Page 1 User’s Manual Satellite A500/A500D computers.toshiba-europe.com...
Page 2 Microsoft Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe system Incorporated in the United States. Bluetooth™ is a trademark owned by its proprietor and used by TOSHIBA under license. ConfigFree is a trademark of TOSHIBA Corporation, DVD MovieFactory is a registered trademark of the Corel Corporations.
Page 3 “CE” and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC. Responsible for CE-marking: TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany. Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome, Minato-ku, Tokyo, 105-8001, Japan The complete official EU CE Declaration can be obtained on following internet page: http://epps.toshiba-teg.com/...
Page 4: Working Environment
EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected / implemented those options / cables have to provide assurance that the system (PC plus options / cables) still fulfils the required standards.
Page 5 Satellite A500/A500D Important Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information technology equipment - Safety - Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the building premises as close to the point of cable entrance, or attachment, as practicable and the connection complies with all local cable installation requirements that are applicable in your area.
Page 6 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.
Page 7 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Page 8: Following Information Is Only For Turkey
The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
Page 9: Optical Disc Drive Safety Instructions
Satellite A500/A500D Optical disc drive standards TOSHIBA Satellite A500/A500D computer is shipped with one of the following drives preinstalled: DVD Super Multi (±R DL) drive or BD Writer drive. The drive has one of the following labels: CLASS 1 LASER PRODUCT...
Page 10 Satellite A500/A500D DVD Super Multi (±R DL) drive Panasonic UJ890AD/UJ890ED Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GT20N/GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J.
Page 11 PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE. MANUFACTURED Toshiba Samsung Storage Technology Korea Corporation 416, Maetan-3Dong, Yeongtong-Gu, Suwon City, Gyeonggi-Do, 443-742, Korea BD Writer Drive Panasonic UJ240EB The BD Writer drive employs a laser system.
Page 12 Satellite A500/A500D TEAC DVD Super Multi DV-W28S-V/DV-W28S-S The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
Page 13 Satellite A500/A500D International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
Page 14 Satellite A500/A500D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Page 15: Table Of Contents
Special features ......... 1-12 TOSHIBA Value Added Package ......1-14 Utilities and Applications.
Page 16 Replacing the battery pack ........6-9 TOSHIBA Password Utility ....... . .6-11 Power-up modes .
Page 17 TOSHIBA support ........
Page 18: Preface
This manual tells how to set up and begin using your TOSHIBA Satellite A500/A500D computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Page 19 Satellite A500/A500D Chapter 5, Keyboard, describes special keyboard functions including the keypad overlay and hot keys. Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program.
Page 20 Satellite A500/A500D Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C.
Page 21: General Precautions
Satellite A500/A500D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Page 22 Satellite A500/A500D Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.
Page 23: Instruction Manual For Safety And Comfort
Satellite A500/A500D ExpressCard overheating Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove an ExpressCard that has been used for a long time.
Page 24 Satellite A500/A500D xxiv User’s Manual...
Page 25: Chapter 1 Introduction
Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 26 TOSHIBA ConfigFree™ TOSHIBA Assist TOSHIBA DVD PLAYER TOSHIBA Face Recognition (Can be used only on Web Camera models) TOSHIBA Web Camera Application (Can be used only on Web Camera models) TOSHIBA PC Health Monitor TOSHIBA USB Sleep-and-Charge Utility TOSHIBA eco Utility...
Page 27: Features
Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All programs -> TOSHIBA -> Utilities -> TOSHIBA PC diagnostic Tool.
Page 28 Satellite A500/A500D Video RAM Video RAM depends on the model you purchased. Mobile Intel ® GM45/GL40/HM55 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology. Mobile Intel GM45 Express Chipset model in ®...
Page 29 Satellite A500/A500D For users of a 32-bit version of Windows: If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
Page 30: Optical Disc Drive
Satellite A500/A500D Optical disc drive DVD Super Multi The drive reads DVD-ROM’s at a maximum 8x drive speed and CD-ROM’s at a maximum 24x speed, and writes CD-R’s at up to 24x speed, CD-RW’s at up to 24x speed, DVD-RW’s at up to 6x speed, DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x speed, DVD-R (Dual layer) at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and...
Page 31 Satellite A500/A500D BD Writer drive The drive reads BD-ROM’s at a maximum 6x speed and DVD-ROM’s at a maximum 8x speed and CD-ROM’s at a maximum 24x speed, and writes CD-R’s at up to 24x speed, CD-RW’s at up to 16x speed, DVD-RW’s at up to 6x speed, DVD-R’s, DVD+R’s and DVD+RW’s at up to 8x speed, DVD-R (Dual layer) at up to 4x speed, DVD+R (Double Layer) at up to 4x speed,...
Page 32: Pointing Device
The computer supports multiple Universal Serial (USB 2.0) Bus ports that comply with the USB 2.0 standard. The ports with the ( ) has a Using the TOSHIBA USB Sleep-and-Charge function. One of the USB ports has an eSATA (External Serial ATA) function. User’s Manual...
Page 33 Satellite A500/A500D Slots ExpressCard™ The internal ExpressCard slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. Bridge media This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick (PRO™/PRO Duo™), ® xD-Picture Card™ and MultiMediaCard™. Refer to Chapter 8, Optional Devices.
