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Centrica Panoramic Power Series Installation And Configuration Manual

Advanced 4th generation bridge
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Panoramic Power
Installation and configuration guide
th
Advanced 4
generation Bridge
Firmware v470 / August 2019

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Summary of Contents for Centrica Panoramic Power Series

  • Page 1 Panoramic Power Installation and configuration guide Advanced 4 generation Bridge Firmware v470 / August 2019...
  • Page 2 Disposal of electrical and electronic products must be done according with the local and national regulations. You can return your product to a local collection point. For information about your disposal or collection points, call your distributer or vendor, or contact powerradar-support@centrica.com.

  • Page 3: Table Of Contents

    Bridge Installation and configuration guide Contents ® About Panoramic Power and the Bridge ................4 Unpacking and Hardware Configuration ................6 Unpacking the Hardware ........................6 Attaching the Antennas ........................6 Mounting the Bridge ........................... 7 Connecting the Bridge ......................... 7 Connecting Pulse Inputs ........................8 Pulse Input Electrical Characteristics ....................

  • Page 4: About Panoramic Power And The Bridge

    Bridge Installation and configuration guide ® About Panoramic Power and the Bridge The Panoramic Power System monitors electrical energy consumption at the site level as well as at the individual circuit level. It detects excess usage, allowing organizations to identify and reduce energy, maintenance expenses and monitor site level consumption. The system consists of wireless, self-powered sensors engineered to allow for rapid, non- invasive installation, with almost no disturbance to operations.
  • Page 5 Bridge Installation and configuration guide The table below lists the key features of each bridge. Key Features Basic Entry Level Advanced Cellular Advanced 3rd Advanced 4th Bridge Bridge Gen Bridge Gen Bridge Plug and Play ✓ ✓ ✓ ✓ Installation ✓...

  • Page 6: Unpacking And Hardware Configuration

    Bridge Installation and configuration guide Unpacking and Hardware Configuration Unpacking the Hardware We recommend that you follow these unpacking instructions before installing the hardware. How to Proceed 1. Check the box. If any damage occurred during shipment, contact your sales representative.

  • Page 7: Mounting The Bridge

    Bridge Installation and configuration guide Mounting the Bridge You can install the bridge on a flat horizontal surface, mount it on a wall using screws or the re-closeable fastener, or mount it on a DIN rail. How to Proceed 1. Configure the bridge as explained in this guide. 2.

  • Page 8: Connecting Pulse Inputs

    Bridge Installation and configuration guide Prerequisites An Ethernet cable for configuring the bridge. An Ethernet cable if you connect to the Internet via wired LAN. A SIM card if you connect to the Internet via a standard GSM network. Connecting Pulse Inputs You can connect the bridge to a KY or KYZ pulse output of a meter.

  • Page 9: Understanding The Bridge Leds

    Bridge Installation and configuration guide Understanding the bridge LEDs Use the following information to familiarize yourself with the bridge status during normal operation in Wi-Fi, cellular, or ethernet. Power Bridge Status Solid green Connected to the power source Blinking Orange Firmware upgrade in progress Solid Orange Firmware upgrade server unreachable...

  • Page 10: Initial Bridge Configuration

    Bridge Installation and configuration guide Initial Bridge Configuration Accessing the Bridge Web Interface via ‘Config Mode’ Initial bridge configuration is done by placing the bridge into a special configuration mode. This section describes how to access the bridge web interface for configuring the relevant data communication mode.
  • Page 11 Bridge Installation and configuration guide Entering Credentials Accessing any of the tabs (except Status), asks for the bridge Admin credentials. How to Proceed 1. Select the required tab from the side menu. 2. Enter the Username Password in the Sign in screen.

  • Page 12: The Status Tab

    Bridge Installation and configuration guide The Status Tab Status Tab is the first to open when opening the bridge UI. This page displays the bridge important settings, network interfaces and status and connection status. • Bridge Information – Displays the bridge serial number, firmware and hardware versions (may be needed by the support team for troubleshooting).

  • Page 13: Network & Connection Setup

    Bridge Installation and configuration guide Network & Connection Setup Configuring the Bridge for Wi-Fi Networking If the bridge connects to the network over Wi-Fi, you will need to configure which Wi-Fi network and settings to use. Prerequisites Ask your network administrator for the following information: •...
  • Page 14 Bridge Installation and configuration guide Note If the expected Wi-Fi network was not found, or if no network was found at all, click the Find Networks button again to re-attempt to search for networks. 4. Select the network you want to use and click Apply. 5.
  • Page 15 Bridge Installation and configuration guide 8. Other options provide the ability to specify a static IP address or static DNS server address: 9. To save the configuration to the bridge, click Save and Reboot. 10. To discard changes made to an unsaved configuration and return to the saved settings, click Cancel.

  • Page 16: Configuring The Bridge For Cellular Networking

    Bridge Installation and configuration guide Configuring the Bridge for Cellular Networking Use a SIM card if you connect to the Internet via a standard GSM network. Prerequisites For some SIM cards, the system fills in details automatically in the Network Setup tab.

  • Page 17: Configuring The Bridge For Ethernet Networking

    Bridge Installation and configuration guide Configuring the Bridge for Ethernet Networking If you use Ethernet to connect to the network, follow the steps below. Prerequisites If you need a static IP address for the bridge, make sure to have the network setting information ready before starting the procedure.

