Helmer Scientific iBX080-GX Service And Maintenance Manual

Compartmental access refrigerator
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Compartmental Access Refrigerator iBX080-GX
Service and Maintenance Manual
360127-D/E
360441/C

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Summary of Contents for Helmer Scientific iBX080-GX

  • Page 1 Compartmental Access Refrigerator iBX080-GX Service and Maintenance Manual 360127-D/E 360441/C...
  • Page 2: Document History

    Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material. For the purpose of clarity, Helmer Scientific considers only the most recent revision of this document to be valid.
  • Page 3: Table Of Contents

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Contents About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Intended Audience .
  • Page 4 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6.10 Compartment Assembly Problems ..............38 6.11...
  • Page 5: About This Manual

    Service and Maintenance Manual About This Manual 1 .1 Intended Audience This manual is intended for use by end users of the iBX080-GX Compartmental Access Refrigerator. For information on how ® ® to use the BloodTrack Courier software which runs on the BloodTrack Kiosk and provides blood product management to the ®...
  • Page 6: Avoiding Injury

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 1 .5 Avoiding Injury • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. • Do not damage the refrigerant circuit.
  • Page 7: Product Labels

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 1 .7 Product Labels This information appears on the product specification label. The specification label for the Compartmental Access Refrigerator is located in the top of the unit by the AC power switch. The specification label for the Access Console is located in the top of the unit by the AC power receptacle. The model also appears on a label located in the chamber on the upper right side wall. Note • Information contained in this specification label varies depending on the model and power requirements.
  • Page 8: Installation And Configuration

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Installation and Configuration 2 .1 Location Requirements Keep all ventilation openings in the enclosure or, in the structure for building-in, clear of obstruction. NOTICE classified zones as per Directive 99/92/EC • The Compartmental Access Refrigerator must not be placed in ATEX (‘ATEX 137’) and Directive 94/9/EC (‘ATEX 95’)
  • Page 9: 2.3 Configure Access Console

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 2.3 Configure Access Console The Access Console is shipped with mounting brackets installed for installation on the left side of the Compartmental Access Refrigerator. Notes • Mounting screws are included in the accessory package.
  • Page 10 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6. Hand-thread four screws in the Compartmental Access Refrigerator bezel and into the corresponding threaded holes on the Access Console bezel. Tighten screws using a #2 Phillips screwdriver. 7. Replace the Access Console top cover.
  • Page 11: Connect Ac Power And Ethernet Cable For Kiosk

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Attach and Configure Consumable Cart Note Threaded Hole Washer Mounting screws (2) and washers (2) are included in the accessory package. Mounting Screw 1. Remove the Consumable Cart from the shipping carton. 2. Locate and align the two clearance holes on the inside of the Consumable Cart with the two nutserts on the left side of the Compartmental Access Refrigerator.
  • Page 12: Connect Backup Power

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 2 .6 Connect Backup Power i .C Monitoring and Access Control Backup Power The i.C Monitoring System and Access Control magnetic door lock have a backup battery system, enabling a period of continuous operation if power is lost. The i.C Monitoring System / Access Control backup battery ON/OFF switch is located on the top right of the Compartmental Access Refrigerator.
  • Page 13 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Air Probe The air probe is located in the back of the unit near the PC boards behind the compartment assembly. Primary Monitor Probe A probe bottle and container of glycerin have been provided with this unit. When using the probe bottle, mix the glycerin with water to create a solution which simulates the product stored in the refrigerator. The product simulation solution temperature reflects the...
  • Page 14: Controls

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Controls The Compartmental Access System is equipped with the i.C monitoring and control system. The i.C system combines temperature control and monitoring into a single user interface. Notes • Please refer to the i.C User Guide for Compartmental Access Refrigerators for information regarding network ®...
  • Page 15: Alarm Reference