Page 34 Satellite A500/A500D Headphone (S/PDIF) This jack lets you connect digital speakers or a jack stereo headphone (16 ohm minimum). When you connect a digital speaker or headphones, the internal speaker is automatically disabled. This jack can be used also as S/PDIF jack and enables connection of optical digital correspondence apparatus.
Page 35 Satellite A500/A500D The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). It is pre-installed as a standard device in some markets.
Page 36: Special Features
Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security ->...
Page 37 Refer to the Using the Hard Disk Drive (HDD) Protection section in Chapter 4, Operating Basics for details. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. User’s Manual 1-13...
Page 38: Toshiba Value Added Package
Optical Drive Auto Lock section in Chapter 4, Operating Basics. TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Button This utility controls the following computer button Support functions. Eco button...
Page 39: Utilities And Applications
Satellite A500/A500D TOSHIBA Flash The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to Cards launch applications. Hot key function TOSHIBA utility launcher function TOSHIBA The TOSHIBA Accessibility utility provides support to movement impaired users when they Accessibility need to use the TOSHIBA Hot-key functions.
Page 40 You can track power savings by using eco mode continuously. TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
Page 41 This has the same function as the Lock button at the bottom of the right pane in the start menu. TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. User’s Manual 1-17...
Page 42: Options
Video.It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER. Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD Video and Blu-ray Disc titles. Make sure to connect the computer’s AC adaptor when playing a DVD Video.
Page 43: Chapter 2 The Grand Tour
Satellite A500/A500D Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position.
Page 44: Left Side
Satellite A500/A500D Wireless Slide this switch to the right to turn on Wireless communication LAN and Bluetooth functions. Slide it to the left to switch turn off the functions. Turn Wi-Fi , Wireless USB and Bluetooth functionalities off when near ®...
Page 45 Satellite A500/A500D Keep foreign metal objects, such as screws, staples and paper clips, out of the USB connectors. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Page 46 ExpressCard slot This slot allows you to install a single ExpressCard device. A Toshiba slim size remote controller can be inserted in the ExpressCard slot. Please note only Some models are equipped with a Slim size remote controller. Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot.
Page 47: Right Side
Satellite A500/A500D Right side The following figure shows the computer’s right side. *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5. Security lock slot *6. TV Tuner jack *7.
Page 48 Satellite A500/A500D Modem jack The modem jack allows you use to attach a modular cable in order to connect the internal modem directly to a telephone line. Some models are equipped with a built-in modem. Connection to any communication line other than an analog phone line could cause a computer system failure.
Page 49: Underside
Satellite A500/A500D Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. 1. Battery safety lock 2. Battery release latch 3. Battery 4.
Page 50 Satellite A500/A500D Hard disk drive The hard disk drive contains the main storage for the computer. Disk size varies depending on the model purchased. Memory module The memory module slots are located here. The slots memory module slots allow for the installation, replacement and removal of additional memory modules.
Page 51: Front With The Display Open
Satellite A500/A500D Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 1. Power button 2.
Page 52 Satellite A500/A500D Keep foreign objects out of the speakers. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. Front operation Eight panels are available for use: panel (eight panels)
Page 53 Satellite A500/A500D Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound system section in Chapter 4, Operating Basics for more information. Some models are equipped with a microphone. Web Camera The Web Camera is a device that allows you to record video or take photographs with your computer.
Page 54: Function Buttons
CD/DVD/BD button Press this button to launch an application program that allows Windows Media Player / TOSHIBA DVD PLAYER/WinDVD BD for TOSHIBA. Play/Pause button Press this button to begin playing an audio CD, a DVD movie or digital audio files. This button also acts as a Pause button.
Page 55: System Indicators
Satellite A500/A500D System indicators The LED system indicators for specific computer operations glow when those operations are in progress. Figure 2-7 System indicators DC IN The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor.
Page 56: Keyboard Indicators
Satellite A500/A500D Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad Enable/Disable button. Figure 2-8 Keypad indicators CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Touchpad Enable/ The touchpad indicator below this button glows Disable button white when the touchpad is activated.
Page 57: Optical Disc Drives
This section describes the types of writable CD/DVD/BD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Please refer to Chapter 4, Operating Basics for further information.
Page 58 Satellite A500/A500D CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once. DVDs DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs can be written only once.
Page 59: Dvd Super Multi Drive
Satellite A500/A500D DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CD’s and DVD’s as well as run 12cm(4.72") and 8cm(3.15") (for Tray type) or 12cm (4.72") (for Slot type) CD’s and DVD’s without using an adaptor.
Page 60: Remote Controller
Satellite A500/A500D Remote Controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: Full size remote controller Slim size remote controller Some models are included with either a Full size remote controller or Slim size remote controller.
