LG 32QK500, 32BK50Q Manual

ASSEMBLING AND PREPARING

• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended to use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
• TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE COVER.
  NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

NOTE

• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the enclosed CD or from the LGE website (www.lg.com).

Product and Button Description

Power LED

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/ down with your finger.

Basic Functions

	Power on/ off	Press the joystick button once with your finger to turn on the monitor. Press and hold the joystick button once more than 5 seconds with your finger to turn off the monitor.
	Volume control	You can control the volume by moving the joystick button left/right.
	Menus. Settings	When the power is on, press the button to adjust the menu and settings. Move the joystick button up/down/left/right to set the options.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

• Avoid touching the monitor screen as much as possible.
  • This may result in damage to the screen or some of the pixels used to create images.

Installing on a Table

• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.
  

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Angle

1. Place the monitor mounted on the stand base in an upright position.
2. Adjust the angle of the screen.

The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.
  

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

• Place the monitor's screen face down. To protect the screen from scratches, cover the surface with a soft cloth.

1. Remove the stand base by unscrewing it as shown in the illustration below.
   
2. Slide the stand cover down as shown in the illustration below.
   
3. Remove the screws from the stand and separate the stand from the monitor.
   
4. Reattach the stand cover.
   
5. Install the separately purchased the wall mount plate in combination with the monitor.

NOTE

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate' s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.

Installing on the Wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

Wall Mount (mm)	100 x 100
Standard screw	M4 x L10
Number of screws	4
Wall Mount Plate (Optional)	RW120

NOTE

• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.
  

USING THE MONITOR

• Illustrations in this manual may differ from the actual product.

Press the button, go to [Input], and then select the input option.

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a PC screensaver if possible.
• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

• This monitor supports the *Plug and Play feature.
  * Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection

Transmits digital video and audio signals from your PC to the monitor.

• Using a DVI to HDMI/DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types
  • High-Speed HDMI^®/^TM cable
  • High-Speed HDMI^®/^TM cable with Ethernet

DisplayPort Connection

Transmits digital video and audio signals from your PC to the monitor.
NOTE

• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.

Connecting Headphones

Connect peripherals to the monitor via the headphones port.
NOTE

• Peripheral devices are sold separately.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.
  

USER SETTINGS

NOTE

• Your monitor' s OSD (On Screen Display) may differ slightly from that shown in this manual.

Activating the Main Menu

1. Press the button on the back of the monitor.
2. Move the joystick button up/down/left/right to set the options.
3. Press the button once more to exit the main menu.
   

Button	Menu Status		Description
	Main menu disabled		Enables the main menu.
	Main menu enabled		Exits the main menu. (Holding down the button more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
		Main menu disabled	Adjusts the monitor volume level.
		Main menu enabled	Enters the [Input] features.
		Main menu disabled	Adjusts the monitor volume level.
		Main menu enabled	Enters the [Settings] feature.
		Main menu disabled	Displays the information on the current input.
		Main menu enabled	Turns off the monitor.
		Main menu disabled	Displays the information on the current input.
		Main menu enabled	Enters the [Picture Mode] feature.

Main Menu Features

Customizing settings

[Quick Settings]

[Input]

[Picture]

[Settings] > [Picture]	Description
[Picture Mode]	[Custom]	Allows the user to adjust each element. The color mode of the main menu can be adjusted.
	[Reader]	Optimizes the screen for reading documents. You can brighten the screen in the OSD menu.
	[Photo]	Optimizes the screen to view photos.
	[Cinema]	Optimizes the screen to improve the visual effects of a video.
	[Game]	Optimizes the screen for gameplay.
[Picture Adjust]	[Brightness]	Adjusts the contrast and brightness of the screen.
	[Contrast]
	[Sharpness]	Adjusts the sharpness of the screen.
	[Black Level]	Sets the offset level. Offset: as a reference for a video signal, this is the darkest color the monitor can display.
		[High]	Keeps the current contrast ratio of the screen.
		[Low]	Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
	[DFC]	[On]	Adjusts the brightness automatically according to the screen.
		[Off]	Disables the feature. Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use [Fast]. For a fast-moving picture, it is recommended that you use [Faster]. Setting to [Faster] may cause image sticking.
[Game Adjust]	[Response Time]	[Faster]	Sets the response time to [Faster].
		[Fast]	Sets the response time to [Fast].
		[Normal]	Sets the response time to [Normal].
		[Off]	Disables the feature.
	[FreeSync]	Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal. Supported Interface: HDMI, DP, mDP Supported Graphic Card: A graphic card that supports AMD's FreeSync is necessary. Supported Version: Make sure to update the graphic card to the latest driver. For more information and requirement, refer to AMD website at http://www.amd.com/FreeSync.
		[On]	[FreeSync] function on.
		[Off]	Disables the feature.
	[Black Stabilizer]	You can control the black contrast to have better visibility in dark scenes. Increasing the [Black Stabilizer] value brightens the low gray level area on the screen. (You can easily distinguish objects on dark game screens.) Reducing the [Black Stabilizer] value darkens the low gray level area and increases the dynamic contrast on the screen.
	[Cross Hair]	Cross hair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the cross hair that fits their gaming environment among four different cross hairs. When the monitor is off or enters energy saving mode, the cross hair feature is automatically turned off.
[Color Adjust]	[Gamma]	[Mode 1], [Mode 2], [Mode 3]	The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
		[Mode 4]	If you do not need to adjust the gamma settings, select [Mode 4].
	[Color Temp]	[Custom]	The user can adjust it to red, green, or blue by customization.
		[Warm]	Sets the screen color to a reddish tone.
		[Medium]	Sets the screen color to between a red and blue tone.
		[Cool]	Sets the screen color to a bluish tone.
	[Red/Green/Blue]	You can customize the picture color using red, green, and blue colors.
	[Six Color]	Meets the user requirements for colors by adjusting the hue and saturation of the six colors (red, green, blue, cyan, magenta, and yellow) and then saving the settings.
		Hue	Adjusts the tone of the screen colors.
		Saturation	Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.
[Picture Reset]	[Do you want to reset your settings?]
	[No]	Cancel the select.
	[Yes]	Returns to the default settings.

