Chapter 7 If Something Goes Wrong; Problems That Are Easy To Fix - Toshiba Satellite P20-8PW User Manual

Satellite P20
If Something Goes Wrong
Some problems you may encounter when using the Satellite P20
computer are relatively easy to identify and solve. Others may require
help from your dealer or the manufacturer of a software program.
This chapter aims to help you solve many problems by yourself without
additional help. It covers the problems you are most likely to encounter.
If all else fails, contact nearest TOSHIBA dealer or service support. You
will find information on TOSHIBA's support services in Appendix E.

Problems That Are Easy To Fix

Your program stops responding
If you are working with a program that suddenly freezes all operations, or
the execution program has stopped responding, you can exit the failed
program without shutting down the Microsoft
system or closing other programs.
To close a program that has stopped responding:
1. Press Ctrl, Alt, and Del simultaneously (once).
The operating system displays the Windows Task Manager box. This
lists all the programs and processes currently in operation. Select the
Applications tab. If a program has stopped responding, the words
"not responding" appear beside its name in the list.
2. Select the program you want to close then click End Task.
Closing the failed program should allow you to continue working. If it
does not, continue with step 3.
3. Close the remaining programs one by one by selecting the program
name and clicking End Task.
4. Click on the Shut Down drop-down menu of the Windows Task
Manager box and select Restart.
Your computer shuts down and restarts, thus restoring operations.
Pressing Ctrl, Alt, and Del simultaneously twice to restart your computer is
not recommended. By closing all open programs prior to shutting down
Microsoft
User's Manual
User's Manual
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Windows operating system you ensure that all data is saved.
If Something Goes Wrong
Chapter 7
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Windows operating
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