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Andersen QUARTZ Installer Manual

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QUARTZ
Installer Manual
www.andersen-ev.com
Revision 1.0

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Summary of Contents for Andersen QUARTZ

  • Page 1 QUARTZ Installer Manual www.andersen-ev.com Revision 1.0...
  • Page 2 ANDERSEN DISCLAIMER The Andersen Quartz should only be installed by an electrician with the appropriate knowledge and qualifications. The installation must comply with the current editions of the IET Code of Practice for Electric Vehicle Charging Equipment installation and IET BS 7671 Requirements for Electrical Installations.

  • Page 3: Tools Required

    Quartz Tools Required 2mm terminal screwdriver 1.5mm HEX Included T-25 Anti-Tamper 3x Grid CT Clamps if 4x 60mm security Bit 22kW charger mounting 1x 25mm screws 25mm Step Compression Grommet Gland for cable entry Grid CT Clamp 4x rubber sealing...
  • Page 4 OPERATION LED STATUS LIGHT Solid white LED - charge point is in standby mode Solid magenta LED - waiting for scheduled charge to start Solid orange LED - waiting for sufficient solar to start charge Pulsating green LED - vehicle is charging Solid green LED - vehicle has finished charging Solid blue LED - charge point is locked by user Solid red LED - charge point has detected an error...
  • Page 5 Unpacking and Preparation Package Contents: Andersen Quartz Unit Fitting Kit Welcome Pack Drill template Grid CT Clamp (x3 if 3-phase) Solar CT Clamp (if purchased) - N/A for 22kW unit Cable hook (if purchased) Preparation - First Steps: Carefully remove charge point from box...
  • Page 6 Step 1: Position & drill fixing holes Using the drill template provided, position and mark fixing holes and cable entry prior to drilling (rear entry only) To download and print a to-scale drill template scan here Ensure you print on A4 paper...
  • Page 7 Step 2: Remove trim Using a 1.5mm Allen key loosen the angled grub screw on the underside of the charge point to release the centre trim Grub screw does not need to be completely removed With the grub screw loosened, apply a small amount of pressure upwards to slide off the centre trim...
  • Page 8 Step 3: Remove casing Using a T-25 Anti-Tamper Security Bit loosen and remove the 4x counter sunk screws to release the casing Please avoid using any battery operated drills to remove screws...
  • Page 9 Step 4: Deciding a cable entry Cable can enter the unit from 2 positions: 1-bottom entry 2-rear entry See steps 5a and 5b on requirements for cable entry 1x 25mm compression gland provided for power supply cable Note: The alternative hole with the cone grommet can be used for a separate data cable if applicable...
  • Page 10 Step 5b: Supply cable rear entry Remove locknut in preparation for the charge point to be installed over the gland 10mm 160mm 20mm The gland needs to have a 20mm gap between the wall and the back of the gland Allow 10mm of uncut outer sheathing at locknut end Note: Fit and tighten gland...
  • Page 11 Step 6: Sensor Cable Entry Make small piercing in the gland’s tip and pass the data cable through, ensuring it has a Install cone gland in the remaining tight seal cable entry...

  • Page 12: Step 7: Mounting To The Wall

    Step 7: Mounting to the wall Ensure the surface is a permanent fixture, and is flush and suitable The 60mm screws provided Use the 60mm mounting may not always be suitable for screws and seal washers the surface material being provided to mount the unit to fitted to the surface...
  • Page 13 Step 8: Terminate Sensor Cables Single phase Advanced Advanced Grid+ Grid- Solar+ Solar- 3-phase Grid+ Grid- Grid+ Grid- Grid+ Grid- CAT6 shielded data cable recommended Please follow commissioning guides for load limiting and solar features...