Page 61 Satellite A500/A500D Full Size Remote Controller 1. Power 14. OK 2. Access indicator 15. Volume Control 3. Record 16. Channel/Page Control 4. Stop 17. Start 5. Pause 18. Mute 6. Play 19. Recorded TV 7. REW (Rewind) 20. Guide 8. FWD (Fast Forward) 21.
Page 62 Satellite A500/A500D Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel ->...
Page 63 Satellite A500/A500D Volume + Increases the volume while watching TV, viewing DVD’s or replaying CD’s. Volume - Decreases the volume while watching TV, viewing DVD’s or replaying CD’s. Start Opens Media Center to the main window. Channel/Page up (+) Changes the TV channel or moves a page up and down (-) and down, depending on the available options.
Page 64: Slim Size Remote Controller
Satellite A500/A500D Slim Size Remote Controller 1. CD/DVD/BD 11. Mute 2. Brightness down 12. Back 3. Brightness up 13. More Info 4. Power 14. Start 5. Volume + 15. REW (Rewind) 6. Volume - 16. Play/Pause 7. DVD Menu 17. FWD (Fast Forward) 8.
Page 65 Satellite A500/A500D Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel -> System and Security ->...
Page 66: Using The Remote Controller
Satellite A500/A500D Using the Remote Controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. The Remote Controller is designed specifically for this computer. Some application programs may not support remote control functions. Operational range of the Remote Controller Point the Remote controller at your computer and press a button.
Page 67: Installing/Removing Batteries
Satellite A500/A500D Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. When direct sunlight or strong fluorescent light strikes the infrared receiver window.
Page 68: Installing The Batteries
Satellite A500/A500D Type of battery that can be used for the Full Size Remote Controller When the batteries shipped with the Remote Controller are discharged, replace them with commercially available AA manganese batteries or AA alkaline batteries. Other types or battery should not be used. Installing the batteries 1.
Page 69: Replacing The Batteries
Satellite A500/A500D Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.
Page 70: Replacing The Battery
Satellite A500/A500D 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the battery 1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. Figure 2-19 Removing the batteries 3.
Page 71: Ac Adaptor
Satellite A500/A500D Removing a Slim size remote controller To remove a Slim size remote controller, follow the steps as detailed below: 1. Press a Slim size remote controller slightly to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot. Figure 2-21 Removing a Slim size remote controller AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 90 to...
Page 72 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 73: Chapter 3 Getting Started
Satellite A500/A500D Chapter 3 Getting Started If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6, Replacing the battery pack, for further information about installing the battery pack.
Page 74: Connecting The Ac Adaptor
Modes. Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
Page 75 Satellite A500/A500D 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.
Page 76: Opening The Display
Satellite A500/A500D Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
Page 77: Turning On The Power
Satellite A500/A500D Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes, for more information.
Page 78: Turning Off The Power
Satellite A500/A500D Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on.
Page 79: Starting Hibernation Mode
Satellite A500/A500D Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
Page 80: Sleep Mode
Satellite A500/A500D Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off.
Page 81: Restarting The Computer
Satellite A500/A500D Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, Keyboard, for further details. You can enter Sleep Mode in one of four ways: Click Start then click the arrow button ( ) in the power management button ( ) and select Sleep from the menu.
Page 82: System Recovery Options
Creating optical Recovery Discs and restoring the pre-installed software from them Restoring the pre-installed software from the Recovery hard disk drive Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them* * Please note that this service is not free-of-charge.
Page 83 Satellite A500/A500D Creating Optical Recovery Discs This section describes how to create Recovery Discs. Be sure to connect the AC adaptor when you create Recovery Discs. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU.
Page 84 1. Turn off your computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.
Page 85: Ordering Recovery Discs From Toshiba
2. While holding down F12 key on the keyboard, turn on your computer - when TOSHIBA Leading Innovation>>> appears, release the F12 key. 3. Use the up and down cursor keys to select the CD-ROM icon from the menu.
Page 86 Satellite A500/A500D 3-14 User’s Manual...
Page 87: Chapter 4 Operating Basics
Satellite A500/A500D Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Page 88: Touch Pad Gesture
Satellite A500/A500D Touch Pad Gesture There are four convenient gestures that make users operate the system easier and faster. ChiralMotion You can scroll vertically and horizontally. To enable these features, select the Enable vertical scrolling and Enable horizontal scrolling check boxes.
Page 89: Using The Fingerprint Sensor
Satellite A500/A500D The Touchpad Enable/Disable button below the spacebar allows you to turn off the touchpad while using a mouse. Press the button again to enable the touchpad. You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse.
Page 90: Points To Note About The Fingerprint Sensor
Satellite A500/A500D Figure 4-2 Slide the finger over the recognition sensor Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.
Page 91 Satellite A500/A500D Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.
Page 92: Fingerprint Sensor Limitations
TOSHIBA does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times.TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 93: How To Delete The Fingerprint Data
If you hand over the PC to others, or dispose of it, the following operations are recommended. 1. Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility. 2. The TOSHIBA Fingerprint Utility main menu screen is displayed.
