Epson SC-S9100 Series User Manual
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Epson SC-S9100 Series User Manual

Epson SC-S9100 Series User Manual

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User's Guide
CMP0483-01 EN

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Summary of Contents for Epson SC-S9100 Series

  • Page 1 User's Guide CMP0483-01 EN...

  • Page 2: Copyrights And Trademarks

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

  • Page 3: Note For North American And Latin American Users

    SC-S9100 Series User's Guide Copyrights and Trademarks Note for North American and Latin American Users IMPORTANT: Before using this product, make sure you read the online Safety Instructions.

  • Page 4: Table Of Contents

    Left and Right Edge Positions of Media..63 Using Epson Edge Dashboard....39 Printable Area and Image Print Area..65 Starting Procedure.
  • Page 5 What You Will Need..... 87 Epson Edge Print..... . . 151 Switching Modes.

  • Page 6: Meaning Of Symbols

    SC-S9100 Series User's Guide Notes on Manuals Product Model Notes on Manuals Descriptions Meaning of Symbols Some models described in this manual may not be sold in your country or region. To prevent injury to customers or third parties and...

  • Page 7: Viewing Video Manuals

    Epson Support for each region. Viewing Video Manuals The video manuals have been uploaded to YouTube. Click [Epson Video Manuals (video)] on the top page of the Online Manual (not available in all regions), or click the following blue text to view the manuals.
  • Page 8 SC-S9100 Series User's Guide Notes on Manuals You can input and search for keywords, such as the names of items you want to confirm. For Windows Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar.

  • Page 9: Introduction

    SC-S9100 Series User's Guide Introduction Introduction Printer Parts Front Section Maintenance covers (left) Open these covers to clean the area around the print head. Normally closed when using the printer. “Cleaning Around the Print Head/Area Around the Cap” on page 77 Drying fan The drying fan can be used to rapidly dry ink after printing.
  • Page 10 SC-S9100 Series User's Guide Introduction Tension bar The tension bar maintains tension to prevent slack of the media when winding it. Auto take-up reel unit Automatically takes up printed media. Media holder Place the roll core for media take-up on these holders. There is a holder on both the left and the right.
  • Page 11 SC-S9100 Series User's Guide Introduction Air filter This filter allows air to pass through the inside of the printer during operation and absorbs ink mist. The air filter is a consumable item. Replace the wiper unit at the same time.

  • Page 12: Inside

    SC-S9100 Series User's Guide Introduction Inside Print head The print head prints by moving left and right while emitting ink. When print results are dirty, check for dirt stuck to the print head and clean it, if necessary. Clean it at least once a month.
  • Page 13 SC-S9100 Series User's Guide Introduction Flushing pad Ink is discharged onto this pad during flushing. The flushing pad is a consumable item. Replace the wiper unit at the same time. “Replacing Maintenance Parts” on page 81 Wiper Unit Used to wipe off ink that is stuck to the surface of the print head nozzles. The wiper unit is a consumable item.

  • Page 14: Back

    SC-S9100 Series User's Guide Introduction Back Ink tube connector cover Covers the connection between the printer and the bulk ink solution. There is an ink tube connector inside. Normally, this should always be connected when using the printer. Port cover (top) Covers the ports where the USB and LAN cables are connected.
  • Page 15 SC-S9100 Series User's Guide Introduction Media feeding unit Load media to be used for printing. See the following for supported media. “Supported Media” on page 135 Media holder Place media on these holders. There is a holder on both the left and the right.
  • Page 16 SC-S9100 Series User's Guide Introduction Vent This opening allows for ventilation between the printer's inside and outside. Do not block the vent.

  • Page 17: Bulk Ink Solution

    SC-S9100 Series User's Guide Introduction Bulk ink solution Securing section This part securely attaches the bulk ink solution to the printer. Do not remove this when using the printer; use it in the same condition as when it was installed.

  • Page 18: Control Panel

    SC-S9100 Series User's Guide Introduction Control panel P Light (power light) The printer's operational status is indicated by a lit or flashing light. : The power is on. Flashing : The printer is performing an operation, such as receiving data, shutting down, or performing Head Cleaning.
  • Page 19 SC-S9100 Series User's Guide Introduction (home button) Press to return to the home screen after performing menu operations (when is lit). (home button) is not lit when it cannot be used. Screen Displays the printer's status, menus, error messages, and other information.

