AJAX Systems IndoorCam User Manual

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IndoorCam user manual

Updated April 18, 2025

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Page 1 Language: Partner Portal IndoorCam user manual Updated April 18, 2025...
Page 2: Functional Elements
The camera allows users to view archived videos and watch live streams. It is designed for indoor use only. IndoorCam is connected to the system via Wi-Fi and can be paired with a hub as a backup communication channel. The recorded videos can be stored on an...
Page 3 1. LED indicator. 2. Camera lens. 3. Microphone. 4. Motion sensor lens. 5. Ambient light sensor. 6. Speaker. 7. Power supply connector. 8. Pairing button.
Page 4: Operating Principle
14. QR code with the device ID. Used to add the camera to a space. Operating principle IndoorCam features a camera with IR illumination, an LED indicator, as well as a microphone and a speaker. The device is used to monitor the situation on the premises and record videos.
Page 5 To save the recorded videos, you need to add IndoorCam to an Ajax NVR or activate cloud archive IndoorCam enables you to: Watch the video in real time with the ability to zoom in for a closer look. Access archived videos, navigating through them based on recording chronology and the calendar (this feature is available if the device is connected to an Ajax NVR or the cloud archive is activated).
Page 6 Conﬁgure connection via ONVIF to integrate the device with video management systems (VMS) such as Milestone, Genetec, Axxon, and Digifort. ONVIF authorization is supported by IndoorCam with a ﬁrmware version 2.377 or later. An admin or PRO with rights to conﬁgure the system can set up a connection via ONVIF Ajax PRO Desktop with the app version 4.20 or later.
Page 7: Video Wall
Video scenarios An Ajax system allows the use of IP cameras for alarm veriﬁcation. Video scenarios enable the substantiation of alarm triggers with the corresponding video from cameras installed at the facility. Cameras can be conﬁgured to respond to alarms from a single device, multiple devices, or all connected devices.
Page 8: Privacy Zones
3. Manage a PTZ camera. In Ajax PRO Desktop, you can: 1. Switch between cameras. 2. Search for the desired camera by name. 3. Organize cameras by room, NVR, or group. 4. Manage a PTZ camera. 5. Save customized layouts for displaying video from cameras. 6.
Page 9 setting up the right zone. No motion or object will be detected and recorded in the privacy zone. To do this, in Ajax apps: 1. Go to the Devices tab. 2. Select the device from the list. If it is connected to the network video recorder, ﬁnd NVR and tap on Cameras.
Page 10: Firmware Update
6. Tap on the icon. Return to the camera settings. The user can create up to four private zones. Firmware update If a new ﬁrmware version for IndoorCam is available, the icon appears in Ajax apps in the Devices tab. An admin or a PRO with access to the system settings...
Page 11 When IndoorCam is added to the hub, it occupies one slot among hub devices. How to pair the device with the hub Compatible hubs and range extenders An Ajax hub with OS Malevich 2.28 and later versions is required for the device to operate.
Page 12: Selecting The Installation Site
Selecting the installation site When choosing where to place IndoorCam, consider the parameters that affect its operation: Wi-Fi signal strength. Jeweller and Wings signal strength. This is applicable if the device is paired with the hub. The presence of objects or structures that may obstruct the device’s view.
Page 13: Signal Strength
How to install an Ajax camera for better AI recognition Consider the placement recommendations when developing a project for the system of the facility. Only specialists must design and install an Ajax system. A list of recommended partners is available here Signal strength The signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time.
Page 14: Installation
1. In places with temperature and humidity outside the permissible limits . This could damage the device. 2. In places where objects or structures may obstruct the device’s view. 3. In places with low or unstable Wi-Fi signal strength. 4. In places with low or unstable Jeweller or Wings signal strength. This is applicable if the device is paired with a hub.
Page 15 Before installing IndoorCam, ensure that you have chosen the optimal location that complies with the requirements of this manual. When connecting an external power supply and using IndoorCam, follow the general electrical safety regulations for using electrical appliances, as well as the requirements of regulatory legal acts on electrical safety.
Page 16 1. Remove the mounting panel of the swivel mount from the device. To do this, slide the panel in the direction marked on it. 2. Secure the mounting panel using temporary fasteners (e.g., double-sided adhesive tape). Double-sided adhesive tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time.
Page 17 3. Connect the power supply unit (included in the camera complete set) to the corresponding connector. 4. Switch on the external power. Add IndoorCam to the system 6. Place the device on the mounting panel. 7. Test the device operation and check the camera view angles. Adjust the camera tilt and pan position.
Page 18: Adding To The System
Adding to the system Before adding the device 1. Install an Ajax app 2. Log in to your account or create a new one. 3. Select a space or create a new one. 4. Add at least one virtual room...
Page 19 A Wi-Fi signal covers the IndoorCam installation site. The IndoorCam external power supply is switched on. You are near IndoorCam with your smartphone with an Ajax app installed. You have the password to your Wi-Fi network at your ﬁngertips. Note that IndoorCam operates only with 2.4 GHz Wi-Fi networks.