Page 94: Windows Logon Via Fingerprint Authentication
It is necessary to register the User Password before using the fingerprint Pre-OS feature and its extended function, the fingerprint Single Sign-On feature. Please use TOSHIBA HW Setup to register the User Password. If you fail fingerprint authentication more than five times, you must enter the User Password or Supervisor Password manually to start the computer.
Page 95 Check that your fingerprint is enrolled before configuring the settings. 1. Logon as Administrator means a user has administrator privileges. 2. Click Start, point to All Programs, point to TOSHIBA, point to Utilities, point to TOSHIBA Fingerprint Utility and click it.
Page 96: Using The Toshiba Usb Sleep-And-Charge Function
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 97 Satellite A500/A500D When “USB Sleep-and-Charge function” is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 98: Using Optical Disk Drives
Satellite A500/A500D Starting the USB Sleep and Charge Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge; or Control Panel -> Hardware and Sound -> TOSHIBA USB Sleep and Charge.
Page 99: Loading Discs
Satellite A500/A500D Use the DVD playback application to view DVD-Video discs. Use only round standard (12cm) disc with this slot ODD. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. Loading discs Tray ODD To load CD/DVD/BD’s, follow the steps as listed below and refer to figures...
Page 100 Satellite A500/A500D 3. Lay the CD/DVD/BD, label side up, in the disc tray. Figure 4-5 Inserting a CD/DVD/BD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD, DVD or BD, you will need to turn it slightly at an angle when you place it in the disc tray.
Page 101: Removing Discs
Satellite A500/A500D Slot ODD To load CD/DVD’s, follow the steps as listed below and refer to following figures. 1. When the computer’s power is on, insert CD/DVD into the ODD directly. Removing discs Tray ODD Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray.
Page 102: Optical Drive Auto Lock
Satellite A500/A500D 2. The CD/DVD/BD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. Figure 4-6 Removing a CD/DVD/BD 3.
Page 103 Satellite A500/A500D Lock Time Settings for Optical Drive Auto Lock This sets the amount of time required to pass before the optical disc drive eject button unlocks when the Computer detects vibration or other shock. 1. Right click on the Optical Drive Power icon on the Taskbar. 2.
Page 104: Function Buttons
CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM, DVD-R (Dual Layer) or BD- R/BD-RE discs. TOSHIBA Disc Creator and Corel DVD MovieFactory are provided as writing software with this computer. Corel DVD MovieFactory can be used to write files in video format.
Page 105: Important Message
CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket.
Page 106 Satellite A500/A500D BD Writer drive CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. Hitachi Maxell,Ltd. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: (DVD Specifications for Recordable Disc for General Version 2.0) TAIYO YUDEN Co.,Ltd.
Page 107 Satellite A500/A500D DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable.
Page 108: When Writing Or Rewriting
CD/DVD/BD - do not try to write from shared devices such as a server or any other network device. Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
Page 109: Toshiba Disc Creator
TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator.
Page 110: Data Verification
Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
Page 111 Method 1: Simplified steps for making a DVD-Video from adding video source: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> DVD MovieFactory Launcher to launch DVD MovieFactory. 2. Insert a DVD-RW or DVD+RW disc in Burner.
Page 112: Important Information For Use
Please refer to the Help and Manual files for additional DVD MovieFactory information. Opening the DVD MovieFactory Manual Start -> All Programs -> DVD MovieFactory for TOSHIBA -> User Manual -> DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD: 1.
Page 113: Toshiba Dvd Player
If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA DVD Player Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: Notes on use Frame dropping, audio skipping or out of sync audio and video may occur during playback of some DVD Video titles.
Page 114 Fn + F1 keys when running the “TOSHIBA DVD PLAYER”. Display Devices & Audio 1. “TOSHIBA DVD PLAYER” will only run when “Colors” is set to “True Color (32 bit)”. The “Colors” setting can be adjusted on the “Monitor” tab in the “Display Settings”.
Page 115: Starting Toshiba Dvd Player
TOSHIBA DVD PLAYER 1. “TOSHIBA DVD PLAYER” software is supported for playback of DVD-Video and DVD-VR. 2. The “TOSHIBA DVD PLAYER” does not have a parental control function. 3. In order to protect copyrights, the Windows Print Screen function is disabled when “TOSHIBA DVD PLAYER”...
Page 116 ([Region] tab in [Setup] dialogue). When you purchase BD Video, make sure it matches your drive, otherwise it will not play properly. To playback video on external display or TV using “WinDVD BD for TOSHIBA”, output devices like display or TV which have RGB or HDCP supported HDMI port. 4-30...
Page 117: Media Care
Satellite A500/A500D The Blu-ray disc movie can be played only with internal LCD display or external devices connected by RGB and HDMI output. WinDVD does not support Clone mode (DualView) which plays on internal LCD and external display or TV. This product does not play HD DVD discs.
Page 118: Floppy Diskettes
Satellite A500/A500D Floppy diskettes The USB floppy diskette drive is available only as an option. 1. Store your floppy diskettes in the container they came in to protect them and keep them clean. If a floppy diskette becomes dirty, clean it with a soft, lightly dampened cloth - do not use cleaning fluid.
Page 119: Sound System
Satellite A500/A500D Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speaker icon on the task tray. 2.
Page 120: Speaker Configuration
