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HP OmniBook 7 Maintenance And Service Manual
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HP OmniBook 7 Maintenance And Service Manual

HP OmniBook 7 Maintenance And Service Manual

17.3 inch laptop next gen ai pc
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Maintenance and Service Guide
HP OmniBook 7 17.3 inch Laptop Next Gen
AI PC: Model numbers: 17-dc0xxx
HP OmniBook X 17.3 inch Laptop Next Gen
AI PC: Model numbers: 17-dd0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP OmniBook 7

  • Page 1 Maintenance and Service Guide HP OmniBook 7 17.3 inch Laptop Next Gen AI PC: Model numbers: 17-dc0xxx HP OmniBook X 17.3 inch Laptop Next Gen AI PC: Model numbers: 17-dd0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of...

  • Page 2: Legal Information

    Intel, Arc, Core, and Thunderbolt to be bound by the terms of the HP End Not all features are available in all editions or are trademarks of Intel Corporation or User License Agreement (EULA).
  • Page 3 Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter provided by HP comply with the user-accessible surface temperature limits defined by applicable safety standards.
  • Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed only by an authorized service provider. IMPORTANT: Removal and replacement procedures for Customer Self-Repair parts on page 29 for details. Accessing parts described in Removal and replacement procedures for authorized service provider parts on page 39 can damage the computer or void your warranty.

  • Page 5: Table Of Contents

    Personal grounding methods and equipment............................22 Grounding the work area......................................23 Recommended materials and equipment..............................23 Cleaning your computer........................................24 Enabling HP Easy Clean (select products only) ............................24 Removing dirt and debris from your computer............................24 Cleaning your computer with a disinfectant............................... 25...
  • Page 6 7 Backing up, restoring, and recovering....................................69 Backing up information and creating recovery media...........................69 Using Windows tools for backing up.................................69 Using the HP Cloud Recovery Download Tool to create a recovery USB flash drive (select products only)................................................69 Restoring and recovering your system..................................69 Creating a system restore .......................................70...
  • Page 7 Accessing HP PC Hardware Diagnostics Windows..........................75 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........75 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only).....76 Downloading HP PC Hardware Diagnostics Windows.........................76 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........76 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........76...

  • Page 8: Product Description

    Table 1-1 Product components and their descriptions Category Description Product Name HP OmniBook 7 17.3 inch Laptop Next Gen AI PC Model numbers: 17-dc0xxx CTO model number: 17t-dc000 HP OmniBook X 17.3 inch Laptop Next Gen AI PC Model numbers: 17-dd0xxx...
  • Page 9 HP Audio Boost 2.0 DTS:X Ultra Video HP 5 MP Camera: AI integrated, USB2, indicator LED, 1 × infrared (IR) LED, f2.0, 5 MP BSI sensor, WDR/TNR/HDR, 88° wide field-of-view (WFOV) Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise...
  • Page 10 Clickpad with image sensor Multitouch gestures enabled Precision touchpad Modern trackpad gestures Taps enabled as default Power requirements Battery (polymer, HP Long Life) 6 cell, 83 Whr HP Fast Charge Technology Smart AC adapters (USB-C®, slim, straight) 100 W 65 W Power cord (select products only) C5, premium, 1 m (3.3 ft), sticker...
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Home 64 NextGen Standard Single Language APAC EM PPP Windows 11 Home 64 NextGen Premium Chinese Market CPPP Windows 11 Home 64 NextGen Standard Chinese Market CPPP Windows 11 Home 64 NextGen Premium Single Language India Market PPP Windows 11 Home 64 NextGen Standard Single Language India Market PPP Windows 11 Home 64 NextGen Premium Single Language Indonesia Market PPP Windows 11 Home 64 NextGen Standard Single Language Indonesia Market PPP...