  • Page 20: Understanding And Operating The Display

    SC-S9100 Series User's Guide Introduction Understanding and Operating the Display Understanding the Display This section explains how to view the Home screen. The Home screen has the following two layouts and you can switch between them by pressing Home screen (status display) You can check the current status of the printer.
  • Page 21 SC-S9100 Series User's Guide Introduction Status display area Displays the printer's status and warning messages. Only the most recent notifications are shown in this area. You can check all warning notifications by pressing When a print job is received, the displayed content changes as shown below. The following provides an explan‐...
  • Page 22 SC-S9100 Series User's Guide Introduction Status of consumables Displays the approximate amount remaining and the status of consumables such as the ink supply unit. By pressing this area, you can check a more detailed estimate of the amount remaining and the part number for each consumable.
  • Page 23 SC-S9100 Series User's Guide Introduction Waste ink bottle status Indicates the approximate amount of space available in the waste ink bottle. The bar goes lower as the amount of remaining space decreases. : The waste ink bottle is almost full. Prepare a new waste ink bottle.
  • Page 24 (link to manual) Displays a QR code that takes you directly to the online manual. Depending on your country or region, the QR code may take you directly to the Epson Video Manuals. (Maintenance) The Maintenance menu is displayed on the screen, and you can perform maintenance such as cleaning parts and replacing consumables.
  • Page 25 SC-S9100 Series User's Guide Introduction (feed media to cutting position) Depending on the settings for the currently selected registered media, the end of the print may be on the plat‐ en heater after printing is complete. If you want to send the end of the print to the cutting position, you can press this area to feed the media to the cutting position.

  • Page 26: Operating Procedure

    SC-S9100 Series User's Guide Introduction Feeding Tension Displays the Feeding Tension setting. Press this area to change the setting if necessary, for example, if the media wrinkles during printing. Heater temperature The heater's current temperature is displayed on the top row, and the set temperature is displayed on the bot‐...
  • Page 27 SC-S9100 Series User's Guide Introduction If the following How To... button is displayed on a message screen, you can press this button to view a guide for the operating procedure. On the How To screen, press the button shown in the illustration to rotate the display 180˚. Tilt the control panel...

  • Page 28: Notes On Handling

    SC-S9100 Series User's Guide Introduction ❏ Do not bend or tug the waste ink tube. Ink could Notes on Handling spill inside or around the printer. ❏ Maintenance such as cleaning and replacement Notes when using the printer must be performed according to usage frequency or at recommended intervals.

  • Page 29: Notes When Not Using The Printer

    SC-S9100 Series User's Guide Introduction ❏ If you have not used the printer for a long time, check the print head for clogging before you start printing. Perform Head Cleaning if the print head is clogged. “How to Print a Nozzle Check Pattern” on page 84 ❏...

  • Page 30: Precautions When Handling And Storing Media

    SC-S9100 Series User's Guide Introduction ❏ Store ink supply units at room temperature out of ❏ To maintain the quality of the print head, this direct sunlight. printer stops printing before ink supply units are completely expended. ❏ To ensure print quality, we recommend using all ❏...

  • Page 31: Handling Media After Printing

    SC-S9100 Series User's Guide Introduction ❏ When not in use, media should be removed from ❏ To prevent discoloration, store prints as instructed the printer, rewound, and inserted in its original in the documentation supplied with the media. packaging for storage. Leaving media in the...
  • Page 32 SC-S9100 Series User's Guide Introduction Shake once every 24 hours After installing an ink supply unit, remove it and shake it thoroughly once every 24 hours. Shaking method U “Shaking” on page 78 Notes on storing ink supply units Store the ink supply units flat (horizontally).

  • Page 33: Software Supplied (For North America And Latin America)

    (Latin America) Note: Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print”, Epson's software RIP for Windows, is supplied with the printer. The Epson web site provides supported plug-in software for the printer.

  • Page 34: Mac

    ❏ You can download print settings files (EMX files) provided by Epson over a network. Import the downloaded EMX file into the commercial software RIP to use it. ❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection.
  • Page 35 SC-S9100 Series User's Guide Introduction This software is for network administrators. You can configure the network security settings from Web Config. It also provides an e-mail notification function to inform you about errors and other events on the printer. “Using Web Config” on page 41...

  • Page 36: Software Supplied (For Regions Other Than North America And Latin America)

    “Mac” on page 34 Note: Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print”, Epson's software RIP for Windows, is supplied with the printer. The Epson web site provides supported plug-in software for the printer.

  • Page 37: Software Supplied (Mac)

    RIP, import the downloaded EMX file into the commercial software RIP to use it. ❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection.
  • Page 38 ❏ You can download print settings files (EMX files) provided by Epson over a network. Import the downloaded EMX file into the commercial software RIP to use it. ❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection.

  • Page 39: Using Epson Edge Print (Windows Only)

    Files To print correctly on the media you are using, you must register the media's print information and the media setting values on the printer and in Epson Edge Print. ❏ Click Start - All Programs (or Programs) - Epson Software - Epson Edge Dashboard.

  • Page 40: Registering The Printer

    ❏ A communication driver provided with the printer has been installed on a computer Note: EPSON Software Updater is not available in all regions. ❏ The computer and printer are connected ❏ The printer is on standby North American and Latin American users: To check for software updates, visit https://epson.com/...

  • Page 41: Receiving Update Notifications

    Select your printer, and then click to check Receiving Update Notifications for the latest software. Start EPSON Software Updater. Click Auto update settings. Select an interval for checking for updates on the printer's Interval to Check box, and then click OK.

  • Page 42: Closing Procedure

    SC-S9100 Series User's Guide Introduction Click Log in at the top-right of the screen, enter Click the menu button for SC-S9100 Series your User Name and Current password, and Comm Driver from the list and select then click OK. Uninstall from the menu.