Satellite A500/A500D Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone jack to record sound. If an external microphone or audio cable is connected to the Microphone jack, the Realtek HD Audio Manager Connector Settings dialog will be displayed allowing selection of either “Line In”...
Page 121: Using The Web Camera
Satellite A500/A500D Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
Page 122: Using Toshiba Web Camera Application
Satellite A500/A500D Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows 7; if you need to restart it go to Start -> All Programs -> ® TOSHIBA -> Utilities -> Web Camera Application.
Page 123: Using Toshiba Face Recognition
Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 124: How To Register The Face Recognition Data
To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered.
Page 125: Windows Logon Via Toshiba Face Recognition
How to launch the help file For further information on this utility, please refer to the help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
Page 126 Satellite A500/A500D 1:N Mode Login screen 1. Turn on the computer. 2. The Select Tiles screen will be displayed. 3. Select Start face recognition ( 4. “Please face the camera” will be displayed. 5. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another.
Page 127: Modem
Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...
Page 128: Properties Menu
Satellite A500/A500D 4. Select either a region from the region menu or a telephony location from the sub-menu. When you click a region it becomes the modem’s default selection for any new dialing locations that are created within the Windows Control Panel (Phone and Modem Options).
Page 129 Satellite A500/A500D Connecting the modular cable Connection to any communication line other than an analog phone line could cause a computer system failure. Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 130: Tv Tuner
Satellite A500/A500D TV Tuner Use the My TV feature of Media Center in Windows mode to watch TV programs or record them. Attach a TV Tuner antenna to the tv tuner jack on the computer. Some models are equipped with the TV tuner. The dimensions and shape of the TV antenna port vary for different regions.
Page 131 Satellite A500/A500D If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entirely prevent) possible electric shock caused by lightning.
Page 132: Wireless Communications
Satellite A500/A500D Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with Wireless Communication switch. Some models are equipped with both Wireless LAN and Bluetooth functions. Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard.
Page 133: Bluetooth Wireless Technology
If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology Bluetooth™...
Page 134: Product Support
Satellite A500/A500D Release Notes related to the Bluetooth Stack for Windows ® ® by TOSHIBA 1. Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth™ Stack. 2. Multi-user considerations: On Windows ®...
Page 135: Lan
Satellite A500/A500D Wireless communication indicator The wireless communication indicator shows the status of the computer’s wireless communication functions. Indicator status Indication Indicator off The wireless communication switch is off. No wireless functionality is available. Indicator glows Wireless communication switch is on. Wireless LAN or Bluetooth is turned on by an application.
Page 136: Connecting The Lan Cable
Satellite A500/A500D Connecting the LAN cable Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
Page 137: Cleaning The Computer
Satellite A500/A500D Disconnecting the LAN cable Make sure the LAN Active indicator (amber LED) is out before you disconnect the computer from the LAN. To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector.
Page 138: Moving The Computer
Satellite A500/A500D Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off.
Page 139: Using The Hard Disk Drive (Hdd) Protection
TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start -> All Programs -> TOSHIBA -> HDD Protection Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.
Page 140 Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
Page 141: Chapter 5 The Keyboard
Satellite A500/A500D Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Page 142: Function Keys: F1
Soft keys: FN key combinations The FN (function) key is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Page 143: Hot Keys
Satellite A500/A500D Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters “Lock computer mode”. To restore your desktop, you need to log on again.
Page 144 Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution. TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows.
Page 145: Windows Special Keys
Satellite A500/A500D FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
Page 146 Satellite A500/A500D User’s Manual...
Page 147: Chapter 6 Power And Power-Up Modes
Satellite A500/A500D Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Page 148: Power Indicators
Satellite A500/A500D Table 6-1 Power conditions continued Power on Power off (no operation) AC adaptor Battery charge is • Operates above low battery • LED: Battery off connected trigger point DC IN off Battery charge is • Operates below low battery •...
Page 149: Battery
Satellite A500/A500D DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Indicates the AC adaptor is connected and is correctly White supplying power to the computer. Under any other conditions, the indicator does not light.
Page 150: Real Time Clock Battery
Press <F1> to resume, <F2> to Setup. The computer’s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of.
Page 151: Care And Use Of The Battery Pack
Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened.
Page 152: Battery Charging Notice
- the Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.
Page 153: Monitoring Battery Capacity
Satellite A500/A500D In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.
Page 154: Retaining Data With Power Off
Satellite A500/A500D Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
Page 155: Replacing The Battery Pack
Satellite A500/A500D Disconnect the AC adaptor when the battery is fully charged - overcharging will make the battery hot and can shorten its operating life. If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. Store spare battery packs in a cool dry place out of direct sunlight.