[General]

TROUBLESHOOTING

PRODUCT SPECIFICATION

Specifications are subject to change without notice.
* The On Mode of Power Consumption is measured with LGE test standard. (Full White pattern, Maximum resolution)
* The Power Consumption level can be different by operating condition and monitor setting.
** The monitor goes into the Sleep Mode in a couple of minutes. (Max 5 minutes)

Factory Support Mode

(Preset Mode, HDMI/ DisplayPort PC)

IMPORTANT PRECAUTIONS

This unit has been engineered and manufactured to ensure your personal safety, however improper use may result in potential electrical shock or fire hazards. In order to allow the proper operation of all safeguards incorporated in this display, observe the following basic rules for its installation, use, and servicing.

On Safety

Use only the power cord supplied with the unit. In case you use another power cord, make sure that it is certified by the applicable national standards if not being provided by the supplier. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized repair service provider for a replacement.
The appliance coupler is used as the disconnect device.
Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily accessible.
Operate the display only from a power source indicated in the specifications of this manual or listed on the display. If you are not sure what type of power supply you have in your home, consult with your dealer.
Overloaded AC outlets and extension cords are dangerous. So are frayed power cords and broken plugs.
They may result in a shock or fire hazard. Call your service technician for replacement.
As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.

Do not Open the Display:

• There are no user serviceable components inside.
• There are Dangerous High Voltages inside, even when the power is OFF.
• Contact your dealer if the display is not operating properly.

To Avoid Personal Injury:

• Do not place the display on a sloping shelf unless properly secured.
• Use only a stand recommended by the manufacturer.
• Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the product screen.
  It can cause injury to human, problem to product and damage the display.

To Prevent Fire or Hazards:

• Always turn the display OFF if you leave the room for more than a short period of time. Never leave the display ON when leaving the house.
• Keep children from dropping or pushing objects into the display's cabinet openings. Some internal parts carry hazardous voltages.
• Do not add accessories that have not been designed for this display.
• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very dangerous. It can cause electric shock.

On Installation

Do not allow anything to rest upon or roll over the power cord, and do not place the display where the power cord is subject to damage.
Do not use this display near water such as near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.
Displays are provided with ventilation openings in the cabinet to allow the release of heat generated during operation. If these openings are blocked, built-up heat can cause failures which may result in a fire hazard.
Therefore, NEVER:

• Block the bottom ventilation slots by placing the display on a bed, sofa, rug, etc.
• Place the display in a built-in enclosure unless proper ventilation is provided.
• Cover the openings with cloth or other material.
• Place the display near or over a radiator or heat source.

Do not rub or strike the Active Matrix LCD with anything hard as this may scratch, mar, or damage the Active Matrix LCD permanently.
Do not press the LCD screen with your finger for a long time as this may cause some afterimages.
Some dot defects may appear as Red, Green or Blue spots on the screen.
However, this will have no impact or effect on the display performance.
If possible, use the recommended resolution to obtain the best image quality for your LCD display. If used under any mode except the recommended resolution, some scaled or processed images may appear on the screen. However, this is characteristic of the fixed-resolution LCD panel.
Displaying a still image for long time on the monitor may leave persistent image or stain on the monitor screen. To avoid this problem, use a screen saver and power off when this product is not used. Persistent image or stain caused by long time usage are not covered by the warranty on this product.
Do not shock or scratch the front and sides of the screen with metallic objects.
Otherwise, it may cause damage to the screen.
Make sure the panel faces forward and hold it with both hands to move. If you drop the product, the damaged product can cause electric shock or fire. Contact an authorized the service center for repair. Avoid high temperatures and humidity.
Do not install this product on a wall if it could be exposed to oil or oil mist.

• This may damage the product and cause it to fall.

For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
Do not use products using high voltage around the Monitor. (ex. Electrical Swatter)

• Monitor may have malfunction as its electrical shock.

Precautions to the AC Adapter and Power

If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect the power cord immediately and contact the service center.

• Otherwise, this may cause a fire or electric shock due to damage to the product.

Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry them before use.

• Otherwise, this may cause a fire or electric shock.

Make sure to completely insert the power cord into the AC adapter.

• If loosely connected, the poor connection may cause a fire or electric shock.

Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc.

• The use of non-approved products may cause a fire or electric shock.

When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force.

• The power line can be damaged, which may cause electric shock or fire.

Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter. Be careful not to damage the power cord or AC adapter with sharp objects.

• Damaged power cords may cause a fire or electric shock.

Never disassemble, repair or modify the power cord or AC adapter.

• This may cause a fire or electric shock.

Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc. yyThis may cause a fire.

On Cleaning

• Unplug the display before cleaning the face of the display screen.
• Use a slightly damp (not wet) cloth. Do not use an aerosol directly on the display screen because over-spraying may cause electrical shock.
• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol)
• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining.

On Repacking

• Do not throw away the carton and packing materials. They make an ideal container in which to transport the unit. When shipping the unit to another location, repack it in its original material.

On Disposal(Only, LCD Monitor with Hg lamp)

• The fluorescent lamp used in this product contains a small amount of mercury.
• Do not dispose of this product with general household waste.
• Disposal of this product must be carried out in accordance to the regulations of your local authority.

www.lg.com