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 3 .3 Alarm Reference If an alarm condition is met, an alarm activates. Some alarms are visual only; others are visual and audible. Some alarms are sent through the remote alarm interface. The table below indicates if an alarm is audible (A), visual (V), or sent through the remote alarm interface (R).
  • Page 16 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Temperature Settings Temperature settings are programmed at the factory. The Temperature Setpoint is the desired temperature of the HaemoBank ® for stored product. It can be accessed, viewed and changed through the i.C³ Settings screen by touching the Settings icon and for the first time, use the factory-originated password (1234).
  • Page 17 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Factory Default Settings Factory settings may be simultaneously returned to factory default values. Notes • The Factory Default Settings may not be the same as the settings that were factory-calibrated before the Compartmental Access Refrigerator was shipped.
  • Page 18 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Notes • If Factory Default Settings are restored, all calibration values and User PINs will be lost.   • Contact Haemonetics Corporation BloodTrack Customer Support prior to restoring Factory Default Settings.
  • Page 19: Maintenance

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Maintenance Maintenance tasks should be completed according to the schedule below. All tasks may be performed by the end user (with the exception of electrical component and wiring terminal inspection).
  • Page 20: Alarm Tests

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 4 .1 Alarm Tests ® Test alarms to ensure they are working correctly. The HaemoBank has alarms for chamber temperature, door open (time), probe failure, and power failure. Automatic Chamber Temperature Alarm Test Notes •...
  • Page 21: Upgrade System Firmware

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Manual Chamber Temperature Alarm Test Notes • Perform the low alarm test before the high alarm test to control the temperature more closely and complete the testing more quickly.
  • Page 22: Test And Replace Backup Batteries

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 4 .3 Test and Replace Backup Batteries On all i.C Plus screens, screen brightness will automatically be reduced and battery icon will appear when the system is running on battery power. The monitoring system will automatically disable some features to extend battery life.
  • Page 23: Check Probe Bottle

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 4 .4 Check Probe Bottle Remove the probe bottle from the bracket and inspect for cracks. Replace the bottle if necessary. Ensure the probe bottle has approximately 4 oz. (120 mL) of product simulation solution (10:1 ratio of water to glycerin).
  • Page 24: Bypass System Check And Reset

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 4 .6 Bypass System Check and Reset Notes • Please refer to the BloodTrack Courier ® User Guide for details on preparing the HaemoBank ® refrigerator for service. This will include instruction on how to open the main door.
  • Page 25 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Probe Bottles Clean and Refill Probe Bottles 1. Remove all probes from the bottle. 2. Remove the bottle from the bracket and empty any remaining solution 3. Clean the bottle with a 1:9 ratio of bleach to water solution or a company approved cleaner/disinfectant.
  • Page 26: Service

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Service 5 .1 Refrigerant Charge Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. DO NOT puncture refrigerant tubing NOTICE • Review all safety instructions prior to recharging refrigerant. • Maintenance should only be performed by trained refrigeration technicians familiar with hydrocarbon refrigerants.
  • Page 27: Maintaining Tray Assembly

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 5 .3 Maintaining Tray Assembly Note Please refer to the BloodTrack Courier ® User Guide for details on preparing the HaemoBank ® refrigerator for service. Remove and Install a Tray and Cover 1.
  • Page 28 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 4. Lower the front edge of the tray cover. 5. With one hand on each side of the tray, near the cover, gently spread the top edges of the tray outward.
  • Page 29: Troubleshooting

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Troubleshooting NOTICE Review all safety instructions prior to troubleshooting. Refer to Section 1. Note • Accessing rear and/or side panels for servicing may require moving the unit. Take care when moving units equipped with leveling legs as they may cause damage to the floor.
  • Page 30 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Check Proximity Sensor Status The “reed switch” LED indicates the status of the tray proximity sensor. Each proximity sensor connector includes a status LED (labeled “REED_1”, “REED_2”, “REED_3”, or “REED_4”).
  • Page 31 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Check Voltage Conversion Status The circuit board includes multiple LEDs to indicate whether the board is receiving and converting voltages to support multiple components on the board. LED1, LED2 and LED3 illuminated ♦...
  • Page 32: Initiate Diagnostic Mode