Page 156 Satellite A500/A500D 5. Slide the battery safety lock towards the release ( ) position to make the battery release latch movable. Figure 6-1 Releasing the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2).
Page 157: Toshiba Password Utility
Figure 6-3 Securing the battery pack 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows ®...
Page 158: Supervisor Password
If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the supervisor password.
Page 159: Power-Up Modes
Satellite A500/A500D Power-up modes The computer has three power-up modes: Hibernation (saves data in memory to the hard disk) Sleep (power remains on, maintaining the data in memory, but the CPU and all other devices effectively enter a “sleep” mode) Boot (does not save data in memory) Refer also to the section Turning off the power in Chapter 3, Getting...
Page 160 Satellite A500/A500D 6-14 User’s Manual...
Page 161: Chapter 7 Hw Setup And Passwords
Password, Display, Boot Priority, Keyboard, USB, LAN, LED Illumination and Button Setting. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
Page 162: User Password
Satellite A500/A500D General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time.
Page 163: Boot Priority
Satellite A500/A500D 3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1.
Page 164: Legacy Usb Support
Satellite A500/A500D Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep mode. Enabled Enables the Wake-up on Keyboard feature.
Page 165 Satellite A500/A500D Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN function (Default). Disabled Disables Built-in LAN function. Illumination Illumination ON/OFF This feature allows you to set conditions for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) On.
Page 166 Satellite A500/A500D User’s Manual...
Page 167: Chapter 8 Optional Devices
Satellite A500/A500D Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
Page 168: Expresscard
The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
Page 169: Removing An Expresscard
Satellite A500/A500D Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard eject button to partially extend it out of the computer.
Page 170: Bridge Media Slot
Satellite A500/A500D Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
Page 171: Memory Media
Satellite A500/A500D Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Page 172: Additional Memory Module
You can access the inserted memory modules efficiently in dual channel. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions. a. The computer is turned on.
Page 173: Installing A Memory Module
Satellite A500/A500D Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flash in the following ways: If there is an error in only Slot A or no memory module is inserted in Slot A: repeatedly flashes amber twice, then green.
Page 174 Satellite A500/A500D 4. Align the notch of the memory module with that of the memory module slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place.
Page 175: Battery Packs
Satellite A500/A500D Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3,...
Page 176: Usb Floppy Diskette Drive
Satellite A500/A500D USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3.5" floppy diskette and connects to one of the computer’s USB ports. The USB floppy diskette drive is available only as an option. 1.
Page 177 Satellite A500/A500D Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into one of the computer’s free USB ports.
Page 178: Esata (External Serial Ata)
Satellite A500/A500D eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the USB (eSATA combo) port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port. Make sure the connector is properly aligned with the socket.Do not try to force the connection, doing so can damage the connecting pins.
Page 179: External Monitor
Satellite A500/A500D Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped.
Page 180: Television Via Hdmi
Satellite A500/A500D When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device. If you have problems on getting an image displayed on the correct monitor, you should use the FN + F5 hot key to change the display settings (if you then disconnect the external monitor before you turn the computer’s power off, be sure to press FN + F5 hot key again to switch to the internal display).
Page 181 Satellite A500/A500D For all display 1. Click Start -> Control Panel -> Appearance and Personalization -> Adjust screen resolution. 2. Connect Display Cable and choose Display setting. User’s Manual 8-15...
Page 182 Satellite A500/A500D 3. Choose “Duplicate these displays” of Multiple displays. System displays on Mobile PC display, TV or Monitor at the same time. 4. Choose “Extend these displays” of Multiple displays. System desktop extends on TV or Monitor. 8-16 User’s Manual...
Page 183 Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: Use the TV remote control to output the computer screen onto the TV screen.
Page 184: Security Lock
Satellite A500/A500D Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
Page 185: Chapter 9 Troubleshooting
Satellite A500/A500D Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Page 186: Preliminary Checklist
Satellite A500/A500D Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Page 187: Hardware And System Checklist
Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
Page 188: Self Test
This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: The computer stops and does not proceed to display information or messages except for the TOSHIBA logo.
Page 189: Overheating Power Down
Satellite A500/A500D Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator...
Page 190 Satellite A500/A500D Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes, for more information on these indicators, together with general battery operation.
Page 191: Real Time Clock
Date/Time. Time]. Password Problem Procedure Cannot enter Please refer to the TOSHIBA Password Utility password section in Chapter 6, Power and Power-up Modes, for further information. Keyboard Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, Keyboard, for further information.