  • Page 43: Checking The Initial Password

    SC-S9100 Series User's Guide Introduction Checking the Initial Password The initial administrator password is on the label inside the left maintenance cover. ❏ If the label says "PASSWORD": The initial password is indicated in A next to PASSWORD. (In the example in the illustration, the initial password is "03212791".)

  • Page 44: Basic Operations

    Follow the instructions below to print correctly on 7. Print your media. Print from Epson Edge Print or a commercial software RIP. 1. Register media settings on the printer To print in the optimum conditions for the media you are...

  • Page 45: Notes When Handling Media

    Handle paper in its individual packaging until just Feeding Tension, and more. before loading the paper in the printer. When using the software RIP Epson Edge Print supplied with the printer, downloaded the EMX file Notes on Loading Media from Epson Edge Print.

  • Page 46: Loading Media

    SC-S9100 Series User's Guide Basic Operations Handle the media edge plates with care. ❏ When aligning the media edge plates with both edges of the media, make sure that the edges of the media are positioned so that they are at the centers of the holes in the media edge plates.

  • Page 47: Make Settings For Loaded Media

    SC-S9100 Series User's Guide Basic Operations Press How To... to view the loading procedure. When you have finished loading the media, the Media Settings screen is displayed. Press Media Follow the on-screen instructions to perform to select the registered media number that the procedure.

  • Page 48: Using The Auto Take-Up Reel Unit

    SC-S9100 Series User's Guide Basic Operations If the direction is different, press Roll Winding Follow the on-screen instructions. When Direction to change the setting. loading the media in the auto take-up reel unit, press Prepare for Take-up. See the following for information on loading media in the auto take-up reel unit.

  • Page 49: Getting Ready

    SC-S9100 Series User's Guide Basic Operations Press How To... on the screen to load the media into Caution: the auto take-up reel unit while checking the ❏ Follow the instructions in the manual when procedure on the panel's screen. Follow the on-screen instructions.
  • Page 50 SC-S9100 Series User's Guide Basic Operations Loosen the locking screw on the right media Important: holder and move it to the loading position that Do not pull the media by hand. Pulling by matches the inner diameter of the roll core.
  • Page 51 SC-S9100 Series User's Guide Basic Operations Insert the left media holder into the roll core Important: and press it against the roll core twice. Once the part labeled A cannot be seen, do not push it in any further. If it is inserted too far, the media will be taken up incorrectly.
  • Page 52 SC-S9100 Series User's Guide Basic Operations Taking-up when paper tape is Hold down the [ ] button on the control panel to feed out enough media for unavailable approximately one complete turn of the take-up roll core. While pulling the center of the media straight...

  • Page 53: Replacing The Media

    SC-S9100 Series User's Guide Basic Operations Set the Auto switch to match with the take-up Note: direction. You can also check for tension differences by gently tapping both ends of the media, as shown in the following illustration. Hold down the [ ] button until the media is taken-up one or two times.

  • Page 54: Replacing Media That Is Not Expended

    SC-S9100 Series User's Guide Basic Operations ❏ When the end of the media has come off the roll 2. Remove the media. core 3. Remove the rewound media. “Removing the Take-up Roll” on page 55 Settings for cutting media If the following settings are set to On in advance, Press How To...

  • Page 55: Removing Media

    SC-S9100 Series User's Guide Basic Operations Removing Media Press (feed media to cutting position) on the control panel screen. Flip the media loading lever to the back. Press Feed to Cut Position to feed the end of the print to the cutting position.
  • Page 56 SC-S9100 Series User's Guide Basic Operations Flip the Auto switch to Off. Move the media supports until they are about 15 cm (5.9 in.) inward from the left and right edges of the media, and then pull them out. Take up the cut media completely by positioning the Manual switch according to how the media is rolled.
  • Page 57 SC-S9100 Series User's Guide Basic Operations Rotate the handle for the media holder on the While supporting the media from below with left counterclockwise until it stops. your hand to prevent it from falling, pull out the media holder and lower the media onto the media supports.

  • Page 58: Before Printing

    SC-S9100 Series User's Guide Basic Operations While supporting the media, pull out the media Push in the media supports. holder and lower the media onto the media supports. Before Printing To maintain print quality, perform the following inspection before starting work each day.

  • Page 59: Optimizing Media Settings (Automatic Adjustment)

    When you download an EMX file using Epson Edge Print or Epson Edge Dashboard and register the media “When Automatic Adjustment Cannot be settings from the EMX file using Epson Edge Print or Performed (Manual Adjustment)” on page 60 Epson Edge Dashboard, the media settings are optimized to correct for the individual characteristics of the media you are using and your printer.

  • Page 60: When Automatic Adjustment Cannot Be Performed (Manual Adjustment)

    SC-S9100 Series User's Guide Basic Operations Press Start. When Automatic Adjustment An adjustment pattern is printed. Wait until Cannot be Performed (Manual printing is complete. Adjustment) Check the printed adjustment pattern. After performing Media Feed Adjustment, continue Two groups of adjustment patterns, 1-A and with Print Head Alignment.