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6 .2 Initiate Diagnostic Mode The circuit board includes buttons which initiate a diagnostic mode. While diagnostic mode is initiated, the functions for each compartment location can be tested. When the circuit board is in diagnostic mode, the board will not recognize inputs from the BloodTrack ®...
  • Page 33: Network Communications Reference Guide

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6 .3 Network Communications Reference Guide BloodTrack ® Interface ® The i.C user interface is in 1 of 3 states at all times. Please refer to the table below for BloodTrack access levels for each state.
  • Page 34: General Operation Problems

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6 .4 General Operation Problems Problem Possible Cause Action • Confirm the hinges are free of debris. Clean the hinges if necessary. The exterior door does not Debris in the hinges open easily. Door hinges are not lubricated • Using a general-purpose grease, lubricate the pivots in the hinges.
  • Page 35 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Problem Possible Cause Action • Confirm the setpoint is set within the operating range and change it if necessary. The compressor runs Compartmental Access continuously. Refrigerator setpoint is set too low • Verify control offset value is displaying between -3 to +3. Temperature control probe inaccuracy • Value displayed for the control probe is close to display temperature.
  • Page 36: Alarm Activation Problems

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6 .6 i .C Alarm Activation Problems Problem Possible Cause Action The Compartmental Access Audible alarms have been • Verify audible alarms are not muted. Touch the Mute button repeatedly until the Mute timer indicates no time delay.
  • Page 37: Testing Problems

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Problem Possible Cause Action • Confirm the alarm setpoint is at the appropriate value. The Condenser alarm is Condenser alarm setpoint is active. too low Compressor is overheating • Check the condenser grill and clean if necessary (.
  • Page 38: Access Control Lock Problems

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Problem Possible Cause Action • Confirm the connection is secure. Tighten the connection if necessary. There is excessive water in Connection between the unit the chamber. cooler and the drain tube is loose • Confirm the drain tube is free of debris. Remove debris if necessary. Drain line is plugged •...
  • Page 39: 6 .10 Compartment Assembly Problems

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 6 .10 Compartment Assembly Problems Problem Possible Cause Action Tray does not unlock when Barcode scanner does not • Ensure barcode scanner is connected to BloodTrack ® interface. barcode is scanned.
  • Page 40: Schematics

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Schematics 7 .1 Compartmental Access Refrigerator 360441/C...
  • Page 41 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 360441/C...
  • Page 42 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 360441/C...
  • Page 43: Access Console

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 7 .2 Access Console 360441/C...
  • Page 44: Parts

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual Parts 8 .1 Front Notes • Replacement parts that are included in a service kit are designated with an “800-level” part number (800XXX-X). • Individual replacement parts are designated with part numbers other than “800-level” part numbers.
  • Page 45: Interior Front

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 8 .2 Interior Front Label Description Part # Label Description Part # Door switch 800246-1 Tray bumper 800267-1 (quantity 4) 800228-1 800266-1 Chamber light Tray (includes circuit board and cover)
  • Page 46: Exterior And Interior Rear

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 8 .3 Exterior and Interior Rear The condensate evaporator and water evaporation tray are hot. Label Description Part # Label Description Part # 800271-1 VIB board 800263-1 Keyed door lock...
  • Page 47: Electrical And Refrigeration Components

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 8 .4 Electrical and Refrigeration Components Switch the Compartmental Access Refrigerator AC ON/OFF switch OFF and disconnect the AC power cord from AC power before opening the electrical box.
  • Page 48: Access Console Components

    Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual 8 .5 Access Console Components Label Description Part # Label Description Part # 800217-1 Speaker (includes amplifier board) 800265-1 Access Console power supply board Amplifier board 800265-1 Not Shown Access Console backup battery ON/OFF switch...
  • Page 49 Helmer Scientific Compartmental Access Refrigerator - iBX080-GX Service and Maintenance Manual END OF MANUAL 360441/C...
  • Page 50 Helmer Scientific 14400 Bergen Boulevard, Noblesville, IN 46060 USA 360441/C Copyright © 2025 Helmer, Inc.

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