Page 192: Internal Display Panel
Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Page 193: Solid State Drive
- if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility- please refer to the Boot Priority section in...
Page 194: Hard Disk Drive
- if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility- please refer to the Boot Priority section in...
Page 195 Satellite A500/A500D DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive’s disc tray is securely closed - CD/DVD in the drive press it gently into the computer until it clicks into place.
Page 196 Satellite A500/A500D BD writer drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive’s disc tray is securely closed - CD/DVD/BDs in the press it gently into the computer until it clicks into drive place.
Page 197 Satellite A500/A500D USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.
Page 198 Satellite A500/A500D SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory Remove the SD/SDHC memory card, miniSD/ card, miniSD/microSD microSD Card from the computer and then Card error occurs reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC memory card, miniSD/microSD Card for further...
Page 199: Xd Picture Card
Satellite A500/A500D xD picture card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure xD picture card error Remove the xD picture card from the computer occurs and then reinsert it in order to ensure it is firmly connected.
Page 200 Satellite A500/A500D Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem Procedure On-screen pointer In this instance the system might be busy - Try does not respond moving the mouse again after waiting a short while.
Page 201: Usb Mouse
Satellite A500/A500D USB mouse Problem Procedure On-screen pointer In this instance the system might be busy. Try moving the mouse again after waiting a short does not respond to while. Check to make sure the Touchpad isn’t mouse operation enabled. Press the Touchpad Enable/disable button below the spacebar.
Page 202: Fingerprint Sensor
Satellite A500/A500D Fingerprint Sensor Problem Procedure Reading of the In this instance you should try the fingerprint reading operation again using the correct finger fingerprint was not position - please refer to Using the Fingerprint successful. Sensor in Chapter 4, Operating Basics, for further information.
Page 203 Satellite A500/A500D USB Sleep-and-Charge function Problem Procedure I cannot use the “USB The setting of “USB Sleep-and-Charge function” may be [Disabled]. Change the setting to Sleep-and-Charge [Enabled]. function”. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
Page 204: Esata Device
Satellite A500/A500D Problem Procedure External devices Some external devices may not work when connected to a compatible port when the “USB connected to the Sleep-and-Charge function” is [Enabled]. compatible ports do not work when Reconnect the external device after turning ON connected to a the computer.
Page 205 Satellite A500/A500D Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem Procedure If there is a memory In the event of Power indicator flashes when the malfunction, the computer is turned on you should initially ensure Power indicator will that the installed memory module(s) are...
Page 206: Volume Control
Satellite A500/A500D Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control. Press the Volume UP button to increase the volume and press the Volume DOWN button to decrease the volume.
Page 207 Satellite A500/A500D External monitor Please also refer to Chapter 8, Optional Devices, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.
Page 208 Satellite A500/A500D Modem This information is applicable to the models equipped with a built-in modem. Problem Procedure Communication Make sure the computer’s internal modem software can’t initialize settings are correct. Please refer to the Phone modem and Modem Options link within the Windows Control Panel.
Page 209: Wireless Lan
Satellite A500/A500D Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. Wake-up on LAN does Make sure the AC adaptor is connected. not work The Wake-up on LAN function consumes power even when the system is off.
Page 210: Toshiba Support
TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call...
Page 211: Where To Write
Satellite A500/A500D Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com on the internet. User’s Manual...
Page 212 Satellite A500/A500D 9-28 User’s Manual...
Page 213: Chapter 10 Disclaimers
Satellite A500/A500D Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. Central Processing Unit (“CPU”) Performance Disclaimer. CPU performance in your computer product may vary from specifications under the following conditions: use of certain external peripheral products...
Page 214: Battery Life
Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Page 215: External Hdd Capacity
Satellite A500/A500D Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you will not be able to increase the brightness of the screen.
Page 216: Copy Protection
Satellite A500/A500D Non-applicable Icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series. Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features.
Page 217: Appendix A Specifications
Satellite A500/A500D Appendix A Specifications This appendix summarizes the computer’s technical specifications. Environmental requirements Operating Non-operating Ambient 5°C to 35°C -20°C to 60°C temperature Relative humidity 20% to 80% 10% to 90% Altitude 0 to 3,000 meters 0 to 10,000 meters (from sea level) Power Requirements AC adaptor...
Page 218 Satellite A500/A500D Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications...
Page 219: Appendix B Display Controller
Satellite A500/A500D Appendix B Display Controller Display controller The display controller interprets software commands into hardware com-mands that turn particular pixels on or off. A high-resolution external monitor connected to the computer can display up to 1600 horizontal and 1200 vertical pixels at up to 16M colors. The display controller also controls the video mode, which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen.