  • Page 12: Getting To Know Your Computer

    Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled.
  • Page 13 Interface (HDMI) device. USB Type-C power connector and Connects an AC adapter that has a USB Type-C connector, Thunderbolt™ port with HP Sleep and Charge supplying power to the computer and, if needed, charging the and DisplayPort™ output computer battery.

  • Page 14: Display

    The Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Wake-on-voice (select products only) Use the wake-on-voice feature to bring the computer out of the Sleep state quickly.

  • Page 15: Keyboard Area

    For wireless regulatory notices, see the section of the that applies to your country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language.

  • Page 16: Touchpad Settings

    Touchpad settings Learn how to adjust touchpad settings. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press enter. Choose a setting. Turning on the touchpad Follow these steps to turn on the touchpad.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions (continued) Component Description Left touchpad area Functions like the left button on an external mouse. Right touchpad area Functions like the right button on an external mouse. Lights Identify the lights on the computer. Table 2-5 Lights and their descriptions Component...

  • Page 18: Power Key And Speakers

    Table 2-5 Lights and their descriptions (continued) Component Description Power light ● On: The computer is on. ● Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components.

  • Page 19: Special Keys

    Table 2-6 Power button and speakers and their descriptions (continued) Component Description Power key Power key ● When the computer is off, press the key briefly to turn on the computer. ● When the computer is on, press the key briefly to initiate Sleep.
  • Page 20 Table 2-7 Special keys and their descriptions (continued) Component Description Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions as defined by the icon symbols on through function keys.

  • Page 21: Bottom

    Bottom Identify the bottom components. Table 2-8 Bottom components and their descriptions Component Description Speakers (2) (select products only) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22 Table 2-9 Service label components Component Serial number Product ID HP product name and model number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Chapter 3 Illustrated parts catalog...
  • Page 24 Top cover with keyboard on page For use in HP OmniBook X models P30002-xx1 NOTE: Only available as -001 United States and -DB1 French Canada. For use in HP OmniBook 7 models P29869-xx1 Touchpad (includes cable) For use in HP OmniBook X models P29874-001...

  • Page 25: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (10) Battery board not available as a spare part (11) Heat sink (for use in models with UMA graphics memory P29878-001 (12) Heat sink (for use in models with discrete graphics memory P29879-001 (13) Fans...

  • Page 26: Miscellaneous Parts

    Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display panel (includes cable and panel stretchable tape) P29868-001 Camera module (includes cable, rubber piece, and panel stretchable tape) P29883-001 Hinges (left and right, includes panel stretchable tape) P29882-001 Camera cable (included in the Cable Kit;...

  • Page 27: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 28: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 29: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Event 55% relative 40% relative 10% relative humidity humidity humidity Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V...

  • Page 30: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 31: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 32: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 33: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Chapter 4 Removal and replacement procedures preliminary requirements...
  • Page 34 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 35 Path to access information Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags. Select Get Support. Near the bottom of the window, select Notebook PCs, and then select your location. Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 36: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 37 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover: Position the computer upside down. Remove the four Torx T5/Phillips P2.0 × 3.0 screws (1) from the bottom cover. Loosen the captive Torx T5/Phillips screw (2) on the bottom cover.
  • Page 38 You can locate product labels: ● Laser etched on the old bottom cover. ● In HP System Information by pressing fn + esc when you turn on the computer. NOTE: Bottom cover appearance might vary.

  • Page 39: Battery

    Regulatory, Safety, and Environmental Notices . To access For additional battery information, see the this guide, select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Before removing the battery, follow these steps:...

