27. HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+...

  • Page 27: Pin Assignments - Thunderbolt 4/Usb-C Port

    Pin assignments - Thunderbolt 4/USB-C port Figure 8. Thunderbolt 4/USB-C port Table 28. Thunderbolt 4/USB-C port. Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...

  • Page 28: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) This section gives you information about the USB ports available on your display. Your monitor has the following USB ports: 1 Thunderbolt 4 upstream port - at rear • 1 Thunderbolt 4 downstream port - at rear •...

  • Page 29: Rj45 Port (Connector Side)

    This LAN port is 2.5GBase-T IEEE 802.3az compliant, supporting Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3) and UEFI* PXE Boot function [UEFI PXE Boot is not supported on Dell Desktop PC’s (except for OptiPlex 7090/3090 Ultra Desktop)], these 3 features depend on BIOS settings and operating system versions. The functionality may vary with non-Dell PCs.
  • Page 30 RJ45 Connector LED status: Figure 12. RJ45 LED color Table 33. RJ45 LED color. Color Description Right LED Amber or Green Speed indicator: • Amber On - 1000 Mbps/2.5 Gbps • Green On - 100 Mbps • Off - 10 Mbps Left LED Green Link / Activity indicator: •...

  • Page 31: Plug And Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy,...

  • Page 32: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work.

  • Page 33: Handling And Moving Your Monitor

    Handling and moving your monitor To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 34: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell •...

  • Page 35: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To connect the monitor stand: 1.
  • Page 36 Figure 20. Insert the tabs on the stand riser into the slots 7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. Figure 21. Hold the stand riser and lift the monitor NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8.

  • Page 37: Using The Tilt, Swivel, Pivot And Height Adjustment

    Using the tilt, swivel, pivot and height adjustment NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt and swivel adjustment With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

  • Page 38: 26. Pivot Adjustment

    NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ‘contents’ on your display. To adjust the Rotation Display Settings: 1.

  • Page 39: Organizing Your Cables

    Organizing your cables Figure 27. Organizing your cables When connecting the necessary cables route the cables through the cable-management slot. For more information,see Connecting your monitor. If your cable is not able to reach your computer, you may connect directly to the computer without routing through the slot on the monitor stand.

  • Page 40: Connecting Your Monitor

    Never pull on the cord. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used.
  • Page 41 Connecting the DispalyPort cable Figure 30. Connecting the DispalyPort cable Connecting the monitor for DP Multi-Stream Transport (MST) function Figure 31. Connecting the monitor for DP Multi-Stream Transport (MST) function Figure 32. Connecting the monitor for DP-TBT Multi-Stream Transport (MST) function NOTE: Supports the DisplayPort MST feature. To make use of this feature, your computer graphics card must be certified to at least DisplayPort 1.2 with MST option.
  • Page 42 WARNING:The Dell UltraSharp U2725QE/U3225QE supports the USB-C Power Delivery 3.1 (Thunderbolt 4) specification and can provide a maximum output of up to 140 W. For safety consideration, this USB-C port must be connected to the Dell- approved products with the inbox Thunderbolt 4 Passive cable. For the list of Dell-approved products, refer Dell products compatible with USB-C Power Delivery 3.1 (Extended Power Range 140 W) Tech sheet at Dell.com/support/U2725QE,...
  • Page 43 Connecting the USB-C cable (A to C) Figure 37. Connecting the USB-C cable (A to C) NOTE: This connection supports data only and does not transmit video. An additional video connection for display is needed. Connecting the monitor for RJ45 cable, LAN access via monitor network port (optional) Figure 38. Network routing via USB-C upstream port Figure...

  • Page 44: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) The monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control computer power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over Thunderbolt 4 interface.
  • Page 45 Figure 43. Dell Power Button Sync-system settings Select the preferred options from When I press the power button. Figure 44. Dell Power Button Sync-Power button settings Figure 45. Dell Power Button Sync-Sleep button settings NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with computer power state.

  • Page 46: Connecting The Monitor For Dpbs For The First Time

    6. When you connect the Dell OptiPlex 7090/3090 Ultra platform, you may see both the monitor and computer will turn ON momentarily. Wait for a while (approximately 6 seconds) and both the PC and monitor will turn OFF. When you press either the monitor power button or computer power button, both the computer and monitor will turn ON.