Page 220 Satellite A500/A500D User’s Manual...
Page 221: Appendix C Wireless Lan
Satellite A500/A500D Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Mini Card IEEE 802.11 Standard for Wireless LANS Compatibility Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
Page 222: Radio Characteristics
Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
Page 223 Satellite A500/A500D Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range 2400-2483.5 MHz Channel ID 2412 2417 2422 2427 2432 2437 2442 2447 2452 2457* 2462 2467* 2472* When installing Wireless LAN cards, the channel configuration is managed as follows: For wireless clients that operate in a Wireless LAN infrastructure, the Wireless LAN card will automatically start operation at the channel...
Page 224 Satellite A500/A500D Table Wireless IEEE 802.11 Channels Sets (Revision A) Frequency Range 5150-5850 MHz Note Channel ID 5180 5200 5220 5240 5260 5280 5300 5320 5500 5520 5540 5560 5580 5600 5620 5640 5660 5680 5700 5745 US only 5765 US only 5785 US only...
Page 225: Ac Power Cord And Connectors
Satellite A500/A500D Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm...
Page 226 Satellite A500/A500D In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
Page 227: Toshiba Pc Health Monitor
Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
Page 228: Starting The Toshiba Pc Health Monitor
Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. Click the icon in the notification area, then click the “Click here to enable TOSHIBA PC Health Monitor.”...
Page 229: If Your Computer Is Stolen
What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: Fill in the TOSHIBA Theft Registration form (or a copy of it) below. Attach a copy of your receipt showing where your computer was purchased.
Page 230 Satellite A500/A500D TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite A500) Model number: (e.g. PSL50EYXT) Serial number: (e.g. 12345678G)
Page 231 Satellite A500/A500D Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC: Alternating current ACPI: Advanced Configuration and Power Interface ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
Page 232 Satellite A500/A500D FIR: fast infrared GB: gigabyte HDD: hard disk drive GPS: Global Positioning System HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode...
Page 233 Satellite A500/A500D adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
Page 234 Satellite A500/A500D board: A circuit board. An internal card containing electronic components, called chips, which perform a specific function or increase the capabilities of the system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory.
Page 235 Satellite A500/A500D click: To press and release the pointing device’s primary button without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated. See also double-click. CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power.
Page 236 Satellite A500/A500D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte. If data bits = 7 the computer can generate 128 unique characters.
Page 237 Satellite A500/A500D DVB-T (Digital Video Broadcasting - Terrestrial): Also known as terrestrial digital TV. Digital TV broadcasting standard. DVD-R (+R, -R): A Digital Versatile Disc Recordable disc can be written once and read many times. The DVD-R drive uses a laser to read data from the disc.
Page 238 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of preparing a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
Page 239 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
Page 240 Satellite A500/A500D L1 cache: Level one cache. Memory cache built into the processor to help improve processing speed. See also cache memory, L2 cache. L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory.
Page 241 Satellite A500/A500D motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. MP3: An audio compression standard that enables high-quality transmission and real-time playback of sound files.
Page 242 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
Page 243 Satellite A500/A500D resolution: A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically restart: Resetting a computer without turning it off (also called “warm boot”, “soft reset”...
Page 244 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
Page 245 Bluetooth, 1-11, 4-47 Fingerprint Sensor Bluetooth Stack for Windows by problems, 9-18 Toshiba, 1-16 FN + 1 (TOSHIBA Zooming Utility reduce), problems, 9-25 Bridge media slot, 1-9, 2-1, 8-4 FN + 2 (TOSHIBA Zooming Utility enlarge), indicator, 2-13 using, 8-4...
Page 246 Mute, 5-3 CD/DVD/BDs, 4-31 Output, 5-3 Memory, 1-3 Power Plan, 5-3 expansion, 1-18 Sleep, 5-3 installing, 8-7 TOSHIBA Zooming Utility (enlarge), removing, 8-9 Modem, 1-10, 4-41 TOSHIBA Zooming Utility (reduce), connecting, 4-43 disconnecting, 4-43 Touch Pad, 5-4 jack, 2-6 Wireless, 5-4...
Page 247 Memory Stick/Memory Stick PRO/ Memory Stick PRO Duo, 9-14 TOSHIBA Assist, 1-16 Modem, 9-24 TOSHIBA ConfigFree, 1-16 MultiMediaCard, 9-15 TOSHIBA Disc Creator, 1-16, 4-23 Overheating power down, 9-5 TOSHIBA HDD Protection, 1-13 Password, 9-7 TOSHIBA PC Diagnostic Tool, 1-14 Pointing device, 9-16...
Page 248 Satellite A500/A500D Web Camera, 1-9 Wireless communication, 4-46 indicator, 4-49 Wireless communication switch, 1-11, 2-2, 4-48 Wireless LAN, 1-11, 4-46 problems, 9-25 xD picture card problems, 9-15 Index-4 User’s Manual...

This manual is also suitable for:

Satellite a505-sp6022 Satellite a505-sp7914 Psar9c-01v002 Satellite a500d series Satellite a500 series

Toshiba Satellite A500-ST56X1 User Manual

Table of Contents

Chapter 1 Introduction

Chapter 2 The Grand Tour

Chapter 3 Getting Started

Chapter 4 Operating Basics

Chapter 5 The Keyboard

Chapter 6 Power and Power-Up Modes

Chapter 7 HW Setup and Passwords

Chapter 8 Optional Devices

Chapter 9 Troubleshooting

Chapter 10 Disclaimers

Appendix A Specifications

Appendix B Display Controller

Appendix C Wireless LAN

Appendix D AC Power Cord and Connectors

Appendix E TOSHIBA PC Health Monitor

Toshiba Disc Creator

Quick Links

Chapters

Related Manuals for Toshiba Satellite A500-ST56X1

Summary of Contents for Toshiba Satellite A500-ST56X1