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Summary of Contents for HP 14-BW021NA
- Page 1 User Guide...
- Page 2 Intel, Celeron, and Pentium are trademarks of bound by the terms of the HP End User License Not all features are available in all editions or Intel Corporation in the U.S. and other Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
- Page 5 Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
- Page 6 Processor configuration setting (select products only)
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Page 7: Table Of Contents
Airplane mode key ......................15 Operating system controls ..................... 15 Connecting to a WLAN ........................16 Using HP Mobile Broadband (select products only) ................16 Using GPS (select products only) ...................... 17 Using Bluetooth wireless devices (select products only) ..............17 Connecting Bluetooth devices .................. - Page 8 Using the Power icon and Power Options ......................31 Running on battery power ........................... 31 Displaying battery charge ......................... 31 Finding battery information in HP Support Assistant (select products only) ........32 Conserving battery power ......................... 32 Identifying low battery levels ......................32 Resolving a low battery level ......................
- Page 9 Downloading a BIOS update ......................45 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 46 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............46 11 Backing up, restoring, and recovering ......................48 Creating recovery media and backups ........................ 48...
- Page 10 Recovering using HP Recovery Manager ................... 50 What you need to know before you get started ............. 50 Using the HP Recovery partition (select products only) ..........51 Using HP Recovery media to recover ................51 Changing the computer boot order ................52 Removing the HP Recovery partition (select products only) .........
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Page 11: Starting Right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices... -
Page 12: More Hp Resources
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. -
Page 13: Getting To Know Your Computer
Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only). -
Page 14: Right Side
Right side Component Description Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- ● saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a ●... -
Page 15: Left Side
Left side Component Description Power connector Connects an AC adapter. AC adapter and battery light White: The AC adapter is connected and the battery is fully ● charged. Blinking white: The AC adapter is disconnected and the ● battery has reached a low battery level. Amber: The AC adapter is connected and the battery is ●... - Page 16 For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
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Page 17: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Display... -
Page 18: Keyboard Area
Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. -
Page 19: Lights
Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ●... -
Page 20: Button
Button Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ● Sleep. When the computer is in the Sleep state, press the button briefly ●... -
Page 21: Special Keys
Special keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. -
Page 22: Action Keys
Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page To use an action key, press and hold the key. ▲ Icon Description Opens the Get started app. -
Page 23: Bottom
Bottom Component Description Battery lock Locks the battery in the battery bay. Battery bay Holds the battery. Battery release latch Releases the battery. Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. -
Page 24: Labels
Component Serial number Product number Warranty period Model number (select products only) Component HP product name (select products only) Model name (select products only) Product number Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ●... -
Page 25: Connecting To A Network
In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●... -
Page 26: Connecting To A Wlan
Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. -
Page 27: Using Gps (Select Products Only)
Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, make sure location is enabled under the Location setting. Type location in the taskbar search box, and then make the selection for location. -
Page 28: Connecting To Your Mobile Device (Select Products Only)
Follow the on-screen instructions to enter a pairing code and continue the installation. After the devices have been paired, HP Orbit will remember the connection and allow you to send files between the devices whenever they are both connected to the same Wi-Fi network. - Page 29 To transfer files from your computer to your mobile device: Open the HP Orbit app on your computer. Drag and drop the file onto HP Orbit Canvas on your computer, and then follow the on-screen instructions. When the transfer is complete, the file appears on HP Orbit Canvas on your mobile device.
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Page 30: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones. -
Page 31: Connecting Headsets
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio- out (headphone)/audio-in (microphone) combo jack on your computer. -
Page 32: Connecting Video Devices Using An Hdmi Cable (Select Products Only)
To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown. Press to alternate the screen image between 4 display states: PC screen only: View the screen image on the computer only. -
Page 33: Setting Up Hdmi Audio
Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. ●... - Page 34 To open Miracast: Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a ▲ wireless display, and then follow the on-screen instructions. Chapter 4 Enjoying entertainment features...
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Page 35: Navigating The Screen
Navigating the screen You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use a keyboard and optional mouse (mouse purchased separately) ●... -
Page 36: Two-Finger Pinch Zoom
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your ● fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your ●... -
Page 37: Four-Finger Tap (Touchpad Only)
Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Tap four fingers on the Touchpad to open the action center and view current settings and notifications. ● Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows. -
Page 38: Using The Keyboard And Optional Mouse
Using the keyboard and optional mouse The keyboard and optional mouse allow you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions. -
Page 39: Managing Power
Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. -
Page 40: Initiating And Exiting Hibernation (Select Products Only)
Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. Type power options in the taskbar search box, and then select Power Options. ‒ or – Right-click the Power icon , and then select Power Options. -
Page 41: Using The Power Icon And Power Options
To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. -
Page 42: Finding Battery Information In Hp Support Assistant (Select Products Only)
‒ or – Select the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: HP Battery Check ●... -
Page 43: Resolving A Low Battery Level
WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. -
Page 44: Storing A User-Replaceable Battery
See the Regulatory, Safety, and Environmental Notices for proper battery disposal. To access this document: Select the Start button, select HP Help and Support, and then select HP Documentation. ▲ Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the computer box. - Page 45 When updating the system BIOS ● When writing information to a disc (select products only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery ● When you connect the computer to external power: The battery begins to charge.
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Page 46: Maintaining Your Computer
● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. -
Page 47: Identifying Hp 3D Driveguard Status
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. -
Page 48: Cleaning The Display
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. - Page 49 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...
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Page 50: Securing Your Computer And Information
Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. -
Page 51: Setting Setup Utility (Bios) Passwords
Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●... -
Page 52: Using Internet Security Software
Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. -
Page 53: Using Hp Touchpoint Manager (Select Products Only)
Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues. -
Page 54: Using Setup Utility (Bios)
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 55: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 56: Using Hp Pc Hardware Diagnostics (Uefi)
10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 57 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.
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Page 58: 11 Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 59: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 60: Restore And Recovery
Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. -
Page 61: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 62: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. -
Page 63: 12 Specifications
AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. -
Page 64: Operating Environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft... -
Page 65: 13 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. -
Page 66: 14 Accessibility
14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To access the latest information on HP accessibility, go to http://www.hp.com/accessibility. -
Page 67: Index
MEID number 16 storing 34 connecting to LAN 17 HP Orbit 18 user-replaceable 33 connector, power 5 HP PC Hardware Diagnostics (UEFI) user-replaceable, removing 33 corporate WLAN connection 16 using 46 battery charge 31 critical battery level 32 HP Recovery Manager... - Page 68 Miracast 23 system 50 (microphone) 5 mobile broadband USB flash drive 51 network 5 activating 16 using HP Recovery media 49 RJ-45 (network) 5 IMEI number 16 recovery media MEID number 16 creating 48 mute light, identifying 9 creating using HP Recovery...
- Page 69 speakers using sound settings 21 connecting 20 using the keyboard and optional speakers, identifying 13 mouse 28 storing a battery 34 using the TouchPad 25 supported discs, recovery 49 system recovery 50 vents, identifying 5, 13 system restore point VGA port, connecting 21 creating 49 video 21 system restore point, creating 48...
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