Page 20 Tap Add device to proceed. 6. Press the pairing button to add the device. Wait for IndoorCam to enter setup mode. When the LED is ﬂashing blue, tap Next to proceed: 1. If IndoorCam has not been previously connected to your Wi-Fi network before, the device will activate the Access Point (AP) mode.
Page 21 Ajax app. Pairing with an Ajax NVR If IndoorCam is already added to the space as a standalone device, you can easily pair it with an Ajax NVR. If not, refer to the...
Page 22 Note that IndoorCam must be connected to the same local network as the NVR. 4. Select the device. 5. Assign a name to the device, select a virtual room and a group, then tap Finish. 6. Wait for the system to add the device, then tap Close.
Page 23 2. Select IndoorCam from the device list. If it is connected to the network video recorder, select NVR and tap on Cameras. 3. Go to Settings by tapping on the gear icon two times. 4. Go to Connection. 5. Select the Backup radio channel option.
Page 24 To conﬁgure the Wi-Fi connection, in an Ajax app: 1. Go to the Devices tab. 2. Select IndoorCam from the device list. If it is connected to the network video recorder, select NVR and tap on Cameras. 3. Go to Settings by tapping on the gear icon two times.
Page 25: Resetting To The Default Settings
Resetting to the default settings To reset the camera to the default settings: 1. Press and hold the pairing button. 2. Power the camera while the pairing button is pressed, and wait until the LED indicator lights up violet. This will take about 50 seconds. The button’s LED indicator lights up blue for 20 seconds after powering the camera with a pressed pairing button.
Page 26 Icons in an Ajax app display some of IndoorCam’s states. You can check icons in the Devices tab. Icon Meaning The extra services are activated according to the subscription. Learn more Wi-Fi signal strength. It displays the signal strength through the Wi-Fi...
Page 27 Backup channel signal strength. It displays the signal strength between the hub and the device. The recommended values are 2–3 bars. Learn more The device operates in Night mode. Learn more There is no access to view the device’s video. Other users have access to view the device’s video.
Page 28 States The states include information about the device and its operating parameters. You can ﬁnd IndoorCam states in Ajax apps: 1. Go to the Devices tab. 2. Select IndoorCam in the list.
Page 29 Parameter Meaning Ajax PRO apps The ﬁeld is available in , and displayed when extra services are available or activated for the device according to the subscription. Extra services Tapping on the ﬁeld shows the information about assigned services and contacts of the company providing these services.
Page 30 Failed to update ﬁrmware — the new ﬁrmware could not be installed. Tapping on opens more information about the device’s ﬁrmware update. Wi-Fi signal strength via Wi-Fi communication Wi-Fi signal strength channel. The recommended value is 2–3 bars. The device connection status to the internet via Wi-Fi: Online —...
Page 31 Tapping on displays the network parameters. Jeweller signal strength between the device and the hub (or the radio signal range extender). The recommended value is 2–3 bars. Jeweller is a protocol for transmitting events. Jeweller signal strength The ﬁeld is displayed when the device is added to the hub.
Page 32 <Range extender name> Oﬄine — the device is not connected to the range extender. The ﬁeld is displayed if the device operates via the radio signal range extender. Storage location Displays the list of storage devices connected to IndoorCam:...
Page 33 Cloud; NVR hard drive — data is recorded on the NVR hard disk. Tapping on displays the recording mode and storage settings. Displays the status of Ajax Cloud Storage: Not activated Cloud archive Activated Resolution The current camera resolution. Frame rate The current camera frame rate.
Page 34 The Motion detection feature status: Motion detection by frame analysis Malfunction in camera detector The Object detection feature settings: Human Object detection Vehicle The Motion detection with PIR feature status: Motion detection with PIR...
Page 35 Displays the number of users who have access to view video from the device. Permissions to view Tapping on displays the list of users, installers, and companies with access under certain conditions. Uptime The device’s operating time since the last reboot. Firmware Device ﬁrmware version.
Page 36 To change camera settings, in an Ajax app: 1. Go to the Devices tab. 2. Select IndoorCam from the list. If IndoorCam is connected to the video recorder, select NVR and click Cameras. 3. Go to Settings by clicking on the gear icon 4.
Page 37 To change the device name, tap on the text ﬁeld. The name can contain up to 24 Latin characters or up to 12 Cyrillic characters. Selecting the virtual room to which IndoorCam is assigned. Room The room name is displayed in the text of SMS and notiﬁcations in the events feed.
Page 38 Never Selection of the armed mode when the camera records video: When armed Always Opens a menu with Notiﬁcations from camera detectors settings. Notiﬁcations from camera detectors Learn more Opens a menu with Detection settings. Detection Learn more Opens a menu with Video stream settings. Video stream Learn more Opens a menu with Image settings.
Page 39 Audio capture and playback — turn on to watch and record videos with audio. Audio codec. Bit rate. Sample rate. Microphone gain — conﬁgure the microphone sensitivity level based on the installation location. Speaker volume — adjust the speaker volume for two-way voice communication.