  • Page 40: Installing A New Battery

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 41 Should a part become stuck or difficult to remove when opening a unit where a swollen battery is suspected, or if the battery becomes stuck in the unit, stop, and contact HP Support for assistance. Do not try to remove a battery by force.
  • Page 42 Remove the two Phillips M2.0 × 4.0 screws (2) that secure the battery board to the computer. Remove the six Phillips M2.0 × 4.0 screws (3) that secure the battery to the computer. Lift the battery board (4), and then disconnect the cable (5) from the board. NOTE: You can disconnect the cable from the battery.
  • Page 43 Remove the paper backing layer from the adhesive on the tray. Turn the tray (1) over so that the adhesive is facing down. Place the tray (2) centered on the battery. Press down on the indentations on the tray (3) to adhere it to the battery. Lift the top of the tray to remove the battery from the computer.
  • Page 44 Rotate the battery up and over into the cavity of the containment tray. NOTE: Please recycle responsibly. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Install the battery using the revive kit: Open the containment tray that includes the new battery.
  • Page 45 Lift the containment tray (2) off the battery. Connect the battery cable to the system board. The connector location might vary. NOTE: When replacing the battery, be sure to completely reassemble the computer and plug in the AC adapter before turning the computer on. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 46: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 47 Lift the cover (2) off the drive. Models with UMA graphics memory Models with discrete graphics memory Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 48: Speakers

    Pull the SSD out of the socket. To install an SSD, reverse the removal procedures. When installing an SSD, be sure a thermal pad is installed on the bottom of the SSD cover. NOTE: SSDs are designed with a notch to prevent incorrect insertion. Speakers To remove the speakers, use this procedure and illustration.

  • Page 49: Touchpad

    Table 6-2 Speaker description and part number Description Spare part number Speakers (left and right) P29880-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29).
  • Page 50 Spare part number Touchpad for use in HP OmniBook X models (includes cable) P29874-001 NOTE: This touchpad is labeled as ID1. Touchpad for use in HP OmniBook 7 models (includes cable) P46008-001 NOTE: This touchpad is labeled as ID2. NOTE: Be sure to use the correct cable.

  • Page 51: Battery Board

    Remove the touchpad (4) from the computer. To install the touchpad, reverse the removal procedures. When installing a touchpad, be sure to replace the plastic strip that covers the touchpad connector. Battery board To remove the battery board, use this procedure and illustration. Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 52: I/O Board Cable

    Table 6-4 Battery board description and part number Description Spare part number Battery board not available as a spare part NOTE: Be sure to use the correct cable. Models with UMA graphics use a different length cable than models with discrete graphics. Before removing the battery board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page...
  • Page 53 Table 6-5 I/O board cable descriptions and part numbers (continued) Description Spare part number I/O board cable for use in models with discrete graphics memory (included in the Cable Kit) P29877-001 Before removing the I/O board cable, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29).

  • Page 54: I/O Board

    To install the I/O board cable, reverse this procedure. I/O board To remove the I/O board, use this procedure and illustration. Table 6-6 I/O board description and part number Description Spare part number I/O board (includes cable) P29873-001 Before removing the I/O board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29).

  • Page 55: Wlan Module

    Lift the back up the board (4) up, and then remove the board (5) from the computer. To install the I/O board, reverse this procedure. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-7 WLAN module descriptions and part numbers Description Spare part number Intel AX211 Wi-Fi 6E Bluetooth 5.3...
  • Page 56 Remove the module (4) by pulling it away from the slot at an angle. If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse this procedure.

  • Page 57: System Board

    ● ● Intel Core Ultra 7 256V processor, NVIDIA GeForce RTX 4050 graphics, and 16 GB system memory P30001-601 For use in HP OmniBook 7 models: ● Intel Core Ultra 7 258V processor and 32 GB system memory P29866-601 ●...
  • Page 58 Remove the solid-state drive (see Solid-state drive on page 39). Remove the system board: (UMA models) Disconnect the following cables from the system board: NOTE: Some connectors are covered by transparent tape. ● Display cable (ZIF) (1) ● Speaker cable (2) ●...
  • Page 59 ● Speaker cable (2) ● Keyboard backlight cable (ZIF) (3) ● Touchpad cable (ZIF) (4) ● Keyboard cable (ZIF) (5) ● Battery board cable (ZIF) (6) ● Camera cable (ZIF) (7) ● Antennas from the WLAN module (8) ● I/O board cable (ZIF) (9) ●...
  • Page 60 Remove the four Phillips M2.5 × 5.0 screws (1) from the right hinge, and then lift the hinge (2) from the system board. Remove the three Phillips M2.0 × 3.0 screws (1) from the system board. (Models with discrete graphics) Remove the Phillips M2.0 × 3.0 screw (2) from the system board. Remove the USB bracket (3) from the system board.