  • Page 61: Print Head Alignment

    SC-S9100 Series User's Guide Basic Operations Approx. 820 mm (32.28 in.) Check that the printer is ready to print, and load the media according to the actual usage Check that the printer is ready to print, and conditions. load the media according to the actual usage Make sure the nozzles are not clogged.

  • Page 62: Changing The Heater's Temperature

    SC-S9100 Series User's Guide Basic Operations “Understanding and Operating the Display” on During printing, press the following area on the page 20 adjust while printing screen. The following example explains how to change the temperature setting for the heater, and how to correct the media feed amount when banding occurs in the printouts.

  • Page 63: Printable Area

    SC-S9100 Series User's Guide Basic Operations Printable Area Left and Right Edge Positions of Media The left and right edges of media recognized by the printer varies as shown below according to the Width Detection settings. Width Detection On : The printer automatically detects the left and right edges of the loaded media.
  • Page 64 SC-S9100 Series User's Guide Basic Operations Width Detection Off : The center of the rectangle on the label at the front of the platen heater (shown in the illustration below) is recognized as the standard position for the right edge of the media.

  • Page 65: Printable Area And Image Print Area

    SC-S9100 Series User's Guide Basic Operations Printable Area and Image Print Area When not using the Information Printing function As shown in the illustration, the printable area can be used as an image print area for all jobs. A Media cut position...
  • Page 66 SC-S9100 Series User's Guide Basic Operations Position Explanation Available Setting Range *1, *3 Half the value selected for Margin Between Pages in the printer's settings 0 to 999 mm (0 Trailing edge menu. If the settings are less than 10 mm (0.39 in.), the settings are to 39.33 in.)
  • Page 67 SC-S9100 Series User's Guide Basic Operations When using the Information Printing function As shown in the illustration, the size of the left and right sides of the image print area is reduced by the amount of information to print. Areas to be used to print information vary according to the settings. Here, an example of the smallest image print area for the following settings is shown.
  • Page 68 SC-S9100 Series User's Guide Basic Operations * When Width Detection is set to Off, the set value (300 to 1626 mm [11.81 to 64.00 in.]) is applied. The arrow indicates the feed direction. to H. See the following table for more details on...
  • Page 69 SC-S9100 Series User's Guide Basic Operations This may be available in the RIP depending on the RIP software being used. Contact the RIP manufacturer for more information. Note the following points when setting margins. ❏ Leave margins of 10 mm (0.39 in.) or more when using media edge plates. Narrower margins could result in the printer printing on the media edge plates.

  • Page 70: When To Perform Various Maintenance Operations

    SC-S9100 Series User's Guide Maintenance Maintenance When to Perform Various Maintenance Operations Components Requiring Regular Cleaning and Cleaning Timing If you continue to use the printer without cleaning, it could cause clogged nozzles or ink drops to occur. When to perform...

  • Page 71: Locations Of Consumables And Replacement Timing

    SC-S9100 Series User's Guide Maintenance When to perform Component to be cleaned When a cleaning message is displayed on Around the print head the control panel screen Capping station (Messages are displayed regularly) Suction cap “Cleaning Around the Print Head/Area Around the Cap” on page 77...

  • Page 72: Other Maintenance

    SC-S9100 Series User's Guide Maintenance When to perform Component to be replaced When the plates are deformed or Media edge plates damaged. “Replacing the Media Edge Plates” on page 82 When a replacement message is Waste ink bottle displayed on the control panel screen “Disposing of Waste Ink”...
  • Page 73 SC-S9100 Series User's Guide Maintenance When to perform Operation ❏ When checking if nozzles are Print Head Nozzle Check clogged “Print Head Nozzle Check” on page 84 ❏ When checking which colors are clogged ❏ When you notice horizontal stripes...

  • Page 74: What You Will Need

    SC-S9100 Series User's Guide Maintenance What You Will Need The following accessories are in the kit. How to use U “Using Ink Cleaner” on page 76 Have the following items ready before beginning cleaning and replacement. When the supplied parts have been completely used, purchase new consumables.

  • Page 75: Precautions Regarding Maintenance

    SC-S9100 Series User's Guide Maintenance ❏ Do not use anything other than the supplied or Precautions Regarding consumable cleaning stick. Other types of sticks that produce lint will damage the print head. Maintenance ❏ Always use fresh cleaning sticks. Re-using sticks can make stains even harder to remove.

  • Page 76: Cleaning The Media Cleaner

    SC-S9100 Series User's Guide Maintenance Removing and attaching the media edge plates Make sure the printer is turned off and the “Replacing the Media Edge Plates” on screen has turned off, and then unplug the page 82 power cables from the outlets.

  • Page 77: Cleaning Around The Print Head/Area Around The Cap

    SC-S9100 Series User's Guide Maintenance Place the container supplied with the ink Cleaning around the print head cleaner on the metal tray and pour in approximately 10 ml of ink cleaner. Cleaning the Suction Cap Cleaning the Capping Station Dampen the cleaning stick with ink cleaner.

