Related Manuals for Centrica Panoramic Power PAN-2-H-3G-US
Summary of Contents for Centrica Panoramic Power PAN-2-H-3G-US
- Page 1 Panoramic Power Bridge Installation and configuration guide Panoramic Power Bridge Firmware v476 & v676.12.7/ April 2025...
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Page 2: Copyright Notice
Bridge Installation and Configuration Guide Copyright Notice Copyright © 2019 Panoramic Power Ltd. All rights reserved. PANORAMIC POWER® is a registered trademark of Panoramic Power Ltd. All other trademarks are the property of their respective owners. Regulatory Compliance Conforms to UL Std 61010-1, certified to CAN/CSA Std C22.2 No. 61010-1 The Bridge complies with the following certification requirements: Power supply Certified AC/DC adapter marked Limited Power Source... - Page 3 The following responsible party designated in FCC §2.909 is responsible for this declaration: Company Name: Centrica Business Solutions Company Address: 194 Wood Avenue South, Iselin NJ 08830 Contact Name: Zarin Keydar Title: Head of Panoramic Power Energy Insights, North America...
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Page 4: Table Of Contents
Bridge Installation and Configuration Guide Contents ® About Panoramic Power and the Bridge ................5 Unpacking and Hardware Configuration ................7 Unpacking the Hardware ........................7 Attaching the Antennas ........................7 Mounting the Bridge ........................... 7 Connecting the Bridge ......................... 8 Connecting Pulse Inputs ........................8 Pulse Input Electrical Characteristics .................... -
Page 5: About Panoramic Power And The Bridge
Bridge Installation and Configuration Guide ® About Panoramic Power and the Bridge The Panoramic Power System monitors electrical energy consumption at the site level as well as at the individual circuit level. It detects excess usage, allowing organizations to identify and reduce energy, maintenance expenses and monitor site level consumption. The system consists of wireless, self-powered sensors engineered to allow for rapid, non- invasive installation, with almost no disturbance to operations. - Page 6 Bridge Installation and Configuration Guide The table below lists the key features of each Bridge. Key Features Basic Entry Gen2 Gen3 Gen4 Gen4+ Level Bridge Bridge Bridge Bridge Bridge Plug and Play ✓ ✓ ✓ ✓ ✓ Installation ✓ ✓ ✓...
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Page 7: Unpacking And Hardware Configuration
Bridge Installation and Configuration Guide Unpacking and Hardware Configuration Unpacking the Hardware We recommend that you follow these unpacking instructions before installing the hardware. How to Proceed 1. Check the box. If any damage occurred during shipment, contact your sales representative. -
Page 8: Connecting The Bridge
Bridge Installation and Configuration Guide 2. Position the Bridge at a distance as follows: Up to 2 meters from the electrical panel, if the panel is covered with a metallic cover. Up to 5 meters, if the panel is not covered. 3. -
Page 9: Pulse Input Electrical Characteristics
Bridge Installation and Configuration Guide How to Proceed 1. Screw the pulse wires into the adapter connected to the pulse input. Make sure to screw the K wire into the K input, and either the Y or Z wire into the Y input. -
Page 10: Understanding The Bridge Leds
Bridge Installation and Configuration Guide Understanding the Bridge LEDs Use the following information to familiarize yourself with the Bridge status during normal operation in Wi-Fi, cellular, or ethernet. Power Bridge Status Solid green Connected to the power source Blinking orange Firmware upgrade in progress Solid orange Firmware upgrade server unreachable... -
Page 11: Initial Bridge Configuration
Bridge Installation and Configuration Guide Initial Bridge Configuration Accessing the Bridge Web Interface via ‘Config Mode’ Initial Bridge configuration is done by placing the Bridge into a special configuration mode. This section describes how to access the Bridge web interface for configuring the relevant data communication mode. -
Page 12: Entering Credentials
Bridge Installation and Configuration Guide Entering Credentials Accessing any of the tabs (except Status), asks for the Bridge Admin credentials. www.centricabusinesssolutions.com/panoramicpower... -
Page 13: The Status Tab
Bridge Installation and Configuration Guide How to Proceed 1. Select the required tab from the side menu. 2. Enter the Username Password in the Sign in screen. By default, both are panpwr. We recommend changing them once you access the tool. See ‘Bridge Administration’... -
Page 14: Network & Connection Setup
Bridge Installation and Configuration Guide Network & Connection Setup Configuring the Bridge for Wi-Fi Networking If the Bridge connects to the network over Wi-Fi, you will need to configure which Wi-Fi network and settings to use. Prerequisites Ask your network administrator for the following information: •... - Page 15 Bridge Installation and Configuration Guide 3. Otherwise, enter these values manually. Clicking ‘Find networks’, shows a list of networks in your vicinity: www.centricabusinesssolutions.com/panoramicpower...
