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Vertu CONSTELLATION X User Manual

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HANDMADE IN ENGLAND
C O N S T E L L A T I O N X
U S E R  G U I D E  V E R S I O N  1 . 0

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  • Page 1 HANDMADE IN ENGLAND C O N S T E L L A T I O N X U S E R  G U I D E  V E R S I O N  1 . 0...

  • Page 2: Table Of Contents

    Set up your email Recommended Apps Music Google Play™ About music Apps precautionary advice Adding songs or albums to Play Music Update apps Play music Manage and restore apps Maps and navigation © 2017 Vertu Corporation Limited. All rights reserved.
  • Page 3 Share photos and videos my phone? Assign contact images and wallpaper How do I transfer contacts to my phone? 63 Take a screenshot How do I set my music as ringtone? Office tools © 2017 Vertu Corporation Limited. All rights reserved.
  • Page 4 Exotic leathers Leather Non-precious metals Precious metals Precious stones Sapphire and ceramics Safety and warranty Safety text Additional care and maintenance Manufacturer's Limited Warranty Software application notices for the phone Environmental Export and controls © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 5: Introduction

    To find out more about using your phone: Contact Vertu Customer Service by either pressing the Vertu key or through the Vertu Certainty app. Refer to the user guide on your phone from the Vertu Certainty app, or on the Vertu website at http://www.vertu.com/gb/en/product-support/user-guides-and-downloads/.

  • Page 6: Safety

    Protect your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 7: Your Phone

    The package contents may vary slightly in accordance with the materials used in your particular phone and with regional regulations. Features and keys Front    Headset connector    Notification light    Vertu key    SIM tray    Microphone    USB Type-C connector    Earpiece speaker    Front camera    Loudspeaker    Fingerprint sensor © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 8: Antenna Locations

    Antenna locations Avoid touching the antenna areas while the antennas are in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power levels during operation. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 9: Headset

    Press the volume keys to change the volume during a call. When you are not on a call, press the volume keys to change the ringtone volume. Touch to select Dolby profiles. Touch for quick access to adjust Ringtone, Music and Alarm volumes. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 10: Getting Started

    2. Pull the SIM tray fully out of your phone. 3. Place the nanoSIM card, with the metal contact facing down, in the first compartment of the SIM tray. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 11: Charge The Phone

    If the battery is completely discharged, it may take several minutes before the charging indicator is displayed or before you can make any calls. The phone cannot be activated using the Vertu Wireless Charging Pad. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 12: Battery Saver Mode

    In the unlikely event that your phone stops responding, reboot it. To reboot, press and hold the Power and Volume Down keys, at the same time, until the phone vibrates. This takes approximately 10 seconds. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 13: Start-Up Process

    2 Vertu registration If you are a new Vertu customer you will be asked to create a Vertu account. If you already own a Vertu phone you can simply log in to your existing account with your Vertu username and password.

  • Page 14: Use Your Phone When It Is Locked

    You can lock the screen either by pressing the Power key or by simply leaving the screen to time out. For more information on different screen lock types, see "Screen lock" on page 42. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 15: Explore

    To see your notifications, touch the bar and drag down. Touch a notification to open it. Touch Home to close the status notification bar. Tip: Flick the notification left or right to clear it from the list. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 16: Status And Notification Icons

    Active call Downloading Missed call Uploading New voicemail SD card Calendar reminder Background data sync New SMS Alarm set New MMS Silent New chat Vibrate New email Aeroplane mode on New Gmail Warning © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 17: Do Not Disturb Mode

    To set an alarm, touch the centre of the clock. To display an appointment, touch the edge of the clock and then touch the pop-up to open the appointment. To clear the appointment, touch the screen. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 18: Back, Home And Recent Apps

    Note: Downloaded apps from Google Play™ may automatically download other associated widgets. To check your widgets, touch and hold an empty spot on the home screen and touch WIDGETS. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 19: Favourites Tray

    Add guest. Under this profile, the SMS Message function will be disabled and the Guest will not be able to access your messages, contacts, photos, installed applications or Vertu Services. The voice call function is disabled but can be enabled if you so choose.