  • Page 78: Precautions When Shaking

    SC-S9100 Series User's Guide Maintenance Shaking Important: The ink supply units used in this printer are, due If a message is displayed informing you that it is time to characteristics of their ink, prone to gradual to shake the ink, you can check the procedure on the sedimentation (components settling to the bottom control panel while shaking the ink supply unit.

  • Page 79: Replacing Ink Supply Units

    25 seconds Important: ❏ Other inks: About 5 times in 5 seconds Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain...

  • Page 80: Disposing Of Waste Ink

    SC-S9100 Series User's Guide Maintenance Press How To... on the control panel screen to Important: view the procedure. Never remove the waste ink bottle during printing Follow the on-screen instructions to perform or while the printer is performing the following the procedure.

  • Page 81: Replacing Maintenance Parts

    SC-S9100 Series User's Guide Maintenance Replacing Maintenance Parts Preparing and Replacement Timing When The Maintenance Parts is nearing the end of its service life. is displayed, or when When you want to replace it at any displayed in the wiper unit status display...

  • Page 82: Replacement Procedure

    For replacement media edge plates, contact your dealer or Epson Support. Important: If you continue to use the printer with a deformed or damaged media edge plate, the print head could...
  • Page 83 SC-S9100 Series User's Guide Maintenance Align the platen heater rail with the u holes for the media edge plates and insert as shown below. Check that two hooked sections at the rear of the media edge plate are securely applied as...

  • Page 84: Print Head Nozzle Check

    SC-S9100 Series User's Guide Maintenance ❏ If the width is 51 to 64 inches, you can print up to While holding the tabs of each media edge plate three patterns (one on the left, one in the center, on both sides, move both the plates to the left and one on the right).

  • Page 85: Head Cleaning

    SC-S9100 Series User's Guide Maintenance See the following for details on how to perform Head Check the check pattern. Cut the media as Cleaning. necessary. Example of clean nozzles “Performing Head Cleaning” on page 85 Perform Head Cleaning periodically This printer comes with a built-in automatic...
  • Page 86 SC-S9100 Series User's Guide Maintenance 1. Clean around the print head and caps. Inspect the printed nozzle check pattern, and select the nozzle rows you want to clean. “Cleaning Around the Print Head/Area All Nozzles Around the Cap” on page 77 Select this when there are faint or missing If step 1 does not clear the clogging, try step 2.

  • Page 87: Switching Color Mode

    SC-S9100 Series User's Guide Maintenance When switching is complete, the control panel Switching Color Mode screen changes from the processing screen to the settings screen. Switch the Color Mode in the following cases. When switching from 11 Color Mode (With WH) to 10 Color Mode, see the next section to ❏...

  • Page 88: Timing For Performing Pre-Maintenance

    SC-S9100 Series User's Guide Maintenance Press How To... on the screen to view the Important: procedure. If it is left as it is without performing Important: pre-maintenance, the print head nozzle may become clogged and the clogging cannot be cleared.

  • Page 89: Cleaning Inside The Printer Cover

    SC-S9100 Series User's Guide Maintenance ❏ 11 Color Mode (With WH): White, Black, Yellow, Soak a soft cloth in water, wring it out Magenta, Cyan, Light Black, Light Magenta, Light thoroughly, and then wipe off any lint or dust Cyan, Red, Orange, Green from the transparent area inside the printer cover.

  • Page 90: Cleaning The Flushing Pad

    SC-S9100 Series User's Guide Maintenance Wrap a soft cloth that has been soaked in water and thoroughly wrung out around your finger, ensuring it does not cover the top side of your finger, as shown in the illustration. Use the cloth to wipe the sides of the pressure...

  • Page 91: Handling Used Consumables

    Dispose of items according to local laws and regulations. For example, contract an industrial waste disposal company for disposal. In such cases, submit the “Safety data sheet” to the industrial waste disposal company. You can download it at your local Epson Web site.

