Sony Ericsson K810 User Manual page 81

User guide
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You also have the option to do a
Master
reset. Some of the personal
data and settings you have made will
be lost when you do this % 83 Master
reset.
No battery icon appears when I start
charging the phone
Possible cause: The battery is empty
or has not been used for a long time.
Solution: It may take up to 30 minutes
before the battery icon appears on the
screen.
Some menu options appear in grey
Possible cause: A service is not
activated or your subscription does
not support the function.
Solution: Contact your network
operator.
Possible cause: Since you cannot
send themes, pictures and sounds
that are copyright-protected, the
menu is sometimes unavailable.
I do not understand the language in
menus
Possible cause: The wrong language is
set in the phone.
Solution: Change the language
% 14 Phone language.
This is the Internet version of the User's guide. © Print only for private use.
I cannot turn on the phone
Possible cause: The battery is
discharged.
Solution: Recharge the battery % 5 To
charge the battery.
Solution: Turn the phone on with the
charger attached. If the phone can be
turned on, restart the phone with no
charger attached.
I cannot charge the phone or battery
capacity is low
Possible cause: The charger is not
properly connected to the phone.
Solution: Make sure that the charger
connector clicks properly into place
when connected % 5 To charge the
battery.
Possible cause: The battery
connection is poor.
Solution: Remove the battery and clean
Send
the connectors. You can use one of
the following lightly soaked in alcohol;
a soft brush, a cloth or a cotton bud.
Make sure that the battery is completely
dry before you put it back. Check that
the battery connectors in the phone
are not damaged.
Possible cause: The battery is worn
out and needs to be replaced.
Troubleshooting
81

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