  • Page 20: Voice Actions

    Voice dialling: on the home screen, touch   and then say “Call” and then a contact name or phone number. Voice commands: on the home screen, touch   and then say a command, such as "Open Calendar". © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 21: Apps

    Settings > Apps. A list of your downloaded apps is displayed, and these apps are available to download again. Important: Choose your apps carefully from trusted sites, or you can rely on Vertu Recommended Apps. Your application purchases are tied to your Google account and can be installed an unlimited amount of times on any device.

  • Page 22: Apps Precautionary Advice

    To protect your phone from the threat of spyware, phishing, or viruses, it is important that you choose your apps carefully.  For Vertu-recommended security apps, see "Recommended Apps" on page 21. Some apps drain your phone of phone memory and battery more than others. If you find that an app is draining your phone, simply uninstall it.

  • Page 23: Uninstall Apps

    Apps Uninstall apps To delete an app, touch  Apps >  Settings > Apps > app name > Uninstall. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 24: Vertu Services

    Vertu Setup also includes: The ability to lock, wipe, find and ring your Vertu phone at any time via the Lost Phone service. This service does not require set up and is activated once you have registered your Vertu phone. In the event of losing your Vertu phone, simply log in to your account on vertu.com...

  • Page 25: Text Entry

    To add a new word to the dictionary, touch the word you have typed. Tip: To see a menu of punctuation marks, touch and hold the full stop key. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 26: Gesture Typing

    If you change the keyboard language and you want to be able to use spellcheck for the new language, you must install an additional keyboard dictionary. Under Keyboard & input methods, touch Google Keyboard > Dictionary > Add-on dictionaries > a listed dictionary option. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 27: Calls

    Note: To enter the + character, used for international calls, touch and hold 0. 3. To end the call, touch Tip: To voice dial a contact from the home page, touch   and say a contact name. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 28: Call Recent Number

    If you cannot answer your calls, you can divert incoming calls to another phone number. From the home screen, touch Phone >   > Settings > Calling accounts. Choose a SIM card and then touch GSM call settings > Call forwarding. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 29: Make A Conference Call

    3. Dial the next number, or select it from contacts or favourites. 4. When the next number answers, touch  > Merge calls. Note: Conference calls are a network service. For details, contact your service provider. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 30: Contacts

    To call a contact, touch the contact and then touch the phone number. To text a contact, touch the contact and then touch To email a contact, touch the contact and then touch the email address. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 31: Add Contacts

    3. Touch To save a number from a received message: 1. From the home screen, touch  Apps >  Messaging. 2. Touch the message to open it. 3. Touch . 4. Touch Add to People. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 32: Mark Contacts As Favourites

    For details on exporting contacts stored on your old phone to your SIM card, refer to the user documentation supplied with your previous phone. Then, to import these contacts stored on your SIM card to your Constellation, touch  Apps >  Contacts >   > Import/Export > Import all SIM contacts. © 2017 Vertu Corporation Limited. All rights reserved.
  • Page 33 If you have an iCloud account, you can easily synchronise your iCloud contacts and calendar with your Constellation. When you set up your phone for the first time, you have the opportunity to set up the Vertu Sync service. Alternatively, the Vertu Sync application is preloaded onto your phone and can be found in the application menu grid.

  • Page 34: Messaging And Email

    Manage messages  >   >  To delete a message, touch and hold to select it, and then touch the trash can at the bottom. To change your messaging options, touch  Apps >  Messaging >   > Settings. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 35: Set Up Your Email

    If Auto-sync data has been disabled, simply flick downwards from the email inbox display to manually refresh the synchronisation. Tip: When you have a new email, will appear in the status bar. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 36: Music

    3. Access your music on the web and your phone: After you have set up your Play Music music library, you can access it on your Constellation, on any Android phone or tablet or on the web. Sign in and all your music is ready to be played. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 37: Play Music

    Add a song to playlist: while the song is playing, touch  > Add to playlist > playlist name. Delete a song: in the music library, touch  next to the song you wish to remove, and then touch Delete. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 38: Hide The Music Player

    When you see in the status and notifications bar, a song is playing. Flick down to see details. Touch the song to return to the music controls. Turn off the music Touch © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 39: Maps And Navigation

    SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch the map to zoom in or zoom out. Touch Save to download the map data. Tip: Blocks of map data can be up to 100 MB. So Vertu recommends that you connect to a Wi-Fi network before you download.