  • Page 61: Heat Sink

    Pull the system board (2) up and away from the computer to remove it. If you are replacing the system board, remove the USB bracket from the old system board and install it on the new system board. To install a system board, reverse this procedure. Heat sink To remove the heat sink, use these procedures and illustrations.
  • Page 62 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29). Disconnect the battery cable from the system board (see Removing and reinstalling the same battery on page 32).

  • Page 63: Fans

    In the order shown on the heat sink, remove four Phillips 2.0 × 3.0 screws (1)-(4) from the heat sink. Remove the heat sink (5). Thoroughly clean and replace the gray thermal paste (1) and thermal pads (2) from the surfaces of the heat sink and the system board components each time the heat sink is removed.

  • Page 64: Keyboard Frames

    Before removing the fans, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29). Disconnect the battery cable from the system board (see Removing and reinstalling the same battery on page 32).
  • Page 65 Remove all remaining cables that route through the clips in the frames. Remove the keyboard frames: Remove the Phillips M2.0 × 3.0 screw (1) from each frame. Remove the Wi-Fi gasket (2) that secures the cable frame to the computer. Remove the battery frame (3).

  • Page 66: Display Assembly

    Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is only available as spare parts at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29).
  • Page 67 Remove the camera cable from the clips (6) around the fans. Models with discrete graphics: Remove the plastic antenna protector (1) from the WLAN module. Disconnect the antenna cables (2) from the WLAN module. Remove the antenna cables from the clips (3) around the fans. Disconnect the display cable from the ZIF connector (4) on the system board.
  • Page 68 Remove the eight Phillips M2.5 × 5.0 screws that secure the display assembly to the computer. Open the display (1). Separate the display (2) from the computer. To remove the display panel: Place suction cups (1) in the middle below the camera on both sides of display panel and rear cover, and then close and lock the suction cups (2).
  • Page 69 Use a tool (4) to pry to edges of the panel away from the cover. On the top left and right corners of the panel (1), use tweezers (2) to grasp the hole in the tape, and then pull the tape (3) out from both sides of the panel. Release the left and right sides (1) of the panel, and then pull the panel (2) up and away from the rear cover.
  • Page 70 When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover. To remove the touch control board: Remove the conductive tape (1) from the left side of the board. Remove the two pieces of tape (2) from the board.
  • Page 71 To remove the display cable: Peel the conductive tape (1) and clear tape (2) off the connector on the bottom of the panel. Open the locking bar (3), and then disconnect the cable (4) from the panel. The display cable is available as spare part number P29875-001. To remove the camera module: Disconnect the cable from the reverse ZIF connector (1) on the camera module.
  • Page 72 Camera data rewrite process To protect sensitive data, Microsoft requires implementation of Enhanced Sign-in Security (ESS) in camera modules in HP Next Gen AI PCs. After replacing the camera module, be sure to reload the camera firmware hash, which requires unlocking Manufacturer Programming Mode (MPM).

  • Page 73: Top Cover With Keyboard

    Remove the four Phillips M2.5 × 2.5 screws (1) from each hinge. Remove the hinges (2) from the display back cover. The display hinges are available as spare part number P29882-001. To remove the wireless antennas and cables: Peel up the two strips of conductive tape the foil (1) on the antennas. Peel the antennas (2) off the display rear cover.
  • Page 74 Only available as -001 United States and -DB1 French Canada. For use in HP OmniBook 7 models P29869-xx1 HP OmniBook 7 models offer a lattice keyboard. HP OmniBook X models offer a non-lattice keyboard. Table 6-12 Spare part country codes...
  • Page 75 Table 6-12 Spare part country codes (continued) For use in country or region Spare part number United Kingdom -031 United States -001 Chapter 6 Removal and replacement procedures for authorized service provider parts...