  • Page 18: Network Time Protocol (Ntp) Configuration

    Bridge Installation and configuration guide Network Time Protocol (NTP) configuration To operate properly, the bridge requires accurate time-of-day information. After reset, the bridge gets this information using the standard NTP protocol. This protocol is also used to periodically verify the accuracy of the internal clock. By default, the bridge uses a set of predefined publicly accessible NTP servers.
  • Page 19 Bridge Installation and configuration guide • Dual mode - Both options above can be activated simultaneously allowing sensor data to be sent to PowerRadar and processed locally at the same time. How to Proceed 1. In the Connection Setup tab, apply the right checkbox based on the desired mode: •...

  • Page 20: Bridge Administration And Configuration

    Bridge Installation and configuration guide Bridge Administration and Configuration Bridge Administration In the Bridge administration tab, you can change the default username and password required to access the bridge. How to Proceed 1. Access the bridge web interface. 2. Select the Administration 3.

  • Page 21: Resetting The Bridge Configuration To Factory Defaults

    Bridge Installation and configuration guide 4. Select Save and Reboot. Note: Setting Bridge Admin UI availability to Only in config mode is the most secure option since it mandates physical access to the bridge for configuration. When placing the bridge in ‘Always’ mode it is strongly advised to change the bridge admin password to prevent unauthorized access.

  • Page 22: Configuring Sensors For Stand Alone Mode

    Bridge Installation and configuration guide Configuring Sensors for Stand Alone Mode Starting with firmware V470, the bridge can operate in stand-alone mode. In this mode, sensor data is stored and displayed on the bridge itself and can be made available to an external Modbus server.

  • Page 23: Assigning A Sensor To A Slot

    Bridge Installation and configuration guide Assigning a sensor to a slot 1. In the Sensors tab, select the slot to which you want to assign the sensor. 2. Hover with the mouse over the relevant row (slot) and click Assign Sensor. 3.

  • Page 24: Viewing Sensor Data

    Bridge Installation and configuration guide Viewing sensor data Once a sensor has been assigned to a slot, every sensor reading received by the bridge will be displayed in the table. The table will always show the latest reading received. A new reading will override the previous one.

  • Page 25: Editing Or Removing A Sensor From A Slot

    Bridge Installation and configuration guide Editing or removing a sensor from a slot It is possible to edit or remove a sensor from a slot. 1. In the Sensors tab, select the slot you want to edit or clear. 2. Hover with the mouse over the relevant row (slot). 3.

  • Page 26: Configuring The Pulse Inputs

    Bridge Installation and configuration guide Configuring the Pulse Inputs If you connect the bridge to a meter’s pulse output, you will need to enable the pulse inputs in the bridge configuration. Prerequisites Have the pulse outputs connected to the pulse input connectors on the side of the bridge.

  • Page 27: Upgrading The Bridge Firmware

    Bridge Installation and configuration guide Upgrading the Bridge Firmware This section explains how to upgrade the bridge to the latest firmware version. Upgrading using a USB stick Prerequisites Make sure you have a USB flash drive with the upgraded firmware, or a FAT-32 formatted USB flash drive if you need to download the firmware from your email account.

  • Page 28: Over The Air' Firmware Upgrades

    Bridge Installation and configuration guide ‘Over the air’ firmware upgrades When connected to PowerRadar the bridge can automatically receive firmware upgrades from the cloud. To enable this feature, go to the Connection Setup tab and check Enable remote firmware updates. Note 1 To complete the setup, please also enable firmware updates in PowerRadar’s bridge settings.

  • Page 29: Troubleshooting & Diagnostics

    Bridge Installation and configuration guide Troubleshooting & Diagnostics Hardware based ‘Revert to factory settings’ When reverting the bridge to factory settings, all bridge configuration is erased and returned to its factory default (including the bridge admin credentials). This procedure can be done from the admin UI or using a special hardware interface sequence. The admin UI method is covered in Resetting the Bridge Configuration to Factory Defaults on page 21.

  • Page 30: The Diagnostics Tab

    Bridge Installation and configuration guide The Diagnostics tab The Diagnostics tab is where you can test the Wi-Fi or cellular connection while in config mode. This Tab is only available when connected in Config mode How to Proceed 1. Access the bridge web interface as explained in Accessing the Bridge Web Interface via ‘Config Mode’...

  • Page 31: Troubleshooting

    Bridge Installation and configuration guide Troubleshooting If you encounter a problem, try the solutions listed in this section. Otherwise, contact Customer Support for help at support@panpwr.com. Problem The bridge is not receiving sensor data (the LED is off). Solutions Try moving the bridge closer to the electrical panel. Verify the position of the sensors in the electrical panel: make sure they are visible or try moving them to the front of the panel.
  • Page 32 Bridge Installation and configuration guide If no reception level is showing and “Connecting…” is shown instead, it means that the bridge cannot establish cellular network connectivity. In this case, please verify your cellular credentials (APN, PPP credentials where needed), and make sure the SIM card has a valid and enabled data plan.

  • Page 33: Bridge Log Extraction

    Bridge Installation and configuration guide Bridge Log Extraction In cases where we want to investigate issues in the bridge, there is a debug log in the bridge. To extract the log, follow these steps: 1. Disconnect the PC from all communication (Bluetooth, WiFi, etc.). 2.

  • Page 34: Check If Your Network Blocks Connection To The Powerradar Server

    Bridge Installation and configuration guide Check if your network blocks connection to the PowerRadar server 1. Take a laptop and connect it to the same network as the bridge. 2. Open the cmd terminal and type: 3. If you enter a black empty screen, this means you can reach this URL from this network.

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