- Page 16 Bridge Installation and Configuration Guide Note If the expected Wi-Fi network was not found, or if no network was found at all, click the Find Networks button again to re-attempt to search for networks. 4. Select the network you want to use and click Apply. 5.
- Page 17 Bridge Installation and Configuration Guide 8. Other options provide the ability to specify a static IP address or static DNS server address: 9. To save the configuration to the Bridge, click Save and Reboot. 10. To discard changes made to an unsaved configuration and return to the saved settings, click Cancel.
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Page 18: Configuring The Bridge For Cellular Networking (Available Only In Models With Cellular Option)
Bridge Installation and Configuration Guide Configuring the Bridge for Cellular Networking (available only in models with cellular option) Use a SIM card if you connect to the Internet via a standard GSM/LTE network. Prerequisites For some SIM cards, the system fills in details automatically in the Network Setup tab. -
Page 19: Configuring The Bridge For Ethernet Networking
Bridge Installation and Configuration Guide Configuring the Bridge for Ethernet Networking If you use Ethernet to connect to the network, follow the steps below. Prerequisites If you need a static IP address for the Bridge, make sure to have the network setting information ready before starting the procedure. -
Page 20: Network Time Protocol (Ntp) Configuration
Bridge Installation and Configuration Guide Install the Bridge as explained in Mounting the Bridge. Network Time Protocol (NTP) configuration To operate properly, the Bridge requires accurate time-of-day information. After reset, the Bridge gets this information using the standard NTP protocol. This protocol is also used to periodically verify the accuracy of the internal clock. -
Page 21: Bridge Connection Setup
Bridge Installation and Configuration Guide • Configure one Bridge with network parameters • Export the configuration • Edit the configurations where necessary (e.g. to add the Wi-Fi password which is not saved during export) • Import the configuration to other Bridges. Export Export network configuration will allow you to save each of the network settings to a text file in INI format. - Page 22 Bridge Installation and Configuration Guide used to retrieve sensor data. Select either Modbus TCP or select Modbus RTU and provide the Base Address in the field (1 to 247). • Check Enable remote firmware update to allow the server to periodically upgrade the Bridge firmware when a new version is available.
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Page 23: Bridge Administration And Configuration
Bridge Installation and Configuration Guide Bridge Administration and Configuration Bridge Administration In the Bridge administration tab, you can change the default username and password required to access the Bridge. How to Proceed 1. Access the Bridge web interface. 2. Select the Administration 3. -
Page 24: Bridge Configuration
Bridge Installation and Configuration Guide Bridge Configuration The Bridge configuration tab controls from where the Bridge administrative UI will be accessible. By default, and for enhanced security, the Bridge admin UI is only accessible while in config mode. This is explained in Accessing the Bridge Web Interface via ‘Config Mode’ on page 11. -
Page 25: Downloading The Bridge Log File
Bridge Installation and Configuration Guide Downloading the Bridge Log File The Bridge log file contains debug information and may be requested by customer support. Once the “Download Log” option is clicked on, the size of the file will display and increase until the download is complete. -
Page 26: The Sensors Tab
Bridge Installation and Configuration Guide 5. Set the RTU connection rate by selecting a port rate (bps) from the dropdown menu 6. Click Save and Reboot to make this change in the Bridge 7. When the Bridge reboots, the Sensors tab will become enabled and allow the configuration of sensors to process. -
Page 27: Assigning A Sensor To A Slot
Bridge Installation and Configuration Guide Assigning a sensor to a slot 1. In the Sensors tab, select the slot to which you want to assign the sensor. 2. Hover with the mouse over the relevant row (slot) and click Assign Sensor on the sign. - Page 28 Bridge Installation and Configuration Guide 4. For other than PAN-42, Provide the serial number of the sensor to use and move to the Calibration Key field 5. Type the calibration key if you have it or click ‘Get Key’ to have it automatically retrieved and inserted (The web site must be reachable from the configuration laptop).
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Page 29: Viewing Sensor Data
Bridge Installation and Configuration Guide Note 2: The calibration key is a unique, per-sensor, value used by the Bridge to calibrate each reading for accuracy. It is a mandatory, sensor specific, value. Note 3: When clicking ‘Get Key, your browser communicates with the software to get the calibration key. - Page 30 Bridge Installation and Configuration Guide • Last reading timestamp as measured by the Bridge RTC clock • Last Current reading in Ampere • The reception level of the recent message (RSSI) Scroll Right for additional readings: Note 1: The information provided here is also available via the Modbus TCP/RTU interface.