  • Page 76: Backing Up, Restoring, And Recovering

    HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

  • Page 77: Creating A System Restore

    HP USB flash drive. Using a recent backup can return your machine to a working state sooner than using the HP USB flash drive. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.

  • Page 78: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery USB flash drive, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning these steps.

  • Page 79: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 80: Preparing For A Bios Update

    AC adapter provided with the computer (select products only), a replacement AC adapter provided by HP, or an AC adapter with the power rating specified on the product label. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 81: Installing A Bios Update

    Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. Select the Search icon in the taskbar, type file in the search box, and then select File Explorer. Select your hard drive designation.

  • Page 82: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 83: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 84: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 85: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 86: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Remote PC Hardware Diagnostics UEFI, and then select Learn More. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 87: Downloading Remote Hp Pc Hardware Diagnostics Uefi By Product Name Or Number

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 88: Specifications

    0.47 in Height (rear) 15.3 mm 0.60 in Height (max) 19.9 mm 0.78 in Weight OmniBook 7 2607.0 g 5.75 lb OmniBook X 2558.5 g 5.64 lb Input power Operating voltage and current 5 V DC @ 3 A / 9 V DC @ 3 A / 12 V DC @ 5 A / 15 V DC @ 4.33 A / 20 V DC @ 3.25...

  • Page 89: Display Specifications

    Table 10-1 Computer specifications (continued) Metric U.S. Nonoperating –15 m to 12, 1 92 m –50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Display specifications This section provides specifications for your display.
  • Page 90 Table 10-3 Solid-state drive specifications (continued) 512 GB* 1 TB* 2 TB* Random write Up to 100,000 IOPs Up to 100,000 IOPs Up to 125,000 IOPs Total logical sectors 1,000,215,216 1,500,336,388 2,985,523, 1 21 Operating temperature 0°C to 70°C (32°F to 0°C to 70°C (32°F to 0°C to 70°C (32°F to 158°F)

  • Page 91: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 92 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden...
  • Page 93 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...

  • Page 94: Swelling Or Deformation Of Notebook Battery

    HP has worked closely with our battery cell suppliers and third-party industry experts to help minimize the potential for HP batteries to swell over time and to identify that swollen batteries are not a safety issue.

  • Page 95: Hp Adaptive Battery Optimizer (Consumer Notebooks)

    HP Adaptive Battery Optimizer (consumer notebooks) HP Adaptive Battery Optimizer technology can help mitigate the factors that cause the battery to swell. It is available on select HP OMEN, HP Spectre, HP Pavilion, and HP ENVY notebook computers. HP Adaptive Battery Optimizer has been available on select gaming notebooks since 2019 and select consumer notebooks since 2020.

  • Page 96: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...

  • Page 97: Index

    Bluetooth label 14 illustrated 19 subcomponents 18 boot order, changing 71 spare part number 19 display back cover bottom components 14 HP PC Hardware Diagnostics UEFI illustrated 19 bottom cover downloading 78 spare part number 19 illustrated 18 failure ID code 77...
  • Page 98 HP Cloud USB Type-C power connector esc 12 Recovery Download and Thunderbolt port with fn 12 Tool 69 HP Sleep and Charge and power 13 creating using Windows DisplayPort output 6 Windows 13 tools 69 power button, identifying 12...
  • Page 99 1 usb 10 gbps port, identifying 5, 6 removal and replacement 39 USB Type-C power connector and spare part number 17 Thunderbolt port with HP Sleep specifications 82 and Charge and DisplayPort speaker output, identifying 6 illustrated 17...

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