Page 40 Backup radio channel — conﬁguring the backup communication channel between the device and the hub. The communication is established via Jeweller and Wings radio protocols. Conﬁguring Wi-Fi network Pairing with an Ajax hub Selection of the maximum archive depth. It can be set in the range of 1 to 360 days or can be unlimited.
Page 41 Available if the device is paired with the hub. Switches the device to the Wings signal strength test mode. The test allows you to check the signal strength between the hub (or the radio signal range extender) and the device via the wireless Wings data transfer protocol to select the optimal Wings signal strength test installation site.
Page 42 Send events on detections to CMS — whether the device will send notiﬁcations on motion or object detection to CMS. User guide Opens the IndoorCam user manual in an Ajax app. Unpairs the device from the NVR to which it was paired. Unpair from NVR The option is available if the device is paired with NVR.
Page 43 Human Vehicle Any motion (by frame analysis) Any motion (with PIR) Note that the corresponding types of object or motion should be enabled in the Detection settings. Selecting how long an object should remain in the camera’s ﬁeld of view so the system sends a notiﬁcation about the detected object.
Page 44: Detection Settings
Selecting the time interval in reporting similar events: from 30 seconds to 8 hours. The default interval is 3 minutes. Interval in reporting similar events Selected time applies for each detection type separately and helps to avoid repeated informing of the same triggering reason. Selection of the mode when the camera sends notiﬁcations: Notiﬁcation terms...
Page 45 The sensitivity level of the PIR motion sensor. It allows adapting the device to the conditions at the site to ﬁlter out false triggerings: Low — there are likely sources of false triggerings in the device’s ﬁeld of view. Normal (by default) — recommended value, PIR sensor sensitivity suitable for most facilities.
Page 46 Sensitivity threshold — deﬁnes the device’s sensitivity to the motion in the activity zone. Area occupied by detectable objects — speciﬁes the size of the area in the camera’s ﬁeld of view that a moving object should occupy for the device to be triggered. The option is available when Motion detection by frame analysis is enabled.
Page 47: Video Stream Settings
Sensitivity threshold — deﬁnes the accuracy of the object recognition. The setting is available for each object type. The option is available when Object detection is enabled. Video stream settings Settings for mainstream and substream parameters. Settings Meaning Mainstream Selecting the video compression standard: Video codec H.264 Resolution...
Page 48 1920 × 1080 2304 × 1296 2560 × 1440 2688 × 1520 Selecting the frame rate: from 3 to 25 with an Frame rate increment of 1 frame/s. Selecting the bit rate type: Variable (VBR) Bit rate type Constant (CBR) Bit rate Setting the bit rate in kbit/s.
Page 49: Image Settings
720 × 480 720 × 576 1024 × 576 Selecting the frame rate: from 3 to 25 with an Frame rate increment of 1 frame/s. Selecting the bit rate type: Variable (VBR) Bit rate type Constant (CBR) Bit rate Setting the bit rate in kbit/s. Selecting the GOP length: from 1 to 250 with an GOP length increment of 1 frame.
Page 50 Settings Meaning Brightness Adjusting the image brightness. Color saturation Adjusting the image сolor saturation. Sharpness Adjusting the image sharpness. Contrast Adjusting the image contrast. Enabling or disabling the WDR. Wide dynamic range (WDR) When WDR is enabled, it helps to enhance the camera images, with too dark or bright areas.
Page 51: Service Settings
Medium. Late morning, early night. This setting is available if Day/Night mode (IR-cut ﬁlter) is set to Auto. Adjusting the intensity of the IR backlight: Auto Custom Infrared illumination (IR) The setting is used for capturing clear images at night or in low light and ensures visibility using IR LEDs when conventional lighting is ineffective.
Page 52 Settings Meaning Time zone selection. Time zone It is conﬁgured by a user and is displayed when a user views video from the camera. When the option is enabled, the device LED ﬂashes if motion is detected by the PIR sensor. LED indication on motion detection The Motion detection with PIR option should be enabled in the Detection settings.
Page 53 Indication Depending on the device status, the IndoorCam LED indicator may light many colors with different patterns. Event Indication Note The LED lights up green for Turning on the device.
Page 54 Connection to Ajax Cloud is The LED lights up green for Indication is only available when successful. about 3.5 s. the device is being set up. Connection to Ajax Cloud has The LED lights up red for about Indication is only available when failed.
Page 55: Maintenance
Malfunction is displayed if: The device has lost connection with the server. The device temperature is outside acceptable limits No connection with the hub or radio signal range extender via Jeweller. This malfunction is possible if the device is paired with the hub. No connection with the hub or radio signal range extender via Wings.
Page 56: Warranty
All technical speciﬁcations Compliance with standards Warranty The warranty for the products of the “Ajax Systems Manufacturing” Limited Liability Company is valid for 2 years after purchase. If the device does not operate properly, we recommend contacting support service ﬁrst, as most technical issues can be resolved remotely.
Page 57 Manufactured by “AS Manufacturing” LLC Subscribe to the newsletter about safe life. No spam Email Subscribe...

AJAX Systems IndoorCam User Manual

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