Master Spas Master Clear Salt System Owner's Manual page 12

MASTER CLEAR SYSTEM CONTROLS CONT.
• At Level 10, the Yellow Yellow
of the scale�
• Wait a few seconds after the level has been adjusted, and the lights
will display the final value before resuming operation� To indicate
this the Red Red light will flash between 1 and 9 times to indicate levels
1-9� The light will flash Green Green
Up + Down + *
• Press Up + Down + * to reset the Smart Cell life� Press all three
buttons at the same time and all 4 lights will flash to indicate the
Smart Cell life has been reset�
WATER MAINTENANCE TROUBLESHOOTING
Strong Chlorine Odor – Test the water.
•
Excessive chlorine – The smell could be from chloramines�
Compare the free and total chlorine levels� If your free chlorine
levels test lower than total chlorine levels, it would indicate the
need to shock the water with an Oxidizer/non-chlorine shock
treatment� If total chlorine levels test high, output level of the
Master Clear Salt System controller may need lowered� Do not
enter spa water if chlorine levels exceed 5 PPM�
•
pH out of range – Adjust the pH using pH increaser or reducer as
needed�
Water Odor – Test the water.
Chlorine is Low
•
If both total and free chlorine read low, check the Master Clear
Salt System app of the system controller to determine salt
content�
•
If the salt level is in the balanced range, adjust the cycle
level setting by one� Wait 24-48 hours while the system
adjusts, monitoring the system to determine if more level
adjustment is needed� ONLY increase the cycle level by
ONE level at a time, waiting at least 24-48 hours before
adjusting further�
•
If the salt level is in the low range, add salt in half-cup
increments, waiting at least 15 minutes to allow the salt to
dissolve and mix through the system before adding any
more�
•
If the salt level is in the high range, it is possible the Smart
Cell has shut down to protect itself� Drain some of the
water, refill with fresh water, using the 1-micron filter, and
adjust water chemistry as needed�
pH out of range – Adjust the pH using pH increaser or reducer
as needed�
Bacteria or Algae growth – If chlorine has been adjusted and is in the
appropriate range, it may be necessary to super-chlorinate the system
or perform a system flush�
•
Super-chlorinating the system involves adding chlorine granules
(fast dissolving, sodium dichlor) to bring the system up between
5-10 PPM, letting the chlorine level drop back down over time�
DO NOT enter the spa until the chlorine level drops below 5
PPM�
NOTE: When the high chlorine levels from the Fast & Clear Water
Boost are present in the water, the Master Clear Salt System operation
will automatically measure these high sanitizer levels and delay system
operation� It will begin engaging again once the Smart Cell detects the
sanitizer level is low enough to start a chlorine generation cycle�
light stays solid, indicating the high end
once for level 10�
Up + *
• During the initial power up of the unit, press and hold Up + * to
perform a factory reset�
• When pressing and holding Up + * during the startup
sequence, you will see the unit flash all the lights twice� After
the second flash, the reset option has been initiated� Continue
holding the buttons for about 5 seconds (15 flashes) until the
lights turn solid� Let the buttons go and the system will reset�
CAUTION – Factor Reset should only be done at recommendation
of Master Spas support� Factory Reset will require reconnecting to
the controller through the app to re-engage operation, once spa
model or volume is set�
•
A system flush would involve adding a spa purging agent to the
spa� Remove the Smart Cell from the system, install the water
resistant cap and gasket over the Smart Cell electrical connection
in the filter area and circulate the spa purging agent throughout
the spa, following manufacturer's instructions for the spa purging
agent�
Cloudy Water
•
Dirty filters or inadequate filtration – Clean the filters with a filter
cleaner or replace them as necessary� Adjust the filtration cycles
for the spa�
•
Unbalanced water chemistry – Test the water and adjust pH, salt,
and/or the cycle levels as needed�
•
Old Water – Drain, clean the spa shell, and refill using the
1-micron filter and start up instructions�
Cloudy and Green Water – Test the water.
•
Total Alkalinity levels are low – Adjust using pH increaser
•
Chlorine levels are low – Apply Oxidizer/non-chlorine shock
treatment and adjust salt or cycle level as needed�
Clear Green Water
•
High iron or copper content – Use a metal sequestering (Metal
Protect) agent to suspend the minerals in the water�
•
Chlorine levels are low – Apply Oxidizer/non-chlorine shock
treatment, and adjust salt or cycle level as needed�
Brown water
•
High Iron or manganese level – Use a metal sequestering agent
(Metal Protect) agent to suspend the minerals in the water�
Foaming
•
High levels of body oils, lotions, soap, etc� – Apply Oxidizer/non-
chlorine shock treatment� Add a small amount of defoamer or an
enzyme product and check the water chemistry�
•
Low calcium hardness – Use a calcium hardness increaser�
•
Unbalanced water chemistry – Test the water and adjust pH, salt,
and/or the cycle levels as needed�
Eye or skin irritation
•
Unsanitary water – Test the water and adjust pH, salt, and/or the
cycle levels as needed�
•
Total chlorine level above 5 PPM – Apply Oxidizer/non-chlorine
shock treatment� Wait for chlorine levels to drop below 5 PPM
10