  • Page 40: Personalising Your Phone

    To activate the ring and vibrate option, touch  Apps >  Settings > Sound & Notification > Also vibrate for calls. Wallpapers To set a new wallpaper for the home screen, touch and hold an empty spot on the home screen, and then touch WALLPAPERS. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 41: Assign Sounds To Actions

    Battery low and not charging. For example, if the phone is plugged into a PC, but there is not enough current to charge the phone. Flashing blue Call, text message or email received. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 42: Auto-Rotate

    To automatically use the network date and time, touch Auto date & time or Auto-time zone. Language and input options To set your menu language and region, touch  Apps >  Settings > Language & input > Language. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 43: Social Networks

    To sign in to your social networking account, enter your username or email address and password. The social networking accounts are third-party services and not provided by Vertu. Check the privacy settings of the social networking accounts to control what information you are sharing. Familiarise yourself with the terms of use and the privacy practices of any social networking accounts you use.

  • Page 44: Managing Accounts

    Note: To backup application data, Wi-Fi passwords and other settings to Google servers make sure that the Back up my data box is ticked. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 45: Browser

    To use a Wi-Fi network for faster internet access, drag downwards from the top of the home screen with two fingers. Touch the Wi-Fi networks available notification to select a preferred network. See "Wi-Fi" on page 53. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 46: Add A Bookmark

    To download files in your browser, touch and hold a link or picture, and then touch Save image or Save link. To see the files you have downloaded, from the home screen touch  Apps >  Downloads. Touch an item to open it, and then select the app that you want to use. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 47: Camera

    Capture a photo Note: The location of the icons will vary depending on the orientation of your phone. The appearance will vary depending on your current choice of photo type and camera settings. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 48: Take And Share Photos

    Note: When recording a video, you do not have to touch the screen to set a focus location. The phone will auto-focus to the centre of the frame while you capture the video. © 2017 Vertu Corporation Limited. All rights reserved.
  • Page 49 The screen shows a "film strip" of your recent photos and videos. Flick right or left to move between videos. Touch to see the sharing options. To return to the live camera view, select the Back option. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 50: Gallery

    Touch a photo, and then touch   > Set as... > Contact photo or Wallpaper. Take a screenshot To take a screenshot, press and hold the power key and volume down key at the same time. To see the screenshot, touch  Apps >  Gallery > Screenshot. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 51: Office Tools

    To see multiple calendars, touch  > Calendars to display. Select the check boxes next to the calendars you want to see. To sync your calendar, touch  > Calendars to display. Select the check box next to your calendar and touch Calendars to sync > OK. © 2017 Vertu Corporation Limited. All rights reserved.
  • Page 52 Office tools To change your calendar reminder tone, touch  > Settings > General settings > NOTIFICATIONS & REMINDERS. Note: You will need to have added an account for each calendar that is shown. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 53: Connectivity

    To connect with a new Bluetooth device, you need to pair your phone with it. 1. Make sure that the Bluetooth device you are going to pair with is in discoverable mode. For details, see the user guide of the device. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 54: Location Services

    . Make sure the Transfer files (MTP) or Transfer photos (PTP) check box is selected. 3. Follow the prompts on your computer to sync your digital media files. When the sync has finished, disconnect the USB cable. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 55: Copy Between The Phone And A Pc

    3. When you see Touch to Beam, touch your phone's screen. Secure payment The NFC feature in your Constellation is based on a Host Card Emulation (HCE) scheme. This means that you can use your phone for cashless and secure payments. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 56: Phone Management

    To set a data usage limit, touch Set mobile data limit, drag the toggle to the right and then drag the right side of the red bar up or down. You will receive a notification when the set level is reached and your mobile data will be turned off automatically. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 57: Data Roaming Settings

    PUK or PUK2 code (8 digits) The PUK or PUK2 codes are required to unblock a PIN or PIN2 code. For PUK or PUK2 details, contact your service provider. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 58: Master Reset

    The IMEI number is used to identify valid phones in the network. This number can also be used to block a stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI number, from the home screen touch  Apps > ...