  • Page 47: Using Dpbs Function

    Figure 47. Dell Power Button Sync-Connect the Thunderbolt 4 cable *Not all Dell computers support to wake up the platform through the monitor. *Upon USB-C cable connection, mouse movement or keyboard press might be required to wake the computer/monitor up from sleep or hibernate.

  • Page 48: Connecting The Monitor For Thunderbolt 4 Daisy Chain Function

    Slide to shut down your PC Figure 50. Slide to shut down your computer When the monitor and computer power state are both ON, while you press and hold 10 seconds on monitor power button, the computer will shut down. Figure 51. Press and hold 10 seconds on monitor power button Connecting the monitor for Thunderbolt 4 daisy chain function A computer is connected to two monitors in an initially OFF power state, and the computer power state is in sync with Monitor 1...

  • Page 49: Connect Multiple Thunderbolt 4 Monitors To One System

    53. Connecting the monitor for Thunderbolt 4 daisy chain function-OFF Connect multiple Thunderbolt 4 monitors to one system The Dell computer* Ultra platform has two Thunderbolt 4 ports, so both Monitor 1 and Monitor 2 power state can sync with the computer.
  • Page 50 Make sure to set Thunderbolt 4 to On in Off Mode. While the computer and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the computer, Monitor 1, and Monitor 2. Figure 56. Two monitors and computer power state Off in DPBS mode Figure...

  • Page 51: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (sold separately), see the documentation that is shipped with the lock. Figure 58. Kensington_Noble lock NOTE:...

  • Page 52: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand.

  • Page 53: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Figure 61. Power on the monitor Using the joystick control Figure 62. Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor, do the following: 1.

  • Page 54: Using The Menu Launcher

    Joystick functions Table 34. Joystick functions. Function Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Brightness/Contrast Figure 63. Menu Launcher Toggle the Joystick Up to open the Main Menu.
  • Page 55 Menu Launcher details The following table describes the Menu Launcher icons: Table 35. Menu Launcher description. Menu Launcher icon Description Opens the On-Screen Display (OSD). Using the main menu. Main Menu In PBP/PIP mode, you can switch USB between the main and secondary screens.

  • Page 56: Using The Navigation Keys

    Using the navigation keys When the OSD main menu is active, move the joystick to configure the settings, following the navigation keys displayed below the OSD. NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left until you exit. Figure 64. Navigation keys Table...

  • Page 57: Using The Main Menu

    Turns on Auto Color Temp and adjusts the monitor RGB color settings in accordance with the ambient light. Primary Monitor When either Auto Brightness or Auto Color Temp. is turned on and multiple Dell monitors that support for Sync this function are connected through MST, the monitors will adjust their brightness or RGB settings according to the ambient light condition detected by the primary monitor.

  • Page 58: Auto Select

    Menu and Icon Description Submenus Input Source Selects between different video inputs that are connected to your monitor. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Thunderbolt (140W) Input Source Color HDMI Display Brightness/Contrast Sync PIP/PBP Thunderbolt (140W)
  • Page 59 Menu and Icon Description Submenus Color Adjusts the color setting mode. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Display Saturation PIP/PBP Reset Color Menu Personalize Others More Information...

  • Page 60: Response Time

    Reset Color Resets your monitor’s color settings to the factory defaults. Press the joystick to select this function. Display Use the Display menu to adjust image. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Aspect Ratio 16:9 Input Source...
  • Page 61 Sync Allows you to On or Off Dell Power Button Sync function. NOTE: This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over Thunderbolt interface. Reset Display Resets all settings under the Display menu to the factory defaults.
  • Page 62 Menu and Icon Description Submenus PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast PIP/PBP Mode Input Source Color Display PIP/PBP...
  • Page 63 (For example, keyboard and mouse) can be used by the current input signals when you connect a computer to either one of the upstream ports. When you use only one upstream port, the connected upstream port is active. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast DP assign to...
  • Page 64 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Language Input Source...
  • Page 65 Personalization Press the joystick to select this function. Others Select this option to adjust the OSD settings such as the DDC/CI, LCD Conditioning, and so on. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast DDC/CI Input Source LCD Conditioning Self-Diagnostic Select √...

  • Page 66: Display Info

    USB Upstream : USB-C Model : U2725QE Model : U3225QE Firmware : M2T101 Firmware : M2T101 Service Tag : CFDXF34 Service Tag : ABCDEFG Dell Monitor You can scan the QR code for Dell Monitor Support. Support Operating the monitor...

