IMPORTANT SAFETY INSTRUCTIONS Verify Line Voltage Before Use The JBL BAR 500MK2 has been designed for use with 100- 240 volt, 50/60 Hz AC current. Connection to a line voltage other than that for which your product is intended can create a safety and fire hazard and may damage the unit.
1. INTRODUCTION Thank you for purchasing the JBL BAR 500MK2 which is designed to bring an extraordinary 3D sound experience to your home entertainment system. We encourage you to take a few minutes to read through this manual, which describes the product and includes step-by-step instructions for setting up and getting started.
HDMI cable (1.2m / 3.9 ft) 2. WHAT’S IN THE BOX Unpack the box carefully and ensure that the following parts are included. If any part is damaged or missing, do not use it and contact your retailer or customer service representative. Soundbar Wall-mounting kit Subwoofer...
3.1.2 Back panel 3. PRODUCT OVERVIEW Americas version (excluding Brazil) 3.1 Soundbar 3.1.1 Front panel & Top panel TV ARC / TV eARC HDMI OPTICAL HDMI 500mA OPTIQUE All other versions 1) Status indicator System: Regular pulsing (white) System startup Fast pulsing (white) Software updating in progress Solid (amber)
3.2 Subwoofer 3.3 Remote control Americas version All other versions (excluding Brazil) HDMI • Connection status indicator Solid (white) Connected to the soundbar Fast flashing (white) Pairing mode Regular flashing (white) Reconnecting mode Solid (amber) Standby mode 2) Power connector •...
7) Source selectors 4. PLACE 4.1 Desktop placement • Select the TV source (default, for audio input from TV connection where the / HDMI OUT connector is HDMI Place the product on a flat and stable surface. Refer to the prioritized over the / OPTICAL connector).
4.2 Wall-mounting 5. CONNECT 5.1 Connect with your TV and digital devices For audio playback through the soundbar, connect the soundbar with your TV through the supplied HDMI cable or an optical cable (sold separately). An HDMI connection supports digital audio and video with a single connection.
Atmos information cannot pass through the HDMI (ARC) connectors → “BT PAIRING”: Ready for Bluetooth pairing to the soundbar. 2. On your Bluetooth device, enable Bluetooth and search for “JBL BAR 500MK2” within three minutes. → “BT CONNECTED”: Successful connection. A confirmation tone is heard.
If the device has ever been paired with the soundbar, first • You can stream music from the app or the JBL One unpair “JBL BAR 500MK2” on the device. streaming services you have enabled in the JBL One (See “7.5 Play over your home network”).
6.2 3D surround sound 6. SETUP 6.2.1 Sound calibration 6.1 Connect power Optimize your 3D surround sound experience for your unique listening environment. LOAD HELLO 1. On the remote control, press / CALIBR to start calibration. → “CALIBRATION” is displayed on the soundbar. CALIBRATION 1.
6.2.2 Dolby Atmos 6.2.3 Bass adjustment With the virtual Dolby Atmos, enjoy height sound effects when You can make bass adjustment as needed. you play movies in the TV / HDMI IN source. LVL3 LVL2 LVL4 ON ATMOS LVL1 LVL5 OFF ATMOS •...
7.2 Play from the TV source 7. PLAY With the soundbar connected, you can enjoy TV audio from the 7.1 Power-on/Auto standby/Auto wakeup soundbar. HELLO HDMI eARC/ HDMI ARC OPTICAL 7.1.1 Switch on To switch on, press any button on the soundbar, or on the 1.
2. Point your TV remote control at the soundbar. Follow the 7.4 Play from the Bluetooth source screen instructions to operate the buttons on your TV remote Through Bluetooth, stream audio play on your Bluetooth device control: to the soundbar. •...
2. Tap to select the connected soundbar and then start audio personalized playlist and soundbar settings. streaming from an app. JBL Bar 500MK2 MOMENT AIRPLAY 7.5.3 Play through the JBL One app Through the JBL One app, stream audio from enabled music 7.6 Multi-room playback...
To restore the factory settings, hold for more than 5 seconds. → “RESET” is displayed. → When the factory reset is complete, the soundbar will JBL Bar 500MK2 automatically restart. JBL Bar 300MK2 8.3 Software update 1. On an iOS device, enter the Control Center.
9. RE-CONNECT THE SUBWOOFER The soundbar and subwoofer are paired at the factory. After power-on, they are paired and connected automatically. In some special cases, you may need to pair them again. SUB PAIRING To re-enter the subwoofer pairing mode 1.
The connected Bluetooth device connects and disconnects 11. TROUBLESHOOTING constantly. • The Bluetooth reception is poor. Move the source device Never try to repair the product yourself. If you have problems closer to the soundbar, or remove any obstacle between the using this product, check the following points before you request source device and the soundbar.
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Remote control The remote control does not work. • Check if the batteries are drained. If so, replace them with new ones. • Reduce the distance and angle between the remote control and the main unit. Failed to complete the TV remote control learning •...
Apple performance standards. Apple, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries and regions. To use AirPlay with JBL Bar 500MK2, the latest version of iOS, iPadOS, or macOS is recommended.
Please feel free to contact us at: Harman Deutschland GmbH HATT: Open Source, Gregor Krapf-Gunther, Parkring 3 85748 Garching bei Munchen, Germany or OpenSourceSupport@Harman.com if you have additional question regarding the open source software in the product. www.jbl.com...
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