LG 22V240 Series Service Manual

Hide thumbs Also See for 22V240 Series:

Instructions manual (95 pages)

Table Of Contents

Table of Contents

Quick Links

Download this manual

LGE Internal Use Only

Service Manual

All-in-one

22V240 Series

REV. 09

reproduced, modified, distributed, displayed, stored in a retrieval

system, or transmitted in any form by any Means (electronic,

2015. 08. 11

photocopying, recording or otherwise), without the Prior written

Retention period until : 2018-02

authorization of LG Electronics.

Table of Contents

Need help?

Do you have a question about the 22V240 Series and is the answer not in the manual?

Questions and answers

Summary of Contents for LG 22V240 Series

Page 1 All-in-one 22V240 Series REV. 09 Copyrightⓒ 2014 LG Electronics, Digital Mate Co., Ltd . All rights reserved. No part of this manual may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any Means (electronic, 2015.
Page 2: Table Of Contents
Using LG Recovery Center Recovering from Boot Failure Backup and Restore Security Platform Data Symptom-to-part index Power system checkout LCD-related symptoms Indeterminate problems Removing and replacing a part (FRU) Part lists Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 3: Important Service Information
The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 4: Safety Notices
Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. WARNING Before removing any part (FRU), turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 5: Safety Information
3 Removing or installing main units Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 6: Safety Inspection Guide
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-LG features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
Page 7: Handling Devices That Are Sensitive To Electrostatic Discharge
4 Check the power cord for : 5 Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG alterations. 6 Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 8: Laser Compliance Statement
Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view directly with optical instruments, and avoid direct exposure to the bean. Backup (Standby) RTC battery safety information When replacing or disposing of the backup (standby) RTC battery, note the following : Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 9: Read This First
Before you go to the checkout guide, be sure to read this section. IMPORTANT NOTE Only trained personnel certified by LG should service the computer. Read the entire FRU removal and replacement page before replacing any FRU. Use new nylon-coated screws when you replace FRUs.
Page 10: Name Of Each Part
USB Port (USB 2.0) LAN Port Power Port Security Keyhole (Kensington Security Slot) Devices that are not authorized with USB 3.0 may not operate normally when connected to the USB 3.0port. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 11 Some external digital device that consumes much power (e.g. external ODD or HDD) may not be supported by the USB / micro USB port. If this is the case, you must use the Y-type cable or external power source to supply the power needed to the digital device. Front View Web Camera Webcam status lamp Power Lamp Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 12: System Information
Manufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference. Web Camera HD Web Camera REALTEK Gigabit LAN Product Weight Approx. 4.5 kg Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 14: Using Hot Keys
Internet Explorer Hot Key Fn + F9 Turns down the volume. Fn + F10 Stops or plays media. Fn + F11 Mutes the volume. Fn + F12 Turns up the volume. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 15 Off: The AC adapter is not connected. Do not turn off the power forcibly while the power lamp is on or blinking. Otherwise, the disk or its data may get damaged. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 16: Bios Flash
To boot into DOS, you must disable “Secure Boot option”. To boot from a USB device, use [Fn+2] key to move the USB device to the top of the list in Boot menu after entering BIOS Setup, or press [Fn+10] key to display Boot menu while the LG logo is being displayed, and the select a device you want to use.
Page 17 CAUTION For details, refer to [Check Secure Boot]. It selects the :” Load Optimized Defaults” on the “Exit” menu or [Fn+9] Key and it summons a BIOS settings at initial value. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 18: Check Secure Boot
Upon the system rebooting, enter BIOS Setup again and check if Secure Boot has the values in the following figure. (Check UEFI Secure Boot, Protected Signatures, CertNames and Secure Boot Option.) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 19: Bios Setup
Downgrading from Windows 8 to Windows 7 (SecureBoot Disable) In Windows 8, select “Restart”. Once the system restarts and “LG” Logo appears, press [Fn+2] key. The booting speed is faster than the existing models. You’d better press it as soon as the system restarts.
Page 20 This shows the size of L2 Cache RAM for the CPU. Total Memory This shows size of system memory. System Date / Time Drag the Date or Time button to change the system date/time. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 22: Advanced Menu
When it is Off, the fan does not run at low temperatures. When it is On, the fan always runs. (Default: On) Fn Key Setup Sets the Fn keys to be unavailable, available all the time, or available only when pressed for a certain duration. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 23 (DEP: Technology examining memory additionally to prevent execution of malignant code in the system) Intel provide XD (eXecute Disable bit) that architecture is compatibility with DEP as a standard. Intel® Virtualization Technology Set Intel® Virtualization Technology. Intel® HT Technology Set Intel® HT Technology. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 24: Security Menu
