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Quandify Water Grip Manual

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Water Grip Manual
2025-04-03
Introduction
Thank you for choosing the Quandify Water Grip, a smart, non-invasive water monitor
designed to help you detect leaks and track water usage with ease.
● Leak detection
Get instant alerts if there's a leak anywhere in your home (or in a specific
room, depending on where you place it).
● Track water usage
See how much water you're using - daily, weekly, or monthly in the Quandify
app
● Save water (and money)
Set your own usage goals, spot unusual water habits, and find ways to cut
down on waste.

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Summary of Contents for Quandify Water Grip

  • Page 1 Water Grip Manual 2025-04-03 Introduction Thank you for choosing the Quandify Water Grip, a smart, non-invasive water monitor designed to help you detect leaks and track water usage with ease. ● Leak detection Get instant alerts if there’s a leak anywhere in your home (or in a specific room, depending on where you place it).

  • Page 2: What's In The Box

    ● Peace of mind while you’re away Whether you’re on vacation or at work, you’ll know right away if something’s wrong. ● No tools, no plumber The device simply clamps onto your pipe. No cuing, drilling, or plumbing experience needed. What’s in the Box...
  • Page 3 Simple setup guide to get you started 1x Allen Key A small, practical tool included to easily secure or adjust the Water Grip on your pipe. 1x Pipe Ruler A helpful measurement tool used to check your pipe diameter, ensuring the device fits correctly.
  • Page 4 Quandify App The Quandify App is your smart companion for the Water Grip. It lets you see what’s happening with your water usage, get leak alerts, and manage your seings - all from your phone. ● Track water usage See how much water you’re using - daily, weekly, monthly or yearly.

  • Page 5: Installation

    Main water inlet (optimal) Usually located in a utility room, basement, or near the main water meter. This setup lets you monitor all water usage and detect leaks anywhere in the house. Image: Visualization of Water Grip on main water inlet pipe.
  • Page 6 Image: Visualization of Water Grip on main water inlet pipe. Kitchen Install one or two devices (hot and cold) to the water pipe(s) leading specifically to your kitchen fixtures, such as the sink, dishwasher, or other kitchen appliances. This helps monitor kitchen water usage and immediately detect leaks or problems...
  • Page 7 Image: Visualization of Water Grips on local water pipes under kitchen sink. Bathroom Install one or two devices (hot and cold) on the water pipe(s) supplying your bathroom fixtures, like the toilet, shower, bathtub, or sink. This allows you to closely track water consumption in your bathroom and quickly receive alerts if leaks or unusual water usage occur.
  • Page 8 Image: Visualization of Water Grips on local water pipes in the bathroom. Laundry room Install a device on e.g. the cold water pipe connected to the washing machines to monitor its water usage.
  • Page 9 Supported pipes Type Description How to Dimensions Example identify (mm) Metal: Strong metal Hard, 15, 18, 22, 28 pipe reddish-brow n color Copper Metal: Copper pipe Smooth, shiny 15, 18, 22 with shiny silver color chrome Chromed coating Copper Plastic: Flexible Easy to bend, 16, 20, 25...
  • Page 10 Plastic: Plastic pipe Stier than 16, 20, 25, 32 with metal plastic, layer inside usually white Multi-layer or grey Pro tip! Use the pipe ruler supplied in the box to identify what pipe pipe type and dimension you have. Preparations Before installation, make sure that the pipe is: 1.

  • Page 11: How To Install

    1. Download the Quandify app Available in the App Store Google Play. 2. Add your Water Grip in the app Create an account and add your device (+). 3. Follow the installation instructions The app will guide you through the steps. Device operation Power options Baery...
  • Page 12 How to enable 1. Press and hold down the buon for at least five (5) seconds until the beeper beeps and LED is blinking BLUE 2. Use the Quandify app to complete the setup Normal operation During normal operation the device will:...
  • Page 13 ● Check for leaks (see Leakage detection ) ● Send instant alerts if a leak is detected ● Send consumption data to the Quandify app over WiFi How often the data gets updated in the Quandify app depends on the power source, see table below. Power source...
  • Page 14 Blinking Configuration mode Configure the device �� using the Quandify Green Blinking Device ready to be Follow the installation �� installed on a pipe steps in the Quandify Green Solid Successfully �� mounted on the pipe and connected to WiFi...
  • Page 15 Connecting to WiFi ⚪ Yellow Blinking Leak detected Check for leakages. �� Details about the detected leak is shown in the Quandify app. Purple Blinking The device is being Wait for the LED to �� updated and some turn GREEN. This...
  • Page 16 Device updates The Water Grip can update itself automatically over WiFi to keep up to date with the latest improvements, features, and security fixes. How it works The device will check for available updates when sending data to the Quandify app.
  • Page 17 ● Beeping It makes a clear beep sound. ● LED See LED description. ● Push notification in the Quandify app Notification in your phone. ● Notification by Email In case you don’t have access to your phone. Power o To power o the device, simply remove the baeries and unplug the USB-C cable (if connected).

  • Page 18: Leakage Detection

    (see LED description ) Leakage Detection Important ⚠ If the Water Grip isn’t properly installed, or if the pipe contains air/water mix, the device cannot reliably detect leaks. How it works The Quandify Water Grip continuously monitors your water flow to identify leaks,...
  • Page 19 Leak What it means Thresholds type (default) Medium Continuous water flow longer than 50 L/h for 45 normal use suggests an appliance (e.g. minutes kitchen tap or washing machine) left open or is leaking Large Triggered when water flow is very high 1 500 L/h for 32 - higher than normal for any appliance.

  • Page 20: Technical Specifications

    Acknowledging a leak If a leak is detected, the device will alert until the user acknowledges the leak. This can be done by: ● Opening the Quandify app and tap to acknowledge the leak ● Pressing the buon once Technical specifications Baery...
  • Page 21 External Power USB-C (5 V DC, 1 A) Weight ~282 grams (excluding packaging) Dimensions (mm) Width: 57, Height: 65, Length: 85 Connectivity Wi-Fi 6 (802.11ax, 2.4 GHz) Bluetooth 5 (BLE) Environment Indoor use only Water temperature 0.1°C – 70°C Temperature accuracy ±2% max Supported liquids Water...
  • Page 22 Supported pipes Metal: Copper 15, 18, 22, 28 mm Metal: Chromed Copper 15, 18, 22 mm Plastic: PEX 16, 20, 25 mm Plastic: Multi-layered, PAL 16, 20, 25, 32 mm Leakage detection Medium leak 50 L/h over 45 minutes Large leak...

  • Page 23: Troubleshooting

    1500 L/h over 32 seconds Data update frequency Baery powered: 8 hours USB-C powered: 1 hour App compatibility iOS 13+, Android 8+ *Baery life depends on data usage, connectivity conditions, and environmental factors. Troubleshooting Issue Action Device won’t connect to WiFi Ensure that your WiFi router is configured to 2.4GHz.
  • Page 24 Check the device status (see Checking I cannot see any data in the device status ) Quandify app How often data is updated depends on the power source (see Normal operation ) The device beeps at regular The device has detected a leak (see...

  • Page 25: Safety And Maintenance

    FAQ (Frequently Asked Questions) Question Answer How does the Water Grip The Water Grip uses ultrasonic and temperature work? sensors to measure the flow rate in a water pipe. This data can then be used for detecting leakages (see Leakage detection ) Do I need a plumber to No! It’s completely DIY-friendly.
  • Page 26 For help, visit the Quandify website or contact our support team: Email: support@quandify.com Website: quandify.com/support/water-grip �� Cookie preferences...

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