  • Page 14: Step 9: Mains Supply Connection

    Step 9: Mains Supply Connection Open lever connector. Insert cables. Close lever and ensure there is a noticeable click SUPPLY Note: Any stranded cables to be ferruled and crimped Strip length: 10mm...
  • Page 15 Step 10: Connect earth bond & fit front housing Locate the earth fly lead which is attached to the charge point Carefully place the front casing casing. onto the unit and screw into place using screws provided Attach cable to the spade connection which is located below the mains terminals on the PCB...
  • Page 16 Step 11: Attach front insert Once the front casing is in place, install and tighten the x4 T-25 screws to 1.5Nm Slide the trim into place and tighten the grub screw until you feel slight tension...

  • Page 17: What You Will Need

    Commissioning an Andersen Charge Point What you will need A smart phone (iPhone or Android) with Bluetooth enabled A wireless broadband router and the Wi-Fi password The Boost button During this process, you will need to use the Boost button to put the charge point into set-up mode. The button can be found on the underside of the charge point on the left-hand side.
  • Page 18 Ensure you are logged out Press the toolbox located in the bottom right of the screen Follow the steps on the next screen to connect your charge point Scan the QR codes to download the Andersen app on both Apple and Android devices...
  • Page 19 Commissioning On your charge point, find and firmly press the Boost button three times You should now see the LED status light repeatedly flash cyan blue...
  • Page 20 Commissioning The Andersen App will Once the Andersen App start scanning for your has found all available charge point using networks, please select Bluetooth. Tap the the Wi-Fi you wish to ‘Connect’ Button on the connect to and enter the...
  • Page 21 Commissioning Once you have connected to the Wi-Fi network successfully, your signal strength will be displayed here along with confirmation of connection...
  • Page 22 Commissioning You will now be prompted to enter a PIN number to access the power settings. If you are a current Andersen affiliate you may already have this PIN Alternatively, please contact us Telephone: 01234 916125 Your installer commissioning is now...
  • Page 23 We recommend you become an Andersen affiliate Please scan the QR code below to submit an application to allow us to fully support you...
  • Page 24 CT CLAMP POSITIONS Solar Basic / Adaptive Fuse Position the CT clamp around a live conductor to monitor loads for the entire property and any generated export...
  • Page 25 CT CLAMP POSITIONS Solar Advanced Position the Solar CT clamp around the live conductor to monitor load for solar generation only...
  • Page 26 CT CLAMP POSITIONS 3-phase load limiting and basic solar Position the CT clamps around the live conductors to monitor loads for entire property and any generated export...
  • Page 27 Andersen Quartz Technical Data The mounting wall must be capable of supporting at Mounting Location least four times the weight of the unit (3.4kg) and must be fire resistant. Mode 3 (IEC 61851-1 complaint communication Charging Mode protocol RGB Status Lights - Socket Amenity light, White Display (Socketed version only).
  • Page 28 Electrical Specifications 7.2kW (1-phase) Rated Power 22kW (3 -phase 230 VAC Single Phase Rated Supply Voltage 400 VAC Three Phase 230 VAC +10% -6% 50Hz Voltage Tolerance / Frequency 400 VAC +10% -6% 50Hz Rated Current 32 Amps PEN fault detection Conforming to 722.411.4.1 (iii) (iv) Earth Leakage Protection Internal 6mA DC protection (EN 62955) 30mA AC...
  • Page 29 Dimensions Unboxed 286 x 172 x 110 mm Mounting Height Installed between 0.75m - 1.2m from ground level Maximum extended length 30 metres unshielded CAT5/6 OR 50 metres shielded CAT6 data cable CT Sensor Cable Any shielding to be suitably earthed 40A RCBO (BSO EN 61009) or Type A RCD / RCCB (BSO EN Recommended Upstream Protection 61008) + 40A MCB (BSO EN 60898) - B curve...
  • Page 30 DANGER Danger to life due to electrical voltage! Injuries due to electric shock and/or burns, possibly resulting in death, are possible. During all work, make sure at all times that power to the system is switched off and secured so it cannot inadvertently be switched on. Before commissioning the device, check that all screw and terminal connections are tight.

  • Page 31: We're Here To Help

    We're here to help Send us an email helpdesk@andersen-ev.com Call us Mon-Fri 08:00 - 19:00 Sat 09:00 - 14:00 +44 (0) 1234 916125 www.andersen-ev.com...

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