Fixing Device-Related Problems; Memory Module Problems - Toshiba Satellite P20-8PW User Manual

The computer is not accessing the hard disk or the
diskette drive
Your computer normally loads Windows from the hard disk. If you have a
hard disk problem, you will not be able to start the computer. Insert a
system diskette into the diskette drive, then press the power button.
Power problems
The computer displays the Non-system disk or disk error message.
Make sure there is no diskette in the diskette drive. If there is one, remove
it and press any key to continue. If pressing any key does not work press
Ctrl, Alt, and Del and select Shut Down and then Restart or turn off the
computer by holding down the power button for several seconds.

Fixing Device-Related Problems

If you do not have a hardware conflict, but you think your problem could
be related to one of your computer's devices, you can use:
■
Dr. Watson - A diagnostic tool that takes a snapshot of your system
whenever a system fault occurs. To open Dr. Watson click Start, and
then click Run. In the Open box, type drwtsn32.
■
System Information - Collects your system configuration information
and provides a menu for displaying the associated system topics. To
open System Information click Start, and then click Run. In the Open
box, type msinfo32.
Refer to your operating system documentation for more information on
using these tools. After diagnosing the problem, read the part of this
section that describes problems and solutions related to specific devices.

Memory module problems

Incorrectly connected or faulty memory modules may cause errors that
seem to be device-related. So it is worthwhile checking for these first:
1. Click Start, then click Turn Off Computer.
2. Select Turn Off.
Microsoft
computer automatically.
3. Remove the memory module(s).
4. Reinstall the memory module(s), following the instructions in Chapter 6
and making sure they are seated properly in the module sockets.
5. Check for the error again.
6. If the error recurs, remove the memory module entirely and check for
the error again using the second or another module.
If removing the memory module eliminates the error, the module may be
faulty. If the error occurs without the module installed, the module is not
causing the error.
User's Manual
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Windows operating system shuts down and turns off the
If Something Goes Wrong
7-3