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Page 31: Removing A Sensor From A Slot
Bridge Installation and Configuration Guide • Frequency [Hz]: The last measurement in Hertz Note 4: For PAN-42 the current, active power and reactive power reading values should be multiplied by the CT-Rate of the CT used. Removing a sensor from a slot It is possible to remove a sensor from a slot. -
Page 32: Configuring The Pulse Inputs
Bridge Installation and Configuration Guide Configuring the Pulse Inputs If you connect the Bridge to a meter’s pulse output, you will need to enable the pulse inputs in the Bridge configuration. Prerequisites Have the pulse outputs connected to the pulse input connectors on the side of the Bridge. -
Page 33: Upgrading The Bridge Firmware
Bridge Installation and Configuration Guide Upgrading the Bridge Firmware This section explains how to upgrade the Bridge to the latest firmware version. Upgrading using a USB stick Prerequisites Make sure you have a USB flash drive with the upgraded firmware, or a FAT-32 formatted USB flash drive if you need to download the firmware from your email account. -
Page 34: Over The Air' Firmware Upgrades
Bridge Installation and Configuration Guide 8. Wait several minutes for the upgrade process to complete (up to 5 minutes). When the Bridge loads the file into the internal flash, the LED blinks fast in Orange. Then, the Bridge reboots, the blinks stop shortly and starts blinking Orange again while the firmware is installed into the controller. - Page 35 Bridge Installation and Configuration Guide Note 2 Over the air firmware updates only work when the connection to the server is secure (over TLS port 443). It will not work is If the Bridge is set to TCP connectivity. Upgrade through the Configuration Tool UI The user can upgrade the Firmware from the Bridge Configuration screen.
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Page 36: Troubleshooting & Diagnostics
Bridge Installation and Configuration Guide Troubleshooting & Diagnostics Hardware based ‘Revert to factory settings’ When reverting the Bridge to factory settings, all Bridge configuration is erased and returned to its factory default (including the Bridge admin credentials). This procedure can be done from the admin UI or using a special hardware interface sequence. The admin UI method is covered in The user can upgrade the Firmware from the Bridge Configuration screen. -
Page 37: The Diagnostics Tab
Bridge Installation and Configuration Guide The Diagnostics tab The Diagnostics tab is where you can test the Wi-Fi or cellular connection while in config mode. This Tab is only available when connected in Config mode How to Proceed 1. Access the Bridge web interface as explained in Accessing the Bridge Web Interface via ‘Config Mode’... - Page 38 Bridge Installation and Configuration Guide Note: This method will work only for Wi-Fi and Cellular networking modes. It will not work in Ethernet mode, since in Config Mode the Bridge’s Ethernet cable is connected to the Configuration laptop. 4. Click Ping to google.com to make sure the Internet connection is working.
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Page 39: Troubleshooting
Bridge Installation and Configuration Guide Troubleshooting If you encounter a problem, try the solutions listed in this section. Otherwise, contact Customer Support for help by submitting a support ticket at https://www.powerradar.energy/support Problem The Bridge is not receiving sensor data (the LED is off). - Page 40 Bridge Installation and Configuration Guide Verify the cellular network reception strength in the status page. The level should be at least three (out of five). If no reception level is showing and “Connecting…” is shown instead, it means that the Bridge cannot establish cellular network connectivity.
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Page 41: Bridge Log Extraction
Bridge Installation and Configuration Guide Bridge Log Extraction In cases where we want to investigate issues in the Bridge, there is a debug log in the Bridge. To extract the log, follow these steps: 1. Disconnect the PC from all communication (Bluetooth, Wi-Fi, etc.). 2. -
Page 42: Check If Your Network Blocks Connection To The Cloud-Based Server
Bridge Installation and Configuration Guide Check if your network blocks connection to the cloud-based server 1. Take a laptop and connect it to the same network as the Bridge. 2. Open the cmd terminal and type: 3. If you enter a black empty screen, this means you can reach this URL from this network. -
Page 43: Network Export File Structure
Bridge Installation and Configuration Guide Network export file structure The following image is an example of the INI file created when exporting the Bridge network configuration. The file contains five sections with key value pairs. Most values are self-explanatory strings, below are some values that are enumerations of possible options: Connection: 1-Ethernet... - Page 44 Bridge Installation and Configuration Guide ipSettings: 0-Automatically obtain IP address and DNS server 2-Use static IP address and DNS server 3-Automatically obtain IP address and use static DNS 4-Use static IP and obtain DNS server ntpSettings: 0-Automatically connect to a public NTP server 1-Use specific NTP server Problem The Bridge is experiencing multiple reconnections when set to Wi-Fi connection type.
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