  • Page 92: Control Panel Menu

    SC-S9100 Series User's Guide Control Panel Menu Control Panel Menu Menu List The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item. General Settings For more information on these items, see U “General Settings Menu”...
  • Page 93 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Language Japanese, English, French, Italian, German, Portuguese, Spanish, Dutch, Russian, Korean, Traditional Chinese, Simplified Chinese Screen Customization Background Color Gray, Black, White Display Information While Printing Progress Section Overall, Preparation and Action...
  • Page 94 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Printer Settings Margins Side(Right) 3 to 25 mm (0.12 to 0.98 inch) Side(Left) 3 to 25 mm (0.12 to 0.98 inch) Margin Between Pages 0 to 999 mm (0.00 to 39.33 inch) Width Adjustment -10.0 to 10.0 mm (-0.394 to 0.394 inch)
  • Page 95 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Information Printing Margin Between Images 5 to 999 mm (0.19 to 39.33 inch) Print Position Next to the Image, Media End Event Marking Print Position Left, Right, Left and Right Nozzle Check Pattern...
  • Page 96 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Information Printing at Media Cut Media Remaining Information On, Off Print Information On, Off Print Position Right, Center Heater Power On Action Start Heating on Power On, Start Heating Manually Heater Control on Print Completion...
  • Page 97 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Network Status Wired LAN Status, Print Status Sheet Advanced Device Name TCP/IP Auto, Manual Proxy Server Do Not Use, Use IPv6 Address Enable, Disable Link Speed & Duplex Auto, 100BASE-TX Auto, 10BASE-T Half Duplex, 10BASE-T Full...
  • Page 98 SC-S9100 Series User's Guide Control Panel Menu Item Parameter 01 XXXXXXXXXX to 50 XXXXXXXXXX Change Name Media Type Adhesive Vinyl, Banner, Film, Textile, Paper/Other, Canvas Advanced Settings Pre-Heater Pre-Heater On, Off Temperature 30 to 55˚C (86 to 131˚F) Platen Heater...
  • Page 99 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Roll Winding Direction Printable Side Out, Printable Side In Take-Up Standard, Strength Tension Skip Wrinkled Media Off, On (10 to 1000 mm) Periodic Cleaning Auto Manual Execution Timing Print Duration 1 to 1440 minutes...
  • Page 100 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Print Head Fluff & Ink Mist Removal Print Head Warm Up Cleaning the Maintenance Parts Print Head/Area around the Cap, Media Cleaner Print Head Nozzle Limitation On, Off Replace Maintenance Parts...

  • Page 101: Details Of The Menu

    SC-S9100 Series User's Guide Control Panel Menu Details of the Menu General Settings Menu * indicates default settings. Item Parameter Explanation Basic Settings LCD Brightness Adjusts the brightness of the control panel display. 1 to 9 (9 Sounds Button Press Sets the volume of the sounds when the power button and control panel screen are operated.
  • Page 102 Date/Time Sets the printer’s built-in clock. The time set here is displayed on the Home screen. It is also used for job logs and the printer's status as shown in Epson Edge Dashboard. Daylight Saving Sets daylight saving time. Off (Winter) Time Winter and Summer are only displayed for the SC-S9100/SC-S9170.
  • Page 103 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Language Japanese Select the language used in the control panel display. English French Italian German Portuguese Spanish Dutch Russian Korean Traditional Chinese Simplified Chinese...
  • Page 104 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Screen Customization Background Color Gray Select the color scheme used in the control panel display. You can set a color scheme that is easy to see in the environment in which the printer is installed.
  • Page 105 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Printer Settings Margins Side(Right) Sets the width of the right margin when media is loaded in the printer. 3 to 25 mm (5 See the following for more information. (0.12 to 0.98 inch [0.20...
  • Page 106 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Job Connection When On is selected, the next job starts printing without feeding media, drying, or rewinding between continuous print jobs. There are no operations between jobs so printing time is that much shorter.
  • Page 107 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Media Detection Width Detection Select whether or not (On/Off) the media width is detected. Try setting this to Off when printing if media width errors are displayed even though the media is correctly loaded. However, we recommend setting this to On when using the printer.
  • Page 108 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Information Printing at Media Cut Media Remaining When removing or replacing media, press (feed media to cutting Information position) on the control panel screen to feed the media to the cutting position and print information such as the remaining amount of media.
  • Page 109 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Heater Power On Action Start Heating on Sets the time to start preheating the heater. When Start Heating on Power On Power On is set, preheating starts automatically when the printer is turned on and started up, regardless of the media loading status.
  • Page 110 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Inside Light Select whether to turn on/off the light inside the printer cover Auto automatically (Auto) or whether to use the control panel operations as necessary (Manual). Manual When Auto is selected, the light turns on automatically when printing and performing certain other operations, and turns off when the operation is complete.
  • Page 111 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Maintenance Setting Cleaning Setting Threshold of Clog- The printer constantly monitors the condition of the print head nozzles 1 to 70 (5 ged Nozzles while printing, so you can select settings for when clogged nozzles (missing nozzles) are detected during monitoring.

  • Page 112: Media Settings Menu

    SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Network Settings Network Status Wired LAN Status You can check batches of a variety of information in network settings that are set in Advanced. Print Status Sheet When Print Status Sheet is selected, a list is printed.
  • Page 113 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Media 01 XXXXXXXXXX to Choose the Media Settings to use. The registered name appears in 50 XXXXXXXXXX XXXXXXXXXX. Media Type Displays the currently selected Media Type. Media Width You can select Media Detection settings.
  • Page 114 Media Management items When you select the Media Type when loading media, or download an EMX file using the supplied Epson Edge Print or Epson Edge Dashboard and register the media setting values to the printer, the media setting values are already set to match the media being used and therefore do not need to be changed normally.
  • Page 115 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Pre-Heater Pre-Heater Select whether or not (On/Off) to use the pre-heater. When this is set to Off, the Pre-Heater does not heat up. Temperature 30 to 55˚C (86 to Heats up to the temperature set here in the following cases.
  • Page 116 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Drying Time per Pass 0.0 to 10.0 Secs Proceed to Drying after No Rewind Select whether to feed the end of the printout to the after heater Print position after printing (No Rewind, Rewind) or not to feed it (Off).
  • Page 117 SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Head Movement Range Data Width Choose the range over which the print head moves during printing. Data Width: The print head moves within the range of the print Printer Width data's width.