  • Page 59: Faqs

    How can I clear the log of my calls or the list of people I have contacted frequently? Why does my phone get warm? How do I set a photo as my wallpaper? Can I still use Google Maps if I do not have a data connection? © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 60: How Can I Extend The Battery Life Of My Phone

    Your phone's performance is reduced when Battery Saver is switched on, and email and other apps may not update until you open them. Battery saver automatically turns off when you charge the phone. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 61: Do I Need A Google™ Account To Use My Phone

    5. When you have finished, disconnect the USB cable. Tip: If you drag and drop folders of music, such as a folder for an artist containing multiple album folders, this organisation will be replicated on your phone. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 62: How Can I Listen To My Itunes Music Library On My Phone

    To set up these accounts, touch  Apps >  Settings > Accounts > Add account. Select Exchange for email accounts on Microsoft™ Exchange server, Google for your Gmail accounts or Personal for your personal email accounts. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 63: How Do I Transfer Contacts To My Phone

    If this problem persists contact your service provider. When your phone has a strong network connection, the network (full signal) indicator is shown in the status bar. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 64: Why Is My Internal Storage Less Than Advertised

    The IMEI number is used to identify valid phones in the network. This number can also be used to block a stolen phone. You may be required to give this number to Vertu Customer Service. To see your IMEI number, from the home screen touch  Apps > ...

  • Page 65: Can I Still Use Google Maps If I Do Not Have A Data Connection

    SAVE A NEW OFFLINE MAP. If you wish to adjust the selected area, you can pinch the map to zoom in or zoom out. Touch SAVE to download the map data. Tip: Blocks of map data can be up to 100 MB. So Vertu recommends that you connect to a Wi-Fi network before you download.

  • Page 66: Accessories

    You can also charge the battery by using: A compatible PC (this method also provides data connectivity) The VERTU Wireless Charging Pad or a wireless charger that conforms to the Qi standard. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 67: Data Cable

    (MTP), between your phone and a PC. Wired stereo headset Your Constellation phone is supplied with a wired stereo headset, which includes a microphone and integrated volume controls. Connect this to the headset connector on the phone. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 68: Specifications

    Dimensions Length: 161.5 mm Width: 77 mm Depth: 10 mm Weight: 241 g Services Vertu Concierge, Vertu Life, Vertu Setup and Vertu Support In-box CONSTELLATION X phone Wall charger (AC-32V) with regional plug heads USB data cable 1200 mm (VC-02) V wired headset Polishing cloth...

  • Page 69: Operating Temperature

    Google Mobile services, including Google Play™, Gmail, Google Chrome, Google+, Google Maps, Google Drive cloud storage, YouTube™ and other services. Browser, Calculator, Calendar, Camera, Clock, Downloads, Email, Gallery, Messaging, Movie Studio, Contacts, Phone and Settings. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 70: Care Of Your Phone

    Care of your phone Care of your phone General care If your Constellation phone or any of the accessories are not working as they should, contact your Vertu dealer. Always use your Constellation in the documented manner. Incorrect usage may affect performance.

  • Page 71: Exotic Leathers

    Care of your phone Exotic leathers Vertu recommends that you occasionally wipe the exotic leather in the direction of the scales with a slightly damp soft cloth, avoiding excessive pressure. If your phone accidentally gets wet, it is essential that you dry it as soon as possible with a soft, absorbent cloth.

  • Page 72: Precious Stones

    We recommend that your Vertu phone is kept in a Vertu leather case when not being used, particularly when placed in handbags and other luggage. If the stones appear to become dull from use, the product can be lightly polished using the Vertu microfibre polishing cloth.

  • Page 73: Safety And Warranty

    To define and measure the hearing aid compatibility of handsets, FCC references ANSI C63.19 2007 version and 2011 version; ANSI C63.19 standard specifies testing procedures for determining the M-rating and T-rating of the digital handsets. © 2017 Vertu Corporation Limited. All rights reserved.

