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AJAX Systems BulletCam User Manual

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BulletCam is an IP camera with a smart infrared (IR) backlight and an object recognition
function. The user can view archived and live videos in Ajax apps. To store the captured data,
install a microSD card or connect the camera to
The camera is connected to the network via Ethernet, using the appropriate connector.
The camera is available in several versions:
BulletCam (5 Mp/2.8 mm);
BulletCam (5 Mp/4 mm);
BulletCam (8 Mp/2.8 mm);
BulletCam (8 Mp/4 mm).
Buy BulletCam
Camera versions with other enclosures are also available. All Ajax cameras are
Functional elements
BulletCam user manual
Updated April 24, 2025
NVR
with an installed hard disk.
available here
.

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Summary of Contents for AJAX Systems BulletCam

  • Page 1 BulletCam user manual Updated April 24, 2025 BulletCam is an IP camera with a smart infrared (IR) backlight and an object recognition function. The user can view archived and live videos in Ajax apps. To store the captured data, install a microSD card or connect the camera to with an installed hard disk.

  • Page 2: Operating Principle

    10. Cable channel for routing the cable connector from the camera. 11. Cable connector. 12. QR code with the device ID. Used to add BulletCam to an Ajax system. 13. Holes for attaching the camera to the surface. Operating principle BulletCam is an IP camera that uses artificial intelligence (AI) for object recognition.
  • Page 3 BulletCam has an IP65 protection class, making it suitable for outdoor installation. Its robust metal enclosure protects the device against sabotage. You can install a microSD card with a memory capacity from 32 GB to 256 GB (not included in the complete set of the camera).

  • Page 4: Video Wall

    ONVIF authorization is supported by BulletCam with a firmware version 2.356 or later. An admin or PRO with rights to configure the system can set up a connection via ONVIF in: Ajax PRO Desktop with the app version 4.20 or later.

  • Page 5: Privacy Zones

    6. Change the order in which the camera video is displayed. Create templates for displaying videos in a slide show How to use the video wall widget in Ajax PRO Desktop What keyboard shortcuts are available in Ajax PRO Desktop Privacy zones The system allows hiding parts of the frame.

  • Page 6: Installation

    When choosing the optimal location to install BulletCam, consider the camera’s viewing angle and any potential obstacles that might obstruct its view. How to install an Ajax camera for better AI recognition Consider the placement recommendations when designing the security system project for your object.
  • Page 7 7. Route the cable through the cable channel and secure the swivel mounting bracket to the surface using the bundled screws. 8. Loosen the screw on the swivel mounting bracket to adjust the camera tilt and rotation position. 9. Ensure that the camera lens faces the protected area. Secure it by tightening the screw in the swivel mounting bracket.

  • Page 8: Adding To The System

    Only a PRO or a space admin with the rights to configure the system can add the device to the space. Types of accounts and their rights How to add BulletCam Without NVR in the system: With NVR in the system:...
  • Page 9 The icons in the app display some device states. To access them: 1. Select a space in the Ajax app. 2. Go to the Devices tab. 3. Find BulletCam in the list. Icon Value Live view is available. Live view is not available. Other users have access to view camera video.
  • Page 10 1. Select a space in the Ajax app. 2. Go to the Devices tab. 3. Select BulletCam from the list of devices. If BulletCam is connected to the video recorder, select NVR and then tap Cameras. Parameter Value Tapping on opens the list of device malfunctions.
  • Page 11 Memory card — data is recorded on a memory card (not included) installed in the camera. NVR hard drive — data is recorded on the NVR hard disk. Tapping the icon displays the recording mode and storage settings. The memory card connection status to the camera: OK —...
  • Page 12 To change camera settings, in an Ajax app: 1. Go to the Devices tab. 2. Select BulletCam from the list. If BulletCam is connected to the video recorder, select NVR and tap Cameras. 3. Go to Settings by tapping on the gear icon 4.
  • Page 13 The room name is displayed in SMS text and notifications in the events feed. When this option is enabled, the camera will switch to the armed mode whenever the system is set to Night mode. Arm in Night mode Learn more Selection of the Recording mode for each storage device: On detection or scenario Continuous...
  • Page 14 Audio capture and playback — turn on to watch and record videos with audio. Audio codec. Bit rate. Sample rate. Microphone gain — configure the microphone sensitivity level based on the installation location. Allows the user to select zones that are not displayed on Privacy zones the camera video.
  • Page 15 Unpairs the device from the NVR to which it was paired. Unpair from NVR The option is available if the device is paired with NVR. Unpairs BulletCam from the space and all NVR where it’s Delete device added. Notifications from camera detectors...

  • Page 16: Detection Settings

    Detection settings Settings Meaning When the option is enabled, the camera detects motion Motion detection using its built-in software. The software algorithm of image analysis that is used for motion detection. Analyze image The option is available when Motion detection is enabled. Opens a menu with motion detection settings: Adjust activity zone —...
  • Page 17 Settings for mainstream and substream parameters. Settings Value Mainstream Selecting the video compression standard: H.264 Video codec H.265 Selecting the mainstream resolution: 1024 × 576 1920 × 1080 2304 × 1296 2560 × 1440 Resolution 2592 × 1944 2880 × 1620 2944 ×...

  • Page 18: Image Settings

    Selecting the substream resolution: 720 × 480 Resolution 720 × 576 1024 × 576 Selecting the frame rate: from 3 to 25 with an increment of Frame rate 1 frame/s. Selecting the bit rate type: Variable (VBR) Bit rate type Constant (CBR) Bit rate Setting the bit rate in kbit/s.
  • Page 19 1–2.9 — adjusting WDR levels. 3–5 — activating and adjusting HDR levels. This setting is available if Wide dynamic range (WDR) is enabled. Selecting the camera vision mode depending on the light conditions: Day — IR backlight is always off. Day/Night mode (IR-cut filter) Night —...

  • Page 20: Service Settings

    Frame’s bottom Frame’s left Selecting the exposure mode: Auto Exposure mode Manual setup Adjusting the shutter speed for less motion blur or for less noise in the image. Image preferences This setting is available if Exposure mode is set to Auto. Selecting the shutter speed to ensure correct exposure for the image.
  • Page 21 Note The camera has power. Lights up green. Malfunction When a BulletCam malfunction is detected, the Ajax app displays a malfunction counter on the device icon. All malfunctions are indicated in the camera States . Fields with malfunctions will be highlighted in red.

  • Page 22: Maintenance

    Technical specifications for BulletCam (8 Mp/4 mm) Compliance with standards Warranty Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the date of purchase. If you encounter any issues with the device’s functionality, we recommend contacting Ajax Technical Support first.
  • Page 23 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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