Select On to enable Secure Boot (only when Protected Signatures is Enabled; user mode). Select Off to disable Secure Boot. (Default: On) Reset to Default Reset the Protected Signatures option to Enable (User Mode) if it is Disabeld (Setup Mode) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 25 System information Change to Customization Set the Protected Signatures option to Disabled (Setup Mode). Once you do so, the Secure Boot option stays Disabled until you click the Reset to Default option. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 27 This changes the parameters in the Setup menu to the factory default settings. When it is selected or [F9] key is pressed, the confirmation message appears. Click [Yes] to change the settings. Discard Changes This returns to the factory default settings for each parameter in the Setup menu. Save Changes Save change value. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 28: Using Lg Recovery Center
If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work. Click the [ ] icon in Desktop to run LG Recovery Center. PC Recovery: Recovers the PC without losing any personal files. CAUTION PC settings are reset to default and any user-installed software will be deleted.
Page 30 When the following screen appears, select the USB flash drive and click [Next]. CAUTION This process deletes all the data on the storage device designated as a recovery drive. Make sure to back up its data in advance. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 31 Select [Remove the Recovery Partition] while creating a recovery drive to remove the recovery partition in the PC. Once the recovery partition is removed, you cannot use the recovery function of the PC. You can only recover the system using the recovery media. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 32: Recovering From Boot Failure
System information Recovering from Boot Failure If booting is impossible due to a serious error with the system, you can recover the system through LG Recovery Center RE. CAUTION If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.
Page 33 If it is impossible to recover by using [F11], you can recover the system through a recovery drive. To recover by using a recovery drive, you must have the recovery drive made through LG Recovery Center [Create Recovery Drive]. Connect the recovery drive to the USB port of the computer.
Page 34: Backup And Restore Security Platform Data
PSD configuration settings are included in both automatically written Backup Archives and manually written Backup Archives. y PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file may be created during a Security Platform User's manual backup. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 35 Please note that automatic backups are only executed if your PC is not shut down at the scheduled time.Please note that the user account chosen for the scheduled backup must be member of the group “Administrators” or “Backup Operators”. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 36 This button is disabled, if the Infineon Security Platform is disabled or not yet set up. Click here to create a backup authentication device. This feature is only available, if Enhanced Authentication is enabled. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 37: Symptom-To-Part Index
If the voltage is not correct, remove the power code form AC adapter. 10 seconds later, connect the power code, then measure the output voltage. If the voltage is not correct, change the AC adapter. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 38 To check the battery pack, do the following : Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(-) and 5(+). See the following figure : Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 39: Lcd-Related Symptoms
LCD Assembly. LCD screen unreadable. System board. Wrong color displayed. Horizontal or vertical lines displayed LCD Assembly. on LCD Power-on indicator on, and a blank\LCD LCD Assembly. during POST. System board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 40: Indeterminate Problems
If the problem remains, replace the following FRUs one at a time. (do not replace a non-defective FRU) a. LCD Assembly (Check external monitor whether the same problem recurs or not). b. Keyboard. c. Keydeck (TouchPad and Scroll Button Assembly). d. System board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 41 As for the screw, every Torque 3 ± 0.2Kgfcm(0.196Nm) * The system hinge part apply to 2.5 ㎏fcm. For further information on Removing and Replacing a Part(FRU), refer to Explore view Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 42: 1010 Rear Cover
Screw, M3.0 X L6.0 Silver(tapping) Insert a driver into the plus-shaped (+) hole located on the bottom of the cover and slightly push up in the direction of the arrow when removing the rear cover. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 43 Removing the rear cover by using a driver or separator tool on the vent hook (shown in the figure below) rather than using the plus-shaped (+) hole located on the bottom of the rear cover may damage the hook and wiring of the main board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 44 Removing and replacing a part (FRU) 1020 HDD NOTE Remove the following parts in order before replacing this part a. Rear Cover(1010) Remove 2 cable Cable Remove the HDD Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 46 Removing and replacing a part (FRU) 1030 Memory NOTE Remove the following parts in order before replacing this part a. Rear Cover(1010) Remove Hook Hook Remove the Memory Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 47 Remove the following parts in order before replacing this part a .Rear Cover(1010), b. HDD(1020) After removing 2 scerw, remove 2 cable. FRU No. Specification FAB30013616 Screw, M3.0 X L6.0 Silver(tapping) Cable Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 48 Removing and replacing a part (FRU) Lift the plastic disassembly tool in a form of V on the groove displayed to open two hooks in the center. Hook Hook Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 49 Put the plastic disassembly tool to each groove displayed and then push them outside to the left and right sides to open two hooks on both sides. Hook Hook CATUION Because excessive force to separate the back cover may cause any hooks to be broken, separate it in accordance with the guide. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 51 Remove the following parts in order before replacing this part a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) Remove 2 screw. FRU No. Specification FAB30005101 Screw, M3.0 X L6.0 Black(tapping) After removing Sub Board, remove 1 cable. Cable Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 53 Remove the following parts in order before replacing this part a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) Remove 4 screw. FRU No. Specification FAB30005101 Screw, M3.0 X L6.0 Black(tapping) Remove the Speaker Assembly Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 55 Remove the following parts in order before replacing this part a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) Remove the Hinge Cap. Remove 4 screw. FRU No. Specification FAB31639801 Screw, M4.0 x L 10.0 Balck(tapping) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 57 Remove the following parts in order before replacing this part a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) Remove 3 cable. Cable Remove the PCB Frame & Main Board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 58 Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board Remove 2 screw. FRU No. Specification FAB31738902 Screw, M2.0 x L3.5 H0.6 D4.8 Black Remove the WLAN & Antena, and remove the WLAN and Antena Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 59 Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board Remove 5 screw. FRU No. Specification FAB30013616 Screw, M3.0 x L6.0 Silver(tapping) Remove the PCB Frame and Main borad. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 61 Remove the following parts in order before replacing this part a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board(1080) g. PCB Frame(1100) Remove the Thermal Pad. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 64 Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board(1080) g. PCB Frame(1100) Remove 1 screw. FRU No. Specification FAB30005101 Screw, M3.0 x L6.0 Black(tapping) Remove the LCD Cable and Webcam Assembly. Cable Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 66 To reassemble the cable which was disassembled, assemble it carefully in consideration of the location of the removed sheet (to prevent the light leak of the LCD). Cable Remove the LCD and LCD Cabinet. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 68: Part Lists
NMRY01 EAN62661501 SK Hynix DDR3L-1600MHz 2GB A-Die Memory NMRY01 EAN62661601 SK Hynix DDR3L-1600MHz 4GB A-Die NMRY01 EAN62682401 SK Hynix DDR3L-1600MHz 8GB A-Die Web_cam_module NCM-L106 NONE LG ELEC- NWEBC01 EBP61961801 TRONICS HD CMOS 1.3M Webcam NWEBC02 EAD62390101 Webcam Cable V960 NWEBC03...
Page 69 Stand Cap Asseembly, White NME05 ADV74686501 PCB Frame Assembly (withHDD Cover) NME05 ADV74686502 PCB Frame Assembly for Brazil(without HDD Cover) BRAZIL NME06 EAA63185801 Antenna NGFF Main NME07 EAA63145701 Antenna NGFF Aux Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 70 NLAB03 MEZ65215106 Serial(ND New Name) NLAB04 MEZ57758001 energy warning label NACC01 AFW72949001 Wireless mouse LITE ON 1/9 (14’) add Accessory NACC02 AFP73827101 Victory NANO SIZE USB RF DONGLE 1/9 (14’) add Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 73 DIsplay Category Loc No LG P/N Description Remark Web_cam_module NCM-L106 NONE LG ELECTRONICS H NWEBC01 EBP61961801 D CMOS 1.3M Webcam NWEBC02 EAD62390101 Webcam Cable V960 NWEBC03 MAZ63859801 Webcam Bracket NLCD01 ABQ74402101 Back cover Assembly, White (Rear assy) NLCD01 ABQ74402102 Back cover Assembly, White for Brazil...
Page 75 Stand Body Assembly, White Mecha NME03 AJJ74018601 22V240 Stand Assembly, white(Celeron+Energy Star) NME03 AJJ74018602 22V240 Stand Assembly, white(Celeron) NME03 AJJ74018603 22V240 Stand Assembly, white(Pentium+Energy Star) NME03 AJJ74018604 22V240 Stand Assembly, white(Pentium) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 76 Stand Cap Asseembly, White NME05 ADV74686501 PCB Frame Assembly (withHDD Cover) Mecha NME05 ADV74686502 PCB Frame Assembly for Brazil(without HDD Cover) BRAZIL NME06 EAA63185801 Antenna NGFF Main NME07 EAA63145701 Antenna NGFF Aux Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 78 22V240 Stand Assembly, white(Celeron+Energy Star) Mecha NME03 AJJ74018602 22V240 Stand Assembly, white(Celeron) NME03 AJJ74018603 22V240 Stand Assembly, white(Pentium+Energy Star) NME03 AJJ74018604 22V240 Stand Assembly, white(Pentium) NME04 ABN74058101 Stand Cap Asseembly, White Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 79 22V240 ID Label KOREA None OS - 65W + NLAB03 MEZ65215103 Communication/Serial/Energy warning 22V240 ID Label Brazil - 65W + Intel AC 31 NLAB03 MEZ65215104 60 BT combo(1x1) NLAB04 MEZ57758001 energy warning label Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Page 81 Screw, M2.0 x L3.5 H0.6 D4.8 Black (Antenn NSCR05 FAB31738902 13Z940 a 2EA, WLAN 1EA) NACC01 AFW72949001 Wireless mouse LITE ON 1/9 (14') add Accessory NACC02 AFP73827101 Victory NANO SIZE USB RF DONGLE 1/9 (14') add Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...

LG 22V240 Series Service Manual

Quick Links

Need help?

Questions and answers

Related Manuals for LG 22V240 Series

Summary of Contents for LG 22V240 Series

Table of Contents