  • Page 74: Road Safety Comes First

    Consult your service provider or Vertu Customer Service for information on hearing aid compatibility. If you have questions about return or exchange policies, consult Vertu Customer Service.

  • Page 75: Batteries, Chargers And Other Accessories

    If the Product has an internal battery, this is intended to be rechargeable and non removable, being intended for use when supplied with power from the Vertu Mains charger (AC-32V), or from a suitable computer. Do not attempt to remove the battery, as you may damage it.

  • Page 76: Headset Connector

    Do not connect products that create an output signal as this may cause damage to the phone. Do not connect any voltage source to the headset connector. If you connect an external device or headset, other than those approved by Vertu, pay special attention to volume levels. Camera flash Keep a safe distance when using the flash in the camera.

  • Page 77: Digital Rights Management (Drm)

    Additional care and maintenance The Product in the sales package contains one or more sophisticated electronic devices. Vertu therefore strongly encourages you to familiarise yourself with the instructions provided with and for these devices.

  • Page 78: Manufacturer's Limited Warranty

    Product. Vertu warrants to you, the Purchaser of the Product, that, during the warranty period, Vertu, or a Vertu- authorised service company, will, in a commercially reasonable time, remedy defects in materials, design and workmanship free of charge, by repairing or, should Vertu in its discretion deem it necessary, replacing the Product in accordance with this Limited Warranty (unless otherwise required by law).

  • Page 79: What Is Not Covered

    Safety and warranty Any claim under this Limited Warranty is subject to you notifying Vertu, or a Vertu authorised service company, of the alleged defect within a reasonable time of it having come to your attention, and in any event no later than the expiry date of the Warranty period.
  • Page 80 Vertu in respect of defects in your Product. To the extent permitted by applicable law(s), Vertu does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use or functionality of the Product, loss of business, loss of contracts, loss of revenues or of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage, or special loss or damage.

  • Page 81: Software Application Notices For The Phone

    Safety and warranty Software application notices for the phone The Vertu services on the phone require a data connection to send up-to-date information to your Vertu phone. If the connection cannot be made, these features will be unavailable or will have reduced functionality.
  • Page 82 You can deactivate such geotagging in the camera settings. Some location content is generated by third parties and not by Vertu. Some of this content may be inaccurate and subject to local availability.

  • Page 83: Environmental

    If you want Vertu to recycle your Product at the end of its life, please either return it to the point from which you purchased it (if known), or return it to Vertu’s headquarters. Alternatively, should you purchase a replacement Product from another supplier, the new supplier is obliged to take back the original Product and recycle it appropriately.

  • Page 84: Copyright And Trademark Notices

    Copyright and trademark notices Copyright © Vertu 2011-2017. All rights reserved. Vertu and the V logo are registered trademarks. Other product and company names mentioned herein may be trademarks or registered trademarks of their respective owners. Vertu operates a policy of continuous development. Therefore, Vertu reserves the right to make changes and improvements to any of the products described in this document without prior notice.

  • Page 85: Usa And Canada

    Your phone may cause TV or radio interference (for example, when using the phone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your phone if such interference cannot be eliminated. If you require assistance, contact Vertu Customer Service. The Product, or Products, comply with Part 15 of the FCC rules.
  • Page 86 Operation is subject to the following two conditions: (i) the Product(s) may not cause harmful interference, and (ii) the Product(s) must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Vertu could void the user’s authority to operate this equipment.

  • Page 87: Software Updates On My Phone? 63 Declaration Of Conformity

    We hereby declare the above named product is in conformity with the essential requirements of Directive 2014/53/EU. A copy of the Declaration of Conformity can be found at http://www.vertu.com. The above named product operates in the Frequency Bands with maximum Powers as shown below:...
  • Page 88 1597 - 1606 Beidou 1561.098 Galileo 1575.42 NFC  13.56MHz 13.56 13.56 <100 mW <100 mW 200kHz 110kHz - 205kHz NA <10 mW Vertu Corporation Limited, Beacon Hill Road, Church Crookham, Hampshire GU52 8DY. © 2017 Vertu Corporation Limited. All rights reserved.

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