  • Page 118: Maintenance Menu

    SC-S9100 Series User's Guide Control Panel Menu Item Parameter Explanation Periodic Cleaning Performs periodic head cleaning at the optimal time based on the Auto media settings. Manual When setting the frequency according to how often you use the printer, set it to Manual.
  • Page 119 SC-S9100 Series User's Guide Control Panel Menu Item Explanation Auto Cleaning Execute Head Cleaning. Perform Auto Cleaning first. If this does not clear the clogs, perform Cleaning (Light), then Cleaning (Medium), Cleaning (Light) Select Nozzles and then Cleaning (Heavy) until the clogs are cleared.

  • Page 120: Supply Status Menu

    Prepares the printer for moving or transporting. When moving the printer, perform this step in advance, if necessary. Before transporting the printer, contact your dealer or Epson Support. See the following for more information. “Moving and Transporting the Printer” on page 135 Ink Circulation Cleaning This circulates the white ink in the print head and tubes.

  • Page 121: Replacement Part Information Menu

    Printer Status Menu Item Explanation Firmware Version Printer Displays the selected information. If you set the printer name using Epson Edge Dashboard supplied with Print head this printer, that name is displayed in Printer Name. Printer Name Fatal Error Log Operation Report...

  • Page 122: Problem Solver

    SC-S9100 Series User's Guide Problem Solver Problem Solver When a Message is Displayed If one of the following messages is displayed, read and follow the instructions below. Messages What to do The waste ink bottle is nearing the end of The waste ink bottle is getting full.
  • Page 123 When the function has failed after shading the printer, execute the manual adjustment. If the above items do not apply, and the same error occurs again, contact your dealer or Epson Support.
  • Page 124 1. Connect the computer and the printer with a USB cable (updates cannot be performed over a network connection when the printer is in recovery mode). 2. Download the latest firmware from the Epson website, and then start the update.

  • Page 125: When A Maintenance Call/Printer Error Occurs

    If the same call for service is displayed on the LCD panel after turning the printer off and on several times using the procedure above, contact your dealer or Epson Support for assistance. Tell them the call for service code is "XXXXXX".

  • Page 126: Troubleshooting

    SC-S9100 Series User's Guide Problem Solver Troubleshooting Is the USB hub recognized correctly? Make sure the USB hub is recognized correctly on the computer. If it is, disconnect the USB hub from You Cannot Print (Because the the computer and connect the computer directly to the printer.

  • Page 127: The Printer Has An Error

    SC-S9100 Series User's Guide Problem Solver On the printer, check the printer’s IP address in The Printer Sounds Like It Is (menu) - General Settings - Network Printing, but Nothing Prints Settings - Network Status - Wired LAN Status. The print head moves, but nothing On the computer, start Web Config.

  • Page 128: The Prints Are Not What You Expected

    Are you using a genuine Epson ink supply on-screen colors perfectly. unit? This printer is developed for use with genuine Epson Was a printer cover opened during printing? ink supply units. If you use non-Epson ink, printouts may be faint, or the color of the printed image may...

  • Page 129: The Print Is Not Positioned Properly On The Paper

    SC-S9100 Series User's Guide Problem Solver Shake the White ink supply unit. Is the media wide enough for the print data? When using 11 Color Mode (With WH), the White ink may have sedimented (components settling to the Although printing normally stops if the print image bottom of the liquid).

  • Page 130: Removing Jammed Media

    The heaters will reactivate when a print job is become deformed. Continuing to use the printer received or preheating starts. with deformed media edge plates may cause damage to the pressure rollers and print head. Contact your dealer or Epson Support.

  • Page 131: The Control Panel Display Keeps Turning Off

    The administrator password has been forgotten. Contact your dealer or Epson Support. The red light is on inside the printer. This is not a failure. The red light may turn on during normal operation.

  • Page 132: Appendix

    SC-S9100 Series User's Guide Appendix Appendix For the latest information, see the Epson Web site. (as of August, 2024) Options and Consumable Products Ink Supply Units SC-S9100/SC-S9160 Product number Color name 800ml 1500ml Black T51P1 T51V1 Cyan T51P2 T51V2 Magenta...
  • Page 133 SC-S9100 Series User's Guide Appendix Product number Color name 800ml 1500ml Orange T51S8 T51Y8 T51S9 T51Y9 White T51SA T51YA Green T51SF T51YF SC-S9170 Product number Color name 800ml 1500ml Black T51N1 T51U1 Cyan T51N2 T51U2 Magenta T51N3 T51U3 Yellow T51N4...

  • Page 134: Others

    Green T51XF Epson recommends the use of genuine Epson Ink Supply Unit. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for possible use in service support.

  • Page 135: Supported Media

    SC-S9100 Series User's Guide Appendix ❏ A stable location that is flat and does not transmit Supported Media vibrations, with sufficient space around it, as shown in the illustration. The following media can be used with the printer. 100mm Print quality is greatly affected by the type and quality 3.93 in.