  • Page 67: Using The Osd Lock Function

    You can lock the front-panel control buttons to prevent access to the OSD menu and/or power button. Use the lock menu to lock the button(s) 1. Select one of the following options. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Language...
  • Page 68 Use the joystick to lock the button(s) 1. Press the left directional navigation of joystick for four seconds, a menu appears on the screen. Select Option: Figure 67. Lock buttons menu 2. Select one of the following options: Table 38. Lock buttons menu description. Options Description Use this option to lock OSD menu function.
  • Page 69 Use the joystick to unlock the button(s) Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Figure 68. Unlock Menu Table 39. Unlock menu description.

  • Page 70: Initial Setup

    Initial Setup Select OSD items of Factory Reset in Other feature, the following message appears: Are you sure you want to reset to default settings? Figure 69. Reset to default settings When you select Yes to reset to default settings, the following messages appear: Select ‘Yes’...

  • Page 71: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2100, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 72 If the monitor connects with two ports or more, when the Auto Input Source is selected, it will turn to the next port with signal. Auto Thunderbolt (140W) HDMI Exit Figure 77. Auto Select Input Source Select OSD items of On in Standby Mode in Personalize feature, the following message appears: Changing to this setting ( without symbol) will increase power consumption.
  • Page 73 If either DisplayPort, HDMI or Thunderbolt (140W) input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/U2725QE www.dell.com/support/U3225QE Figure 81. Warning message-no DP cable No HDMI Cable The display will go into Standby mode in 4 minutes.

  • Page 74: Setting The Maximum Resolution

    Site, enter your service tag, and download the latest driver for your graphics card. Dell Support If you are using a non-Dell computer (laptop or desktop): • Go to the support site for your computer and download the latest graphic drivers.

  • Page 75: Multi-Monitor Sync (Mms)

    OSD settings in the background. An OSD option, “Multi-Monitor Sync” is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Aspect Ratio Input Source...

  • Page 76: Setting Multi-Monitor Sync (Mms)

    Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization starts only if MMS is On. All monitor should synchronize settings from Monitor 1. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Aspect Ratio...

  • Page 77: Setting The Kvm Usb Switch

    To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the Joystick button to launch the OSD main menu. 2. Move the Joystick to select Personalize. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast Shortcut Key Guide Select √...
  • Page 78 NOTE: The USB-C connection currently supports only data transfer. Ensure USB selection for HDMI is set to USB-C and DP is set to Thunderbolt (140 W). Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast DP assign to Thunderbolt(140W)
  • Page 79 Figure 92. KVM 2 connecting NOTE: The USB-C connection currently supports video and data transfer. Ensure USB Selection for HDMI is set to USB-C. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast DP assign to Thunderbolt(140W) Input Source HDMI assign to...

  • Page 80: Setting The Auto Kvm

    Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PBP Mode is Off. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast PIP/PBP Mode Input Source Color Display...
  • Page 81 Ensure that the USB ports and the video inputs are paired accordingly. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast DP assign to USB-C Input Source HDMI assign to USB-C Color Show KVM Setup Guide Select √ Display...

  • Page 82: Troubleshooting

    While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/support/U2725QE www.dell.com/support/U3225QE Figure 98. Warning message-no DP cable No HDMI Cable The display will go into Standby mode in 4 minutes.

  • Page 83: Built-In Diagnostics

    Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. Dell UltraSharp 27/32 4K Thunderbolt Hub Monitor - U2725QE/U3225QE Brightness/Contrast...

  • Page 84: Common Problems

    Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see www.dell. com/pixelguidelines Stuck-on pixels LCD screen has bright •...

  • Page 85: Product-Specific Problems

    If the Notebook requires a >140 W power adaptor, it may not charge with the Thunderbolt 4 connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the Thunderbolt 4 cable is not damaged.

  • Page 86: Universal Serial Bus (Usb) Specific Problems

    Specific symptoms What you experience Possible solutions The LAN port is not OS setting or cable • Ensure that the latest BIOS and drivers for your computer are installed on functioning connection issue your computer. • Ensure that the RealTek 2.5 G Ethernet Controller is installed in the Windows Device Manager.

  • Page 87: Regulatory Information

    Regulatory information TCO Certified Any Dell product bearing a TCO label has been certified to a TCO voluntary environmental certification. TCO certification requirements focus on features that contribute to a healthy work environment such as recyclable design, energy efficiency, ergonomics, emissions, avoidance of hazardous substances, and product take back.

  • Page 88: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see Contact Support at Dell Support Site. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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