Tesla Powerwall 3 Owner's Manual & Safety Instructions

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Powerwall 3 Owner's Manual & Safety

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Page 1 Powerwall 3 Owner's Manual & Safety Instructions...
Page 2 ©2024 TESLA, INC. All rights reserved. All information in this document is subject to copyright and other intellectual property rights of Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla, Inc.
Page 3: Table Of Contents
Important Safety Instructions ....... 2 Powerwall 3 Warranty ..........6 Care and Maintenance ..........7 About Powerwall 3 ..........8 System Design ................ 8 System Components ............10 Powerwall 3 Overview ............12 System Operation ..........13 Monitoring Your System ............13 Troubleshooting..............
Page 4: Important Safety Instructions
General Information WARNING: Read this entire document before installing or using Powerwall 3. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall 3, potentially rendering it inoperable.
Page 5 CAUTION: Do not place Powerwall 3 in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall 3 to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Page 6 CAUTION: Operating or storing Powerwall 3 in temperatures outside its specified range might cause damage to Powerwall. CAUTION: Ensure that no water sources are above or near Powerwall 3, including downspouts, sprinklers, or faucets. CAUTION: Ensure that snow does not accumulate around Powerwall 3.
Page 7 Downlink only (Band 38/41) Band 41: 2496-2690 MHz Downlink only Wi-Fi 100 mW 2400-2483.5 MHz, 5150-5350 MHz, 5480-5730 MHz, 5735-5875 MHz Bluetooth/Bluetooth 2400-2483.5 MHz 100 mW Low Energy 802.15.4 (Thread) 2400-2483.5 MHz 100 mW Powerwall 3 Owner's Manual & Safety Instructions...
Page 8: Powerwall 3 Warranty
Tesla Powerwall 3 comes with a warranty whose term depends on the connection of Powerwall 3 to the Internet. To secure the full 10-year warranty for Powerwall 3, it must be reliably connected to the Internet to allow remote firmware upgrades from Tesla. If an Internet connection is not established or is interrupted for an extended period, and Tesla is unable to contact you, the warranty may be limited to 4 years.
Page 9: Care And Maintenance
Keep the immediate area around Powerwall 3 clear of foreign objects and debris to maintain optimal airflow. CAUTION: Do not lean on, stack anything on top of, or hang anything from Powerwall 3 or from wires or conduit leading to Powerwall 3.
Page 10: About Powerwall 3
Whole Home Backup System A Powerwall 3 system for whole home backup is designed to store energy from the grid or solar, and power the entire home during a grid outage. Figure 1. Whole Home Backup...
Page 11 Figure 3. Partial Home Backup with Loads Upstream of Backup Gateway 2 Solar Tesla CT performs site metering 100 A Grid Supplier Non-backup Backup Gateway 2 Backup meter distribution board distribution board (meter X disabled) Powerwall 3 performs solar metering Non-essential loads Essential loads Powerwall 3 Owner's Manual & Safety Instructions...
Page 12: System Components
Component Description Tesla Part Numbers Powerwall 3 is an integrated solar and battery 1707000-xx-y system that converts energy from solar panels to be used by the home, and stores excess energy for future use. Every system contains at least one Powerwall 3, with additional Powerwalls installed depending on your home’s energy consumption.
Page 13 PV and battery equipment. To turn the system off, push in on the switch. To turn the system back on, twist the red button clockwise, allowing it to return to the ON position. Powerwall 3 Owner's Manual & Safety Instructions...
Page 14: Powerwall 3 Overview
ABOUT POWERWALL 3 Powerwall 3 Overview Powerwall 3 includes the following components and features: Component/Feature Name LED Indicator On/Off Switch Integrated DC Isolator Air Intake Air Exhaust Powerwall 3 Owner's Manual & Safety Instructions...
Page 15: System Operation
Powerwall 3 communicates with Backup Gateway 2, and the Powerwall 3 On/Off switch should remain in the ON position. When troubleshooting Powerwall 3 operation, it may be necessary to turn off Powerwall 3 or refer to its LED indicator to confirm that it is operating properly.
Page 16: Turning The System Off
SYSTEM OPERATION Turning the System Off If Powerwall 3 is unresponsive, it may be necessary to turn off or power cycle the system. Note that power cycling the system must be done in the proper sequence as defined below. WARNING: On Powerwall 3 systems with additional interconnected solar, always turn off the solar inverter(s) or disconnect the solar source(s) before turning off Powerwall 3.
Page 17: Backup Troubleshooting
• If it is necessary to manually reconnect to the grid, Tesla Support may direct you to operate the manual override switch on the Backup Gateway 2.
Page 18: What To Do In Case Of An Emergency
• Contact Tesla Support to determine if the unit can be safely turned back on. • If Tesla Support has confirmed that it is safe to turn the unit back on, let the area dry completely before use. If there is an unusual smell or smoke: •...
Page 19 • Ensure that nothing is blocking the air intake or exhaust vents on the Powerwall or in the fan. In all cases, once the situation is stable, contact the Tesla Certified Installer who installed the system. For first responder information, see tesla.com/firstresponders.
Page 20: System Information
The serial numbers for your system can be found on their product labels. Powerwall 3 Serial Number Find the serial number on a sticker on the left side of Powerwall 3. Backup Gateway 2 Serial Number Find the serial number on a sticker on the panel cover of Backup Gateway 2.
Page 21 Published June 2024...