  • Page 136: Moving The Printer

    SC-S9100 Series User's Guide Appendix Remove media from the media feeding unit and Moving the Printer the auto take-up reel unit. This section explains how to move the printer to Unlock all of the casters. another location on the same floor, assuming there are...
  • Page 137 SC-S9100 Series User's Guide Appendix Remove the media support and the media roll Remove the port cover from the back of the lift. printer. Disconnect the power cables and the computer communication cable from the back of the printer. Preparing to move when there are bumps or...
  • Page 138 SC-S9100 Series User's Guide Appendix Remove the ink tube connector cover and the Disconnect the two communication cables lower port cover from the back of the printer. from the bulk ink solution. Remove the lever from the bulk ink solution.
  • Page 139 SC-S9100 Series User's Guide Appendix Insert the notch at the end of the lever onto the Hold the knob for the ink tube connector, then lock handle. lift the connector and secure it at the top. Use the lever to pull the lock handle toward you and lower it.
  • Page 140 SC-S9100 Series User's Guide Appendix Insert the notch at the end of the lever, as Go to the front of the printer and lift up the shown in the following illustration, and then securing section of the bulk ink solution to pull out the tray.
  • Page 141 SC-S9100 Series User's Guide Appendix Make sure you use two workers when folding the after Pull out the bulk ink solution and attach the heater. port cover. What You’ll Need Hex wrench supplied Remove the cap on the left side of the auto take-up reel unit.
  • Page 142 SC-S9100 Series User's Guide Appendix Loosen the locking screws on the media holders Remove the screws shown in the illustration and remove them both. from the left and right of the drying fan. Grip the sides and pull the drying fan straight up to remove it.
  • Page 143 SC-S9100 Series User's Guide Appendix Remove the screws shown in the illustration When using the auto take-up reel unit, store the from the left and right drying fan installation tension bar. plates. Remove the drying fan installation plates. Remove the screws shown in the illustration on...
  • Page 144 SC-S9100 Series User's Guide Appendix Rotate the after heater. Two people should hold both sides of the after heater when folding it. Place your hands at the points shown in the illustration and lift it up. At this point in step...
  • Page 145 Contact your dealer for product installation. The product must be installed by an authorized dealer. Damage to the product from unauthorized installation will not be covered by your Epson warranty. Other regions After moving the printer, follow the steps below to ready it for use.
  • Page 146 SC-S9100 Series User's Guide Appendix U Setup Guide (booklet) Note the following points when repositioning the after heater. If you do not have the Setup Guide on hand, ❏ When raising the after heater, make sure that you can check the Online Manual.
  • Page 147 SC-S9100 Series User's Guide Appendix ❏ Install the drying fan installation plates by See the Setup Guide and perform the following inserting the tip at the position shown in the procedures. illustration and then lowering it down. ❏ Lock the casters on the printer ❏...

  • Page 148: Transport

    SC-S9100 Series User's Guide Appendix Perform a Print Head Nozzle Check to check for clogged nozzles. “How to Print a Nozzle Check Pattern” on page 84 Execute Print Adjustments in the Settings menu. “Optimizing Media Settings (Automatic Adjustment)” on page 59...

  • Page 149: Media Settings List For Each Media Type

    SC-S9100 Series User's Guide Appendix Media Settings List for Each Media Type The following table shows the media settings registered when a Media Type is selected. Media Type Item Adhesive Paper/ Banner Film Canvas Textile Vinyl Other Platen Gap Pre-heater 50˚C/122˚F...

  • Page 150: System Requirements

    For the latest information, see the Epson Web site. Epson Edge Dashboard Important: Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly. ❏ Disable your computer's hibernate function.

  • Page 151: Epson Edge Print

    SC-S9100 Series User's Guide Appendix Operating systems North America and Latin America Mac OS X 10.9 or later Other regions Mac OS X 10.7 Lion or later Multi-core processor (3.0 GHz or faster) Intel Core i5 3.4 GHz or faster recommended...
  • Page 152 SC-S9100 Series User's Guide Appendix Internet Explorer 11, Microsoft Edge, Firefox, Chrome, Safari...

  • Page 153: Specifications Table

    SC-S9100 Series User's Guide Appendix Specifications Table Printer Specifications In use 15 to 35˚C (59 to 95˚F), 20 to 80% Recommended: 20 to 32˚C (68 to Printer Specifications 89.6˚F), 40 to 60% Printing method On-demand ink jet In storage -20 to 60˚C (-4 to 140˚F), 5 to 85% (Before (Within 120 hours at 60˚C (140˚F),...

  • Page 154: Important Notes Regarding The Printer

    SC-S9100 Series User's Guide Appendix Ink Specifications Note: For stable color printing, maintain a constant room Storage When packed and stored: temperature of 20 to 32˚C (68 to 89.6˚F). temperature -20 to 40˚C (-4 to 104˚F) (Within 4 days at -20˚C [-4˚F], within 1 month at 40˚C [104˚F])
  • Page 155 SC-S9100 Series User's Guide Appendix ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.

This manual is also suitable for:

Sc-s9160Sc-s9180

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